Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2030 Views
  • 1 replies
  • 0 likes
  • 2030 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4418 Views
  • 1 replies
  • 0 likes
  • 4418 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3380 Views
  • 1 replies
  • 3 likes
  • 3380 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 38833 Views
  • 19 replies
  • 1 likes
  • music stops
  • 38833 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165102 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165102 Views
  • 0 replies
  • 35 likes

Can't see cast of singers

I often listen to opera recordings, which typically include a number of singers in the cast. Maybe I'm missing something simple, but I can't figure out any way to identify all the singers in the cast. Sometimes the cast is shown on the cover of the a...

  • Casual Listener
  • I often listen to opera recordings, which typically include a number of singers in the cast.   Maybe I'm missing something simple, but I can't figure out any way to identify all the singers ...
  • Peter__
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Mac
  • 398 Views
  • 1 replies
  • 0 likes

Playlist artwork

Playlist artwork seems to be very inconsistent with local files for me. Sometimes it's there, sometimes it's not. For example, I have a 2 CD set that I ripped today. I ripped the songs from the first disc, put them in a folder, added the folder to iT...

spotify2.png spotify3.png
  • Music Fan
  • Playlist artwork seems to be very inconsistent with local files for me. Sometimes it's there, sometimes it's not. For example, I have a 2 CD set that I ripped today.    I ripped the son...
  • 284 Views
  • 0 replies
  • 0 likes
  • Mac
  • 284 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How to export playlist text from Spotify to itunes ?

Hey ! I have a trouble that I can't resolve and I hope you can help. A year ago, I have imported all my playlist from itunes to spotify and it works great in Spotify. Don't need anymore to use iTunes on my mac. But now I have a problem with iTunes. M...

  • Casual Listener
  • Hey !    I have a trouble that I can't resolve and I hope you can help. A year ago, I have imported all my playlist from itunes to spotify and it works great in Spotify. Don't need an...
  • Peter__
  • Community Legend
  • 35367 Views
  • 13 replies
  • 0 likes
  • Mac
  • 35367 Views
  • 13 replies
  • 0 likes

How many of the recommendations in Discovery section are in fact advertising?

Hi, I'm on a paid Spotify subscription for almost a year now. And every day - and I mean every single day - when I'm opening the desktop app, in the Discovery section, among other random recommendations, there is a message that one of my friends is l...

  • Regular
  • Hi,   I'm on a paid Spotify subscription for almost a year now. And every day - and I mean every single day - when I'm opening the desktop app, in the Discovery section, among other random r...
  • Adam
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • Mac
  • 347 Views
  • 1 replies
  • 0 likes

Solved!! Grey "offline" symbol on Mac

So, when I went to USA I made sure to click the "Available Offline" switch on 2 of my playlists but when one of them was finished it had a grey "offline" symbol on it instead of the regular green one. It still works offline however, first I thought t...

Offline mode
  • Roadie
  • So, when I went to USA I made sure to click the "Available Offline" switch on 2 of my playlists but when one of them was finished it had a grey "offline" symbol on it instead of the regular green one...
  • GnagarN
  • Roadie
  • 718 Views
  • 1 replies
  • 0 likes
  • Mac
  • 718 Views
  • 1 replies
  • 0 likes

Solved!! Sync iphone to Mac Question

i've got all my music synced for offline availability on my iphone but not my mac. I don't want to redownload all of it again as there is about 7 gigs worth of music. Is there a way to get all the music off my iphone and onto spotify on my mac.

  • Casual Listener
  • i've got all my music synced for offline availability on my iphone but not my mac. I don't want to redownload all of it again as there is about 7 gigs worth of music. Is there a way to get all the mu...
  • Peter__
  • Community Legend
  • 609 Views
  • 2 replies
  • 0 likes
  • Mac
  • 609 Views
  • 2 replies
  • 0 likes

Song glitches/skips

Hi all, I've been trying to listen to the Vampire Weekend album 'Modern Vampires of the Modern City'. For a few tracks (Obvious Bicycle, Hudson and Young Lion), the first 5 seconds of the song plays as normal. After that the audio jumps to another pa...

  • Casual Listener
  • Hi all,   I've been trying to listen to the Vampire Weekend album 'Modern Vampires of the Modern City'. For a few tracks (Obvious Bicycle, Hudson and Young Lion), the first ...
  • Peter__
  • Community Legend
  • 5873 Views
  • 3 replies
  • 0 likes
  • Mac
  • 5873 Views
  • 3 replies
  • 0 likes

Spotify Year In Review help...

Hello! Not sure where to put this, but hopefully you guys can help. So I think the 2013 Spotify year in review thing is awesome and I would like to share my stats on Facebook. But when I generate my "card", it shows my username instead of my real nam...

  • Newbie
  • Hello! Not sure where to put this, but hopefully you guys can help.   So I think the 2013 Spotify year in review thing is awesome and I would like to share my stats on Facebook.   B...
  • Peter__
  • Community Legend
  • 827 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 827 Views
  • 1 replies
  • 0 likes

Can play local files on macbook, but not on phone.

I recently got a new iPhone 5S and have got it set up and everything is working fine. However, I cannot play local files on the phone but they do play on my macbook. The songs played on my 4S fine, but since getting the new phone when trying to play ...

  • Visitor
  • I recently got a new iPhone 5S and have got it set up and everything is working fine. However, I cannot play local files on the phone but they do play on my macbook. The songs played on my 4S fine, b...
  • user-removed
  • Not applicable
  • 447 Views
  • 2 replies
  • 0 likes
  • Mac
  • 447 Views
  • 2 replies
  • 0 likes

1st track won't play (Mac)

Cannot get the first track of *most* albums to play. When selected, the speaker icon appears next to the track but no sound comes out and the track time at the bottom doesn't display anything. Usually the 2nd and remaining tracks will play but I rece...

  • Gig Goer
  • Cannot get the first track of *most* albums to play.  When selected, the speaker icon appears next to the track but no sound comes out and the track time at the bottom doesn't display anything. ...
  • kthrynileen
  • Gig Goer
  • 356 Views
  • 2 replies
  • 0 likes
  • Mac
  • 356 Views
  • 2 replies
  • 0 likes

Disconnect other phones

I need one f the iPhones connected to my spotify account removed please help x

  • Visitor
  • I need one f the iPhones connected to my spotify account removed please help x
  • 269 Views
  • 0 replies
  • 0 likes
  • Mac
  • 269 Views
  • 0 replies
  • 0 likes

Shared playlist

If I have a playlist that someone shared with me and they delete it from their account, will I still have it or will it disappear?

  • Newbie
  • If I have a playlist that someone shared with me and they delete it from their account, will I still have it or will it disappear?
  • Peter__
  • Community Legend
  • 361 Views
  • 2 replies
  • 0 likes
  • Mac
  • 361 Views
  • 2 replies
  • 0 likes

Solved!! Feature request: Mac Desktop client does not support Magic Mouse/trackpad gestures

Hi, this is a feature request, I guess. Most mac apps allow you to swipe left on your trackpad or magic mouse to go back (or swipe right to go forward). Spotify doesn't do this. Version 0.9.6.72.ge329c074 on OSX 10.9 on a retina macbook pro. Also, I ...

  • Newbie
  • Hi,    this is a feature request, I guess.   Most mac apps allow you to swipe left on your trackpad or magic mouse to go back (or swipe right to go forward).    S...
  • Peter__
  • Community Legend
  • 614 Views
  • 1 replies
  • 2 likes
  • Mac
  • 614 Views
  • 1 replies
  • 2 likes

Solved!! Trouble reinstalling Spotify on Mac OSX 10.5.8

I have an issue that I have not yet read about in any of these threads. I've had Spotify on my Mac OSX 10.5.8 for years. I am currently working on a school project for a class on Music in Social Media, which requires me to use the Discover feature an...

