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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83479 Views

40 replies

68 likes

  • 83479 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791422 Views

503 replies

64 likes

  • 791422 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22906 Views

24 replies

7 likes

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  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3026 Views

0 replies

4 likes

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Some song won't play and are missing info (WIndows 10 app)

I'm using the Windows 10 app and for some reason some tracks won't play. For example, in the "Hot Country by Spotify" playlist:When the tracks highlighted are queued, Spotify just stops and the cover photo goes black. When I skip, the playlist starts...

Regular

I'm using the Windows 10 app and for some reason some tracks won't play. For example, in the "Hot Country by Spotify" playlist: When the tracks highlighted are queued, Spotify just stops and the...

Kungfauxn00b

Regular

903 Views

4 replies

0 likes

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Problem with ads

Three weeks ago I downloaded the app of Spotify for desktop on Windows 10. All is good, up to when the ads come in: the music stops and the ads doesn't start until I touch on the Play button. Since this happens every 30 minutes or less, it's quite te...

Casual Listener

Three weeks ago I downloaded the app of Spotify for desktop on Windows 10. All is good, up to when the ads come in: the music stops and the ads doesn't start until I touch on the Play button. Since t...

crazydecibel

Casual Listener

827 Views

2 replies

0 likes

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  • 2 replies
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Local music with emoji in the title break Spotify

PlanPremiumCountryUnited StatesDeviceComputers (tested on multiple computers)Operating SystemWindows 10 My Question or IssueI have an album I purchased that I would like to listen to inside of Spotify and add to playlists (as I've done with lots of m...

Casual Listener

Plan Premium Country United States Device Computers (tested on multiple computers) Operating System Windows 10   My Question or Issue I have an album I purchased that I would like to l...

Loxer

Community Legend

4523 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Unable to remove songs from 'favorite songs'

PlanPremiumCountryThe NetherlandsDeviceDesktopOperating SystemWindows 10 My Question or Issue Hi, I'm unable to delete songs from my favorites. I clicked on the checkmark, but they're still in the list. I've tried to re-add them to my favorites and t...

Casual Listener

Plan Premium Country The Netherlands Device Desktop Operating System Windows 10   My Question or Issue  Hi, I'm unable to delete songs from my favorites. I clicked on the checkmar...

Sebasty

Community Legend

11561 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! The album cover is gone

So, I don't know what happened but the album cover it's gone when the song is playing, how do I fix it? thank you!

Newbie

So, I don't know what happened but the album cover it's gone when the song is playing, how do I fix it? thank you!      

Loxer

Community Legend

3254 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify doesn't save "Shuffle" anymore

For a long while if i ever pressed Shuffle Spotify would always save it and always keep the playlist shuffeled whenever i start spotify again. Now it doesn't. It's annoying as all **bleep** to have to press that button eveyr time i start the PC or my...

Regular

For a long while if i ever pressed Shuffle Spotify would always save it and always keep the playlist shuffeled whenever i start spotify again. Now it doesn't. It's annoying as all **bleep** to have t...

TriggerSpasm

Casual Listener

2525 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Collaborative Playlists: Questions & Answers/Solution

PlanFree & PremiumCountry U.S.A.DeviceAnyOperating System(iOS 10, Android Oreo, Windows 10, et cetera) My Question or Issue Can a private collaborative playlists be "vandalized" (edited without permission); can people who follow it, after clicking an...

Roadie

Plan Free & Premium Country  U.S.A. Device Any Operating System (iOS 10, Android Oreo, Windows 10, et cetera)   My Question or Issue  Can a private collaborative pla...

Loxer

Community Legend

1902 Views

5 replies

3 likes

Collaboration
Invitation
Social
  • 1902 Views
  • 5 replies
  • 3 likes

Mixtape and Radio are unable to play

PlanPremiumCountry Germany Operating SystemWindows 10 My Question or Issue Hello, since a few days i'm unable to play my mixtabes or any kind of Radio station, I have reinstalled spotify on my Computer wich fixed it for a couple of hours but then it ...

Regular

Plan Premium Country  Germany   Operating System Windows 10   My Question or Issue  Hello, since a few days i'm unable to play my mixtabes or any kind of Radio station, I...

Tryade_

Regular

995 Views

5 replies

2 likes

  • 995 Views
  • 5 replies
  • 2 likes

Historie Bugged?

PlanPremiumCountry GermanyDevicePC Lenovo Windows 8.1Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue !Info this text might contain grammar/typing errors since its not my main language please ignore that. What happend?Usua...

