CAN'T CHANGE PLAYLIST COVER

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CAN'T CHANGE PLAYLIST COVER

Newbie

Hi! 

I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available.

Please let me know how to do this! 

 

Nya

 

Country

UK

Device

Windows PC/ Chromebook

 

15 Replies
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Re: CAN'T CHANGE PLAYLIST COVER

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Also, make sure that it's your own-created playlist and not a playlist you're following.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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Note: I'm not a Spotify employee.
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Re: CAN'T CHANGE PLAYLIST COVER

Newbie

I also tried uploading a new cover for my playlists while using a chromebook but instead of the little pencil coming up where I can edit it, when I hover over the four album covers, only a play button comes up. Is there anyway this can be fixed or do I need to use a certain device/ laptop to change the covers.

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Re: CAN'T CHANGE PLAYLIST COVER

Moderator
Moderator

Hey there @Nyaaallen9 and @gigiherb

 

Thanks for reaching out to the Community about this. 
 

In case the steps @Loxer provided didn't help, can you try editing the playlist cover on the web player in a private/incognito window? This step makes sure you avoid issues with your browser's cache. If that doesn't do the trick try again in a different kind of browser.  

 

It's also a good idea to test if you observe the same under a different network. If it works with another connection, it's best to contact the service provider of the original network for more information. For example, some shared or public networks (e.g. schools/work/office) might restrict access to certain services, which would explain what happened here.
 

Hope this helps. Keep us posted. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson
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Re: CAN'T CHANGE PLAYLIST COVER

Visitor

Guy read carefully ..its about Chromebook...

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Re: CAN'T CHANGE PLAYLIST COVER

Casual Listener

This happened me too. did you get it sorted?

 

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Re: CAN'T CHANGE PLAYLIST COVER

Visitor

I tried all of the methods you guys suggested, I used to edit the covers all the time. Spotify just updated today and I can no longer edit the cover. The only edit you can do is rename the playlist. Please fix this!

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Re: CAN'T CHANGE PLAYLIST COVER

Visitor

Same thing is happening to me too (no edit option and can’t personalize any playlists with photos); this was after an update that randomly happened today. 😕 

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Re: CAN'T CHANGE PLAYLIST COVER

Visitor

I'm having the same problem! I made this account yesterday and can't change the playlist cover anywhere, the option just doesn't show up (tried it on Apple iOS, mobile and Windows Desktop-App). But once I log into the same app on the same device with an old account the playlist layout is completely different and I'm able to change the playlist cover. 

 

It makes no sense at all...

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Re: CAN'T CHANGE PLAYLIST COVER

Visitor
that happened to me to i logged into my old account and it looks the same as before and it would let me change the picture
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