Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

One song doesn't play

Solved!

One song doesn't play

One song doesn't play from playlists. 

Tried different playlist, delete catches, reboot,  reinstalled,  but just one song doesn't play

Plan

Premium

Country

US

Device

 Samsung Galaxy S20+

Operating System

iOS 10

 

 

 

Reply

Accepted Solutions
Marked as solution

Hey @BTS_KMSOFTLY 

 

Does this song coincidentally look greyed out or generally different from others, too?

If yes, then it's simply unavailable for whatever reason (usually licensing changes). If not, could you share the song so I can check if the issue exists for me as well? : )

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @BTS_KMSOFTLY 

 

Does this song coincidentally look greyed out or generally different from others, too?

If yes, then it's simply unavailable for whatever reason (usually licensing changes). If not, could you share the song so I can check if the issue exists for me as well? : )

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts