Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
Colombia
Device
PC
Operating System
Windows 7
My Question or Issue
I'm experiencing some issues when uploading or updating my profile picture.
When I upload my profile picture everything "works" fine, but when I change sections (so to speak), close the application, etc; the picture disappears.
I logged out several times, I did a clean reinstall, I restarted my PC several times and apparently nothing works. Just in case, the built-in version is 1.1.22.633.g1bab253a.
Thank you very much in advance (PS. Sorry if my English isn't good).
Solved! Go to Solution.
Hey there @Mengueche,
Welcome to the Spotify Community and thanks for posting here.
Just to confirm, have you tried updating your profile picture after logging in on a different device? If not, give it a try and see if this works.
Hope this helps. Keep us posted!
Hey there @Mengueche,
Welcome to the Spotify Community and thanks for posting here.
Just to confirm, have you tried updating your profile picture after logging in on a different device? If not, give it a try and see if this works.
Hope this helps. Keep us posted!
I don't know what happened, but after I posted the question, the problem was solved.
However, thank you very much for your reply and help.
Hey @Mengueche,
Thanks for keeping us in the loop.
We're happy to hear the issue is resolved now! Wishing you a good one as you'll be enjoying your favorite music 🙂
Take care!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…