Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 60715 Views
  • 47 replies
  • 106 likes
  • 60715 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 281100 Views
  • 2353 replies
  • 1936 likes
  • 281100 Views
  • 2353 replies
  • 1936 likes

Solved!! A song I want is not on Spoitfy! How can I add it?

PlanFreeCountryUSA Device(HP Chromebook)Operating System(ChromeOS) My Question or IssueA song I want is not on Spotify. Is there a way to add it?

  • Newbie
  • Plan Free Country USA   Device (HP Chromebook) Operating System (ChromeOS)   My Question or Issue A song I want is not on Spotify. Is there a way to add it?  
  • Jose_M
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Spotify now takes a week to update lyrics based on Musixmatch contributions

You used to update lyrics within 24 hours if they're corrected and synced, and within 48 hours for freshly-added lyrics. Why do you take a lot longer now?

  • Music Fan
  • You used to update lyrics within 24 hours if they're corrected and synced, and within 48 hours for freshly-added lyrics.  Why do you take a lot longer now? 😟
  • thristan
  • Music Fan
  • 1769 Views
  • 2 replies
  • 0 likes
  • 1769 Views
  • 2 replies
  • 0 likes

I can’t play an album

PlanPremiumCountryUKDeviceSamsung Galaxy s8Operating System My Question or Issuethe album ‘all the right wrongs’ by Emily Osment won’t play for me, I can only find it by searching it online and when I get to it, it won’t let me play any of the songs,...

  • Visitor
  •   Plan Premium Country UK Device Samsung Galaxy s8 Operating System   My Question or Issue the album ‘all the right wrongs’ by Emily Osment won’t play for me, I can only find it b...
  • britneyLover56
  • Gig Goer
  • 776 Views
  • 3 replies
  • 1 likes
  • 776 Views
  • 3 replies
  • 1 likes

Tired of same songs from artists/albums come up on every playlist

The most popular song from an artist/album comes up way too frequently on playlists/mixes that Spotify generates for me. I'd like to see more variety from the artists I like--even if the songs aren't as popular. For example, the daily playlists or ev...

  • Casual Listener
  • The most popular song from an artist/album comes up way too frequently on playlists/mixes that Spotify generates for me. I'd like to see more variety from the artists I like--even if the songs aren't...
  • geovanebento
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Where is Joe Rogan episode 1919?

I can't find Joe Rogan 1919?When I click on the direct link I get an error messages, podcast not found https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbXlWZzNVTk5XQUZ4NEJyUkZhX2ZVa0ZJaG0tUXxBQ3Jtc0tsYXdTQi1oZkQ4LVI5ekRXWG...

  • Roadie
  • I can't find Joe Rogan 1919? When I click on the direct link I get an error messages, podcast not found     https://www.youtube.com/redirect?event=video_description&redir_token=QUFF...
  • geovanebento
  • Roadie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

How do I stop my queues from repeating?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jose_M
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using hidden podcasts

Hello, We are starting an intern podcast for our employees. We only want the to get access to this podcast. We will be using the 'Anchor' app to create the podcast. Can you tell me if it is possible to use hidden podcast items with only access with a...

  • Visitor
  • Hello, We are starting an intern podcast for our employees. We only want the to get access to this podcast. We will be using the 'Anchor' app to create the podcast. Can you tell me if it is possi...
  • Joan
  • Moderator
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Duplicates in playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • kaworu_bloodpaw
  • Roadie
  • 745 Views
  • 1 replies
  • 0 likes
  • 745 Views
  • 1 replies
  • 0 likes

I can’t delete my downloads

I want to delete my downloads and reload different songs

  • Visitor
  • I want to delete my downloads and reload different songs
  • kaworu_bloodpaw
  • Roadie
  • 935 Views
  • 1 replies
  • 0 likes
  • 935 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Canciones El ultimo ke zierre.

Hola, el disco "Bulla" del grupo "El ultimo ke zierre", esta incompleto, solo aparecen 8 canciones y el disco consta de 13 , ¿sería posible subir la 5 canciones que faltan?Gracias.

  • Visitor
  • Hola, el disco "Bulla" del grupo "El ultimo ke zierre", esta incompleto, solo aparecen 8 canciones y el disco consta de 13 , ¿sería posible subir la 5 canciones que faltan? Gracias.
  • monzon3
  • Visitor
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes

Takedown notification for playlist not breaching T&C’s?

