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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1533 Views
  • 1 replies
  • 0 likes
  • 1533 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1651 Views
  • 1 replies
  • 3 likes
  • 1651 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35775 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35775 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162912 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162912 Views
  • 0 replies
  • 34 likes

Log in

Okay my spotify was offline and when i went online to search for new songs spotify logged me out saying that i can only use it abroad for 14 days, im not even abroad but okay I went on the website to change the country and it doesnt want to log in wi...

  • Casual Listener
  • Okay my spotify was offline and when i went online to search for new songs spotify logged me out saying that i can only use it abroad for 14 days, im not even abroad but okay I went on the website to...
  • SirPulpje
  • Casual Listener
  • 198 Views
  • 2 replies
  • 0 likes
  • Mac
  • 198 Views
  • 2 replies
  • 0 likes

Spotify premium

So I clicked on one of your ads on Instagram to get Spotify for 99 cents. I was currently on the Spotify premium free trial. I filled out the information and stuff to get the premium for 99 cents. When I finished it said congrats you now have premium...

  • Newbie
  • So I clicked on one of your ads on Instagram to get Spotify for 99 cents. I was currently on the Spotify premium free trial. I filled out the information and stuff to get the premium for 99 cents. Wh...
  • osornios
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Mac
  • 238 Views
  • 1 replies
  • 0 likes

No sound, but song is playing - Happens after every output-switch

Everytime i switch output on OS X. That means, plugging in headphones, pulling out headphones, activating airplay som OS X, and disconnecting airplay, Spotify won't play any sound. I can see the scrubber sliding, but no sound(but i CAN hear system-so...

  • Newbie
  • Everytime i switch output on OS X. That means, plugging in headphones, pulling out headphones, activating airplay som OS X, and disconnecting airplay, Spotify won't play any sound. I can see the scru...
  • Ravier
  • Newbie
  • 571 Views
  • 4 replies
  • 4 likes
  • Mac
  • 571 Views
  • 4 replies
  • 4 likes

"Can't play current track" banner whenever audio route changes or Mac wakes up from sleep.

Sometimes when audio route changes, but also fairly regularly when waking my Mac from sleep, Spotify will complain about not being able to play the current track. Restarting the app is the only way to restore functionality.

  • Spotify Legend
  •   Sometimes when audio route changes, but also fairly regularly when waking my Mac from sleep, Spotify will complain about not being able to play the current track.  Restarting the app is ...
  • bgerstle
  • Spotify Legend
  • 355 Views
  • 2 replies
  • 0 likes
  • Mac
  • 355 Views
  • 2 replies
  • 0 likes

Potential Bug: Top level folders only play first sub-folder's playlists when double clicked

Hey Team, Sharing a potential bug that's been in the release version of the mac desktop client for a while now. I'm probably an edge case user, but sharing anyway in case anyone else is running into this as well. Thanks! OS/Client Versions: Mac: 10.1...

  • Casual Listener
  • Hey Team,   Sharing a potential bug that's been in the release version of the mac desktop client for a while now. I'm probably an edge case user, but sharing anyway in case anyone else is runn...
  • 125 Views
  • 0 replies
  • 0 likes
  • Mac
  • 125 Views
  • 0 replies
  • 0 likes

Saved albums disappeared

I have SAVED albums and songs. They showed on my iPhone ibut not on my computer. Now all my saved content has disappeared from my computer.if I log out and log in as suggested in the FAQs the albums dont reappear.Is this issue been worked on?Thanx

  • Casual Listener
  • I have SAVED albums and songs. They showed on my iPhone ibut not on my computer. Now all my saved content has disappeared from my computer. if I log out and log in as suggested in the FAQs the a...
  • 170 Views
  • 0 replies
  • 0 likes
  • Mac
  • 170 Views
  • 0 replies
  • 0 likes

How do I import itunes playlist?

Seriously.I'm looking at this https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/but when I go the FILE there is no iTunes import... And I do have share library in iTunes enabled. What's going on?I tried this on Mac a...

  • Newbie
  • Seriously. I'm looking at this https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/ but when I go the FILE there is no iTunes import... And I do have share libr...
  • 142 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 142 Views
  • 0 replies
  • 0 likes

Bought Spotify premium but app says my account is free

I bought a Spotify premium subscription on my phone but the app says my account is still free. I paid for premium features, I want what I paid for. I tried every solution possible nothing is working. Can someone please help me

  • Newbie
  • I bought a Spotify premium subscription on my phone but the app says my account is still free. I paid for premium features, I want what I paid for. I tried every solution possible nothing is working....
  • 139 Views
  • 0 replies
  • 0 likes
  • Mac
  • 139 Views
  • 0 replies
  • 0 likes

AppleScript: play track not working with local tracks

Hi, Play Track is not working(not doing anything) with local tracks. It used to work before..Example: tell application "Spotify" play track "spotify:local:::testsong:184" end tellCan you fix it? Thanks

  • Regular
  • Hi,   Play Track is not working(not doing anything) with local tracks. It used to work before.. Example:   tell application "Spotify" play track "spotify:local:::testsong:184" end tel...
  • apoorvkhatreja
  • Newbie
  • 971 Views
  • 1 replies
  • 2 likes
  • Mac
  • 971 Views
  • 1 replies
  • 2 likes

Connecting.... message at startup

Hello Guys, I've been a premium users for a while now and recently I switched to the family plan and since then I've noticed that every single time I launch spotify (no matter what platform/device) it takes almost 10-20 seconds to connect. I really n...