  • Casual Listener
  • I have an issue that I have not yet read about in any of these threads.  I've had Spotify on my Mac OSX 10.5.8 for years.  I am currently working on a school project for a class on Music in...
  • mrjoshuaadam
  • Casual Listener
  • 2488 Views
  • 2 replies
  • 0 likes
  • Mac
  • 2488 Views
  • 2 replies
  • 0 likes

Remaining seconds of the current song

When I use Spotify for OS X and play a song, i can click on the duration of the current song at the right bottom corner. Then it shows me the remaining minutes of the played song. This is the option I want to be showed permanently. But when I restart...

  • Visitor
  • When I use Spotify for OS X and play a song, i can click on the duration of the current song at the right bottom corner. Then it shows me the remaining minutes of the played song. This is the option ...
  • 382 Views
  • 0 replies
  • 0 likes
  • Mac
  • 382 Views
  • 0 replies
  • 0 likes

Hiding activity: does not work

I would like to hide my activity on Spotify. Specifically, I do not want people to see what I'm listening to, even when they are not following me. I went to preferences and unchecked: "share my activity and what I listen to with my followers on Spoti...

  • Newbie
  • ...nchecked: "share my activity and what I listen to with my followers on Spotify" "share my activity and what I listen to on Facebook" "automatically make new playlists public" "make my top t...
  • Peter__
  • Community Legend
  • 1918 Views
  • 2 replies
  • 0 likes
  • Mac
  • 1918 Views
  • 2 replies
  • 0 likes

Activity feed not working

I am following many people on Spotify, but my Activity Feed has been blank for the past couple of weeks. Nothing is appearing. I also have Spotify downloaded at work, and when I use it at work my Activity Feed works fine. It is ony on my home Mac lap...

  • Newbie
  • I am following many people on Spotify, but my Activity Feed has been blank for the past couple of weeks. Nothing is appearing.    I also have Spotify downloaded at work, and when I use ...
  • Rollo_
  • Roadie
  • 4058 Views
  • 1 replies
  • 3 likes
  • Mac
  • 4058 Views
  • 1 replies
  • 3 likes

Spotify upgrade message shows every time i restart; won't install upgrade

I get a blue ribbon at the top of my Spotify desktop app that says: "Like to install the latest version of Spotify? Just restart Spotify to upgrade." I click the link to upgrade and restart Spotify and the app closes and re-opens as one would expect,...

  • Casual Listener
  • I get a blue ribbon at the top of my Spotify desktop app that says:   "Like to install the latest version of Spotify? Just restart Spotify to upgrade."   I click the link to upgrade...
  • bsonenstein
  • Casual Listener
  • 651 Views
  • 2 replies
  • 0 likes
  • Mac
  • 651 Views
  • 2 replies
  • 0 likes

Attempting to upgrade to premium issues

Every time I click on Premium to upgrade, this error pops up. {"status":70,"message":"Missing form data","errors":{"username":{"status":70,"message":"Missing"},"confirm_email":{"status":70,"message":"Missing"},"gender":{"status":70,"message":"Missing...

  • Newbie
  • Every time I click on Premium to upgrade, this error pops up.   {"status":70,"message":"Missing form data","errors":{"username":{"status":70,"message":"Missing"},"confirm_email":{"status":70...
  • Peter__
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Mac
  • 292 Views
  • 1 replies
  • 0 likes

Deleted playlist

Hey! I accidentally deleted a playlist called something like : Final Stretch of '13 or Final Stretch of 2k13 Can you help me?

  • Newbie
  • Hey! I accidentally deleted a playlist called something like : Final Stretch of '13  or Final Stretch of 2k13 Can you help me?
  • Peter__
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • Mac
  • 272 Views
  • 1 replies
  • 0 likes