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Plan
Free
Country
Germany
Device
PC
Operating System
Windows
My Question or Issue
My Spotify Hasn't been working for one or two months and when i try to reinstall it, its still the same problem also web player doesn't work. All of the songs are gone, i can see a few of them but when i klick on the play/stop button i just get this picture of a CD,the favorite button, the two skip buttons and the play/stop button *as seen in the picture * i already tried to change things in the options, but this didn't change anything on my phone spotify works without any problems * i also tried to install it through the Microsoft store, also didnt work please help me to fix the issue, i would be very happy if someone could find a way to fix it
Solved! Go to Solution.
Hey there @Zoombiie!
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day ๐
Hey there @Zoombiie!
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day ๐
Thanks i did everything and its working agian, finally i can hear Gorillaz agian, have a nice day
This worked for me! Thanks a lot โค๏ธ
THANK YOU.
I suspect this is to do with spotify ad blocking tools used in the past (I now pay for premium anyway).
@Mantisentil I LOVE YOU!!!!!! I have searched for weeks for a solution. Out if interest why would that spotify text be in that file?
Thank you Thank you Thank you Thank you!
THANKS DUDE , FINALLY IT WORKS !!!!
So what if there isn't anything about spotify mentioned in that file we were directed to? I might have gotten to the file in the wrong way but mine seems very empty of site data.
Hi @Tcwhiterabbit!
Could you let us know a bit more about what's happening on your end? Do you get a specific error message when trying to play something on Spotify or are the tracks in your playlists gone? A screenshot / screen recording would be greatly appreciated as it would allow us to get a clear understanding of your issue. Feel free to also mention any other troubleshooting you've done so we avoid repeating the steps.
In any case, if you couldn't find any Spotify entries in the hosts file, you can try the following:
Note that you'll be logged out and your settings will be reset, so you'll have to adjust them again. If you had music downloaded for offline listening, you'll have to re-download it as well. Your library, however, will not be affected, so no worries there.
Let us know how it goes. We'll be on the lookout for your reply.
Cheers!
Thanks a lot, it worked !
when i try it it says itโs a sample file
Hey @aocnc,
Thanks for reaching out to the Community.
In order to not repeat ourselves could you let us know what troubleshooting steps you tried so we can suggest something else to try. You can check the thread to see what the other mods have mentioned.
Keep us in the loop.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