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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1161 Views
  • 1 replies
  • 0 likes
  • 1161 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3556 Views
  • 1 replies
  • 0 likes
  • 3556 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2499 Views
  • 1 replies
  • 3 likes
  • 2499 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37741 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37741 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164107 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164107 Views
  • 0 replies
  • 35 likes

"Can't play current track" banner whenever audio route changes or Mac wakes up from sleep.

Sometimes when audio route changes, but also fairly regularly when waking my Mac from sleep, Spotify will complain about not being able to play the current track. Restarting the app is the only way to restore functionality.

  • Spotify Legend
  •   Sometimes when audio route changes, but also fairly regularly when waking my Mac from sleep, Spotify will complain about not being able to play the current track.  Restarting the app is ...
  • bgerstle
  • Spotify Legend
  • 410 Views
  • 2 replies
  • 0 likes
  • Mac
  • 410 Views
  • 2 replies
  • 0 likes

Potential Bug: Top level folders only play first sub-folder's playlists when double clicked

Hey Team, Sharing a potential bug that's been in the release version of the mac desktop client for a while now. I'm probably an edge case user, but sharing anyway in case anyone else is running into this as well. Thanks! OS/Client Versions: Mac: 10.1...

  • Casual Listener
  • Hey Team,   Sharing a potential bug that's been in the release version of the mac desktop client for a while now. I'm probably an edge case user, but sharing anyway in case anyone else is runn...
  • 164 Views
  • 0 replies
  • 0 likes
  • Mac
  • 164 Views
  • 0 replies
  • 0 likes

Saved albums disappeared

I have SAVED albums and songs. They showed on my iPhone ibut not on my computer. Now all my saved content has disappeared from my computer.if I log out and log in as suggested in the FAQs the albums dont reappear.Is this issue been worked on?Thanx

  • Casual Listener
  • I have SAVED albums and songs. They showed on my iPhone ibut not on my computer. Now all my saved content has disappeared from my computer. if I log out and log in as suggested in the FAQs the a...
  • 207 Views
  • 0 replies
  • 0 likes
  • Mac
  • 207 Views
  • 0 replies
  • 0 likes

How do I import itunes playlist?

Seriously.I'm looking at this https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/but when I go the FILE there is no iTunes import... And I do have share library in iTunes enabled. What's going on?I tried this on Mac a...

  • Newbie
  • Seriously. I'm looking at this https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/ but when I go the FILE there is no iTunes import... And I do have share libr...
  • 179 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 179 Views
  • 0 replies
  • 0 likes

Bought Spotify premium but app says my account is free

I bought a Spotify premium subscription on my phone but the app says my account is still free. I paid for premium features, I want what I paid for. I tried every solution possible nothing is working. Can someone please help me

  • Newbie
  • I bought a Spotify premium subscription on my phone but the app says my account is still free. I paid for premium features, I want what I paid for. I tried every solution possible nothing is working....
  • 183 Views
  • 0 replies
  • 0 likes
  • Mac
  • 183 Views
  • 0 replies
  • 0 likes

AppleScript: play track not working with local tracks

Hi, Play Track is not working(not doing anything) with local tracks. It used to work before..Example: tell application "Spotify" play track "spotify:local:::testsong:184" end tellCan you fix it? Thanks

  • Regular
  • Hi,   Play Track is not working(not doing anything) with local tracks. It used to work before.. Example:   tell application "Spotify" play track "spotify:local:::testsong:184" end tel...
  • apoorvkhatreja
  • Newbie
  • 1043 Views
  • 1 replies
  • 2 likes
  • Mac
  • 1043 Views
  • 1 replies
  • 2 likes

Connecting.... message at startup

Hello Guys, I've been a premium users for a while now and recently I switched to the family plan and since then I've noticed that every single time I launch spotify (no matter what platform/device) it takes almost 10-20 seconds to connect. I really n...

  • Regular
  • Hello Guys,   I've been a premium users for a while now and recently I switched to the family plan and since then I've noticed that every single time I launch spotify (no matter what platform/...
  • JohnnyBGood
  • Regular
  • 272 Views
  • 2 replies
  • 0 likes
  • Mac
    Windows
  • 272 Views
  • 2 replies
  • 0 likes

Paid for £0.99 premium trial 3months but stopped working after 1 week

Hi guys, I signed up for the 3 months of spotify preimum for £0.99p on the 29/5/16 however, in my receipts page it says 'none' in payment and now its asking me to sign up for premium again. It looks like they've only signed me up for the 7d free prei...

  • Newbie
  • Hi guys,   I signed up for the 3 months of spotify preimum for £0.99p on the 29/5/16 however, in my receipts page it says 'none' in payment and now its asking me to sign up for premium ag...
  • 229 Views
  • 0 replies
  • 1 likes
  • Mac
  • 229 Views
  • 0 replies
  • 1 likes

Offline track number limit!!!

Whats the number of tracks I can have offline per device?I'm getting this annoying error about the limit in the iOS app.Are u guys @spotify not planning to increse the limit? Just like Gmail constantly increases the storage space

  • Newbie
  • Whats the number of tracks I can have offline per device? I'm getting this annoying error about the limit in the iOS app. Are u guys @spotify not planning to increse the limit? Just like Gmail cons...
  • user-removed
  • Not applicable
  • 252 Views
  • 1 replies
  • 0 likes
  • Mac
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! now playing won't show up

my "now playing" thing won't show up in the bottom left hand corner. it's jsut a black screen and it says spotify in both places whre it should have the name of the artist and the name of the song. is there any way i can fix this?

