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Hey, thank you for posting on Spotify Comunity,
Make sure the following steps are done: Mark the folder you want to shuffle. Hit Play. At the bottom there is a shuffle button, left of the play and pause button. Its showing two crossing arrows. Let me now if that helps.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…