Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4860 Views
1 replies
0 likes

4860 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6882 Views
1 replies
0 likes

6882 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4677 Views
1 replies
3 likes

4677 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41949 Views
19 replies
1 likes
music stops

41949 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166769 Views
0 replies
35 likes
Mac

166769 Views
0 replies
35 likes

Superuser Contribution So none of the artists I have saved are showing up.

Basically, I had to reinstall Spotify and log back in and now, all the artists I'd saved aren't showing currently, in spite of Spotify saying they're saved to my artists lists, nor do the individual songs even show up anymore. Whatever the update did...

OctoVeemo20
Regular
Basically, I had to reinstall Spotify and log back in and now, all the artists I'd saved aren't showing currently, in spite of Spotify saying they're saved to my artists lists, nor do the individual ...
2019-07-01 8:05:45 AM
2019-12-05 11:21:07 PM
OctoVeemo20
Regular
3624 Views
9 replies
0 likes

3624 Views
9 replies
0 likes

Irregular behaviour with Spotify Connect, external speakers and 3rd party software

I am on a one-person premium plan in Germany. The machine that my issue relates to is a 15-inch 2019 MacBook Pro running MacOS Catalina 10.15.1. I have the latest version of the Spotify app installed (1.1.20.510.g7d28aaaa as of this writing). I use S...

deebeejay
Casual Listener
I am on a one-person premium plan in Germany. The machine that my issue relates to is a 15-inch 2019 MacBook Pro running MacOS Catalina 10.15.1. I have the latest version of the Spotify app installed...
2019-12-05 1:10:38 PM
2019-12-05 1:59:15 PM
boyvanamstel
Music Fan
853 Views
1 replies
1 likes

853 Views
1 replies
1 likes

Solved!! [Desktop] Can't change my profile picture

PlanPremiumCountry USA DeviceMacbook Pro 2019Operating System(iOS 10.14.3 My Question or IssueI recently removed my current profile in order to change it. Now when I add a new photo after clicking the change button, it's not there. It shows up but on...

serenacabbo
Visitor
Plan Premium Country USA Device Macbook Pro 2019 Operating System (iOS 10.14.3 My Question or Issue I recently removed my current profile in order to change it. Now when I add...
2019-11-04 11:39:17 PM
2019-12-05 6:31:11 AM
onzy123
Newbie
1813 Views
4 replies
7 likes

1813 Views
4 replies
7 likes

Can I filter on desktop (Mac) to show only my downloaded playlists?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Jlos_12
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-12-04 11:43:27 PM
338 Views
0 replies
0 likes

338 Views
0 replies
0 likes

Podcast Description Timeout

PremiumUSA Macbook Pro 15 inch 2017, Mojave On Podcasts, when opening the description, automatically resets (timeouts) to the top of the description after about 15 seconds. For long descriptions this makes them impossible to read.

ajaysingh1
Visitor
Premium USA Macbook Pro 15 inch 2017, Mojave On Podcasts, when opening the description, automatically resets (timeouts) to the top of the description after about 15 seconds...
2019-12-04 6:34:56 PM
407 Views
0 replies
0 likes
description box
Podcasts

407 Views
0 replies
0 likes

Commercial freezes all playback

Plan: Free/PremiumCountry: US Device: iMacOperating System: iOS Mojave 10.14 My issue? Since 6:45pm EST. Tuesday, 22nd, I've been forced to shut down (sometimes Force Quit) Spotify and restart it (so far, 7 times) because after a few songs play, it s...

micheylikesit
Casual Listener
Plan: Free/Premium Country: US Device: iMac Operating System: iOS Mojave 10.14 My issue? Since 6:45pm EST. Tuesday, 22nd, I've been forced to shut down...
2019-10-23 6:22:32 AM
2019-12-04 2:19:22 AM
micheylikesit
Casual Listener
974 Views
2 replies
0 likes

974 Views
2 replies
0 likes

[Desktop][Mac] Hover glitch on recently played

PremiumCanada DeviceMacBook Pro (16-inch, 2019)Operating SystemmacOs Catalina 10.15.1 When I hover on a recently played group, the background is not covering fully the circle.

kukrapok0
Visitor
Premium Canada Device MacBook Pro (16-inch, 2019) Operating System macOs Catalina 10.15.1 When I hover on a recently played group, the background is not ...
2019-11-27 4:39:33 PM
2019-12-03 3:48:25 PM
Loxer
Community Legend
682 Views
2 replies
0 likes
catalina
Desktop
Mac

682 Views
2 replies
0 likes

Using port 80/443 on desktop

Port 4070 is blocked for me - is it at all possible to have Spotify for Mac use port 80 or 443 when attempting to connect? I can use the web player just fine but it's much handier to be able to use the desktop version of Spotify to allow the use of t...

joshft91
Casual Listener
Port 4070 is blocked for me - is it at all possible to have Spotify for Mac use port 80 or 443 when attempting to connect? I can use the web player just fine but it's much handier to be able...
2019-12-02 3:06:15 PM
825 Views
0 replies
3 likes

825 Views
0 replies
3 likes

Broken visual style in the search button

PlanFree CountryBulgaria DeviceMacMini Operating SystemOSX El Capitan My Question or Issue In the last few months from time to time, the vertical text-align in the Search button simply broke - the text is not in the center but hit the top side - this...

Radosslav
Casual Listener
Plan Free Country Bulgaria Device MacMini Operating System OSX El Capitan My Question or Issue In the last few months from time to time, the vertical ...
2019-12-02 11:01:08 AM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Downloading Local Files from PC Desktop to Mac

I'm trying to install local files on my mac from my desktop. Both computers are connected to the same network and I've already been successful at downloading local files to my iPhone. Please help PlanPremiumCountryUSDeviceMacbook Pro Mid 2014)Operati...

LemonAid
Music Fan
I'm trying to install local files on my mac from my desktop. Both computers are connected to the same network and I've already been successful at downloading local files to my iPhone. Please help &n...
2019-12-02 1:49:34 AM
2019-12-02 8:19:40 AM
AeroZ
Composer
1206 Views
1 replies
0 likes
Desktop
local files
Local files not downloading
Mac
PC

1206 Views
1 replies
0 likes

Spotify creats Random Folders on my Mac

spotify works well on my macbut creates a lot of folders in my folder /User/Music/ ("9f", "78", "ff",...)Why are these created and how can I prevent it?After uninstalling Spotify no new folders will be created. So it must be a problem with SpotifyWhe...

AFX_1
Visitor
spotify works well on my mac but creates a lot of folders in my folder /User/Music/ ("9f", "78", "ff",...) Why are these created and how can I prevent it? After uninstalling Spotify no new folders...
2019-12-01 11:02:35 AM
550 Views
0 replies
0 likes

550 Views
0 replies
0 likes

Ads cause music to stop constantly

Plan: FreeCountry: Canada Device: iMac (20-inch, Mid 2007)Operating System: OSX 10.11.6 I use the desktop free version downloaded from the spotify site. Originally it wasn't even playing ads. We realized it started when we noticed the music had stopp...

rdebruyn
Casual Listener
Plan: Free Country: Canada Device: iMac (20-inch, Mid 2007) Operating System: OSX 10.11.6 I use the desktop free version downloaded from the spotify site. Original...
2019-11-21 11:21:39 PM
2019-11-30 11:34:39 PM
Loxer
Community Legend
1207 Views
1 replies
1 likes

1207 Views
1 replies
1 likes

Friends with Similar Taste in Music

Friend activity as-is is relatively useless (IMO). The feature hasn't changed in years and still resembles a basic exercise and showcase of interaction w/ the Facbook API. That being said, there is a real opportunity being lost to further encourage s...

taicho
Casual Listener
Friend activity as-is is relatively useless (IMO). The feature hasn't changed in years and still resembles a basic exercise and showcase of interaction w/ the Facbook API. That being said, t...
2019-11-24 3:05:42 PM
2019-11-30 11:16:32 PM
Loxer
Community Legend
1769 Views
1 replies
5 likes
development
Feature
Friends
legacy
Product

1769 Views
1 replies
5 likes

Spotify ceased to work on MacBook Air

I wonder could you help-my Spotify has just ceased working on my MacBook Air. It's working on my phone no problem but I click play on anything on my Mac and it just won't even move so it's not a speaker issue as other sound plays on the desktop. Has ...

