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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84731 Views

40 replies

68 likes

  • 84731 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

802015 Views

505 replies

64 likes

  • 802015 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25590 Views

27 replies

7 likes

  • 25590 Views
  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3153 Views

0 replies

4 likes

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  • 4 likes

Solved!! I can not play because the playlist is hidden

I tried searching for an album that I liked but could not play because all the songs were hidden and I can not click on them, you can see in the image below.All advice are appreciated !

Casual Listener

I tried searching for an album that I liked but could not play because all the songs were hidden and I can not click on them, you can see in the image below. All advice are appreciated ! &nbsp...

Hungtran

Casual Listener

1003 Views

2 replies

0 likes

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Solved!! Can't reinstall spotify

Hi guys, I have a problem since this morning, spotify doens't open with the windows application. When i try to start it, just nothing happends.So i wanted to reinstall the software but i can't even uninstall it. Nothing happend again. It is really an...

Casual Listener

   Hi guys,   I have a problem since this morning, spotify doens't open with the windows application. When i try to start it, just nothing happends. So i wanted to reinstall the ...

Loxer

Community Legend

3919 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

i connected to fb but my friends still see my username, not my real name? how do i fix that?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Deviceiphone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device iphone 8 Operating System (iOS ...

Sebasty

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Solved!! Cant open spotify

When I try to open spotify, it needs to download which is odd because it is installed, and when its trying to install I get this message, "The installer is unable to install Spotify because the files to write are in use by another process. Please mak...

Casual Listener

  When I try to open spotify, it needs to download which is odd because it is installed, and when its trying to install I get this message, "The installer is unable to install Spotify beca...

ijoshyr

Casual Listener

2675 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Cover & Artist artwork not working for last several versions.

Using Desktop version on Windows. Some months ago the artwork stoppeed working in the main browser window. No Artist or Album thumbnails show. Artist Image gallery no longer displays photos. However, in the smaller left bottom window showing current ...

Regular

Using Desktop version on Windows.   Some months ago the artwork stoppeed working in the main browser window. No Artist or Album thumbnails show. Artist Image gallery no longer displays ph...

Sebasty

Community Legend

1219 Views

5 replies

0 likes

  • 1219 Views
  • 5 replies
  • 0 likes

Syncing local files from one computer to the other

Hi! I got a PC at home (which has all my local files) and another one at work. All of the local files are grayed out at my work computer. So my question is how can I sync my local files from my home PC to my work PC? Thanks!

Composer

  Hi!   I got a PC at home (which has all my local files) and another one at work. All of the local files are grayed out at my work computer.   So my question is how can I sync my...

jsannn

Community Legend

909 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

A firewall may be blocking spotify

PlanFree/PremiumCountry USA DevicePCOperating SystemWindows My Question or Issue Hello, I go in the morning to Spotify, and I see the inscription A firewall may be blocking Spotify, I already cut off the firewall, I just did not do anything, nothing ...

Casual Listener

Plan Free/Premium Country  USA   Device PC Operating System Windows   My Question or Issue  Hello, I go in the morning to Spotify, and I see the inscription A firewall ...

hexand0

Casual Listener

2634 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify song notification

DevicePCOperating SystemWindows My Question or Issue Hello, I have an issue when gaming on my pc. I have a macro-key to pause music. When i pause it I get a popup in the left corner that says what song and what volume I'm at. I got this for about 2 m...

Casual Listener

  Device PC Operating System Windows   My Question or Issue  Hello, I have an issue when gaming on my pc. I have a macro-key to pause music. When i pause it I get a popup in the...

5z1-hlo_3d1ub

Casual Listener

3710 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

BUG: Settings:Display Options: "Show desktop overlay when using media keys" not applied after update

PlanPremium CountryFinlando Devicei7-win10-64bit Operating Systemwin10-64bit My Question or IssueEvery time Spotify updates itself, the setting under Display Options: "Show desktop overlay when using media keys" - is not applied unless it is set from...

Casual Listener

Plan Premium   Country Finlando   Device i7-win10-64bit   Operating System win10-64bit   My Question or Issue Every time Spotify updates itself, the setting under Dis...

Dagni

Newbie

2149 Views

3 replies

5 likes

  • 2149 Views
  • 3 replies
  • 5 likes

Discover Weekly not updating

 My Discover Weekly did not update this week 2nd July

Casual Listener

  My Discover Weekly did not update this week 2nd July

Loxer

Community Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Friend Feed Failed To Load

PlanFreeCountry RomaniaDeviceAsus LaptopOperating SystemWindows 10 My Question or Issue "Friend Feed Failed to Load" Please Fix It

Visitor

  Plan Free Country  Romania Device Asus Laptop Operating System Windows 10   My Question or Issue  "Friend Feed Failed to Load" Please Fix It

Loxer

Community Legend

884 Views

1 replies

0 likes

Account
  • 884 Views
  • 1 replies
  • 0 likes

Solved!! Cover image in spotify player disappeared

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or Issue I accidently made the album covers in the player disappear and I dont know how to re-enable them. (Picture attached to the question)

Newbie

  Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue  I accidently made the album covers in the player disappear and I dont know ...