My playlist 80’s, 90’s and 00 bangers was created for personal use. It has somehow amassed 34.6k followers. Last week I had a person who claims to be “in the music industry” find me by stalking my personal private Instagram account, he messaged me as...

  • Visitor
  • My playlist 80’s, 90’s and 00 bangers was created for personal use. It has somehow amassed 34.6k followers. Last week I had a person who claims to be “in the music industry” find me by stalking my pe...
  • Jose_M
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Stolen Account?

I’m an independent artist that goes by the name KRACKKOKANE/ KOKANE from CT an I have music that has been taken

  • Casual Listener
  • I’m an independent artist that goes by the name KRACKKOKANE/ KOKANE from CT an I have music that has been taken 
  • AlejaR
  • Moderator
  • 1163 Views
  • 1 replies
  • 0 likes
  • 1163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Celebrity playlists

Premium, IPhone 12/Windows 10Do old celebrity playlists get archived or deleted?...Oddly I remember Weird Al having one. I wanted to see it again. I could've swore it had a Cat Stevens song on it. Wanted to show someone, but couldn't find it. This ha...

  • Newbie
  • Premium, IPhone 12/Windows 10 Do old celebrity playlists get archived or deleted?...Oddly I remember Weird Al having one. I wanted to see it again. I could've swore it had a Cat Stevens song on it. ...
  • AlejaR
  • Moderator
  • 1146 Views
  • 1 replies
  • 0 likes
  • 1146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicate versions of an album and missing versions of an album...

Plan:PremiumCountry:United States My Question or IssueThe band Kent released a Swedish and English version of the album Hagnesta Hill. Spotify has "Hagnesta Hill" and "Hagnesta Hill (English)", yet they're both the English version. Similarly, the sam...

  • Visitor
  • Plan: Premium Country: United States   My Question or Issue The band Kent released a Swedish and English version of the album Hagnesta Hill. Spotify has "Hagnesta Hill" and "Hagnesta Hil...
  • quickthom
  • Visitor
  • 326 Views
  • 2 replies
  • 1 likes
  • 326 Views
  • 2 replies
  • 1 likes

Solved!! Play button grayed out (album Affjetaut, artist BAP)

Plan - FreeCountry - UKDevice - MS Surface 3Operating System - Windows 10Hi, I cannot play the linked album because the play button is greyed out and a red/white 'No Entry' sign appear above it...https://open.spotify.com/album/49mtRsMikspRsL221u3psST...

  • Casual Listener
  • Plan - Free Country - UK Device - MS Surface 3 Operating System - Windows 10 Hi, I cannot play the linked album because the play button is greyed out and a red/white 'No Entry' sign appear above ...
  • kaworu_bloodpaw
  • Roadie
  • 572 Views
  • 6 replies
  • 0 likes
  • 572 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playlist not playing in a GM integrated vehicle

My Free Trial ended and now I'm unable to play one of my Playlists (it plays some random song). It does, however, play on my Windows desktop and Android TV. I tried making it "public" and that didn't work. I logged out of all devices and that didn't ...

  • Visitor
  • My Free Trial ended and now I'm unable to play one of my Playlists (it plays some random song).  It does, however, play on my Windows desktop and Android TV.  I tried making it "public" a...
  • Dian
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! I lost all my music!!!

Hi,I have a free account on a Macbook pro (macOS BigSur 11.7.2) desktop app.This evening i opened it and all my music was there, then I did close application.Few time later opening the app it was empty! Like a new account!!Why?HEEEELLLLPThank YouDavi...

  • Visitor
  • Hi, I have a free account on a Macbook pro (macOS BigSur 11.7.2) desktop app. This evening i opened it and all my music was there, then I did close application. Few time later opening the app it w...
  • geovanebento
  • Roadie
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Podcast not updating

I posted the wrong tracks on my Soundcloud podcast/song site 6 weeks ago. I immediately updated the correct versions and the correct versions subsequently appeared the next day on Apple Podcasts. But the wrong versions are still on my Spotify account...

  • Casual Listener
  • I posted the wrong tracks on my Soundcloud podcast/song site 6 weeks ago. I immediately updated the correct versions and the correct versions subsequently appeared the next day on Apple Podcasts. But...
  • qjk28mebkmkwyo2
  • Casual Listener
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes