Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1623 Views

0 replies

2 likes

  • 1623 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145401 Views

83 replies

27 likes

  • 145401 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130288 Views

294 replies

22 likes

  • 130288 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10971 Views

1 replies

6 likes

  • 10971 Views
  • 1 replies
  • 6 likes

bibliothek

wie finde ich in der bibliothek welcher song in welcher playlist ist?gibt es da einen Filter?

Newbie

wie finde ich in der bibliothek welcher song in welcher playlist ist? gibt es da einen Filter?  

Luke

Spotify Star

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Eliminar albumes de playlist

Hola Sin querer descargue toda la discografia de un artista y lleno mi targeta SD. ¿Hay forma de eliminar grupos de canciones, por autor o album de una playlist?

Newbie

Hola   Sin querer descargue toda la discografia de un artista y lleno mi targeta SD. ¿Hay forma de eliminar grupos de canciones, por autor o album de una playlist?

5215 Views

0 replies

0 likes

  • 5215 Views
  • 0 replies
  • 0 likes

Solved!! Deleted songs

hello using web browser spotify songs and albums are deleted, is it normal? before, everything was fine.When I click on an album or song and go back, they are eliminated!!! Greetings and thank you!

Casual Listener

hello using web browser spotify songs and albums are deleted, is it normal? before, everything was fine. When I click on an album or song and go back, they are eliminated!!!   Greetings and...

Davile

Casual Listener

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Cant Play Music on a different computer

Hello, I face the problem of me not beeing able to play music from my account on a different computer within the same house.On my computer and Android everything works - on a different computer spotify first loads tons of random music i dont know and...

Regular

Hello,    I face the problem of me not beeing able to play music from my account on a different computer within the same house. On my computer and Android everything works - on a differe...

Sebasty

Community Legend

1322 Views

8 replies

1 likes

  • 1322 Views
  • 8 replies
  • 1 likes

The shuffle option doesn't work

I have 266 songs on my library of songs but I keep getting the same ones where others get pushed off and never heard from ever. So I started to test, first I put everything into a playlist, as some people told me that resets the songs or whatever. If...

Casual Listener

I have 266 songs on my library of songs but I keep getting the same ones where others get pushed off and never heard from ever. So I started to test, first I put everything into a playlist, as some p...

118ice

Casual Listener

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes

Snaz & Snip not working with spotify premium

Since i tried the 30 days trial of Spotify premium, snip and snaz doesn't recognize the music i am listening, i have an older version of snaz because of the latest version doesn't work anymore because of devs. Could be any setting that blocks third p...

Newbie

Since i tried the 30 days trial of Spotify premium,  snip and snaz doesn't recognize the music i am listening, i have an older version of snaz because of the latest version doesn't wor...

Landryy

Newbie

2786 Views

2 replies

3 likes

  • 2786 Views
  • 2 replies
  • 3 likes

Solved!! Installing Spotify to D Drive as C drive is full

My C drive is tiny and is full so I cannot install Spotify as it automatically wants to install into there. I have an almost empty D Drive, so how can I change the installation so that it goes straight to the D drive.

Casual Listener

My C drive is tiny and is full so I cannot install Spotify as it automatically wants to install into there. I have an almost empty D Drive, so how can I change the installation so that it goes s...

Opportunist

Roadie

31541 Views

3 replies

0 likes

drive
Install
  • 31541 Views
  • 3 replies
  • 0 likes

HOW TO CHANGE YOUR PLAYLIST COVER ON SPOTIFY:

The instructions are red and bolded, and the regular light text is just my over view and process. Feel free to read about it or you can just follow the instructions. I always see people with such cool playlist covers and I never knew how to do it, I ...

Newbie

The instructions are red and bolded, and the regular light text is just my over view and process. Feel free to read about it or you can just follow the instructions.   I always see people with...

40839 Views

0 replies

4 likes

  • 40839 Views
  • 0 replies
  • 4 likes

Search function doesn't work

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this problem for like the first 1-2 things I search for, b...

Newbie

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this pr...

CMoresco

Newbie

1341 Views

2 replies

0 likes

  • 1341 Views
  • 2 replies
  • 0 likes

New beta release continuous crashing

i'm on the 1.0.77.307.gb3c19e64 version, and every time a song ends it crashes

Gig Goer

i'm on the 1.0.77.307.gb3c19e64 version, and every time a song ends it crashes

prinzmaus

Community Legend

699 Views

3 replies

3 likes

  • 699 Views
  • 3 replies
  • 3 likes

Unable to undo Thumbs up/down

Why can't I undo thumbs up/down? IMHO it's a UX fail Imagine you don't like the song it's playing so you want to click the Next song button and you miss the button and you click just a few pixels next to it to Thumbs up button! And than you realize y...

