Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5945 Views
  • 1 replies
  • 0 likes
  • 5945 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7888 Views
  • 1 replies
  • 0 likes
  • 7888 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5606 Views
  • 1 replies
  • 3 likes
  • 5606 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 43466 Views
  • 19 replies
  • 1 likes
  • music stops
  • 43466 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 167908 Views
  • 0 replies
  • 35 likes
  • Mac
  • 167908 Views
  • 0 replies
  • 35 likes

Superuser Contribution Bug? -- Can't Drag Albums Into Playlist Folders Anymore?

Before the new redesign, I was able to drag an album into a playlist folder and it would automatically place it as a new folder under that playlist folder. (Use case: I have a "New Album Releases" playlist folder where I can easily drag full albums i...

  • Roadie
  • Before the new redesign, I was able to drag an album into a playlist folder and it would automatically place it as a new folder under that playlist folder. (Use case: I have a "New Album Releases" pl...
  • Novy
  • Moderator
  • 636 Views
  • 1 replies
  • 2 likes
  • bug
    Desktop
    playlist folders
  • 636 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify scans my hdd for audio files

Plan: PremiumCountry: DE Device: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)Operating System: macOS Big Sur 11.2.3 (20D91) My Question or Issue:After opening Spotify (1.1.56.595.g2d2da0de) it keeps scanning my hdd for audio files to build an...

  • Casual Listener
  • Plan: Premium Country: DE   Device: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Operating System: macOS Big Sur 11.2.3 (20D91)   My Question or Issue: After o...
  • Novy
  • Moderator
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't paste spotify song links to spotify playlist

PlanPremium for FamilyCountryPhilippines DeviceAcer Aspire E 15Operating SystemWindows 10 My Question or Issue I was sent a huge list of songs from spotify. It was simply done by going to the History of the play queue, select all, copy, then paste. H...

  • Casual Listener
  • Plan Premium for Family Country Philippines   Device Acer Aspire E 15 Operating System Windows 10   My Question or Issue  I was sent a huge list of songs from spotify. It wa...
  • ihatem
  • Visitor
  • 6781 Views
  • 8 replies
  • 1 likes
  • 6781 Views
  • 8 replies
  • 1 likes

Superuser Contribution **bleep** update

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issuespotify keeps crashing, cant use my keyboard buttons to controll the music anymore, am missing some key features that used to exist. is any of that ever going to be adressed? o...

  • Visitor
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue spotify keeps crashing, cant use my keyboard buttons to controll the music anymore, am missing ...
  • Jeremy
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starting in other players does not automatically stop (Do Not Switch)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Macbook Pro Operating System(iOS 10, Android Oreo, Windows 10,etc.)Mac latest My Question or IssueIf I start playing another player (Youtube, etc.) while listening in th...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Macbook Pro   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Mac latest &nbs...
  • Jeremy
  • Spotify Legend
  • 535 Views
  • 3 replies
  • 0 likes
  • 535 Views
  • 3 replies
  • 0 likes

Spotify is always open on all Desktops

PlanPremiumCountryGermany DeviceMacBook Air 13'' 2014)Operating SystemmacOS Mojave My Question or IssueHello, my Spotify is always open on all desktops. Even when I open a new Desktop space Spotify will be opened. All my other Programs stay on one de...

  • Casual Listener
  • Plan Premium Country Germany  Device MacBook Air 13'' 2014) Operating System macOS Mojave   My Question or Issue Hello,  my Spotify is always open on all desktops. Even when...
  • llazarov95
  • Casual Listener
  • 917 Views
  • 2 replies
  • 2 likes
  • 917 Views
  • 2 replies
  • 2 likes

Superuser Contribution Right Click, Add to playlist (No more filter)

Plan : PremiumCountry : France Device : Macbook ProOperating System : Mac OS Big Sur With the new version of the application, it is no longer possible to filter the playlists when you want to add a title to an already created playlist (right click, a...