Loxer

Community Legend

2251 Views

1 replies

0 likes

  • 2251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist sync between iPhone and Desktop seems not to work

PlanPremiumCountryGermanyDeviceiPhone 7Operating SystemWindows 10 on desk My Question or Issue I created a playlist but the number of songs on my desktop app and my mobile app differ. On the iPhone I got 998 songs on it, on the desktop it is only 989...

Casual Listener

Plan Premium Country Germany Device iPhone 7 Operating System Windows 10 on desk  My Question or Issue  I created a playlist but the number of songs on my desktop app and my mobile...

GoodSheppard

Casual Listener

618 Views

4 replies

0 likes

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  • 4 replies
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Spotify freezes up my computer and forces me to shut it down

I have the latest version of Spotify from the Windows Store, as well as Windows 10 with the April 2018 update, and whenever I open the Spotify app, my computer freezes completely (I can't even move the mouse), and I'm forced to shut it down incorrect...

Casual Listener

I have the latest version of Spotify from the Windows Store, as well as Windows 10 with the April 2018 update, and whenever I open the Spotify app, my computer freezes completely (I can't even move t...

DennyEMufc

Roadie

2848 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify all of a sudden no longer opens and will not uninstall

Operating System(Windows 10) My Question or IssueSpotify works just fine on my PS3, PS4 and iPhone but on my laptop it all of a sudden will no longer open and it won't even uninstall (WS version)! Every time I uninstall it, it keeps coming back like ...

Newbie

Operating System (Windows 10)   My Question or Issue Spotify works just fine on my PS3, PS4 and iPhone but on my laptop it all of a sudden will no longer open and it won't even uninstall (WS...

DennyEMufc

Roadie

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't play songs after installing Mixlr

I've been using Spotify for years and never had this kind of problem until I decided to download this software called Mixlr. I'm a premium user and again, never had problems about songs not playing (except those Avril Lavigne songs that doesn't play ...

Casual Listener

  I've been using Spotify for years and never had this kind of problem until I decided to download this software called Mixlr. I'm a premium user and again, never had problems about songs not p...

xiatric

Casual Listener

2278 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify isn't sharing my activity, despite settings being turned on

So nomally I wouldn't care about this type of stuff, but my friends and I tend to use Spotify playlists and activity to share ideas with eachother as all of us are studying music, however lately my Spotify has stopped sharing what I'm listening to, t...

Newbie

So nomally I wouldn't care about this type of stuff, but my friends and I tend to use Spotify playlists and activity to share ideas with eachother as all of us are studying music, however lately my S...

user-removed

Not applicable

1916 Views

3 replies

10 likes

  • 1916 Views
  • 3 replies
  • 10 likes

Volume is better on web player then windows store downloaded player?

PlanFreeCountry CanadaDevicePCOperating SystemWindows 10 Pro My Question or Issue I was setting up spotify on my PC after doing a file wipe, so while I worked I used the Spotify web player, then later I downloaded the app from the Windows 10 store an...

Casual Listener

Plan Free Country  Canada Device PC Operating System Windows 10 Pro   My Question or Issue  I was setting up spotify on my PC after doing a file wipe, so while I worked I use...

Raylovescars

Casual Listener

985 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Local files won't connect

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10Version1.0.84.344.gfc674f6f (Windows Store version) My Question or IssueFor a few months now, my Spotify app has refused to connect the local files on my computer to the Spotify servers...

Regular

Plan Premium Country United States Device PC Operating System Windows 10 Version 1.0.84.344.gfc674f6f (Windows Store version)   My Question or Issue For a few months now, my Spotify ...

mjoleszczak

Regular

1220 Views

4 replies

0 likes

  • 1220 Views
  • 4 replies
  • 0 likes

Solved!! Radio and friend list doesn't work anymore

Desktop, W7Hello, since like, a week, maybe more, my friend list and any radio doesn't load anymore.I'm still able to browse and still receive my suggestions for the week.Any help on that? I want to discover new music from searching with my favorite ...

Casual Listener

Desktop, W7 Hello, since like, a week, maybe more, my friend list and any radio doesn't load anymore. I'm still able to browse and still receive my suggestions for the week. Any help on that? ...

LackeDragon

Casual Listener

1004 Views

2 replies

1 likes

  • 1004 Views
  • 2 replies
  • 1 likes