Spotify 0.9.8 update doesn't work

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Re: Spotify 0.9.8 update doesn't work

octodur
Roadie

Found the fix for the problem. If one has set Highperformance processor as the standard in Global Settings in the (for me) Nvidia control panel the problem with spotify not displaying text will occur.

 

See attached image.

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Re: Spotify 0.9.8 update doesn't work

Peter__
Community Legend
Interestingly, I too am using an nVidia/intel hybrid system and Spotify works fine on both nVidia and Intel modes for me (on v0.9.8.195).

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify 0.9.8 update doesn't work

octodur
Roadie

Thats weird, i remember i was tired of the Optimus a while back so i set it to use Nvidia globaly and when you noted the solution before it came to me that it might have been something to do with that.

 

I've tried to switch back and forth and for me this is 100% the issue, tried to add spotify in the apps as well using the nvidia and everytime i get the same error. Maybe we have different settings for the high-pref proc?

 

Spotify version: 0.9.8.195ge3aa7492

Nvidia drivers: 332.21 (released 1/7/2014)

007.jpg

Re: Spotify 0.9.8 update doesn't work

Peter__
Community Legend

Can confirm my settings are identical to yours. What sort of card are you using? (Help > System Information)

 

nvidia settings.png

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify 0.9.8 update doesn't work

octodur
Roadie

Might be that we are using different versions of the Nvidia driver then...

008.jpg

Re: Spotify 0.9.8 update doesn't work

Peter__
Community Legend
And your card is much more powerful than mine. ;)
Interestingly mine isn't showing any driver updates either. Not sure what is going on!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify 0.9.8 update doesn't work

octodur
Roadie

Haha its a powerfull laptop =) though i bought it over a year ago =)

Thats indeed weird, have you checked the nvidia homepage see if there aint any driver updates there?

 

I would backroll the gfx driver if i wasnt to lazy to do it right now =) But then again im not signed up as a beta tester either ;)

Re: Spotify 0.9.8 update doesn't work

Peter__
Community Legend

Hey guys! :) 

 

Thanks for all of the help and support so far in troubleshooting this issue, I have now raised it as a full bug here on the community - you can read the report and stay up to date on this topic

 

The bugs topic requests some additional information, if you haven't already included the requested details on this topic, it would be much appreciated if you could add them on the bugs topic. 

 

To keep all of the discussion in one place (on the bugs topic), I am going to lock this topic for now. 

 

Once again, thanks for your help and detailed reports so far! 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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