  • Newbie
  • Plan : Premium Country : France   Device : Macbook Pro Operating System : Mac OS Big Sur     With the new version of the application, it is no longer possibl...
  • Eni
  • Moderator
  • 542 Views
  • 1 replies
  • 3 likes
  • Desktop
    filter
  • 542 Views
  • 1 replies
  • 3 likes

Spotify app on Mac turned into desktop view

PlanPremiumCountryUSADeviceMacbook AirOperating SystemmacOS Catalina My Question or Issue I was recently looking at the Spotify statistics website for my account, which in turn led me to use the desktop app on chrome after clicking on a few songs. Fo...

  • Visitor
  • Plan Premium Country USA Device Macbook Air Operating System macOS Catalina   My Question or Issue  I was recently looking at the Spotify statistics website for my account, which ...
  • Billy-J
  • Spotify Star
  • 1112 Views
  • 1 replies
  • 0 likes
  • 1112 Views
  • 1 replies
  • 0 likes

How can I download a past version of the Spotify desktop app?

How do I download the previous version of the Spotify desktop app, and disable auto-update?

  • Casual Listener
  • How do I download the previous version of the Spotify desktop app, and disable auto-update?
  • Billy-J
  • Spotify Star
  • 424 Views
  • 1 replies
  • 1 likes
  • 424 Views
  • 1 replies
  • 1 likes

Superuser Contribution Will there be an option for reverting to the older classic UI?

Hiya! We have multiple people using this one account and the arrival of the new UI is causing some distress. Whilst some of us can (somewhat) work with it, older relatives are having a hard time navigating it and don't want to use it anymore. None of...

  • Newbie
  • Hiya!   We have multiple people using this one account and the arrival of the new UI is causing some distress. Whilst some of us can (somewhat) work with it, older relatives are having a hard ...
  • Novy
  • Moderator
  • 616 Views
  • 2 replies
  • 7 likes
  • 616 Views
  • 2 replies
  • 7 likes

Superuser Contribution Current running song on phone does not update in Desktop app

PlanPremiumCountryCzechiaDevicemacOS Big Sur, Samsung Galaxy Note 8 When playing songs on my Android phone, the Mac destkop app does not show the right currently playing song. It shows the last song that was triggered from desktop playing at the last...

  • Casual Listener
  • Plan Premium Country Czechia Device macOS Big Sur, Samsung Galaxy Note 8   When playing songs on my Android phone, the Mac destkop app does not show the right currently playing ...
  • CarlosE
  • Moderator
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Can i use the previous Interface on my mac or customize the current one?

PlanPremiumEUROPEDevice(iPhone, Macbook) My Question or IssueHello, today I discovered the new Spotify interface on my computer and i am unable to use this service with ease now, this interface is an eyesore for me to use (It may be related to my ADH...

  • Newbie
  • Plan Premium EUROPE Device (iPhone, Macbook)     My Question or Issue Hello, today I discovered the new Spotify interface on my computer and i am unable to use this service with eas...
  • Billy-J
  • Spotify Star
  • 513 Views
  • 1 replies
  • 1 likes
  • 513 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New Update

Plan: Premium FamilyCountry: U.S.A DeviceMacbook Pro 2020Operating SystemBig Sur For some reason, when I use Spotify in my joint account with my sister the update works but when I use my personal account it is still the old version of Spotify. Kinda ...

  • Regular
  • Plan: Premium Family Country: U.S.A   Device Macbook Pro 2020 Operating System Big Sur   For some reason, when I use Spotify in my joint account with my sister the update ...
  • Eni
  • Moderator
  • 986 Views
  • 6 replies
  • 0 likes
  • 986 Views
  • 6 replies
  • 0 likes

Superuser Contribution The "Remove from Recently Played" is not working.

Plan: PremiumCountry: México DeviceMacBook Air (11-inch, Early 2014)Operating SystemMacOS Catalina version 10.15.7 I have reinstalled the new version of Spotify, but neither the new version, nor the website player let me delete the "Recently played"....

  • Newbie
  • Plan: Premium Country: México   Device MacBook Air (11-inch, Early 2014) Operating System MacOS Catalina version 10.15.7   I have reinstalled the new version of Spotify, but ne...
  • Jeremy
  • Spotify Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

[Desktop][Connect] Mac OS desktop bug -- syncing with other device

I'm running into a consistent sync issue between my mac and my iphone, when playing through my iphone. The desktop app seems to lose sync so that even when I pause playback on my phone, the desktop app shows the progress bar continuing to climb and t...

  • Casual Listener
  • I'm running into a consistent sync issue between my mac and my iphone, when playing through my iphone. The desktop app seems to lose sync so that even when I pause playback on my phone, the desktop a...
  • 315 Views
  • 0 replies
  • 0 likes
  • Connect
    Desktop
  • 315 Views
  • 0 replies
  • 0 likes

How to bring up full player?

DeviceMacBook Pro 16Operating SystemMacOS My Question or IssueHello people, so I just updated my Spotify, and when I switched to fullscreen it brought up this full player mode, with just the artist and coverart, however I cannot recreate it, any help...

  • Visitor
  • Device MacBook Pro 16 Operating System MacOS   My Question or Issue Hello people, so I just updated my Spotify, and when I switched to fullscreen it brought up this full player mode, with ...
  • dinomight
  • Spotify Star
  • 665 Views
  • 1 replies
  • 0 likes
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not all albums of artist showing in discography

PlanPremiumCountrySpainDeviceMacBook Pro Operating SystemMacOS 11.1 My IssueWhen going to the artist page of "Die drei ???" and clicking "see all" under Discography, not all albums are displayed. Only until episode 141 from the year 2010. However I c...

  • Casual Listener
  • Plan Premium Country Spain Device MacBook Pro  Operating System MacOS 11.1   My Issue When going to the artist page of "Die drei ???" and clicking "see all" under Discography, not...
  • Ivan
  • Spotify Legend
  • 933 Views
  • 5 replies
  • 0 likes
  • Albums
    discography
  • 933 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist order mixing up when deleting a song

PlanPremium DeviceMacbook Pro 2018Operating SystemmacOS 11.2.3 My Question or Issue Hi, I use Spotify on a mac. Regularly when I remove a song from a playlist it changes the order of the other songs in the playlist. This happens more often when I rem...

  • Regular
  • Plan Premium   Device Macbook Pro 2018 Operating System macOS 11.2.3   My Question or Issue   Hi, I use Spotify on a mac. Regularly when I remove a song from a playlist it ch...
  • Novy
  • Moderator
  • 1504 Views
  • 12 replies
  • 1 likes
  • order
  • 1504 Views
  • 12 replies
  • 1 likes

[Desktop][Music] Can't Filter Liked Songs by Artist + Song

First, I just want to say thanks for updating the macOS app recently and bringing back filtering the queue as a user filters playlists. I noticed that filtering playlists by part of an artist name and a song works, but it doesn't when trying in Liked...

  • Roadie
  • First, I just want to say thanks for updating the macOS app recently and bringing back filtering the queue as a user filters playlists. I noticed that filtering playlists by part of an artist name an...
  • 416 Views
  • 0 replies
  • 1 likes
  • Desktop
    Other
  • 416 Views
  • 0 replies
  • 1 likes

Newest version of Spotify won't change the IU

Plan(Family) PremiumCountryFinlandDeviceMacbook Air 2020Operating SystemMacOS Big Sur My Question or IssueI installed the newest version of Spotify (1.1.56.595.g2d2da0de), but the user interface remains as the old version, even though the most recent...

  • Visitor
  • Plan (Family) Premium Country Finland Device Macbook Air 2020 Operating System MacOS Big Sur   My Question or Issue I installed the newest version of Spotify (1.1.56.595.g2d2da0de), bu...
  • AeroZ
  • Composer
  • 876 Views
  • 1 replies
  • 0 likes
  • 876 Views
  • 1 replies
  • 0 likes