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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1755 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146534 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131548 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11028 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution I try logging in, but end up training some ML-model

Hi I tried logging in to the browser version of Spotify and when I typed my password, I ended up spending two minutes answering questions about the existense of cars in a wide array of pictures. That's a lot of time spent identifying cars, when all I...

Newbie

Hi   I tried logging in to the browser version of Spotify and when I typed my password, I ended up spending two minutes answering questions about the existense of cars in a wide array of&...

Alfredo

Roadie

475 Views

1 replies

0 likes

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Why High quality has a bad quality (senhaiser pcx550)

HI, i activate high quality, but sound still has a really bad quality. PlanPremiumCountryChile DeviceNotebook/bluetooth/senhaiser pcx550Operating SystemWindows 10

Newbie

HI, i activate high quality, but sound still has a really bad quality.   Plan Premium Country Chile  Device Notebook/bluetooth/senhaiser pcx550 Operating System Windows 10   ...

Sebasty

Community Legend

1082 Views

1 replies

0 likes

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Recent song is not changing

PlanFamily PremiumCountry USADeviceLaptopOperating SystemWindows My Question or Issue The last played song is appearing as the same song, even if I play another song. It is also a song I dont want to be associated with! I dont know what elso to do!

Newbie

  Plan Family Premium Country  USA Device Laptop Operating System Windows   My Question or Issue  The last played song is appearing as the same song, even if I play ano...

341 Views

0 replies

0 likes

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Categories - Windows

First of all, I don't think this community is clarifying. And also not intuïtive. And I guess too many Apple users are working on Spotify. Here is what I am missing in the genres section. (I would wanna choose between genres and moods). If I have cho...

Regular

First of all, I don't think this community is clarifying. And also not intuïtive. And I guess too many Apple users are working on Spotify.    Here is what I am missing in the genres sec...

544 Views

0 replies

0 likes

Windows
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Superuser Contribution Music downloaded on my PC

So i have some music downloaded on my PC (not through spotify) and when i like the 'source' or file location then try to play these songs it says 'This song is not available. If you have the file on your computer you can import it.' which i have done...

Casual Listener

  So i have some music downloaded on my PC (not through spotify) and when i like the 'source' or file location then try to play these songs it says 'This song is not available. If you have the ...

Alfredo

Roadie

621 Views

3 replies

0 likes

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Macros for spotify

PlanFreeCountry Windows 10 My Question or Issue Is there a way to configure a macro or a hotkey for controlling the volume only on spotify on a logitech g mouse? (g 502)

Newbie

  Plan Free Country   Windows 10   My Question or Issue  Is there a way to configure a macro or a hotkey for controlling the volume only on spotify on a logitech g mouse? ...

Jollof

Composer

22457 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

Rest in peace sweet prince

Last week the "Peak Spotify Client™", version 0.8.5 if you don't remember, stopped breathing. Many features had stopped working over the years, a slow death. Most crucially "search" broke some months ago where you couldn't find an artist if it didn't...

Gig Goer

...ommunity.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_windows/page/1/thread-id/12263

702 Views

0 replies

3 likes

eulogy
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  • 3 likes

Superuser Contribution Ads/Videos

PlanFreeCountry USA DeviceNextbook 11A tablet pcOperating SystemWindows 10 My Question or Issue This has been an issue for quite some time and I'm noticing it more and more as ads become videos instead of just audio. The ads and some music videos eve...

Newbie

Plan Free Country  USA   Device Nextbook 11A tablet pc Operating System Windows 10   My Question or Issue  This has been an issue for quite some time and I'm noticing i...

meahtenoha

Spotify

596 Views

2 replies

0 likes

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hereditary ad at 1 am

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 My Question or IssueIts 1 am, im trying to study for a test, i keep getting the hereditary ad, please stop trying to make me more sleep deprived than i already am spotify.

Newbie

Plan Free Country  Canada Device PC Operating System Windows 10   My Question or Issue Its 1 am, im trying to study for a test, i keep getting the hereditary ad, please stop ...

397 Views

0 replies

0 likes

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Discover Weekly not updating

PlanFreeCountry ItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 7 My Question or IssueHi, it's 1:07 AM and my Discover Weekly hasn't updatet yet. Sometimes it happened that instead at midnight, it updates at 1 AM, but this time, nothing. Can...

Roadie

Plan Free Country  Italy Device Samsung Galaxy A5 2016 Operating System Windows 7   My Question or Issue Hi, it's 1:07 AM and my Discover Weekly hasn't updatet yet. Sometimes it h...

