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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80213 Views

40 replies

68 likes

  • 80213 Views
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769563 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16484 Views

17 replies

5 likes

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  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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Solved!! How to Shuffle All Saved Songs

Plan UnlimitedCountry USADevice PCOperating System Windows 10 My Question or IssueWhen I don't know what I want to listen to I used to be able to select from the "Your Library" menu "Songs." This would list all the songs I had saved in which I could ...

Roadie

Plan Unlimited Country USA Device PC Operating System Windows 10   My Question or Issue When I don't know what I want to listen to I used to be able to select from the "Your...

Loxer

Community Legend

19783 Views

3 replies

2 likes

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  • 2 likes

how to stop and skip songs in game

PlanFreeCountryIsraelDeviceDesktopOperating SystemWindows 10 My Question or IssueHow can i stop and skip songs in game? i can't use the playback when i'm not in the spotify hardware.

Newbie

Plan Free Country Israel Device Desktop Operating System Windows 10  My Question or Issue How can i stop and skip songs in game? i can't use the playback when i'm not in the spotify har...

Eli236

Newbie

59471 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Songs folder disappeared

PlanFreeCountry IndonesiaOperating System(Windows 10) My Question or IssuePlease help me, my songs folder disappeared

Casual Listener

Plan Free Country  Indonesia Operating System (Windows 10)   My Question or Issue Please help me, my songs folder disappeared    

KellyMutzelburg

Regular

2183 Views

3 replies

0 likes

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Superuser Contribution Shuffle still doesn't work

PlanPremiumCountry UKDeviceAllOperating SystemAll My Question or Issue Shuffle still doesn't work, it only selects a section of my playlist and i have to scroll to different parts of my playlist to get it to play songs from there. This is happeneing ...

Newbie

Plan Premium Country  UK Device All Operating System All   My Question or Issue  Shuffle still doesn't work, it only selects a section of my playlist and i have to scroll to ...

KellyMutzelburg

Regular

549 Views

2 replies

0 likes

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Music keeps stopping after 20 sec

First of all, I'm sorry, english is not my first language. I will try my best to explain what is the problem. My spotify won't play music. It starts to tilt after ~20 secs. Music stops, plays, stops, plays... Internet connection is just fine, that sh...

Newbie

First of all, I'm sorry, english is not my first language. I will try my best to explain what is the problem.   My spotify won't play music. It starts to tilt after ~20 secs. Music stops, play...

Loxer

Community Legend

1388 Views

1 replies

0 likes

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  • 1 replies
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SONGS has vanished and become FAVORITE SONGS??

Someone on my family Premium account suddenly has a different interface on his desktop app: Instead of SONGS on the left hand side, it says FAVORITE SONGS (he didn't change anything to make this happen), and all his check marks on his songs have beco...

Music Fan

Someone on my family Premium account suddenly has a different interface on his desktop app: Instead of SONGS on the left hand side, it says FAVORITE SONGS (he didn't change anything to make this happ...

KellyMutzelburg

Regular

1389 Views

5 replies

3 likes

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  • 5 replies
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NEED HELP!!! can't download my playlists!?

Plan - PremiumCountry - Canada Device - Toshiba LaptopOperating System - Windows 7 My Question or IssueSo, I am a premium member with a laptop... I am trying to download the music I have selected from Spotify onto my hard drive so that I can put them...

Newbie

Plan - Premium Country - Canada   Device - Toshiba Laptop Operating System - Windows 7   My Question or Issue So, I am a premium member with a laptop... I am tryi...

DennyEMufc

Roadie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Settings not saving

PlanPremium Operating SystemWindows 10 My Question or IssueI am trying to enable the "Show my current Top Artists" but every time I turn it on it does not save. I have tried uninstalling and closing and re-opening and it dont work. Does anyone have a...

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue I am trying to enable the "Show my current Top Artists"  but every time I turn it on it does not save. I have t...

abbiehine

Casual Listener

1027 Views

2 replies

0 likes

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Superuser Contribution 6 Daily Mixes exist, only 1 is shown in Desktop

Hi,I've started using Spotify about 3 weeks ago,and on Desktop I see only Daily Mix 1 (which is not updated at all, even though I listen to music).BUT, in Android app I see that Spotify created more Daily Mixes for me.So why can't I play them on Desk...

Regular

Hi, I've started using Spotify about 3 weeks ago, and on Desktop I see only Daily Mix 1 (which is not updated at all, even though I listen to music). BUT, in Android app I see that Spotify created...

Aimee_T

Roadie

425 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution 0 Friends on Spotify

PlanFreeCountry AustraliaDeviceSpotify Desktop AppOperating SystemWindows 7 Home Premium My Question or Issue I'm having troubles finding my friends on Facebook, had 8 friends show up until about 2 months ago lost them all at once and can't get them ...

Casual Listener

Plan Free Country  Australia Device Spotify Desktop App Operating System Windows 7 Home Premium   My Question or Issue  I'm having troubles finding my friends on Facebook, ha...

Aimee_T

Roadie

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Spotify Window not resizing correctly

After the Windows April Update, the Spotify window does not size correctly. When clicking the maximize button in the top right, it resizes Spotify incorrectly in multiple different ways Also when snapping the window it doesn't fully cover the screen....

Music Fan

After the Windows April Update, the Spotify window does not size correctly.   When clicking the maximize button in the top right, it resizes Spotify incorrectly in multiple different...

Krosiz1

Newbie

3870 Views

6 replies

12 likes

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  • 6 replies
  • 12 likes

Superuser Contribution Spotify Radio And Friends Won't Work

PlanFree/PremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue Every time I restart spotify my radio and friends tab dissapear even If I delete my local files and restart spotify it works until I restart it again when it again goe...

Newbie

  Plan Free/Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  Every time I restart spotify my radio and friends tab dissapear even If I...

Aimee_T

Roadie

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
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Superuser Contribution Pause not pausing?

Spotify premium on Windows 10: TL;DR: Pause doesn't pause, it just silences the song until the song ends at which point it stops. Happens via direct app control, keyboard controls, or even phone control of desktop app. So I've always had odd little i...

Newbie

  Spotify premium on Windows 10:   TL;DR: Pause doesn't pause, it just silences the song until the song ends at which point it stops. Happens via direct app control, keyboard controls, o...

Aimee_T

Roadie

1707 Views

1 replies

1 likes

  • 1707 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cant log in with Facebook account

PlanPremiumCountry ChileDeviceNotebookOperating SystemWindows 10 My Question or IssueI click in Log in with Facebook account but nothing hapens then it appears a error message "code error:8" , i dont have this problem on my android device

Newbie

  Plan Premium Country  Chile Device Notebook Operating System Windows 10   My Question or Issue I click in Log in with Facebook account but nothing hapens then it appears a...

Aimee_T

Roadie

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
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Superuser Contribution How to CHANGE CALIFICATION (thumbs up/down) to a song in the radio of a song?

PlanPremium My Question or IssueI accidentally put THUMBS DOWN to a song that I love in the radio of a song, I want to reverse this and put THUMBS UP so Spotify can recommend similar ones, but the song disappeared from the radio list.

Newbie

Plan Premium   My Question or Issue I accidentally put THUMBS DOWN to a song that I love in the radio of a song, I want to reverse this and put THUMBS UP so Spotify can recommend&n...

Aimee_T

Roadie

669 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Some song won't play and are missing info (WIndows 10 app)

I'm using the Windows 10 app and for some reason some tracks won't play. For example, in the "Hot Country by Spotify" playlist:When the tracks highlighted are queued, Spotify just stops and the cover photo goes black. When I skip, the playlist starts...

Regular

I'm using the Windows 10 app and for some reason some tracks won't play. For example, in the "Hot Country by Spotify" playlist: When the tracks highlighted are queued, Spotify just stops and the...

Kungfauxn00b

Regular

881 Views

4 replies

0 likes

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Problem with ads

Three weeks ago I downloaded the app of Spotify for desktop on Windows 10. All is good, up to when the ads come in: the music stops and the ads doesn't start until I touch on the Play button. Since this happens every 30 minutes or less, it's quite te...

Casual Listener

Three weeks ago I downloaded the app of Spotify for desktop on Windows 10. All is good, up to when the ads come in: the music stops and the ads doesn't start until I touch on the Play button. Since t...

crazydecibel

Casual Listener

818 Views

2 replies

0 likes

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Local music with emoji in the title break Spotify

PlanPremiumCountryUnited StatesDeviceComputers (tested on multiple computers)Operating SystemWindows 10 My Question or IssueI have an album I purchased that I would like to listen to inside of Spotify and add to playlists (as I've done with lots of m...

Casual Listener

Plan Premium Country United States Device Computers (tested on multiple computers) Operating System Windows 10   My Question or Issue I have an album I purchased that I would like to l...

Loxer

Community Legend

4360 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Unable to remove songs from 'favorite songs'

PlanPremiumCountryThe NetherlandsDeviceDesktopOperating SystemWindows 10 My Question or Issue Hi, I'm unable to delete songs from my favorites. I clicked on the checkmark, but they're still in the list. I've tried to re-add them to my favorites and t...

Casual Listener

Plan Premium Country The Netherlands Device Desktop Operating System Windows 10   My Question or Issue  Hi, I'm unable to delete songs from my favorites. I clicked on the checkmar...

Sebasty

Community Legend

11525 Views

5 replies

1 likes

  • 11525 Views
  • 5 replies
  • 1 likes

Solved!! The album cover is gone

So, I don't know what happened but the album cover it's gone when the song is playing, how do I fix it? thank you!

Newbie

So, I don't know what happened but the album cover it's gone when the song is playing, how do I fix it? thank you!      

Loxer

Community Legend

3244 Views

1 replies

0 likes

  • 3244 Views
  • 1 replies
  • 0 likes