Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

scrollingcat

Visitor

70768 Views

48 replies

110 likes

  • 70768 Views
  • 48 replies
  • 110 likes

Superuser Contribution Sharing to Facebook Stories

PlanPremium FamilyCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueSo.... everyday I do both my "question of the day" on my Facebook feed, and I also share a "song of the Day" to my Facebook stories. All of a sudden, none ...

Roadie

Plan Premium Family Country USA Device Samsung Galaxy 9+ Operating System Android   My Question or Issue So.... everyday I do both my "question of the day" on my Facebook feed, and I a...

CarlosE

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

WE the Culture ads are SOOOOO BAD

Spotify people: I've been re-listening to Stay Free, and these "We the Culture" ads are dropping in mid-sentence in the podcast. And WOW are they bad - they have this super-smarmy syrupy voice talent that sounds like those cringe-worthy ads that play...

Newbie

Spotify people: I've been re-listening to Stay Free, and these "We the Culture" ads are dropping in mid-sentence in the podcast. And WOW are they bad - they have this super-smarmy syrupy voice talent...

MadmanOnWheels

Roadie

549 Views

1 replies

1 likes

  • 549 Views
  • 1 replies
  • 1 likes

Superuser Contribution System

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. Spotify downloads great, then stops. Message comes up " waiting for download" especially wi...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue. Spotify...

CarlosE

Spotify Legend

14288 Views

1 replies

0 likes

  • 14288 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Content merging

Folks, could you help me with merging this current account that has The Venus Project content in Russian with my main current account? https://open.spotify.com/show/3jSxzAyZlMJ57X04wPwv9D Plan: FreeCountry: Russia Devices(PC, Macbook Pro mid 2015)Ope...

Newbie

Folks, could you help me with merging this current account that has The Venus Project content in Russian with my main current account? 🙂 https://open.spotify.com/show/3...

CarlosE

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

BB King

How comes that last week lots of BB King albums were shown AND played on Spotify but now they´re only shown but not played anymore. Exception is "Riding with the king" (together with Eric Clapton which is accessible now).

Newbie

How comes that last week lots of BB King albums were shown AND played on Spotify but now they´re only shown but not played anymore. Exception is "Riding with the king" (together with Eric Clapton whi...

Emilia_8

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Song suggestions for my playlist

Hello community! It's me again I have this chill music playlist I want to expand. I would love to have your song suggestions (similar to the ones in the playlist.) and I would really appreciate it if you follow it. I will follow you back, just let me...

Composer

Hello community! It's me again 🙂 I have this chill music playlist I want to expand. I would love to have your song suggestions (similar to the ones in the playlist.) and I would really appreciate i...

RobotWarrior

Composer

616 Views

1 replies

1 likes

  • 616 Views
  • 1 replies
  • 1 likes

Why is Tupacs Hit em up song disappeared?

I would want reason to this And other songs like:Ice Cube -Gansta rap made me do itTupac -California LoveTupac -Hit em up

Newbie

I would want reason to this 😞 And other songs like: Ice Cube -Gansta rap made me do it Tupac -California Love Tupac -Hit em up  

elielmikkola

Newbie

18383 Views

4 replies

5 likes

Desktop
  • 18383 Views
  • 4 replies
  • 5 likes

Share some of your favorite themed playlists!

Hello Spotify community! I'm relatively new here and I love making all types of playlists, its one of my favorite activities! It would be nice if we could share some of our favorite playlists we've made below, listen to mine and ill listen to yours!H...

Roadie

Hello Spotify community! I'm relatively new here and I love making all types of playlists, its one of my favorite activities! It would be nice if we could share some of our favorite playlists we've m...

o-mago

Music Fan

2035 Views

3 replies

2 likes

  • 2035 Views
  • 3 replies
  • 2 likes

Superuser Contribution Missing Gerry Rafferty Album

Plan FreeCountry UK Device IPADOperating System - Irrelevant My Question or Issue - I emailed over a year ago about a Gerry Rafferty album, “North and South”, that isn’t listed on Spotify. It seems you have every other Gerry Rafferty album but that o...

Newbie

Plan Free Country UK   Device IPAD Operating System - Irrelevant   My Question or Issue - I emailed over a year ago about a Gerry Rafferty album, “North and South”, that isn’t li...

Jeremy

Spotify Legend

441 Views

1 replies

2 likes

  • 441 Views
  • 1 replies
  • 2 likes

[Desktop] Ads

I just want to report the fact that the ad sound in spotify is waaaaaay too loud compared to the music. I'm getting a heart attack and i'm pretty sure my neighbors can hear it too I just wanted to ask if you can fix this, just level the sound.Thanks ...

Visitor

I just want to report the fact that the ad sound in spotify is waaaaaay too loud compared to the music. I'm getting a heart attack and i'm pretty sure my neighbors can hear it too 😉 I just wanted to...

240 Views

0 replies

1 likes

  • 240 Views
  • 0 replies
  • 1 likes

Superuser Contribution We should be able to see all artists under the artist tab, not just followed artists.

