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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154703 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147705 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11465 Views

1 replies

6 likes

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Solved!! Error message: Diskette missing (!)

PlanPremiumCountryNorwayDeviceWindows PCOperating SystemWindows 7 My Question or IssueAfter the last received upgrade to Spotify, I get a persistent error message saying "There is no diskette in the drive. Enter a diskette in the drive \Device\Harddi...

Casual Listener

Plan Premium Country Norway Device Windows PC Operating System Windows 7   My Question or Issue After the last received upgrade to Spotify, I get a persistent error message saying "The...

johnbreak

Casual Listener

714 Views

2 replies

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Local Files and Spotify tracks not syncing

Spotify isn't linking my local files with their library correctly (or at all, for that matter). Below you can see a playlist made through spotify directly. Searching for music, adding it to the playlist:And here you can see the same music from my loc...

Newbie

Spotify isn't linking my local files with their library correctly (or at all, for that matter). Below you can see a playlist made through spotify directly. Searching for music, adding it to the playl...

andreas_r

Casual Listener

1256 Views

2 replies

2 likes

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how can I add my song ?

Hello, I have some songs on my computer and that songs there aren't on spotify.I added these songs to my playlist in computer. But when I login on my phone and I look at that playlist. I can't see that songs. What can ı do now ? Thank you for help.(T...

Newbie

Hello, I have some songs on my computer and that songs there aren't on spotify.I added these songs to my playlist in computer. But when I login on my phone and I look at that playlist. I can't see th...

gameflame1

Newbie

967 Views

2 replies

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Solved!! Collaborative Playlist - After Sharing, friend adds songs but they are greyed out and I cannot play?

PlanFamily PremiumCountry U.S.DeviceDesktop, Google PixelOperating SystemWindows 10, Android My Question or Issue I created a collaborative playlist and shared it with a friend. They are able to add songs to it. I am able to see the songs, but they a...

Casual Listener

  Plan Family Premium Country  U.S. Device Desktop, Google Pixel Operating System Windows 10, Android   My Question or Issue  I created a collaborative playlist an...

dinomight

Spotify Star

3120 Views

4 replies

0 likes

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Albums issue

I have a rather complicated situation in the organization of the albums.Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - Calvin Harris" belongs to the album "Feels - Calvin Harr...

Newbie

I have a rather complicated situation in the organization of the albums. Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - C...

492 Views

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Xbox one playback volume low

When playing the app on the background the music is low still with the volume all the way up

Casual Listener

When playing the app on the background the music is low still with the volume all the way up 

oivindi

Regular

9410 Views

5 replies

2 likes

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Hacker deleted saved songs

PlanPremiumCountry Device(Windows Desktop, OnePlus 3)Operating System(Android Oreo, Windows My Question or Issue My account got hacked a few days ago and the Hacker deleted all of my saved Songs in the Library (not Playlist). Is it possible to recove...

Newbie

Plan Premium Country   Device (Windows Desktop, OnePlus 3) Operating System (Android Oreo, Windows 😎   My Question or Issue  My account got hacked a few days ago and th...

Bluew_Music

Casual Listener

779 Views

2 replies

1 likes

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last.fm scrobbles not saving

I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces that song and the scrobble isn't saved. I have disconn...

Newbie

I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces tha...

Sebasty

Community Legend

1419 Views

1 replies

0 likes

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Bluetooth Speaker To Headset Bug

PlanFreeCountry United StatesDeviceHP DesktopOperating SystemWindows 10My Question or IssueI have noticed this happen to me a few times and thought that it was time to report it as a bug. I own an iHome Bluetooth speaker and I sometimes like to conne...

Newbie

Plan Free Country  United States Device HP Desktop Operating System Windows 10 My Question or Issue I have noticed this happen to me a few times and thought that it was time to report i...

391 Views

0 replies

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Gap at top of screen / not fullscreen when opening from System Tray

Plan: PremiumCountry: Australia Device: Desktop PCOperating System: Windows 10 Pro Version 10.0.17134 Build 17134 My Question or IssueHi all,When I open Spotify from the system tray, there's a large gap at the top of the screen and part of the Spotif...

Regular

Plan: Premium Country: Australia  Device: Desktop PC Operating System: Windows 10 Pro Version 10.0.17134 Build 17134   My Question or Issue Hi all, When I open Spotify...

flamofrog

Casual Listener

5483 Views

13 replies

10 likes

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Installer won't start on windows vista 64

I'm using a desktop with Windows vista 64. When I download the installer, and try to double click the .exe file, nothing happens. I was having a problem with local files and figured I'd just uninstall and re-install to make sure I had the newest vers...

Newbie

I'm using a desktop with Windows vista 64.  When I download the installer, and try to double click the .exe file, nothing happens.  I was having a problem with local files and figured I'd j...

Sebasty

Community Legend

4286 Views

1 replies

1 likes

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My Daily Mixes Are Gone

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 7 Professional My Question or Issue I was listening to my Daily Mixes literally yesterday, and now I go in to my profile and they're completely gone? I had about six that I rotated through an...

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 7 Professional   My Question or Issue  I was listening to my Daily Mixes literally yesterday, and now I go i...

Soundofus

Community Legend

1049 Views

1 replies

0 likes

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Wer programmiert bei Spotify?

Guten Tag, ich frage mich echt wer bei so einer großen Musik-Streaming Plattform am Programmieren ist. Spotify für Windows startet unfassbar langsam auf einer HDD und ist immer insabil. Bei der Android-App kann ich auch nur über Bugs und Instabilität...

Newbie

Guten Tag,   ich frage mich echt wer bei so einer großen Musik-Streaming Plattform am Programmieren ist. Spotify für Windows startet unfassbar langsam auf einer HDD und ist immer insabil. Bei ...

975 Views

0 replies

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Save Playlist-Folder, not just playlists

PlanPremiumCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue How can I save my entire Playlist-Folder, not just the single playlist? Spotify Desktop ist giving me the option only for playlists.

Newbie

  Plan Premium Country  Germany Device PC Operating System Win 7   My Question or Issue  How can I save my entire Playlist-Folder, not just the single playlist? Spotify...

166 Views

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Audio quality changes when desktop app is minimized vs maximized

PlanPremiumCountry USDeviceThinkpad T560Operating SystemWindows 10 My Question or IssueHi - when i have the app open the audio quality sounds better and is louder. When i minimize the window it changes and gets softer/not as clean. I double checked a...

Newbie

  Plan Premium Country  US Device Thinkpad T560 Operating System Windows 10   My Question or Issue Hi - when i have the app open the audio quality sounds better and is loude...

Sebasty

Community Legend

2676 Views

1 replies

0 likes

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Shuffle is isn't shufflling all songs

Spotify Usernamejustinhicks99PlanFree/Premium Device(Samsung Galaxy Note 8, Macbook Pro, and Windows Computer)Operating System(Android Oreo, Windows 10,etc.) My Question or Issue I have around 450 songs on my play list, and I don't even hear half of ...

Newbie

Spotify Username justinhicks99 Plan Free/Premium   Device (Samsung Galaxy Note 8, Macbook Pro, and Windows Computer) Operating System (Android Oreo, Windows 10,etc.)   My Que...

Soundofus

Community Legend

495 Views

1 replies

1 likes

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Trying to play a 2:10:00 track from local storage

I have selected the folder the track is in and it shows up under local files on spotify but when i go to play it, it is only 1:30:00 long. I have checked with VLC and it's definatly 2:10:00 long. Can anyone explain why I can't listen to the full trac...

Newbie

I have selected the folder the track is in and it shows up under local files on spotify but when i go to play it, it is only 1:30:00 long. I have checked with VLC and it's definatly 2:10:00 long.&nbs...

327 Views

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Russound streamer no longer shows up in devices since new update yesterday

Spotify Usernamemichael.hajdukPlanFree/PremiumCountry CanadaDeviceOperating System My Question or Issue Since the new Spotify update Russound streamer does not show up. Was using everyday and then Spotify update and no longer a listed choice in devic...

Casual Listener

Spotify Username michael.hajduk Plan Free/Premium Country  Canada Device Operating System   My Question or Issue  Since the new Spotify update Russound streamer does not show...

963 Views

0 replies

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Other
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Control Spotify's volume only, not windows global volume.

Spotify Usernamel337g0g0PlanPremiumCountryCanadaOperating SystemWindows 10. My Question or Issue:Hi all, So I want to have a bind for JUST spotify's volume control.I have a Black Widow, and I can use the media keys or binds to play/pause, next song p...

Casual Listener

Spotify Username l337g0g0 Plan Premium Country Canada Operating System Windows 10.   My Question or Issue: Hi all, So I want to have a bind for JUST spotify's volume control. I have...

tomatounit

Regular

9657 Views

1 replies

1 likes

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  • 1 likes