Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1174 Views
  • 1 replies
  • 0 likes
  • 1174 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3573 Views
  • 1 replies
  • 0 likes
  • 3573 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2511 Views
  • 1 replies
  • 3 likes
  • 2511 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37804 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37804 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164118 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164118 Views
  • 0 replies
  • 35 likes

Superuser Contribution SPOTIFY WONT WORK ON DESKTOP ON A MAC

UK Premium iMacMac OS Catalina My Question or IssueIm having the same issue as others, i open the app and no new music can be found. My playlists appear, but I cant search, theres nothing in albums or artists etc etc Yes ive reinstalled, yes ive clea...

  • Newbie
  •   UK Premium   iMac Mac OS Catalina   My Question or Issue Im having the same issue as others, i open the app and no new music can be found. My playlists appear, but I cant sear...
  • Jeremy
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create A Similar Playlist

Im on a macbook and before I uses to use the create a similar playlist feature alot but I dont know if it got taken off on an update before and I didnt notice until now but is it just me because this was a really nice feature.

  • Casual Listener
  • Im on a macbook and before I uses to use the create a similar playlist feature alot but I dont know if it got taken off on an update before and I didnt notice until now but is it just me because this...
  • Jeremy
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution once an ad plays while using shuffle, it goes back around 4 songs and repeats those same songs again

Spotify FreeUnited States DeviceMacbook Air 2016 (13-inch, Early 2014)/Xbox Series XOperating SystemmacOS/Xbox My Question or IssueWhenever I'm listening to music (both on my Macbook but also on my console) there are times where an ad will play after...

  • Casual Listener
  • Spotify Free United States   Device Macbook Air 2016 (13-inch, Early 2014)/Xbox Series X Operating System macOS/Xbox   My Question or Issue Whenever I'm listening to music (both on...
  • Ivan
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display name and friend activity gone after recent update

After the recent update to Spotify, my account name has been set as the default letter and number user code and my friend activity has disappeared entirely. I ran through all the troubleshooting steps, including logging in with an alternative account...

  • Regular
  • After the recent update to Spotify, my account name has been set as the default letter and number user code and my friend activity has disappeared entirely.   I ran through all the troubleshoo...
  • FreeDaBananas
  • Regular
  • 560 Views
  • 4 replies
  • 1 likes
  • 560 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify closes as soon as I start it

Spotify desktop started not working for several months now. Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear. I've deleted everything related to spotify in the library/caches folder.Restart and Shut...

  • Regular
  • Spotify desktop started not working for several months now.   Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear.   I've deleted everyt...
  • CarlosE
  • Moderator
  • 1039 Views
  • 12 replies
  • 0 likes
  • 1039 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Desktop App doesn’t work on Mac after re-installing it

PlanFreeCountryMEXDeviceMacBook Pro 2017Operating SystemMojave I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this error message showed up when I tried to log into my account: "A Firewall may ...

  • Casual Listener
  • Plan Free Country MEX Device MacBook Pro 2017 Operating System Mojave   I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this err...
  • CarlosE
  • Moderator
  • 721 Views
  • 5 replies
  • 0 likes
  • desktop app
    desktop app issue
    Desktop Mac
  • 721 Views
  • 5 replies
  • 0 likes

Superuser Contribution Descrepancies between different platforms

I'm experiencing descrepancies in playlists between Spotify for Mac (macOS Catalina) and Android 10. I tried searching for similar issues but I couldn't add comments (an old thread from 2018). The thing is that my playlists (even though sorted the sa...

  • Visitor
  • I'm experiencing descrepancies in playlists between Spotify for Mac (macOS Catalina) and Android 10. I tried searching for similar issues but I couldn't add comments (an old thread from 2018). The th...
  • Ivan
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Solved!! MacBook Pro 13-inch 2020

Hi thereI am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo). Am using macOS BigSur v11.1 I managed to change the download location on my macbook pro so that I c...

  • Visitor
  • Hi there I am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo).   Am using macOS BigSur v11.1   ...
  • Bittencourt
  • Spotify Star
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts & Shows category not visible. And Spotify Podcasts playlists are empty

PlanPremiumCountryTravelling around the world, originally from RussiaOperating SystemmacOS Catalina Guys can you please help me I'm really frustrated by the issue. I bought Premium thinking about great podcasts I could find over Spotify just like its...

Screenshot 2021-01-22 at 23.28.58.png Screenshot 2021-01-22 at 23.30.47.png
  • Newbie
  • Plan Premium Country Travelling around the world, originally from Russia Operating System macOS Catalina   Guys can you please help me I'm really frustrated by the issue. I bought Premium...
  • Ivan
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify literally never recommend songs I actually like?

I have almost a thousand songs liked and multiple playlists. Yet when I start up release radar or discovery weekly they’re all songs I don’t like at all. A lot are in different languages too. This app did a better job at playing songs I liked when it...

  • Visitor
  • I have almost a thousand songs liked and multiple playlists. Yet when I start up release radar or discovery weekly they’re all songs I don’t like at all. A lot are in different languages too. This ap...
  • Ver
  • Spotify Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution FIX SPOTIFY FOR MACBOOK

PlanPremiumCountry ITALY Device Macbook Pro late 2015Operating SystemmacOs 11.0.1 Big Sur i think spotify is going trough a phase of his life where scamming people is normal, i did every single guide for every problem in this world about spotify but ...