I'm not sure why this function was removed. When I was bored I loved going through the artist page and seeing all the ones I have liked songs from, it even helped me expand my playlist. Now when I go under the artist page I only see followed artists....

Casual Listener

I'm not sure why this function was removed. When I was bored I loved going through the artist page and seeing all the ones I have liked songs from, it even helped me expand my playlist. Now when I go...

Eni

Moderator

453 Views

4 replies

1 likes

  • 453 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution can't play song

Plan: PremiumCountry: Romania DeviceHuawei p30 light Operating Systemlatest Android version My Question or Issue i can't play any songs by the artist Giles Corey. it works just fine playing it on mobile. but when i'm connected with my laptop it says ...

Casual Listener

  Plan: Premium Country: Romania   Device Huawei p30 light  Operating System latest Android version    My Question or Issue   i can't play any songs by ...

Eni

Moderator

918 Views

5 replies

0 likes

  • 918 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Podcasts] Joe Rogan episode 1611 isn't working. Uploaded 2-23-21

Title. Using an Android device. Google Pixel 4. Plz help. It just played the intro sponsors and song then doesn't work. Edit: Fixed itself after I undownloaded the episode and restarted the app. Not sure if that had anything to do with it. 路

Casual Listener

Title. Using an Android device. Google Pixel 4. Plz help. It just played the intro sponsors and song then doesn't work.     Edit:   Fixed itself after I undownloaded the episode a...

Mario

Spotify Legend

499 Views

1 replies

0 likes

Podcasts
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution G’n’R Live Coma?

PlanPremium (Duo)CountryUnited States My Question or IssueAbout 3-4 weeks ago (Jan 2021) I started playing the Guns and Roses Live Era ‘87-‘93 recording. I could have sworn I heard a live version of “Coma.” Now it’s gone from that record/playlist on ...

Newbie

Plan Premium (Duo) Country United States   My Question or Issue About 3-4 weeks ago (Jan 2021) I started playing the Guns and Roses Live Era ‘87-‘93 recording. I could have sworn I heard a...

Mihail

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Playback issues when replaying a song

PlanPremiumCountryUSADeviceHP Laptop 15-da0xxxOperating SystemWindows 10 Home My Question or IssueUpon replaying a song after it has completed, the song will begin to play again for exactly 2 seconds before going completely silent but continuing to p...

Newbie

Plan Premium Country USA Device HP Laptop 15-da0xxx Operating System Windows 10 Home   My Question or Issue Upon replaying a song after it has completed, the song will begin to play ag...

Tiona-Rene

Music Fan

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Remove Artist From radio

How do I remove and artist from Rivers and Robots radio? Rivers and Robots is wonderfully Christian. However the "radio" keeps playing John Lucas, who is not a biblical Christian.

Casual Listener

How do I remove and artist from Rivers and Robots radio? Rivers and Robots is wonderfully Christian.  However the "radio" keeps playing John Lucas, who is not a biblical Christian.

spinningstill

Casual Listener

1655 Views

5 replies

0 likes

  • 1655 Views
  • 5 replies
  • 0 likes

Superuser Contribution JRE podcast #1611 has no video

The Joe Rogan Experience podcast #1611 that was posted 2/23/21 has no video. There are clips posted on his YouTube clips channel so I know that there’s video. The audio plays just fine, however it’s only showing a picture. PlanPremiumCountryUSDevicei...

Newbie

The Joe Rogan Experience podcast #1611 that was posted 2/23/21 has no video. There are clips posted on his YouTube clips channel so I know that there’s video. The audio plays just fine, however it’s ...

CarlosE

Spotify Legend

694 Views

1 replies

1 likes

  • 694 Views
  • 1 replies
  • 1 likes

[All Platforms] Song not playing

the name of song is: Balenciaga(remix) by Mangyy iam not able to play this song

Newbie

the name of song is: Balenciaga(remix) by Mangyy  iam not able to play this song 

AyuTheHuman

Composer

595 Views

2 replies

1 likes

All Platforms
  • 595 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify is a bit slow, can someone help?

PlanFreeCountryJapanDeviceChromebook (?) I don't know which model exactly, iPad 5th generation, iPhone SEOperating SystemI don't know My Question or IssueWhenever I make a playlist or add a favorite song, it takes about a good five minutes for it to ...

Composer

Plan Free Country Japan Device Chromebook (?) I don't know which model exactly, iPad 5th generation, iPhone SE Operating System I don't know   My Question or Issue Whenever I make a pl...

Ivan

Spotify Legend

1028 Views

6 replies

0 likes

slow
  • 1028 Views
  • 6 replies
  • 0 likes

Advertising

Why are there so many many advertisements compared to only a year ago. I dont mind having to listen to an advertisement every now and then and always skip as soon as possible. But in recent months it feels like I am getting 5 adds every 2-3 songs thi...

Visitor

Why are there so many many advertisements compared to only a year ago. I dont mind having to listen to an advertisement every now and then and always skip as soon as possible. But in recent months it...

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes