Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65296 Views
  • 48 replies
  • 107 likes
  • 65296 Views
  • 48 replies
  • 107 likes

Album Request

Spotify will you please release BTS's album called Young Forever: The Most Beautiful Moment in Life Pt. 3? You skipped over that album and jumped to the new one (Wings) without including Young Forever. Young Forever was my personal favorite album. Pl...

  • Newbie
  • Spotify will you please release BTS's album called Young Forever: The Most Beautiful Moment in Life Pt. 3? You skipped over that album and jumped to the new one (Wings) without including Young Foreve...
  • ccansukr
  • Newbie
  • 2000 Views
  • 4 replies
  • 0 likes
  • 2000 Views
  • 4 replies
  • 0 likes

Better and improved "My Year In Music" for 2017

This years "My Year In Music" was disappointing to say the least. We didn't get anything near what we got in the previous years including stats and other facts about our listening over the year, like for example favourite artists of the different sea...

  • Casual Listener
  • This years "My Year In Music" was disappointing to say the least. We didn't get anything near what we got in the previous years including stats and other facts about our listening over the year, like...
  • aleksiusalvaro
  • Casual Listener
  • 7792 Views
  • 2 replies
  • 13 likes
  • 7792 Views
  • 2 replies
  • 13 likes

Wrong song names

The artist Danger Doom, album The mouse and the Mask. All the song names are in the wrong sequence, none of the names match.Since Spotify has apparently no way of contacting them, how can we solve this issue?

  • Newbie
  • The artist Danger Doom, album The mouse and the Mask. All the song names are in the wrong sequence, none of the names match. Since Spotify has apparently no way of contacting them, how can we solv...
  • MartinStoichkov
  • Community Legend
  • 2653 Views
  • 1 replies
  • 0 likes
  • 2653 Views
  • 1 replies
  • 0 likes

Deleted song

I remember listened to this song on Spotify before, but now seems deleted!Artist: Camel Song: IceWould you please check it?Thanks

  • Casual Listener
  • I remember listened to this song on Spotify before, but now seems deleted! Artist: Camel Song: Ice Would you please check it? Thanks
  • MartinStoichkov
  • Community Legend
  • 3439 Views
  • 7 replies
  • 0 likes
  • miss song
  • 3439 Views
  • 7 replies
  • 0 likes

Alphaville Forever Young album from 1984 missing!

Hi, For some reason, Alphaville's greatest production Forever Young, LP, 1984, is missing in Spotify! Forever Young LP has been Deployed here before, but now missing. Alphaville's best album is a must on Spotify. Best Regards Lennart Wigdén

  • Newbie
  • Hi,   For some reason, Alphaville's greatest production Forever Young, LP, 1984, is missing in Spotify! Forever Young LP has been Deployed here before,  but now missing. Alphaville's best...
  • crematedman
  • Community Legend
  • 2271 Views
  • 1 replies
  • 0 likes
  • 2271 Views
  • 1 replies
  • 0 likes

Solved!! When will the nausicaa soundtrack be back on Spotify? It seems to have been removed recently.

There are a lot of covers of the particular music but none like the original Joe Hisaishi orchestra version. I just want to know if and when it will be brought back to Spotify. It's my favorite Ghibli soundtrack.

  • Newbie
  •  There are a lot of covers of the particular music but none like the original Joe Hisaishi orchestra version. I just want to know if and when it will be brought back to Spotify. It's my favorite...
  • crematedman
  • Community Legend
  • 1353 Views
  • 1 replies
  • 0 likes
  • 1353 Views
  • 1 replies
  • 0 likes

Solved!! Wrong Title - Wrong Song

https://open.spotify.com/album/2Ijyyn1GiYJVUIIpaEJnzj Patoranking"Beautiful" is playing "Daniella Wine""Daniella Wine" is playing "Beautiful" Not sure how the titles got mixed up.

  • Newbie
  • https://open.spotify.com/album/2Ijyyn1GiYJVUIIpaEJnzj   Patoranking "Beautiful" is playing "Daniella Wine" "Daniella Wine" is playing "Beautiful"   Not sure how the titles got mixed u...
  • Jacob
  • Community Legend
  • 918 Views
  • 1 replies
  • 0 likes
  • 918 Views
  • 1 replies
  • 0 likes

Why my track isn't on the charts?

Hi! Don't really know where to post this but I'll try here. I released a song a while ago that recently was featured in a TV commercial and since january 8:th the song is streamed well over 15.000 times daily in Sweden, but still don't make it to Swe...

jan17.PNG jan17charts.PNG
  • Casual Listener
  • Hi! Don't really know where to post this but I'll try here. I released a song a while ago that recently was featured in a TV commercial and since january 8:th the song is streamed well over 15.000 ti...
  • alertocarlos
  • Casual Listener
  • 3848 Views
  • 2 replies
  • 0 likes
  • music
    Other
    TV
  • 3848 Views
  • 2 replies
  • 0 likes

Does songs get eventually deleted?

Hello, I just have a question.Does Spotify delete songs people barely listen to? Like Youtube when they delete videos that generate no views.Have you heard of a song being deleted or unable to find after you've saved it? Thanks.

