Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Hi everyone, Tory just gave us a sneek peak of it's new songs called Cut me off and another one. He hasn't dropped anything yet.If anyone knows when possibly he could release them I would be grateful. Thank you!
Hi everyone, Tory just gave us a sneek peak of it's new songs called Cut me off and another one. He hasn't dropped anything yet. If anyone knows when possibly he could release them I would ...
Community Legend
535 Views
1 replies
0 likes
The album The Moon & Antarctica by Modest mouse only shows the song "Wild Pack of Family Dogs" and the other appear as grey and cannot be played. Why?
The album The Moon & Antarctica by Modest mouse only shows the song "Wild Pack of Family Dogs" and the other appear as grey and cannot be played. Why?
Spotify Star
1214 Views
1 replies
0 likes
I've read the "Content Missing" article but it doesn't completely answer my question, so: A specific artist I was following went missing, which I understand, based on that article. When I say missing, I mean unplayable, it's still listed on spotify. ...
I've read the "Content Missing" article but it doesn't completely answer my question, so: A specific artist I was following went missing, which I understand, based on that article. W...
Spotify Star
1283 Views
1 replies
0 likes
So, there’s a song I really like, it’s called: It’s my turn to fly, by The Urge, but when I view the album that it’s part of it’s the only song missing, any ideas?
So, there’s a song I really like, it’s called: It’s my turn to fly, by The Urge, but when I view the album that it’s part of it’s the only song missing, any ideas?
Visitor
2612 Views
2 replies
3 likes
Why is Yusek - Away from the Sea album blocked for Australian users?
Why is Yusek - Away from the Sea album blocked for Australian users?
Spotify Star
570 Views
1 replies
0 likes
Aside from STILL getting duplicates. Yesterday, I had a song that was on my 'I don't like this Song' list on it. Wish that I could show a screenshot, but there's a problem... Discover Weekly is updating twice a week. Now, this isn't a nice, Twice a W...
Aside from STILL getting duplicates. Yesterday, I had a song that was on my 'I don't like this Song' list on it. Wish that I could show a screenshot, but there's a problem... Discover Weekly...
Regular
750 Views
2 replies
0 likes
I can not play It's So Easy by Guns N Roses. Why?< Moved to correct help board >
I can not play It's So Easy by Guns N Roses. Why? < Moved to correct help board >
Community Legend
532 Views
2 replies
1 likes
Hi, I´ve noticed what I´m seeing a friend is listening to isn´t real cause that song Is seeing, they were playing it 15 minutes ago; I don´t know if there is a way to fix this to a real timing, many times a friend is listening some song and suddenly ...
Hi, I´ve noticed what I´m seeing a friend is listening to isn´t real cause that song Is seeing, they were playing it 15 minutes ago; I don´t know if there is a way to fix this to a real timing, many ...
Composer
1519 Views
1 replies
0 likes
Hello, Is it possible to get this album?Within Temptation – The Q-Music SessionsLabel: BMG – 53800829 2Country: BeneluxReleased:19 Apr 2013Genre:Rock, Pop Style:Symphonic Rock, Pop Rock https://www.discogs.com/Within-Temptation-The-Q-Music-Sessions...
Hello, Is it possible to get this album? Within Temptation – The Q-Music Sessions Label: BMG – 53800829 2 Country: Benelux Released:19 Apr 2013 Genre:Rock, Pop Style: Symphonic Rock,...
Spotify Star
1030 Views
3 replies
0 likes
I, unfortunately, had someone master my tracks and at the time seemed decent however now I realize the masters have hindered the quality of my songs. I want to remaster my track and re-upload it, I have done this once with no visible issues however o...
I, unfortunately, had someone master my tracks and at the time seemed decent however now I realize the masters have hindered the quality of my songs. I want to remaster my track and re-upload it, I h...
Visitor
16008 Views
2 replies
0 likes
Hi,I have an iPhone X and a premium subscription to Spotify in France and I am never able to watch a video.Haven't you launched this service in France yet?Thank you
Hi, I have an iPhone X and a premium subscription to Spotify in France and I am never able to watch a video. Haven't you launched this service in France yet? Thank you
Composer
525 Views
1 replies
0 likes
Dear friends at Spotify, today I stumbled upon an incident which might be interesting to look into:My Release Radar offered me a song named "Heart" ( spotify:track:004lGmXB5CWJnIZdmbzQJX ) by an artist named "Roosevelt" ( spotify:artist:1ZFuAPXzsmVkm...
Dear friends at Spotify, today I stumbled upon an incident which might be interesting to look into: My Release Radar offered me a song named "Heart" ( spotify:track:004lGmXB5CWJnIZdmbzQJX )...
Gig Goer
717 Views
1 replies
2 likes
I was a huge fan of the Summer Rewind playlist from 2017. Today (I assume), the playlist was updated with new, supposedly personalized summer songs. The content is weirdly composed in my case though, containing a lot of songs that I have never listen...
I was a huge fan of the Summer Rewind playlist from 2017. Today (I assume), the playlist was updated with new, supposedly personalized summer songs. The content is weirdly composed in my case t...
Newbie
1015 Views
1 replies
2 likes
Hi everyone, for the past four years I have been using a spotify playlist that has been carefully curated with new and old school kpop jams.If you need a great all round playlist for new and old tunes then this playlist is definitely one to check out...
Hi everyone, for the past four years I have been using a spotify playlist that has been carefully curated with new and old school kpop jams. If you need a great all round playlist for new and old tu...
Community Legend
382 Views
1 replies
0 likes
Hi, I have been listening to Jeesse Mccartney's album and discovered that his old album is no longer available?.. I mean this is really old too Just so you know - Jesse Mccartney
Hi, I have been listening to Jeesse Mccartney's album and discovered that his old album is no longer available?.. I mean this is really old too 😞 Just so you know - Jesse Mccartney
Spotify Star
1360 Views
1 replies
0 likes
How far back does Spotify go as I can't find Zambezi by The Piranhas?
How far back does Spotify go as I can't find Zambezi by The Piranhas?
Music Fan
388 Views
1 replies
0 likes
Have been making edits on LineIn - mostly in relation to artists where multiple people use the same name and trying to unmerge them - but have yet to see any changes actually get made. Any idea when peoples LineIn edits will go live? Cheers
Have been making edits on LineIn - mostly in relation to artists where multiple people use the same name and trying to unmerge them - but have yet to see any changes actually get made. Any idea when ...
Music Fan
382 Views
1 replies
0 likes
https://youtu.be/0xpAqxH2Kzw
https://youtu.be/0xpAqxH2Kzw
Spotify Star
429 Views
1 replies
0 likes
Go to Sleep https://g.co/kgs/L142nS
Go to Sleep https://g.co/kgs/L142nS
Music Fan
404 Views
1 replies
0 likes
Hey! I was wondering if you guys could add King Of The Fall and Drunk In Love by XO/The Weeknd back? Really miss this tracks and they deserve to be heard
Hey! I was wondering if you guys could add King Of The Fall and Drunk In Love by XO/The Weeknd back? Really miss this tracks and they deserve to be heard
Spotify Star
375 Views
1 replies
0 likes
