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Issue Displaying Element Attributes

Solved!

Issue Displaying Element Attributes

Plan

Premium

Country

Christmas Island

Device

Desktop

Operating System

Windows 10 Pro N 22867.5309

 

My Question or Issue

Element text displaying incorrectly in desktop app. 

buried on Sundayburied on Sunday

Reply

Accepted Solutions
Marked as solution

Howdy! It looks like you've installed the Web Player through Chrome, so I'll provide instructions for that.

 

1. First, select the hamburger menu, and click Open in Chrome.

kaworu_bloodpaw_0-1675089226492.png

2. Make sure you're on the newest version of Chrome. Click on the hamburger menu and go to Help > About Chrome, or click on this link.

Chrome will auto-update if there is one available.

kaworu_bloodpaw_1-1675089259060.png

 

3. Clear your browser's cache and cookies. On the sidebar, on the same update page, click on Privacy and security, and Clear browsing data, or click this link.

Click on the advanced tab, and select Cookies, Cache, and Hosted app data with the time range set to all time.

kaworu_bloodpaw_2-1675089258878.png

 

4. Restart Chrome by clicking on the hamburger menu and clicking Exit.

kaworu_bloodpaw_3-1675089259096.png

 

Now, reopen your installed web app.

 

 

Since you're on Windows, you can also download the Spotify desktop app, here.

 

 

Let me know how that goes! 🙂

View solution in original post

2 Replies
Marked as solution

Howdy! It looks like you've installed the Web Player through Chrome, so I'll provide instructions for that.

 

1. First, select the hamburger menu, and click Open in Chrome.

kaworu_bloodpaw_0-1675089226492.png

2. Make sure you're on the newest version of Chrome. Click on the hamburger menu and go to Help > About Chrome, or click on this link.

Chrome will auto-update if there is one available.

kaworu_bloodpaw_1-1675089259060.png

 

3. Clear your browser's cache and cookies. On the sidebar, on the same update page, click on Privacy and security, and Clear browsing data, or click this link.

Click on the advanced tab, and select Cookies, Cache, and Hosted app data with the time range set to all time.

kaworu_bloodpaw_2-1675089258878.png

 

4. Restart Chrome by clicking on the hamburger menu and clicking Exit.

kaworu_bloodpaw_3-1675089259096.png

 

Now, reopen your installed web app.

 

 

Since you're on Windows, you can also download the Spotify desktop app, here.

 

 

Let me know how that goes! 🙂

You passed the test.

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