Web spotify works. one of my andriod devices still logs into the spotify app.
however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, but that resolved its self spontaneously after 2 tries.
Premium, but this also affects a free account.
Device & Operating System
(Windows 10 HP Laptop (has worked in the past) & new amd windows 10 PC )
My Question or Issue
I installed the desktop app for spotify, logged in, and it instantly crashes when i press login. If i'm offline (off of wifi or wired internet) the app doesn't crash. ..but it doesn't have any content either.
Deleting the %App data% (roaming and local) and each individually
Reinstalling the app
Logging on while offline, then turning the network connection back on
Logging in with another account
Resetting the windows App store
Using a local windows account rather than a roaming account
Logging out of all devices from the web
Web spotify works, on all devices, also have an Andriod phone which it works normally on. The tablet doesn't have a sim, but still works on the same network. Have run a virus check.. .. Help (!) spotify crashes on every login for approx 1 week.
All suggestions welcome at this point. I would invite interest from spotify employees also.
Here is something worth trying - start Windows in Safe mode and perform a clean reinstallation of the app. You can find the exact steps in this Spotify Answer. Follow each step, to assure that all app related data is removed before reinstalling.
Let us know how it goes. We'll be on the lookout for your reply.
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