  • Casual Listener
  • my "now playing" thing won't show up in the bottom left hand corner. it's jsut a black screen and it says spotify in both places whre it should have the name of the artist and the name of the song. i...
  • colorsfdetogrey
  • Casual Listener
  • 880 Views
  • 2 replies
  • 0 likes
  • Mac
  • 880 Views
  • 2 replies
  • 0 likes

Russian Language

if the service does not work in Russia , it does not mean that the Russian language in the application is not needed. I live in the UK, but my native language is Russian . I prefer to use Russian . I think I'm not the only one . return the Russian la...

  • Casual Listener
  • if the service does not work in Russia , it does not mean that the Russian language in the application is not needed. I live in the UK, but my native language is Russian . I prefer to use Russian . I...
  • realityfantasy
  • Roadie
  • 4255 Views
  • 5 replies
  • 17 likes
  • Mac
    Windows
  • 4255 Views
  • 5 replies
  • 17 likes

Free subscription

I had the free subscription for a week and it was supposed to cancel after, but it didn't and now I'd like my money back

  • Newbie
  • I had the free subscription for a week and it was supposed to cancel after, but it didn't and now I'd like my money back
  • Dreadlord
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Mac
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Unable to access account overseas

Hello, I can't access my account overseas after entering correct username and password. It prompts the message that for a free trial subscription, we can only use it overseas for 14days. Help me to get my access back as I m overseas for 2-3 months. H...

  • Newbie
  • Hello, I can't access my account overseas after entering correct username and password. It prompts the message that for a free trial subscription, we can only use it overseas for 14days. Help me to g...
  • osornios
  • Spotify Star
  • 740 Views
  • 1 replies
  • 0 likes
  • Mac
  • 740 Views
  • 1 replies
  • 0 likes

Problems with notifications

I dont get any notifications on the artists that I'm following what so ever. Is this a known problem, or does any of you know how to fix it? It would be highly appreciated.(I'm new here on the spotify forum, so sorry if I posted the wrong place or so...

  • Casual Listener
  • I dont get any notifications on the artists that I'm following what so ever. Is this a known problem, or does any of you know how to fix it? 🙂 It would be highly appreciated. (I'm new here on the s...
  • GooMoonRyongg
  • Newbie
  • 734 Views
  • 8 replies
  • 4 likes
  • Mac
  • 734 Views
  • 8 replies
  • 4 likes

Installation failed for Mac version 10.11.5

Hello! I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5. I receive the following error and have tried to re-download the package multiple times. Please help!

Screen Shot 2016-05-19 at 5.14.24 PM.png
  • Newbie
  • Hello!  I am having trouble installing Spotify for the first time on my MacBook with OS X El Capitan version 10.11.5.  I receive the following error and have tried to re-download the packag...
  • MattSuda
  • Spotify Star
  • 587 Views
  • 2 replies
  • 0 likes
  • Mac
  • 587 Views
  • 2 replies
  • 0 likes

Strange problem: If I've used Spotify on iPhone I can't play on desktop

If I listen on Spotify on mobile, then STOP the music and try to listen on my Mac, I get a message saying Spotify can't play (it won't play any music at all), and I have to restart. However, if I use Spotify Connect; I just let Spotify on my phone co...

  • Music Fan
  • If I listen on Spotify on mobile, then STOP the music and try to listen on my Mac, I get a message saying Spotify can't play (it won't play any music at all), and I have to restart.  ...
  • 72dpi
  • Music Fan
  • 554 Views
  • 2 replies
  • 0 likes
  • Mac
  • 554 Views
  • 2 replies
  • 0 likes

Can't play current song - Error on both Mac and Windows clients

Routinely, nearly every day now, I am presented with an error message on various songs that state "Can't play current song". This occurs on both Mac and Windows clients. The Windows Client version is: 1.0.29.90.g200ff544, and the Mac is at work. Rest...

  • Music Fan
  • Routinely, nearly every day now, I am presented with an error message on various songs that state "Can't play current song". This occurs on both Mac and Windows clients. The Windows Client version is...
  • 213 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 213 Views
  • 0 replies
  • 0 likes

Spotify 1.0.24.104 doesn't work behind https proxy

I've updated this morning from 1.0.21 to 1.0.24 (Ubuntu, but the same on OSX El Capitan), and I cannot set https proxy, only http. So, Spotify client could not connect anymore. WTF guys? Do you test the code you write? I'm paying for a Premium accoun...

  • Music Fan
  • I've updated this morning from 1.0.21 to 1.0.24 (Ubuntu, but the same on OSX El Capitan), and I cannot set https proxy, only http. So, Spotify client could not connect anymore.   WTF guys...
  • altefe4
  • Newbie
  • 1552 Views
  • 7 replies
  • 8 likes
  • Mac
  • 1552 Views
  • 7 replies
  • 8 likes

Log in problems

I'm trying to log in and I put my username and password and then I hit log in. Then I get an error box saying "account already created with this username". I'm not trying to open a new account, I'm just trying to login

  • Casual Listener
  • I'm trying to log in and I put my username and password and then I hit log in. Then I get an error box saying "account already created with this username". I'm not trying to open a new account, I'm j...
  • anjieeeeeeeeee
  • Roadie
  • 311 Views
  • 2 replies
  • 0 likes
  • Mac
  • 311 Views
  • 2 replies
  • 0 likes