  • Casual Listener
  •   Plan Premium Country ITALY   Device  Macbook Pro late 2015 Operating System macOs 11.0.1 Big Sur   i think spotify is going trough a phase of his life where scamming p...
  • Eni
  • Moderator
  • 488 Views
  • 3 replies
  • 0 likes
  • 488 Views
  • 3 replies
  • 0 likes

Superuser Contribution High Spotify CPU Usage (Mac)

Hello,I am still facing troubles with 100% CPU Usage of the Mac Desktop app.The last issue from 07/2020 was marked by Spotify as "now fixed for everyone".I made a complete reinstall with the newest update (also cleared cache and all other spotify rel...

Bildschirmfoto 2021-01-17 um 15.30.33.jpg Bildschirmfoto 2021-01-17 um 15.32.32.jpg
  • Regular
  • Hello, I am still facing troubles with 100% CPU Usage of the Mac Desktop app. The last issue from 07/2020 was marked by Spotify as "now fixed for everyone". I made a complete reinstall with the ne...
  • CarlosE
  • Moderator
  • 778 Views
  • 5 replies
  • 1 likes
  • bug
    CPU
  • 778 Views
  • 5 replies
  • 1 likes

[Desktop] Please either fix desktop bugs on Mac or allow a way to go back to previous version

I am on Mac desktop version 1.1.48.625.g1c87c7f7-a with Mac OS version 10.13.6. Several weeks ago, I noticed the desktop app interface had changed significantly, and I reported several bugs in a different thread (e.g., can't drag songs up in a playli...

  • Casual Listener
  • I am on Mac desktop version 1.1.48.625.g1c87c7f7-a with Mac OS version 10.13.6.  Several weeks ago, I noticed the desktop app interface had changed significantly, and I reported severa...
  • GraceZag1
  • Visitor
  • 303 Views
  • 1 replies
  • 3 likes
  • Desktop
  • 303 Views
  • 1 replies
  • 3 likes

Arrange list of Playlists in alphabetical order

I can't believe that there isn't a way to arrange the list of my playlists in alphabetical order in the app for Mac. According to what I have been able to find here it has to be done manually? Really Spotify? Even for Premium membership? If anybody h...

  • Regular
  • I can't  believe that there  isn't a way to arrange the list of my playlists in alphabetical order in the app for Mac. According to what I have been able to find here it has to be done manu...
  • Lacovi3
  • Regular
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast playlists blocked behind ad content. Can't play anything

PlanFree/PremiumCountry USADeviceOSXOperating SystemCatalina 10.15.7 My Question or IssueCan't view or navigate podcast episodes. Specifically, when attempting to look at Joe Rogan Podcast episodes, I am unable to select one because they are hidden b...

  • Visitor
  • Plan Free/Premium Country USA Device OSX Operating System Catalina 10.15.7   My Question or Issue Can't view or navigate podcast episodes.  Specifically, when attempting to look at...
  • Ivan
  • Spotify Legend
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution Chrome browser

Currently using macOS Catalina, let's I have opened a youtube tab among my other tabs in my chrome browser, and I am playing spotify, I can use next/previous button to control spotify, but when I press play button, it will not stop my spotify music, ...

  • Visitor
  • Currently using macOS Catalina, let's I have opened a youtube tab among my other tabs in my chrome browser, and I am playing  spotify, I can use next/previous button to control spotify, but when...
  • Ivan
  • Spotify Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Unable to access Spotify web site on MacOS

I am using macOS Big Sur 11.1 on a MacBook Pro Premium user based in UK Spotify app was not connecting to the internet despite there being a working internet connection As per recommendation, I uninstalled the Spotify app and deleted the appropriate ...

  • Casual Listener
  • I am using macOS Big Sur 11.1 on a MacBook Pro   Premium user based in UK   Spotify app was not connecting to the internet despite there being a working internet connection  ...
  • Muzzah
  • Casual Listener
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't play full songs from local files

PlanPremiumDeviceMacbook Air early 2014Operating SystemmacOS Catalina ver. 10.15.3 Hi, I'm looking for help because Spotify can't play all my local files. I have about 50 songs in local files and most of them work just fine. However, 2 of them have p...

  • Visitor
  • Plan Premium Device Macbook Air early 2014 Operating System macOS Catalina ver. 10.15.3   Hi, I'm looking for help because Spotify can't play all my local files. I have about 50 songs in ...
  • Novy
  • Moderator
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Sub files issue

My Question or IssueI have many playlists. I have created sub folders for genres etc.My iPhone shows them all - My Desktop Mac does not.When saving music I save the playlist and then drag them into the genre sub file. My phone does not let me do this...

  • Newbie
  • My Question or Issue I have many playlists. I have created sub folders for genres etc. My iPhone shows them all - My Desktop Mac does not. When saving music I save the playlist and then drag ...
  • Eni
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Corner album cover and full-screen minimization

I have two major complaints regarding the desktop version of Spotify. For reference, I have a Macbook and I keep Spotify open in full-screen and I four-finger swipe between my apps in full-screen:1) It used to be that you could see the album cover of...

  • Visitor
  • I have two major complaints regarding the desktop version of Spotify. For reference, I have a Macbook and I keep Spotify open in full-screen and I four-finger swipe between my apps in full-screen: 1...
  • Novy
  • Moderator
  • 988 Views
  • 3 replies
  • 3 likes
  • Desktop
    Playlists
  • 988 Views
  • 3 replies
  • 3 likes