LizzyNoone
Newbie
I wonder could you help-my Spotify has just ceased working on my MacBook Air. It's working on my phone no problem but I click play on anything on my Mac and it just won't even move so it's not a spea...
2019-11-20 12:06:21 PM
2019-11-30 11:13:12 PM
Loxer
Community Legend
995 Views
1 replies
0 likes

995 Views
1 replies
0 likes

Unable to listen offline on my mac

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceMacBook Pro (15-inch, 2017)Operating SystemmacOS Catalina 10.15 My Question or IssueAs far as I can tell ev...

benherbst
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device MacBook Pro (15-inch, 2017) Operating ...
2019-11-28 9:03:29 PM
2019-11-30 10:52:53 PM
Loxer
Community Legend
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Solved!! Ads playing on podcast even on premium

Premium planCountry: New Zealand DeviceMacbook Pro late 2016Operating SystemMac OS Mojave My Question or IssueI've been listening to the Magnus Archives podcast and I'm getting this problem where it'll play ads before the episode even though I have p...

d8r3wo3-h1_56
Newbie
Premium plan Country: New Zealand Device Macbook Pro late 2016 Operating System Mac OS Mojave My Question or Issue I've been listening to the Magnus Archives podcast and I'm ge...
2019-11-29 9:11:55 AM
2019-11-30 8:57:50 PM
clockwatching13
Casual Listener
2894 Views
1 replies
0 likes

2894 Views
1 replies
0 likes

Unable to upload local files?

Family Premium Plan/USA/Macbook Air mid 2012/OSX Mojave Hi everyone. I've been trying to upload local files for a few days from my computer web player, and have been unable to do so. I have the desktop player and followed all the instructions online,...

ks2020
Visitor
Family Premium Plan/USA/Macbook Air mid 2012/OSX Mojave Hi everyone. I've been trying to upload local files for a few days from my computer web player, and have been unable to do so. I have ...
2019-11-29 6:51:18 PM
983 Views
0 replies
0 likes
local files

983 Views
0 replies
0 likes

Unable to see friends feed

For a while now I'm unable to see my friends feed, now it just shows 1 out of 3 and none of the ones I added in the past day.

Ezil
Visitor
For a while now I'm unable to see my friends feed, now it just shows 1 out of 3 and none of the ones I added in the past day.
2019-11-29 2:52:57 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

“Spotify.app” would like to access files in your Downloads folder

PlanPremiumCountrySwitzerlandDeviceMacbook Pro mid 2015Operating SystemmacOS Catalia My Question or IssueI updated to macOS Catalina a couple days ago, doing a clean install (completely wipe the hard drive and start new)I installed Spotify and was pr...

Amadeus404
Newbie
Plan Premium Country Switzerland Device Macbook Pro mid 2015 Operating System macOS Catalia My Question or Issue I updated to macOS Catalina a couple days ago, doing a clean install ...
2019-11-28 8:30:44 PM
2019-11-28 9:02:04 PM
AeroZ
Composer
8238 Views
1 replies
1 likes
catalina
macOS

8238 Views
1 replies
1 likes

"Sorry, couldn't find that" error on Twitter

PlanFree/PremiumUSA DeviceMacbook Pro Mid 2015Operating SystemMacOS Sierra When sharing podcasts on Twitter, the Twitter Web App displays a "Sorry, couldn't find that" error. Seems to work fine on the Twitter app for both iOS and Android, but Chrome,...

brodysn
Newbie
Plan Free/Premium USA Device Macbook Pro Mid 2015 Operating System MacOS Sierra When sharing podcasts on Twitter, the Twitter Web App displays a "Sorry, couldn't find that" err...
2019-11-27 6:50:21 PM
483 Views
0 replies
0 likes
Podcasts
Twitter-Spotify

483 Views
0 replies
0 likes

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