My play queue is suddenly empty

[Miele82]

Hi,

I have a problem with Spotify on my laptop (Windows 8.1). It sometimes deletes the songs I added manually in my play queue when it has been paused for a while? This is very annoying. Does anyone experience the problem and/or how can I solve this? Please let me know.

King regards,

Miele

[Peter__]

Are you also using Spotify on another device (like a mobile phone)?

[sammycharlie200]

the same thing keeps happening to me! after ad's play, my queue empties, especially if i leave it alone for a while....

[Ver]

Hey @sammycharlie200,

Thanks for reaching out to us 🙂

It's a good idea to restart the device and then log out and log back in again.

In case nothing changes, you can also give these steps a go and run a clean reinstall. This one is more thorough than the usual one.

Let us know how it goes. If you have questions, you know where to find us.