Playlists appear empty on desktop app


Re: playlists empty after reinstall spotify

Casual Listener

Exact same problem, how is there no response for this? They seem perfectly fine on my phone, but they appeared with only 20 something songs on my laptop, I reinstalled it and now EVERY playlist is empty! Tried everything I could think of, including the many ways of "turning it off and on again"

Re: playlists empty after reinstall spotify

Casual Listener


It even got my friend's activity tab working, that's been dead for months!

I recommend checking your hosts file for any Spotify-related entries.
The file is capable of redirecting traffic for addresses it contains, so it can break Spotify app when it contains Spotify addresses.


It's easy to check and edit, you'll need admin rights:

1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to


3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

Check for any entries with spotify or fastly in the address. Examples may look like: 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.

I lost all my music.


My song I have been build for a year is all gone now. FML

Re: I lost all my music.

Roadie Not only that. if you try to add a song. you know was on your playlist it wil cailm as a diupcite, sence then i remove spotify form the host file it hasnt work at all.

Spotify won't play anything. Even after fresh install.

Not applicable


Today I launched up my spotify and tried to play some music but nothing loaded. I saw all the things about fresh installs and stuff like that and I tried that but it's still not working. I've tried the Windows 10 app store version too. Still nothing. Any help?? 

Spotify doesn't show any songs whatsoever







Alienware Laptop

Operating System

Windows 10


My Question or Issue

 I have reinstalled Spotify multiple times before today because my friends activity did not appear, but today when i reinstalled Spotify, it did not show any songs in any playlists and when I went to a song and tried to play it the hide and favorite buttons glitched whilst not playing. So I reinstalled Spotify again and it still didn't work. Then, I checked my phone and everything still was fine on my phone. So I decided to go to the help page and find my issue, but it wasn't there. I spent a nice 20 minutes trying to figure out a way to report this issue and this Spotify community issues page is the closest I could find. I am disappointed in Spotify's lack of assisstance in directing us users to where we should report our new issues. 

I really love Spotify and is literally the only way I listen to music, so I would really like for this my issue to be resolved as quick as possible. 

P.S. I know people will say to just use my phone, but listening with a PC is different.

P.P.S. **bleep** someone help im actually so desperate I need my spotify fixed im really cryin out here 

Re: Spotify can't play song via desktops (multiple). Not one song.

Casual Listener

Hi @OneByBoo


Tried it all, but it had no effect.


- Re-installed Spotify

- Updated Windows

- Updated audio drivers

All playlists are empty and i can't play any track

Casual Listener







Operating System

Windows 10


My Question or Issue

Hey everyone, i had a problem on spotify, first some researches did not work and some track didn't want to play. So i decided to remove completely spotify and then reinstall it. it didn't work. so i decided to remove it again and i deleted everything spotify related in the windows register (regedit). Since i did that, when i reinstalled spotify, all playlists (official playlists and mine) are now empty and i can't play any music. i tried to reboot my laptop, reinstall spotify.... but nothing works, here is a screenshot of what i seeSans titre.png

Possible solution for not being able to play songs/Empty playlists, etc

Casual Listener


I've been having a lot of trouble listening to spotify on desktop. I would have to reinstall spotify everytime i started the PC. Couldn't listen to songs i've never heard unless i did a fresh reinstall. After a while every playlist was empty. It was all a mess but someone here found a solution i would like to share.


Go to your host file and delete all entries you find for spotify:

1. Close spotify

2. Navigate to C:\Windows\System32\drivers\etc

3. Open hosts file with notepad, or any other text editor

4. Delete any entry you find for spotify, for example:

After this, save the hosts file, if you can't save it. Do "Save as" with another name, like "hosts_new", delete the old hosts file and rename the new file to just "hosts", and after that everything should go back to normal.
Hopefully that'll fix all of this headache on the desktop app for you!

Cant play this song on my pc but it works on everything else



Alright i wanna play this song called Rise from madkid its from that new anime rising of the shield hero if you were curious. Anyways i can get the song to play on my phone and i even got the song to play on my xbox but my pc refuses to play it and it doesnt even show up in my favorite songs list on pc but it shows up on my phone and xbox. Not sure how much more info i need to provide but i have windows 10 and no i do not have spotify premium. i put a picture of what it does every time i hit play on it

does not play.JPG