351 Views

0 replies

0 likes

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Solved!! Can´t disable Media Overlay

PlanPremiumCountry Austria Operating SystemWindows 10 (Version 1803) Spotify Version1.0.81.325.g17f71170 My Question or Issue:I can´t disable the annoying Media Overlay anymore!Ever since I started using Spotify I have disabled the Overlay with the o...

Casual Listener

Plan Premium Country  Austria   Operating System Windows 10 (Version 1803)   Spotify Version 1.0.81.325.g17f71170   My Question or Issue: I can´t disable the annoying&...

MultiRob70

Casual Listener

22759 Views

22 replies

74 likes

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Stuck on ads

PlanFreeCountry Indonesia Operating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 10My Question or Issue Whenever the apps start playing ads , the ads stuck on 00:00 and need manually pause-play to play the ads , any idea how to fix this? Alr...

Newbie

Plan Free Country  Indonesia   Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Windows 10 My Question or Issue  Whenever the apps start playing ads , the a...

509 Views

0 replies

0 likes

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Solved!! Unable to relink or remove local files

PlanPremiumCountryUSA Operating SystemWindows 10 My Question or Issue Recently moved my songs from my main hard drive to secondary hard drive on my PC. I wanted to re-link the files to their proper locations, but when I was unable to do that, I tried...

Casual Listener

Plan Premium Country USA    Operating System Windows 10   My Question or Issue  Recently moved my songs from my main hard drive to secondary hard drive on my PC. I wanted...

Loxer

Community Legend

1557 Views

3 replies

1 likes

  • 1557 Views
  • 3 replies
  • 1 likes

Scaricare canzoni su desktop

Buongiorno,non riesco a scaricare canzoni su Desktopo o mp3. Grazie ciao

Newbie

Buongiorno, non riesco a scaricare canzoni su Desktopo o mp3.   Grazie ciao    

439 Views

0 replies

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Creepy song image - PC music played via Spotify

I wanted to play music on my PC through Spotify so I went to the "Local files" setting and turned it on, and it all worked I could now play anything on my PC through Spotify... The only thing was though, whenever I played any music of my PC on Spotif...

Newbie

I wanted to play music on my PC through Spotify so I went to the "Local files" setting and turned it on, and it all worked I could now play anything on my PC through Spotify... The only thing was tho...

Loxer

Community Legend

952 Views

1 replies

1 likes

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  • 1 replies
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[Bug] Artists available but unplayable on any device.

PlanPremiumDeviceDesktop, Laptop, Sony Xperia z5 (E6653)Operating SystemWindows 10, Android 7.1.1 My Question or Issue [Songs that were playable a moment ago are locked up the next moment]All of a sudden certain artists have beomce unplayable on all ...

Casual Listener

Plan Premium Device Desktop, Laptop, Sony Xperia z5 (E6653) Operating System Windows 10, Android 7.1.1   My Question or Issue  [Songs that were playable a moment ago are locked up t...

Luukski

Newbie

639 Views

1 replies

0 likes

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Solved!! Error message: Diskette missing (!)

PlanPremiumCountryNorwayDeviceWindows PCOperating SystemWindows 7 My Question or IssueAfter the last received upgrade to Spotify, I get a persistent error message saying "There is no diskette in the drive. Enter a diskette in the drive \Device\Harddi...

Casual Listener

Plan Premium Country Norway Device Windows PC Operating System Windows 7   My Question or Issue After the last received upgrade to Spotify, I get a persistent error message saying "The...

johnbreak

Casual Listener

697 Views

2 replies

0 likes

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Local Files and Spotify tracks not syncing

Spotify isn't linking my local files with their library correctly (or at all, for that matter). Below you can see a playlist made through spotify directly. Searching for music, adding it to the playlist:And here you can see the same music from my loc...

Newbie

Spotify isn't linking my local files with their library correctly (or at all, for that matter). Below you can see a playlist made through spotify directly. Searching for music, adding it to the playl...

andreas_r

Casual Listener

1198 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

how can I add my song ?

Hello, I have some songs on my computer and that songs there aren't on spotify.I added these songs to my playlist in computer. But when I login on my phone and I look at that playlist. I can't see that songs. What can ı do now ? Thank you for help.(T...

Newbie

Hello, I have some songs on my computer and that songs there aren't on spotify.I added these songs to my playlist in computer. But when I login on my phone and I look at that playlist. I can't see th...

gameflame1

Newbie

940 Views

2 replies

0 likes

  • 940 Views
  • 2 replies
  • 0 likes