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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81662 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779439 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18932 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2844 Views

0 replies

4 likes

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Superuser Contribution Playlist sync between iPhone and Desktop seems not to work

PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemWindows 10 on desk My Question or Issue I created a playlist but the number of songs on my desktop app and my mobile app differ. On the iPhone I got 998 songs on it, on the desktop it is only 989...

Casual Listener

Plan Premium Country Germany Device iPhone 7 Operating System Windows 10 on desk  My Question or Issue  I created a playlist but the number of songs on my desktop app and my mobile...

GoodSheppard

Casual Listener

617 Views

4 replies

0 likes

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Spotify freezes up my computer and forces me to shut it down

I have the latest version of Spotify from the Windows Store, as well as Windows 10 with the April 2018 update, and whenever I open the Spotify app, my computer freezes completely (I can't even move the mouse), and I'm forced to shut it down incorrect...

Casual Listener

I have the latest version of Spotify from the Windows Store, as well as Windows 10 with the April 2018 update, and whenever I open the Spotify app, my computer freezes completely (I can't even move t...

DennyEMufc

Roadie

2844 Views

2 replies

0 likes

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Spotify all of a sudden no longer opens and will not uninstall

Operating System(Windows 10) My Question or IssueSpotify works just fine on my PS3, PS4 and iPhone but on my laptop it all of a sudden will no longer open and it won't even uninstall (WS version)! Every time I uninstall it, it keeps coming back like ...

Newbie

Operating System (Windows 10)   My Question or Issue Spotify works just fine on my PS3, PS4 and iPhone but on my laptop it all of a sudden will no longer open and it won't even uninstall (WS...

DennyEMufc

Roadie

708 Views

2 replies

0 likes

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Solved!! Spotify won't play songs after installing Mixlr

I've been using Spotify for years and never had this kind of problem until I decided to download this software called Mixlr. I'm a premium user and again, never had problems about songs not playing (except those Avril Lavigne songs that doesn't play ...

Casual Listener

  I've been using Spotify for years and never had this kind of problem until I decided to download this software called Mixlr. I'm a premium user and again, never had problems about songs not p...

xiatric

Casual Listener

2266 Views

2 replies

0 likes

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Spotify isn't sharing my activity, despite settings being turned on

So nomally I wouldn't care about this type of stuff, but my friends and I tend to use Spotify playlists and activity to share ideas with eachother as all of us are studying music, however lately my Spotify has stopped sharing what I'm listening to, t...

Newbie

So nomally I wouldn't care about this type of stuff, but my friends and I tend to use Spotify playlists and activity to share ideas with eachother as all of us are studying music, however lately my S...

user-removed

Not applicable

1906 Views

3 replies

10 likes

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  • 10 likes

Volume is better on web player then windows store downloaded player?

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 Pro My Question or Issue I was setting up spotify on my PC after doing a file wipe, so while I worked I used the Spotify web player, then later I downloaded the app from the Windows 10 store an...

Casual Listener

Plan Free Country  Canada Device PC Operating System Windows 10 Pro   My Question or Issue  I was setting up spotify on my PC after doing a file wipe, so while I worked I use...

Raylovescars

Casual Listener

971 Views

4 replies

0 likes

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Local files won't connect

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10Version1.0.84.344.gfc674f6f (Windows Store version) My Question or IssueFor a few months now, my Spotify app has refused to connect the local files on my computer to the Spotify servers...

Regular

Plan Premium Country United States Device PC Operating System Windows 10 Version 1.0.84.344.gfc674f6f (Windows Store version)   My Question or Issue For a few months now, my Spotify ...

mjoleszczak

Regular

1212 Views

4 replies

0 likes

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Solved!! Radio and friend list doesn't work anymore

Desktop, W7Hello, since like, a week, maybe more, my friend list and any radio doesn't load anymore.I'm still able to browse and still receive my suggestions for the week.Any help on that? I want to discover new music from searching with my favorite ...

Casual Listener

Desktop, W7 Hello, since like, a week, maybe more, my friend list and any radio doesn't load anymore. I'm still able to browse and still receive my suggestions for the week. Any help on that? ...

LackeDragon

Casual Listener

997 Views

2 replies

1 likes

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  • 1 likes

Spotify Bugs when maximized in windows 10

There is nothing to tell, just this image to show.Any suggestion?

Newbie

There is nothing to tell, just this image to show. Any suggestion?

Sirisli

Casual Listener

765 Views

1 replies

5 likes

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  • 5 likes

Saving state when shutting down PC

PlanPremiumDevicePCOperating SystemWindows My Question or IssueWhen closing the Spotify client via "File"->"Close Spotify" the current state is saved, e.g. which song is playing, is Shuffle activated etc. If however Spotify is running in the backgrou...

Casual Listener

Plan Premium Device PC Operating System Windows   My Question or Issue When closing the Spotify client via "File"->"Close Spotify" the current state is saved, e.g. which song is playi...

illeszsolt

Casual Listener

1612 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Web player better quality than desktop (AAC vs Ogg)?

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueAccording to the site (https://support.spotify.com/us/article/high-quality-streaming/) the Premium Desktop audio quality is 320 kbit Ogg Vorbis mp3 and the Premium Web Player q...

Visitor

  Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue According to the site (https://support.spotify.com/us/article/high-quality-streaming/) ...

Sebasty

Community Legend

3961 Views

1 replies

7 likes

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  • 1 replies
  • 7 likes

Spotify randomly playing songs?

Hi, My spotify account randomly decides to play music whenever it feels like?This happens on my desktop and phone, for some reason it keeps wanting to play a artist called 'Daniel Miller'??????? Can be very annoying when it comes on blast through the...

Newbie

Hi,  My spotify account randomly decides to play music whenever it feels like? This happens on my desktop and phone, for some reason it keeps wanting to play a artist called 'Daniel Miller'???...

Loxer

Community Legend

956 Views

1 replies

0 likes

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Superuser Contribution Daily Mix saying I'm offline

PlanFreeCountry United StatesDeviceLenovo LaptopOperating SystemWindows 10 My Question or Issue Whenever I try to launch my daily mix, which I have to search for because it doesn't show up on the left side bar, it says that I am not allowed to access...

Newbie

Plan Free Country  United States Device Lenovo Laptop Operating System Windows 10   My Question or Issue  Whenever I try to launch my daily mix, which I have to search for be...

Alfredo

Roadie

737 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can´t disable Media Overlay

PlanPremiumCountry Austria Operating SystemWindows 10 (Version 1803) Spotify Version1.0.81.325.g17f71170 My Question or Issue:I can´t disable the annoying Media Overlay anymore!Ever since I started using Spotify I have disabled the Overlay with the o...

Casual Listener

Plan Premium Country  Austria   Operating System Windows 10 (Version 1803)   Spotify Version 1.0.81.325.g17f71170   My Question or Issue: I can´t disable the annoying&...

MultiRob70

Casual Listener

23515 Views

22 replies

74 likes

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Spotify on Discord, Twitter and etc.

My Question or Issue Before 1-2 weeks I was able to listen Spotify songs on my Desktop App by clicking the play button on the post which is shared in Twitter, Discord and some places like these. But now, when I click the play button it only plays the...

Casual Listener

    My Question or Issue  Before 1-2 weeks I was able to listen Spotify songs on my Desktop App by clicking the play button on the post which is shared in Twitter, Discord and some ...

jaquse

Casual Listener

1843 Views

3 replies

0 likes

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Spotify desktop overlay bug

PlanFree/PremiumCountry The NetherlandsDevicePCOperating System Windows 10 pcMy Question or Issue Every time Spotify starts up the 'Show desktop overlay when using media keys' option is turned on but when I look in the settings it says it is not. so ...

Newbie

Plan Free/Premium Country  The Netherlands Device PC Operating System  Windows 10 pc My Question or Issue  Every time Spotify starts up the 'Show desktop overlay when using me...

Loxer

Community Legend

1149 Views

1 replies

0 likes

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  • 1 replies
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Desktop Overlay can't be disabled

PlanPremiumCountryTaiwan DeviceDesktop PCOperating SystemWindows 10 My Question or IssueOver the past month or so, I have repeatedly tried to disable the desktop overlay that pops up in the top-left corner of my screen when I change songs. Even thoug...

Regular

Plan Premium Country Taiwan  Device Desktop PC Operating System Windows 10   My Question or Issue Over the past month or so, I have repeatedly tried to disable the desktop overlay...

Chillosophy

Regular

10746 Views

43 replies

31 likes

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  • 43 replies
  • 31 likes

Solved!! "Hmm, the friend feed failed to load"

Hi! My friend feed does not load, no matter on what device I'm using Spotify. Does anybody know what to do about this?

Casual Listener

Hi! My friend feed does not load, no matter on what device I'm using Spotify. Does anybody know what to do about this? 

g_b

Casual Listener

3069 Views

5 replies

1 likes

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  • 1 likes

Shuffle Is Repeating the Exact Same Songs From Yesterday

PlanPremiumCountry CanadaDeviceHP ZBook 17 G3Operating SystemWindows 10 My Question or Issue For several days now, when I log in to my laptop, Spotify is starting at the same song as it did yesterday. When I skip ahead, the "shuffle" feature is going...

Newbie

Plan Premium Country  Canada Device HP ZBook 17 G3 Operating System Windows 10   My Question or Issue  For several days now, when I log in to my laptop, Spotify is starting a...

Jollof

Composer

2883 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

German songs in my Discover Weekly

I keep getting more and more german songs in my Discover Weekly list. I NEVER listen to german songs, I never add german songs, I am constantly making new playlists (mainly english songs, some dutch) My current Discover weekly contains atleast 12 ger...

Newbie

I keep getting more and more german songs in my Discover Weekly list.   I NEVER listen to german songs, I never add german songs, I am constantly making new playlists (mainly english songs, so...

Jollof

Composer

861 Views

1 replies

6 likes

  • 861 Views
  • 1 replies
  • 6 likes