Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

78611 Views

49 replies

110 likes

  • 78611 Views
  • 49 replies
  • 110 likes

Still Can't Clear Queue

PlanPremium DuoCountryUSADeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueAfter all these years, Spotify still doesn't have a good way to clear your queue. Sometimes a Clear button is displayed, sometimes it doesn't display. Even in ...

Casual Listener

Plan Premium Duo Country USA Device Lenovo Laptop Operating System Windows 10   My Question or Issue After all these years, Spotify still doesn't have a good way to clear your que...

368 Views

0 replies

1 likes

  • 368 Views
  • 0 replies
  • 1 likes

Superuser Contribution Previous Account

After i asking in this community about all my account don't have lyric, Yeah it fixed. But my account was deleted by spotify. I want to ask why?

Visitor

After i asking in this community about all my account don't have lyric, Yeah it fixed. But my account was deleted by spotify. I want to ask why?

Joan

Moderator

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New User - When Do I get my Discover Weekly and Release Radar

My Question or Issue I just subscribed to Spotify a few days ago and was wondering when do I get my Release Radar and Discover Weekly. Those are some of the reason why I got Spotify again after a year and deleted account and I missed the Release Rada...

Visitor

My Question or Issue   I just subscribed to Spotify a few days ago and was wondering when do I get my Release Radar and Discover Weekly.  Those are some of the reason why I got Spotify ag...

AlejaR

Moderator

2339 Views

1 replies

0 likes

  • 2339 Views
  • 1 replies
  • 0 likes

Superuser Contribution ストレージ/My Music データの保存先が勝手に変更される

計画する無料国日本デバイスOPPO A54有・システムAndroid12 私の質問または問題設定/ストレージ/音楽データの保存先"SDカード"に設定したにも関わらず、ふと勝手に"デバイスのストレージ"に変更されています。

Newbie

計画する 無料 国 日本 デバイス OPPO A54 有・システム Android12   私の質問または問題 設定/ストレージ/音楽データの保存先 "SDカード"に設定したにも関わらず、 ふと勝手に"デバイスのストレージ"に変更されています。

Alex

Spotify Legend

3579 Views

1 replies

1 likes

  • 3579 Views
  • 1 replies
  • 1 likes

Fake Dan Fogelberg Song

Weird song named Run keeps popping up under Dan Fogelberg's name

Visitor

Weird song named Run keeps popping up under Dan Fogelberg's name

prazkhanalofficial

Music Fan

419 Views

1 replies

1 likes

  • 419 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error when playing music

Hello good morning, even if I don't have spotify premium I would like to know why when I press on any music on spotify it tells me "something went wrong" "try again"

Visitor

Hello good morning, even if I don't have spotify premium I would like to know why when I press on any music on spotify it tells me "something went wrong" "try again"  

OscarDC

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution removed song

please spotify really please unremove the song "We Made It This Far" by luxrt. It is my favorite song and now i cant listen to it please unremove it

Visitor

please spotify really please unremove the song "We Made It This Far" by luxrt. It is my favorite song and now i cant listen to it please unremove it

Yordan

Moderator

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top Six Suggestions are not my vibe...

Name: Z. WoodsPlan: Premium StudentCountry: United States Device(iPhone X and MacBook Air)Operating System(iOS 16.5) My Question or Issue:This issue concerns the suggested items (e.g., podcast, playlist) at the very top of the app when you open it. I...

Visitor

Name: Z. Woods Plan: Premium Student Country: United States   Device (iPhone X and MacBook Air) Operating System (iOS 16.5)   My Question or Issue: This issue concerns the suggest...

Booberjacob

Newbie

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes

Superuser Contribution lyrics not showing

a few days ago lyrics just disappeared.i had the lyrics feature since it came out but now the lyrics have disappeared. i’ve tried loggin out and in again and uninstalling the app but still the lyrics are not there.i created another account there the ...

Casual Listener

a few days ago lyrics just disappeared.i had the lyrics feature since it came out but now the lyrics have disappeared. i’ve tried loggin out and in again and uninstalling the app but still the lyrics...

Eni

Moderator

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Song has been replaced by its Japanese version

PlanPremiumCountryBruneiDevicePixel 6, Home PC (MSI Motherboard)Operating SystemAndroid 13, Windows 10 My Question or IssueThe song "Time of Our Life" by DAY6 has been replaced by its Japanese version on the "The Book of Us : Gravity" albumSteps:- Pl...

Newbie

Plan Premium Country Brunei Device Pixel 6, Home PC (MSI Motherboard) Operating System Android 13, Windows 10   My Question or Issue The song "Time of Our Life" by DAY6 has been replac...

689 Views

0 replies

1 likes

  • 689 Views
  • 0 replies
  • 1 likes

Superuser Contribution Question about region restricted content

PlanPremium Individual CountrySingaporeDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or Issueare Jay Chou songs available to the Singapore market? The songs are greyed out for me

Visitor

Plan Premium Individual  Country Singapore Device iPhone 12 mini Operating System iOS 16.5   My Question or Issue are Jay Chou songs available to the Singapore market? The songs a...

Lyubka

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify gets stuck on songs and ads

Spotify will continuously stay stuck on one song or ad and will not change until the app is closed and restarted. The progress bar continues until the app is restarted, as in the bar for a 4 minute song will show it's been "playing" for 2 hours and c...

Regular

Spotify will continuously stay stuck on one song or ad and will not change until the app is closed and restarted. The progress bar continues until the app is restarted, as in the bar for a 4 minute s...

MihailY

Moderator

36464 Views

60 replies

3 likes

  • 36464 Views
  • 60 replies
  • 3 likes

Superuser Contribution Swipe to Add to Queue not working

PlanPremiumCountry DeviceOne plus Nord 2TOperating SystemOS 13 My Question or IssueWithin the app, most of the time I can swipe right to add songs to queue. There is one playlist of mins in particular however where this does not work and I'm not sure...

Casual Listener

Plan Premium Country   Device One plus Nord 2T Operating System OS 13   My Question or Issue Within the app, most of the time I can swipe right to add songs to queue. There is one...

Kaylerr

Visitor

1254 Views

5 replies

0 likes

  • 1254 Views
  • 5 replies
  • 0 likes

Superuser Contribution I don't listen to podcasts. Would like to hide them all.

I can't seem to find a way to prevent all these podcasts from coming up on my page. I don't listen to them because they are too distracting for work. There doesn't seem to be a way to nuke them from my profile.

Newbie

I can't seem to find a way to prevent all these podcasts from coming up on my page. I don't listen to them because they are too distracting for work. There doesn't seem to be a way to nuke them from ...

Eni

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect lyrics

Dear Spotify Team, I‘m writing to report an error in 陶喆's album "陶喆同名專輯" on Spotify. I've noticed that the lyrics order for two songs, "十七歲" and "王八蛋" is incorrect. When I play "十七歲", the lyrics displayed are actually from "王八蛋", and vice versa. As a...

Newbie

Dear Spotify Team,   I‘m writing to report an error in 陶喆's album "陶喆同名專輯" on Spotify. I've noticed that the lyrics order for two songs, "十七歲" and "王八蛋" is incorrect. When I play "十七歲", the ly...

sulrij

Newbie

2616 Views

6 replies

0 likes

  • 2616 Views
  • 6 replies
  • 0 likes

Superuser Contribution Golden Earring Yes! We're on fire not on spotify

My Question or IssueGolden Earring with the number Yes! We're on fire is not available on spotify. Is there any chance it could be added https://www.youtube.com/watch?v=JI15B4oO65E

Visitor

My Question or Issue Golden Earring with  the number Yes! We're on fire is not available on spotify. Is there any chance it could be added  https://www.youtube.com/watch?v=JI15B4oO65E

Lyubka

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution 😇

Hola Spotify sabe que me gustaria que agregaran de nuevo la canción mami no transes de D-Enyel La Voz Del Pueblo porque hay mucha gente que le gusta esa canción pero no esta en Spotify

Visitor

Hola Spotify sabe que me gustaria que agregaran de nuevo la canción mami no transes de D-Enyel La Voz Del Pueblo porque hay mucha gente que le gusta esa canción pero no esta en Spotify 

Yordan

Moderator

904 Views

4 replies

0 likes

  • 904 Views
  • 4 replies
  • 0 likes

Superuser Contribution Switching Distributors: Do we lose the release's likes/saves?

I'm an artist and currently in the process of transferring some of my catalog to a new distributor (the old distributor will no longer be offering distribution services so I have no option but to do this).My releases have matched correctly and after ...

Casual Listener

I'm an artist and currently in the process of transferring some of my catalog to a new distributor (the old distributor will no longer be offering distribution services so I have no option but to do ...

indieloud

Newbie

1675 Views

2 replies

2 likes

  • 1675 Views
  • 2 replies
  • 2 likes

Superuser Contribution Add a song

Requesting to add a song named Tab bhi tu by Rahat fathe Ali Khan

Newbie

Requesting to add a song named Tab bhi tu by Rahat fathe Ali Khan

Chris1066

Visitor

961 Views

6 replies

0 likes

  • 961 Views
  • 6 replies
  • 0 likes

Superuser Contribution How to fix inconsistent titles in Japanese songs?

PlanPremiumCountryUnited KingdomDevicePC ClientOperating SystemWindows 10 My Question or IssueSometimes the title uses the Japanese characters, sometimes it uses "roman characters"/romaji.I speak Japanese and I use it to identify my songs, so the inc...

Regular

Plan Premium Country United Kingdom Device PC Client Operating System Windows 10   My Question or Issue Sometimes the title uses the Japanese characters, sometimes it uses "roman c...

mephii

Casual Listener

3000 Views

3 replies

3 likes

  • 3000 Views
  • 3 replies
  • 3 likes