  • Casual Listener
  • Hello, I just have a question. Does Spotify delete songs people barely listen to?  Like Youtube when they delete videos that generate no views. Have you heard of a song being deleted or unabl...
  • Bittencourt
  • Spotify Star
  • 890 Views
  • 3 replies
  • 0 likes
  • 890 Views
  • 3 replies
  • 0 likes

New playlist!!!!

It's called 7 New Badges.

  • Regular
  • It's called 7 New Badges.
  • Jacob
  • Community Legend
  • 580 Views
  • 1 replies
  • 0 likes
  • Alternative
    Comedy
    Dubstep
    K-pop
    metal
    Post-Rock
    ska
    TV
  • 580 Views
  • 1 replies
  • 0 likes

I Feel It Coming by The Weekend & Daft Punk

Is it more versions of "I Feel It Coming" by The Weekend & Daft Punk than the one on Spotify? A popular radio station in Norway plays a version where it sounds like Michael Jackson.

  • Gig Goer
  • Is it more versions of "I Feel It Coming" by The Weekend & Daft Punk than the one on Spotify? A popular radio station in Norway plays a version where it sounds like Michael Jackson.
  • user-removed
  • Not applicable
  • 1004 Views
  • 1 replies
  • 0 likes
  • music
  • 1004 Views
  • 1 replies
  • 0 likes

Song from a Spotify Session is "Not Available"

Hello!I'm trying to listen to Laura Marling's "Live from Brooklyn: Spotify Session" and for some reason, the first track is greyed out and not available to play. This seems strange to me as it's a Spotify sponsered session album. Any ideas? This is o...

Screen Shot 2017-01-18 at 2.10.22 PM.png
  • Newbie
  • Hello! I'm trying to listen to Laura Marling's "Live from Brooklyn: Spotify Session" and for some reason, the first track is greyed out and not available to play. This seems strange to me as it...
  • 477 Views
  • 0 replies
  • 0 likes
  • 477 Views
  • 0 replies
  • 0 likes

Need help finding song

The song was titled ah f_ck and the band started with the letter p i think and its was like and rap song with humour and it went "ah f_ck my truck broke down and my dog ran away ah sh!t" and so on but then another guy came in and talked about taking ...

  • Newbie
  • The song was titled ah f_ck and the band started with the letter p i think and its was like and rap song with humour and it went "ah f_ck my truck broke down and my dog ran away ah sh!t" and so on bu...
  • 706 Views
  • 0 replies
  • 0 likes
  • 706 Views
  • 0 replies
  • 0 likes

Solved!! offline play count and artist credit

So if I download a playlist containing one song and play the song 5 times using Flight mode on the phone so spotify is offline, I presume the play count for the song will get incremented by 5 as soon as my phone as an internet connection again?

  • Gig Goer
  • So if I download a playlist containing one song and play the song 5 times using Flight mode on the phone so spotify is offline, I presume the play count for the song will get incremented by 5 as soon...
  • ConAudifonos
  • Music Fan
  • 4580 Views
  • 2 replies
  • 0 likes
  • count
  • 4580 Views
  • 2 replies
  • 0 likes

Robi rob a night at the roxbury: Make that money

Hello why is Robi rob a night at the roxbury: Make that money removed from spotify.I had it on my playlist, but yesterday it was gone.

  • Newbie
  • Hello why is Robi rob a night at the roxbury: Make that money removed from spotify. I had it on my playlist, but yesterday it was gone.
  • nsmith1
  • Roadie
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Music Request

I'm not sure how to request music to be added to Spotify, so I thought maybe I'd post here. If this isn't the right place to request songs, could someone direct me to wherever that may be? Thank you!Anyway, this artist named Sabrina Claudio released ...

  • Casual Listener
  • I'm not sure how to request music to be added to Spotify, so I thought maybe I'd post here. If this isn't the right place to request songs, could someone direct me to wherever that may be? Thank you!...
  • MS92
  • Gig Goer
  • 522 Views
  • 3 replies
  • 0 likes
  • 522 Views
  • 3 replies
  • 0 likes

Music Request!

OK, i'm probably not the only one, but can we please have more soundtracks from games and movies/animes.Also, could there be anime theme songs? Not just some covers, but the original theme songs from animes like FMA or AOT and even original songs fro...

  • Casual Listener
  • OK, i'm probably not the only one, but can we please have more soundtracks from games and movies/animes. Also, could there be anime theme songs? Not just some covers, but the original theme songs fr...
  • crematedman
  • Community Legend
  • 444 Views
  • 3 replies
  • 0 likes
  • music
  • 444 Views
  • 3 replies
  • 0 likes

Solved!! Artists merged? Akani

https://open.spotify.com/artist/1t4ghHvWJCIgNJf95cehGXI think we have here two different artists Name "Akani"

  • Casual Listener
  • https://open.spotify.com/artist/1t4ghHvWJCIgNJf95cehGX I think we have here two different artists 🙂 Name "Akani"
  • o8iukyjht
  • Casual Listener
  • 671 Views
  • 2 replies
  • 0 likes
  • Artists mixed up
  • 671 Views
  • 2 replies
  • 0 likes