Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Messages not working?

Solved!

Messages not working?

Is anyone else having issues while loading the messages in desktop app? Happens to me for both Windows and Linux latest builds. 

Reply

Accepted Solutions
Marked as solution

This is a know issue with 1.0.26. Please keep an eye on this post here. New updates will be added there.

https://community.spotify.com/t5/Ongoing-Issues/Inbox-not-loading-on-desktop-1-0-26/idc-p/1322794


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


View solution in original post

15 Replies

I have this same problem. Inbox doesn't open on Windows version. Noticed this first time yesterday.

Same. Started having it since yesterday!

Yeah, me too. It just keeps loading and loading and loading and nothing happens no matter how long I wait. (Windows 7 desktop PC)

I'm having this same problem on both my Windows 7 desktop version and my Mac OSX version since I believe Monday, April 4th, 2016.

 

I am NOT having the issue from the mobile application on iOS.

Same here.

 

Mac OSX El Capitan 10.11.4

Yes I am also having this problem, only just signed up and canot see any of the messages for suggestions people have sent. The android mobile app seems to be working fine to see them.

 

Just the 8 spots loading animation forever when clickingthe Messages button.

FYI one workaround I have been doing is to use the spotify web instead to see messages

 

https://play.spotify.com/messages

Yea me too. At first it wasn't working on my phone. I wasn't getting my messages at all. Now on my desktop, it just won't load. I've done all of my updates for Mac. So annoying.

Hi there and welcome to the community,

 

Could you all please let me know what Spotify version you are on? Spotify are aware of some issues regarding the inbox. These should be fixed in a future update.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


I'm on version – 1.0.26.132.ga4e3ccee

the web player does deliver the messages. if you are not using the web player the load for messages is forever.  It would seem that this would not be an issue in premium however maybe spotify does not care about its premium users.


@Swifty666_1984 wrote:

FYI one workaround I have been doing is to use the spotify web instead to see messages

 

https://play.spotify.com/messages


 

Marked as solution

This is a know issue with 1.0.26. Please keep an eye on this post here. New updates will be added there.

https://community.spotify.com/t5/Ongoing-Issues/Inbox-not-loading-on-desktop-1-0-26/idc-p/1322794


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


I started having the same problem since Tuesday.  When I want to see my messages, it stays there loading forever but does not allow me to see them. Has anyone found a solution to this? I use the Windows version on my laptop.

It's very sad to see that the spotify app is getting worse and worse. 

And it's not only messages, notification panel does not work for me either.

 

Yea same here. This is so annoying. I use spotify to share songs with friends often. Why is this broken?

 

I'm on widnows 10 and spotify version 1.0.26.132.ga4e3ccee

Suggested posts