Casual Listener

Why can't I undo thumbs up/down? IMHO it's a UX fail 😞 Imagine you don't like the song it's playing so you want to click the Next song button and you miss the button and you click just a few pixels...

527 Views

0 replies

7 likes

  • 527 Views
  • 0 replies
  • 7 likes

Issues with resizing the window [W10 Store version]

Well, the video below explains it pretty well. The player can only become so wide until I adjust UI scale again with ctrl +/-. This has happened ever since there was an upgrade which integrated minimize/resize/close buttons to the player's UI itself.

Casual Listener

Well, the video below explains it pretty well. The player can only become so wide until I adjust UI scale again with ctrl +/-. This has happened ever since there was an upgrade which integrated minim...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Storage

Hello, i just got spotify and im not sure with it but even though i changed the storage location it seems its still storing in a place i dont want it to the default drive was C and i swapped it to F now i do see its adding files to drive F but they d...

Newbie

Hello,   i just got spotify and im not sure with it but even though i changed the storage location it seems its still storing in a place i dont want it to   the default drive ...

644 Views

0 replies

0 likes

  • 644 Views
  • 0 replies
  • 0 likes

Spotify won't start anymore ..

Windows 10 x64 I have uninstalled, manually deleted all files, restartet, reinstalled.I have tested with compatibiliy mode and without.Spotify won't start. - I cant use this app since one glory morning there was an spotify update. I tried all suggest...

Newbie

Windows 10 x64    I have uninstalled, manually deleted all files, restartet, reinstalled. I have tested with compatibiliy mode and without. Spotify won't start. - I cant use this a...

patjasmo

Gig Goer

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Windows 10 - any song avalaible

Hello, from a couple of days i can't play any song on a windows 10 laptop i haveSpotify works on a desktop pc and on my phone, but is totally blocked on my laptop.Blue badge on top of interface says "this song is not avalaible. If the file is on the ...

Newbie

Hello, from a couple of days i can't play any song on a windows 10 laptop i have Spotify works on a desktop pc and on my phone, but is totally blocked on my laptop. Blue badge on top of interface s...

Sebasty

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Windows 10 update for tablet mode

Hey Spotify folks!Love the latest uipdate! Especially hifing the file menu etc elements. If there is something that makes an application look OLD, it is a visible file / edit etc menus along the top.As a frequent Windows 10 tablet AND desktop user, i...

Newbie

Hey Spotify folks! Love the latest uipdate! Especially hifing the file menu etc elements. If there is something that makes an application look OLD, it is a visible file / edit etc menus along the to...

1074 Views

0 replies

3 likes

  • 1074 Views
  • 0 replies
  • 3 likes

Spotify Icon on the Windows 10 Startmenu Broken?

Hey Guys! I installed Windows 10 Pro x64 3 hours ago, everything went fine, and im currently using the newest version. For some odd reason, everytime i open my Startmenu the Spotify Icon looks like this?! https://i.imgur.com/nHN9q8q.jpg Is this just ...

Newbie

Hey Guys!   I installed Windows 10 Pro x64 3 hours ago, everything went fine, and im currently using the newest version.   For some odd reason, everytime i open my Startmenu the Spotify...

songassistant

Composer

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

Solved!! Spotify closes itself

Windows 10Version 1.0.77.307.gb3c19e64 It closed when I played through songs and then when I was listening. It's an update issue as it happened after last update.

Music Fan

Windows 10 Version 1.0.77.307.gb3c19e64   It closed when I played through songs and then when I was listening. It's an update issue as it happened after last update.

joaco335

Music Fan

17884 Views

7 replies

7 likes

  • 17884 Views
  • 7 replies
  • 7 likes

Spotify Migrator.ext error - Spotify won't start and I can't uninstall it

See the attachment. Recently changed something in the Windows area of regedit because Word wasn't working, and when I restarted I got this. Can't uninstall it because it's an app. Can't install it because the Windows store says I already have it inst...

Newbie

See the attachment. Recently changed something in the Windows area of regedit because Word wasn't working, and when I restarted I got this.   Can't uninstall it because it's an app. Can't inst...

777 Views

0 replies

3 likes

  • 777 Views
  • 0 replies
  • 3 likes