My Question or Issue
For many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application.
It takes ages to get started. Literally, while it is running, I can easily make myself breakfast and coffee or tea. I have never measured the time, but it seems to me that the start of the application may take up to 10 minutes.
In addition, the search option breaks very often. After entering a few artist names, Spotify simply stops searching. In such a situation, most often I am forced to turn off the application and turn it on again. But that's not all, because despite turning off the application, its processes are still hanging in the task manager. I have to turn them off and only make a fresh start.
I've tried turning Hardware Acceleration off and on, doing a fresh install, disconnecting an account, or deleting all the leftover files after uninstalling along with the cache. It didn't do anything.
Windows 10 Pro
- CPU: Intel 6500,
- RAM: 8GB,
- GPU: 1060 6GB
- MOBO: MSI Z170
- HDD: WDC WD10EZEX-60WN4A0
Solved! Go to Solution.
Thanks for getting in touch about this.
You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a regular one. Make sure to download the app again from the Microsoft Store.
If this doesn't do the trick, something else you could try is to clear your hosts file by following the steps in this guide.
Let us know how it goes 🙂