Re-download playlists... Again and again...

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Re-download playlists... Again and again...

user-removed
Not applicable

Why you don't fix the problem of re-downloading playlists? The problem occurs all the time in both the application on Windows and on Android. Everything seems to be fine after a clean install, but after each upgrade an application, the problem returns. Do I have every 1-2 weeks to make a clean install and re-download 20-30 GB on my computer and phone?!? This is nonsense! I have a monthly data limit and I can't afford something like that. In version 0.9.0.129 to my surprise there was no problem, but after upgrading to version 0.9.0.133 and then to 0.9.1.43 problem appeared again. More and more I hate this application and your ignorance!

18 Replies

Re: Re-download playlists... Again and again...

Peter__
Community Legend

Hey :) 

 

There is an open bug with the android application here for playlists redownloading, it does appear to be a common issue which is a bit of a nightmare! 

 

As for the desktop application, that is a lot more rare. Do you have a custom (non-default) cache location set in the preferences menu at all? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Re-download playlists... Again and again...

user-removed
Not applicable

Thanks for the reply. Yes, I have set non-default cache location. At this moment I can't change it, because I would have to repartition the hard drive.

Re: Re-download playlists... Again and again...

Peter__
Community Legend

I think your recent issue was caused by the cache reset bug in 0.9.0.129, which was patched in v0.9.0.133 although it did cause a reset if you had a non-default cache location set. It should not happen now that you have been pushed to the most recent version. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Re-download playlists... Again and again...

user-removed
Not applicable

When I did a clean install of version 0.9.0.133, the problem did not occur (for a while). After the automatic update to the latest version, the problem occurs all the time.

Re: Re-download playlists... Again and again...

user-removed
Not applicable

Spotify team does not care that this problem may occur. Until the problem does not affect them personally, they think that their product works great and everyone is happy. I do not pay more!

Re: Re-download playlists... Again and again...

Peter__
Community Legend

@grapiotr wrote:

Spotify team does not care that this problem may occur. Until the problem does not affect them personally, they think that their product works great and everyone is happy. I do not pay more!


Strange, I am not having these issues on the latest version. 

Is it redownloading all of your offline playlists when you start Spotify? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Re-download playlists... Again and again...

user-removed
Not applicable

No, just one or two playlists/albums. Sometimes a few songs, not all playlists. And not always when I turn on the application, but every few startups.

Re: Re-download playlists... Again and again...

Peter__
Community Legend

@grapiotr wrote:

No, just one or two playlists/albums. Sometimes a few songs, not all playlists. And not always when I turn on the application, but every few startups.


Interesting, just tested this on one of my less powerfull computers. It does appear that my client says it is syncing tracks when it first starts up, but only when the hard drive is busy. I think the client is still scanning the offline cache when this is happening so maybe it is not actually downloading anything? 

 

Another thing to note is that if its just a few tracks every few starts, the Spotify catalogue is constantly changing, with tracks being removed, then relinked to others in the catalogue (and lots more) so track changes when you are online are not all that uncommon. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Re-download playlists... Again and again...

user-removed
Not applicable

For sure the problem is something else. After a clean install of version 0.9.1.43 everything was fine for a few weeks. Spotify now automatically updated to version 0.9.1.53. And the problem occurs almost every time I start Spotify. The problem begins to occur after updating the application. The solution is a clean install, but doing it every few weeks and redownload 20-30 GB of music is madness.

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