  • Regular
  • Hello Guys,   I've been a premium users for a while now and recently I switched to the family plan and since then I've noticed that every single time I launch spotify (no matter what platform/...
  • JohnnyBGood
  • Regular
  • 231 Views
  • 2 replies
  • 0 likes
  • Mac
    Windows
  • 231 Views
  • 2 replies
  • 0 likes

Paid for £0.99 premium trial 3months but stopped working after 1 week

Hi guys, I signed up for the 3 months of spotify preimum for £0.99p on the 29/5/16 however, in my receipts page it says 'none' in payment and now its asking me to sign up for premium again. It looks like they've only signed me up for the 7d free prei...

  • Newbie
  • Hi guys,   I signed up for the 3 months of spotify preimum for £0.99p on the 29/5/16 however, in my receipts page it says 'none' in payment and now its asking me to sign up for premium ag...
  • 193 Views
  • 0 replies
  • 1 likes
  • Mac
  • 193 Views
  • 0 replies
  • 1 likes

Offline track number limit!!!

Whats the number of tracks I can have offline per device?I'm getting this annoying error about the limit in the iOS app.Are u guys @spotify not planning to increse the limit? Just like Gmail constantly increases the storage space

  • Newbie
  • Whats the number of tracks I can have offline per device? I'm getting this annoying error about the limit in the iOS app. Are u guys @spotify not planning to increse the limit? Just like Gmail cons...
  • user-removed
  • Not applicable
  • 191 Views
  • 1 replies
  • 0 likes
  • Mac
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! now playing won't show up

my "now playing" thing won't show up in the bottom left hand corner. it's jsut a black screen and it says spotify in both places whre it should have the name of the artist and the name of the song. is there any way i can fix this?

  • Casual Listener
  • my "now playing" thing won't show up in the bottom left hand corner. it's jsut a black screen and it says spotify in both places whre it should have the name of the artist and the name of the song. i...
  • colorsfdetogrey
  • Casual Listener
  • 830 Views
  • 2 replies
  • 0 likes
  • Mac
  • 830 Views
  • 2 replies
  • 0 likes

Russian Language

if the service does not work in Russia , it does not mean that the Russian language in the application is not needed. I live in the UK, but my native language is Russian . I prefer to use Russian . I think I'm not the only one . return the Russian la...

  • Casual Listener
  • if the service does not work in Russia , it does not mean that the Russian language in the application is not needed. I live in the UK, but my native language is Russian . I prefer to use Russian . I...
  • realityfantasy
  • Roadie
  • 4181 Views
  • 5 replies
  • 17 likes
  • Mac
    Windows
  • 4181 Views
  • 5 replies
  • 17 likes

Free subscription

I had the free subscription for a week and it was supposed to cancel after, but it didn't and now I'd like my money back

  • Newbie
  • I had the free subscription for a week and it was supposed to cancel after, but it didn't and now I'd like my money back
  • Dreadlord
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Mac
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! Unable to access account overseas

Hello, I can't access my account overseas after entering correct username and password. It prompts the message that for a free trial subscription, we can only use it overseas for 14days. Help me to get my access back as I m overseas for 2-3 months. H...

  • Newbie
  • Hello, I can't access my account overseas after entering correct username and password. It prompts the message that for a free trial subscription, we can only use it overseas for 14days. Help me to g...
  • osornios
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • Mac
  • 403 Views
  • 1 replies
  • 0 likes

Problems with notifications

I dont get any notifications on the artists that I'm following what so ever. Is this a known problem, or does any of you know how to fix it? It would be highly appreciated.(I'm new here on the spotify forum, so sorry if I posted the wrong place or so...

  • Casual Listener
  • I dont get any notifications on the artists that I'm following what so ever. Is this a known problem, or does any of you know how to fix it? 🙂 It would be highly appreciated. (I'm new here on the s...
  • GooMoonRyongg
  • Newbie
  • 632 Views
  • 8 replies
  • 4 likes
  • Mac
  • 632 Views
  • 8 replies
  • 4 likes

Installation failed for Mac version 10.11.5

Hello! I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5. I receive the following error and have tried to re-download the package multiple times. Please help!

Screen Shot 2016-05-19 at 5.14.24 PM.png
  • Newbie
  • Hello!  I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5.  I receive the following error and have tried to re-download the packag...
  • MattSuda
  • Spotify Star
  • 550 Views
  • 2 replies
  • 0 likes
  • Mac
  • 550 Views
  • 2 replies
  • 0 likes

Strange problem: If I've used Spotify on iPhone I can't play on desktop

If I listen on Spotify on mobile, then STOP the music and try to listen on my Mac, I get a message saying Spotify can't play (it won't play any music at all), and I have to restart. However, if I use Spotify Connect; I just let Spotify on my phone co...

  • Music Fan
  • If I listen on Spotify on mobile, then STOP the music and try to listen on my Mac, I get a message saying Spotify can't play (it won't play any music at all), and I have to restart.  ...
  • 72dpi
  • Music Fan
  • 500 Views
  • 2 replies
  • 0 likes
  • Mac
  • 500 Views
  • 2 replies
  • 0 likes