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Having trouble with Spotify on your Desktop app? Here’s what to try first.
Someone might have asked your question on the Community before.
So type your issue into the search box and have a look.
Go through these steps one at a time. They can help you solve most issues on your own.
1. Clear Spotify cache
rm -rf $HOME/.cache/spotify/Storage
2 Check this thread for troubleshooting connection issues.
3 Ask a friend or family member to sign into Spotify on your Desktop. See if the issue is persisting on their account too. If yes, the issue is the device and can likely be solved with more troubleshooting.
4. Change settings within the app: Sync quality, Stream Quality, Gapless Playback, Crossfade. See if a different combination of these settings makes a difference.
1. Is spotify starting normally?
1. Can you play a sound?
2. Is the system recognizing your sound card?
3. Is Spotify running on prefered sound card? Change between sound cards in gnome/unity control center.
unity-control-center sound gnome-control-center sound
4. Nothing works so far? Report your issue!
spotify >$HOME/spotify-dump.txt 2>&1
strace spotify > $HOME/spotify-dump 2>&1
We’ll need as much information as you can provide. So filling in this template is helpful:
=== START OF TEMPLATE ===
6. Attach the spotify-dump.txt ( $HOME/spotify-dump.txt ) from Advanced troubleshooting 4.
=== END OF TEMPLATE ===
Known issues :
Spotify on Linux doesn't play local mp3 files - fix.
Add Spotify's testing repository:
echo deb http://repository.spotify.com testing non-free | sudo tee /etc/apt/sources.list.d/spotify.list
Install Spotify 0.9.17
sudo apt-get install spotify-client-0.9.17
Some information and template is taken from here.
Linux is not officialy supported by Spotify.
Solved! Go to Solution.