Music Fan

Plan Premium Country  Germany Device PC Lenovo Windows 8.1 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  !Info this text might contain...

Sivo

Music Fan

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes

Lamb of God album corrupted?

Hi, trying to listen to Sacrament, by Lamb of God, and only the last track will play. All the others are listed, not greyed out, but just produce a message that the track is not available. This does not look like its working as intended. As usual wit...

Music Fan

Hi, trying to listen to Sacrament, by Lamb of God, and only the last track will play. All the others are listed, not greyed out, but just produce a message that the track is not available. This does ...

Loxer

Community Legend

1543 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Here's an Idea

Enough with the Drake marketing. I don't even listen to drake yet all the featured playlists on my browse homepage have drake on the cover. Enough with that

Newbie

Enough with the Drake marketing. I don't even listen to drake yet all the featured playlists on my browse homepage have drake on the cover. Enough with that

Chris

Spotify

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

I can't connect my account to facebook

Plan and versionPremium 1.0.84.344.gfc674f6fCountryPolandOperating SystemWindows 10 I've been using spotify premium for over a year now and I always had my facebook account linked to spotify. Lately I have discovered that on my profil page my followe...

Casual Listener

  Plan and version Premium 1.0.84.344.gfc674f6f Country Poland Operating System Windows 10  I've been using spotify premium for over a year now and I always had my facebook ac...

Unlucky

Casual Listener

1299 Views

6 replies

0 likes

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  • 6 replies
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Solved!! overlay problem in the new update

with the new update for windows the "desktop overlay with media keys" feature is showing disabled yet still showing up,i can disable it but if i reopen spotify the settings revert back but it still shows disabled.

Casual Listener

with the new update for windows the "desktop overlay with media keys" feature is showing disabled yet still showing up, i can disable it but if i reopen spotify the settings revert back but it still...

andereoliveira

Casual Listener

5435 Views

4 replies

5 likes

  • 5435 Views
  • 4 replies
  • 5 likes

Solved!! I can not play because the playlist is hidden

I tried searching for an album that I liked but could not play because all the songs were hidden and I can not click on them, you can see in the image below.All advice are appreciated !

Casual Listener

I tried searching for an album that I liked but could not play because all the songs were hidden and I can not click on them, you can see in the image below. All advice are appreciated ! &nbsp...

Hungtran

Casual Listener

997 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can't reinstall spotify

Hi guys, I have a problem since this morning, spotify doens't open with the windows application. When i try to start it, just nothing happends.So i wanted to reinstall the software but i can't even uninstall it. Nothing happend again. It is really an...

Casual Listener

   Hi guys,   I have a problem since this morning, spotify doens't open with the windows application. When i try to start it, just nothing happends. So i wanted to reinstall the ...

Loxer

Community Legend

3887 Views

7 replies

0 likes

  • 3887 Views
  • 7 replies
  • 0 likes

i connected to fb but my friends still see my username, not my real name? how do i fix that?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Deviceiphone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device iphone 8 Operating System (iOS ...

Sebasty

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Cant open spotify

When I try to open spotify, it needs to download which is odd because it is installed, and when its trying to install I get this message, "The installer is unable to install Spotify because the files to write are in use by another process. Please mak...

Casual Listener

  When I try to open spotify, it needs to download which is odd because it is installed, and when its trying to install I get this message, "The installer is unable to install Spotify beca...

ijoshyr

Casual Listener

2624 Views

5 replies

0 likes

  • 2624 Views
  • 5 replies
  • 0 likes

Cover & Artist artwork not working for last several versions.

Using Desktop version on Windows. Some months ago the artwork stoppeed working in the main browser window. No Artist or Album thumbnails show. Artist Image gallery no longer displays photos. However, in the smaller left bottom window showing current ...

Regular

Using Desktop version on Windows.   Some months ago the artwork stoppeed working in the main browser window. No Artist or Album thumbnails show. Artist Image gallery no longer displays ph...

Sebasty

Community Legend

1213 Views

5 replies

0 likes

  • 1213 Views
  • 5 replies
  • 0 likes

Syncing local files from one computer to the other

Hi! I got a PC at home (which has all my local files) and another one at work. All of the local files are grayed out at my work computer. So my question is how can I sync my local files from my home PC to my work PC? Thanks!

Composer

  Hi!   I got a PC at home (which has all my local files) and another one at work. All of the local files are grayed out at my work computer.   So my question is how can I sync my...

jsannn

Community Legend

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes