Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

White bar when full screen - windows - bug

White bar when full screen - windows - bug

I use downloaded Spotify Premium, not the pre-installed Spotify with Windows 10. I have Spotify on a portrait mode 1080p monitor and sometimes when it is full-screen a white bar appears on my main 1440p landscape monitor. If I unmaximize the window and re-maximize it, the bar will disappear. This has been an issue for a while. I have gone through 1 OS and multiple driver updates (RTX 2070).

Screenshot 2024-01-19 125049.png
Reply
1 Reply

Hi there @MicrosoftPP,

 

Thanks for reaching out. We've gone ahead and moved your post to a more appropriate board.

 

Can you confirm if this bar only occurs when using the app on the vertical monitor? Does it happen if only one of the monitors is in use? If it only happens when all monitors are used simultaneously, then it most likely has to do with the specific setup and resolutions in use. You can try changing the scaling options and see if that helps.

 

Let us know how it goes.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts