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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2027 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150146 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137913 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11267 Views

1 replies

6 likes

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The songs are stopping suddenly

PlanPremiumCountry BrazilOperating SystemWindows 10 My Question or IssueEvery time I listening to some song and I open a game, like, League of Legends, or something like that, the Spotify just say that it can't possible reproduce the song and stop fo...

Casual Listener

Plan Premium Country  Brazil Operating System Windows 10   My Question or Issue Every time I listening to some song and I open a game, like, League of Legends, or something like tha...

Luke

Spotify Star

2890 Views

3 replies

0 likes

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Superuser Contribution Can't play current song - from Local Files

PlanFree CountryUnited States DeviceWindows 10 laptop My Question or IssueSpotify app stops playing songs from my Local Files and announces it "Can't play current song". This often coincides with the laptop disconnecting from my Bluetooth speaker.

Casual Listener

Plan Free   Country United States   Device Windows 10 laptop   My Question or Issue Spotify app stops playing songs from my Local Files and announces it "Can't play current s...

Alfredo

Roadie

1367 Views

3 replies

0 likes

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Spotify will stop playing a playlist after it gets to the end of a 10+ minute long song

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I've noticed this over the past month or so. If I'm listening to a playlist with a song that is 10+ minutes long, when the end of the song is reached Spotify will not conti...

Roadie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue  I've noticed this over the past month or so. If I'm listening to a playlist with a s...

ondrowan

Newbie

1512 Views

9 replies

2 likes

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Solved!! Low quality with premium on android

Hello, I have Samsung note 5 and I recently upgraded to premium but the quality is bad. I manage to hear great quality on my pc but on the phone, it is just bad. I have all the settings to the highest quality, checked the equalizer, tried with a few ...

Casual Listener

Hello,  I have Samsung note 5 and I recently upgraded to premium but the quality is bad. I manage to hear great quality on my pc but on the phone, it is just bad. I have all the settings to the...

yk3

Casual Listener

3624 Views

2 replies

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Artwork and artist/track name freezing after an ad plays

PlanFreeCountry USADeviceWindow desktopOperating SystemWindows 7 My Question or Issue Playback freezes after ad. I cannot skip to the next song or start another playlist. I have restarted machine and reinstalled the app with no improvement.

Newbie

Plan Free Country  USA Device Window desktop Operating System Windows 7   My Question or Issue  Playback freezes after ad. I cannot skip to the next song or start another pla...

tomatounit

Regular

355 Views

1 replies

0 likes

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Normalize volume setting is present twice in the settings

PlanPremiumCountryNetherlands Operating SystemWindows 10 Build 1803My Question or IssueBug: The "normalize volume" setting is present twice in the settings. (see attachments)

Gig Goer

Plan Premium Country Netherlands   Operating System Windows 10 Build 1803 My Question or Issue Bug: The "normalize volume" setting is present twice in the settings. (see attachments)

378 Views

0 replies

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UX Suggestion - Jump to Song

Use case: I am a user who had a song play that they no longer like in one of their playlists and wants to delete that song before the next song plays.PlanPremiumCountryU.S. DeviceSamsung Galaxy S7Operating SystemI do UX for a living so I have access ...

Regular

Use case: I am a user who had a song play that they no longer like in one of their playlists and wants to delete that song before the next song plays. Plan Premium Country U.S.  Device...

katieekline

Regular

600 Views

4 replies

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Spotify skipping tracks while I browse the web

Operating SystemWindows 10 My Question or IssueIs there a way to stop Spotify from skipping to the next or previous track when I press my mouse's forward/back buttons to navigate websites in a browser? To avoid this I have to left-click the forward/b...

Newbie

Operating System Windows 10   My Question or Issue Is there a way to stop Spotify from skipping to the next or previous track when I press my mouse's forward/back buttons to navigate website...

395 Views

0 replies

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Solved!! Spotify does not show up in Windows Volume Mixer!

After formatting my PC (Windows 10 64bit) Spotify no longer shows up in the volume mixer (see picture). I use PCPanel to control sound via volume mixer, so I need Spotify there for it to work. Has anyone had a similar issue, or maybe know about a fix...

Casual Listener

  After formatting my PC (Windows 10 64bit) Spotify no longer shows up in the volume mixer (see picture).   I use PCPanel to control sound via volume mixer, so I need Spotify there for i...

Jørnar

Casual Listener

46265 Views

4 replies

0 likes

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Superuser Contribution I try logging in, but end up training some ML-model

Hi I tried logging in to the browser version of Spotify and when I typed my password, I ended up spending two minutes answering questions about the existense of cars in a wide array of pictures. That's a lot of time spent identifying cars, when all I...

Newbie

Hi   I tried logging in to the browser version of Spotify and when I typed my password, I ended up spending two minutes answering questions about the existense of cars in a wide array of&...

Alfredo

Roadie

478 Views

1 replies

0 likes

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Why High quality has a bad quality (senhaiser pcx550)

HI, i activate high quality, but sound still has a really bad quality. PlanPremiumCountryChile DeviceNotebook/bluetooth/senhaiser pcx550Operating SystemWindows 10

Newbie

HI, i activate high quality, but sound still has a really bad quality.   Plan Premium Country Chile  Device Notebook/bluetooth/senhaiser pcx550 Operating System Windows 10   ...

Sebasty

Community Legend

1104 Views

1 replies

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Recent song is not changing

PlanFamily PremiumCountry USADeviceLaptopOperating SystemWindows My Question or Issue The last played song is appearing as the same song, even if I play another song. It is also a song I dont want to be associated with! I dont know what elso to do!

Newbie

  Plan Family Premium Country  USA Device Laptop Operating System Windows   My Question or Issue  The last played song is appearing as the same song, even if I play ano...

350 Views

0 replies

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Categories - Windows

First of all, I don't think this community is clarifying. And also not intuïtive. And I guess too many Apple users are working on Spotify. Here is what I am missing in the genres section. (I would wanna choose between genres and moods). If I have cho...

Regular

First of all, I don't think this community is clarifying. And also not intuïtive. And I guess too many Apple users are working on Spotify.    Here is what I am missing in the genres sec...

546 Views

0 replies

0 likes

Windows
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Superuser Contribution Music downloaded on my PC

So i have some music downloaded on my PC (not through spotify) and when i like the 'source' or file location then try to play these songs it says 'This song is not available. If you have the file on your computer you can import it.' which i have done...

Casual Listener

  So i have some music downloaded on my PC (not through spotify) and when i like the 'source' or file location then try to play these songs it says 'This song is not available. If you have the ...

Alfredo

Roadie

628 Views

3 replies

0 likes

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Macros for spotify

PlanFreeCountry Windows 10 My Question or Issue Is there a way to configure a macro or a hotkey for controlling the volume only on spotify on a logitech g mouse? (g 502)

Newbie

  Plan Free Country   Windows 10   My Question or Issue  Is there a way to configure a macro or a hotkey for controlling the volume only on spotify on a logitech g mouse? ...

Jollof

Composer

22528 Views

1 replies

5 likes

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Rest in peace sweet prince

Last week the "Peak Spotify Client™", version 0.8.5 if you don't remember, stopped breathing. Many features had stopped working over the years, a slow death. Most crucially "search" broke some months ago where you couldn't find an artist if it didn't...

Gig Goer

...ommunity.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_windows/page/1/thread-id/12263

706 Views

0 replies

3 likes

eulogy
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Superuser Contribution Ads/Videos

PlanFreeCountry USA DeviceNextbook 11A tablet pcOperating SystemWindows 10 My Question or Issue This has been an issue for quite some time and I'm noticing it more and more as ads become videos instead of just audio. The ads and some music videos eve...

Newbie

Plan Free Country  USA   Device Nextbook 11A tablet pc Operating System Windows 10   My Question or Issue  This has been an issue for quite some time and I'm noticing i...

meahtenoha

Spotify

626 Views

2 replies

0 likes

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hereditary ad at 1 am

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 My Question or IssueIts 1 am, im trying to study for a test, i keep getting the hereditary ad, please stop trying to make me more sleep deprived than i already am spotify.

Newbie

Plan Free Country  Canada Device PC Operating System Windows 10   My Question or Issue Its 1 am, im trying to study for a test, i keep getting the hereditary ad, please stop ...

401 Views

0 replies

0 likes

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Discover Weekly not updating

PlanFreeCountry ItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 7 My Question or IssueHi, it's 1:07 AM and my Discover Weekly hasn't updatet yet. Sometimes it happened that instead at midnight, it updates at 1 AM, but this time, nothing. Can...

Roadie

Plan Free Country  Italy Device Samsung Galaxy A5 2016 Operating System Windows 7   My Question or Issue Hi, it's 1:07 AM and my Discover Weekly hasn't updatet yet. Sometimes it h...

356 Views

0 replies

0 likes

  • 356 Views
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