Re-download playlists... Again and again...

[user-removed]

Why you don't fix the problem of re-downloading playlists? The problem occurs all the time in both the application on Windows and on Android. Everything seems to be fine after a clean install, but after each upgrade an application, the problem returns. Do I have every 1-2 weeks to make a clean install and re-download 20-30 GB on my computer and phone?!? This is nonsense! I have a monthly data limit and I can't afford something like that. In version 0.9.0.129 to my surprise there was no problem, but after upgrading to version 0.9.0.133 and then to 0.9.1.43 problem appeared again. More and more I hate this application and your ignorance!

[Katerina · Accepted solution]

Hey there folks,

Thanks for posting about this here in the Community!

If you're having troubles with the app re-downloading offline content, we'd first recommend performing a thorough reinstallation of the app on the affected devices with the steps in this Spotify Answer since this helps with commonly seen issues like this.

@1s1s1s1s, we're currently looking into this. If a thorough reinstallation doesn't do the trick for you, we'd suggest adding your +VOTE and relevant info in this Ongoing Issue so you can stay up to speed with any updates we have to pass on.

On another note, as this thread was related to an older issue report, we hope you don't mind us closing it.

If you're still having troubles, the best way to report an issue with the app is by following the steps in this Spotify Answer. We'll be happy to lend a hand 🙂

Hope this info is helpful but don't hesitate to give us a shout if there's anything else!

Have a lovely day 🙂