Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Im on premium but there is song which i want to play but there's no play button. And the words are in grey. i can add it to playlist but i can't play it. help me *look attachment*
Im on premium but there is song which i want to play but there's no play button. And the words are in grey. i can add it to playlist but i can't play it. help me 😞 *look attachment*
Casual Listener
1420 Views
2 replies
0 likes
I usually listen to "Greensleeves" by Henry VIII. But i can't seem to find it anymore, any ideas what happened?
I usually listen to "Greensleeves" by Henry VIII. But i can't seem to find it anymore, any ideas what happened?
Casual Listener
504 Views
2 replies
0 likes
The Sun Aint Gonna Shine Anymore. Another good song missing from the site. I swear the people from Spotify don't know what good music is.
The Sun Aint Gonna Shine Anymore. Another good song missing from the site. I swear the people from Spotify don't know what good music is.
Roadie
863 Views
2 replies
0 likes
Hello y'all! I have a kind of super annoying issue going on and would like to know if there's any way to fix it. So on one of my weekly playlist (Radar) I get a lot of unplayable songs every time. I mean those playlists are very precious because they...
Hello y'all! I have a kind of super annoying issue going on and would like to know if there's any way to fix it. So on one of my weekly playlist (Radar) I get a lot of unplayable songs every...
Regular
449 Views
1 replies
0 likes
I had a Daily Mix that was filled with music I loved but it's gone now. I am certain it has expired but I was just wondering how could I get it back. Would I have to wait for it to show back up again?
I had a Daily Mix that was filled with music I loved but it's gone now. I am certain it has expired but I was just wondering how could I get it back. Would I have to wait for it to show back up again...
Newbie
74501 Views
21 replies
9 likes
Hey!I was trying to find Hugo Maldoro - I know a little Cuban, (I think it's a Bonobo mix). I found it at last.fm (https://www.last.fm/music/Hugo+Maldoro) which redirects me to Spotify where I can play it. But within the Spotify interface, the song i...
Hey! I was trying to find Hugo Maldoro - I know a little Cuban, (I think it's a Bonobo mix). I found it at last.fm (https://www.last.fm/music/Hugo+Maldoro) which redirects me to Spotify where I can ...
Casual Listener
1095 Views
2 replies
0 likes
Why is this not on Spotify? So..... if something is missing - How do we find out why? I have their CD's and switching is a PAIN.
Why is this not on Spotify? So..... if something is missing - How do we find out why? I have their CD's and switching is a PAIN.
Community Legend
540 Views
1 replies
1 likes
Are local files that have been synced to spotify and linked to the original song count as one stream when played? For instance, the song "be my forever" by Christina Perri is unavailable in spotify malaysia., but because the song is in my local files...
Are local files that have been synced to spotify and linked to the original song count as one stream when played? For instance, the song "be my forever" by Christina Perri is unavailab...
Regular
1690 Views
1 replies
0 likes
This for hims add is spaming my acount it plays over and over. I am not sure why, hair loss has never been in my surch history, none the less, I don't want to play my music at work out of fear of this abnoxious and offensive add playing. The first li...
This for hims add is spaming my acount it plays over and over. I am not sure why, hair loss has never been in my surch history, none the less, I don't want to play my music at work out of fear of thi...
Visitor
4912 Views
11 replies
29 likes
Just a quick question since I just got back on Spotify after the holidays. Unfortunately, I don't see Paul Westerberg/Grandpa Boy's Stereo album any longer? Just wondering what happened to it? It has a bunch of great tracks... Appreesh,EB
Just a quick question since I just got back on Spotify after the holidays. Unfortunately, I don't see Paul Westerberg/Grandpa Boy's Stereo album any longer? Just wondering what happened to it? It has...
Regular
483 Views
1 replies
0 likes
When is Spotify going to available on Roku again?
When is Spotify going to available on Roku again?
Spotify
170262 Views
132 replies
43 likes
Does anybody know why Bob Marley's Santa Barbara concert removed from Spotify?
Does anybody know why Bob Marley's Santa Barbara concert removed from Spotify?
Community Legend
396 Views
1 replies
0 likes
Two of Meek Mill's best tapes, 4/4 and part 2, are suddenly and inexplicably missing from Spotify. They were on there for at least a few months and I enjoyed bumping them while working out, especially "War Paint". Could you please provide an explanat...
Two of Meek Mill's best tapes, 4/4 and part 2, are suddenly and inexplicably missing from Spotify. They were on there for at least a few months and I enjoyed bumping them while working out, especiall...
Community Legend
491 Views
1 replies
0 likes
Album Big Bub Timeless is on spotify list but cannot play!
Album Big Bub Timeless is on spotify list but cannot play!
264 Views
0 replies
0 likes
Spotify has all of the other albums by The Cure. Why is this fantastic album missing? Would be really really happy if you could help me out her and make this available on Spotify too
Spotify has all of the other albums by The Cure. Why is this fantastic album missing? Would be really really happy if you could help me out her and make this available on Spotify too
Community Legend
607 Views
1 replies
0 likes
I would like to listen brazilian singer Ventania, on Spotify.
I would like to listen brazilian singer Ventania, on Spotify.
Spotify Star
568 Views
1 replies
3 likes
"My poor Brain" ...... I've just literally come up with a magnificent idea for Spotify but feel I need to speak to somebody from Spotify face to face (I'm old skool) I'm excited about it & am keen to meet somebody from the Spotify crew ....... not re...
"My poor Brain" ...... I've just literally come up with a magnificent idea for Spotify but feel I need to speak to somebody from Spotify face to face (I'm old skool) I'm excited about it & am kee...
Regular
289 Views
1 replies
0 likes
Can anyone confirm that the artist Satchel (albums: EDC, The Family) is available, but only in certain regions?
Can anyone confirm that the artist Satchel (albums: EDC, The Family) is available, but only in certain regions?
267 Views
0 replies
0 likes
WHO IS THE ARTIST WITH THIS PROFILE NAME? IT PLAYS PANO, I REALLY WANNA KNOW MORE ABOUT IT.
WHO IS THE ARTIST WITH THIS PROFILE NAME? IT PLAYS PANO, I REALLY WANNA KNOW MORE ABOUT IT.
600 Views
0 replies
1 likes
So I am an artist and I can see in the Spotify for artist app that somebody consistently gets like 2.5k streams everyday. I don't want my songs removed. Is this a possibility that I could be banned? I have no idea who is doing this.
So I am an artist and I can see in the Spotify for artist app that somebody consistently gets like 2.5k streams everyday. I don't want my songs removed. Is this a possibility that I could be banned? ...
541 Views
0 replies
0 likes
