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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84476 Views

40 replies

68 likes

  • 84476 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800383 Views

505 replies

64 likes

  • 800383 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25035 Views

26 replies

7 likes

  • 25035 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3127 Views

0 replies

4 likes

  • 3127 Views
  • 0 replies
  • 4 likes

Friend Feed gone

My friend feed is gone. I now have a button "Find Friends." When I click on that button it shows that I am following several people but nothing is showing up in the feed. It can't be possible that everyone decided at the same time to turn off publish...

Casual Listener

My friend feed is gone.   I now have a button "Find Friends."  When I click on that button it shows that I am following several people but nothing is showing up in the feed.  &nbs...

dagchatterton

Casual Listener

691 Views

2 replies

0 likes

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  • 2 replies
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Recently played artists not showing up on profile

This is happening to me and a friend, we can both see our own recently played artists but not each others (only public playlists). However we can both see a third friends recently played artists. I've tried enabling and disabling show top artists and...

Newbie

This is happening to me and a friend, we can both see our own recently played artists but not each others (only public playlists). However we can both see a third friends recently played artists. I'v...

adspit

Newbie

2533 Views

1 replies

7 likes

  • 2533 Views
  • 1 replies
  • 7 likes

Superuser Contribution Song skipping half of the track

So, basically when a song finish, the next one starts at the half. Example: Is it normal? How can I fix this?

Casual Listener

So, basically when a song finish, the next one starts at the half. Example:   Is it normal? How can I fix this? 

Julian

Moderator

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Spotify doesn't play firefox

Today Spotify webplayer update Shuffle playback and infinite playback do not turn off when you click Refresh. This patch does not seem to be Firefox.

Newbie

Today Spotify webplayer update   Shuffle playback and infinite playback do not turn off when you click Refresh.   This patch does not seem to be Firefox.

Viking0047

Newbie

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

Black screen in Chrome

Hi, again I'm having problem with the spotify web player in chrome in windows 7.When opening https://play.spotify.com/browse it immediately switches to https://open.spotify.com/browse/featured and shows the well known content for a fraction of a seco...

Regular

Hi,   again I'm having problem with the spotify web player in chrome in windows 7. When opening https://play.spotify.com/browse it immediately switches to https://open.spo...

PanPaukan

Casual Listener

4730 Views

9 replies

0 likes

Web Player
Windows 7
  • 4730 Views
  • 9 replies
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Solved!!Superuser Contribution Spofity Windows Desktop version slow and crashing

I am using Spotify on my Windows 8.1 laptop. The Spotify app I'm using is version 1.0.77.338.g758ebd78.The problem with the app is that it sometimes gets very slow or even crashes, especially during searches.This has nothing to do with the internet c...

Regular

I am using Spotify on my Windows 8.1 laptop. The Spotify app I'm using is version 1.0.77.338.g758ebd78. The problem with the app is that it sometimes gets very slow or even crashes, especially ...

joostmoll

Regular

7942 Views

2 replies

1 likes

  • 7942 Views
  • 2 replies
  • 1 likes

Espontaneous interruption when listening

Good morning!I have a strange issue in my account: When I listen music on PC, iPhone, Android as well as my car, sometimes the playing turns to pause aleatory... sometimes one time in one hour sometimes three of four times in the next. It happens in ...

Newbie

Good morning! I have a strange issue in my account:  When I listen music on PC, iPhone, Android as well as my car, sometimes the playing turns to pause aleatory... sometimes one time in one hou...

1635 Views

0 replies

0 likes

  • 1635 Views
  • 0 replies
  • 0 likes

Discover Weekly wont update

My Discover Weekly playlist isn't wanting to update. Its been 8 days since it last updated and I've tried plenty of fixes which are not working. Unfollowed, logged out, closed and reopened, then signed back in and followed it again and it still hasnt...

Newbie

My Discover Weekly playlist isn't wanting to update. Its been 8 days since it last updated and I've tried plenty of fixes which are not working. Unfollowed, logged out, closed and reopened, then sign...

Nico

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Song I didn't chose starts playing

Hello,I opened Spotify on my PC and new songs have been added to my playlist which I have never listened to before and also I was listening to a song on my laptop when it cut out and started playing a classical song I hadn't heard before.This is a bi...

Newbie

Hello, I opened Spotify on my PC and new songs have been added to my playlist which I have never listened to before and also I was listening to a song on my laptop when it cut out and started p...

Nico

Community Legend

864 Views

1 replies

0 likes

  • 864 Views
  • 1 replies
  • 0 likes

Spotify window shows up on my desktop and I can't scroll?

http://prntscr.com/j66zkn This pops up on my desktop and I can't scroll or use mouse4 & 5, does anyone know what this is and how to get rid of it?

Newbie

http://prntscr.com/j66zkn   This pops up on my desktop and I can't scroll or use mouse4 & 5, does anyone know what this is and how to get rid of it?

IguanaSetup

Community Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

finding music videos

I use Spotify in Austria and don't have the option of seaching for music videos. When will this option be available? It seems to be available in other areas.

Regular

  I use Spotify in Austria and don't have the option of seaching for music videos.  When will this option be available?  It seems to be available in other areas.

454 Views

0 replies

0 likes

Search
video
  • 454 Views
  • 0 replies
  • 0 likes

Application not working

Hi,Lately I've problems with my desktop application. I've been using desktop application for about one year in my current laptop and I had no problems. But unfortunetely, one week ago application began not to work. Also I am not able to reach spotify...

Newbie

Hi, Lately I've problems with my desktop application. I've been using desktop application for about one year in my current laptop and I had no problems. But unfortunetely, one week ago application b...

moocher

Newbie

509 Views

1 replies

1 likes

  • 509 Views
  • 1 replies
  • 1 likes

Spotify don't recognize iTunes in Windows 10

Hi everyone, i've just installed Windows 10 pro, so iTunes and imported my library for old playlists. Than I install Spotify and when I go in Settings, iTunes doesn't appear in sources! I tried to disinstall and reinstall both, but it doesn't work!Is...

Casual Listener

Hi everyone, i've just installed Windows 10 pro, so iTunes and imported my library for old playlists. Than I install Spotify and when I go in Settings, iTunes doesn't appear in sources! I tried to di...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Playlist no longer available and can't delete it

I followed some playlists, it seems the people who created them delete them.So i can't access them anymore, not a problem, i respect it.My problem is I don't want to see them anymore on my playlist list as no use, the issue is i can't delete them

Casual Listener

I followed some playlists, it seems the people who created them delete them. So i can't access them anymore, not a problem, i respect it. My problem is I don't want to see them anymore on my p...

thebube

Casual Listener

1088 Views

1 replies

0 likes

  • 1088 Views
  • 1 replies
  • 0 likes

outlook

outlook 

Casual Listener

outlook 

Bittencourt

Spotify Star

838 Views

1 replies

0 likes

sfad
  • 838 Views
  • 1 replies
  • 0 likes

Windows Spotify.exe login problem (again)

This happens every couple months with some update and I do not know what unnatural process is required to login to the Spotify.exe --- there is NO reason that logging in to an application is not standardized. At one point, I thought that I had to use...

Regular

This happens every couple months with some update and I do not know what unnatural process is required to login to the Spotify.exe --- there is NO reason that logging in to an application is not stan...

121698075

Regular

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Solved!! Clicking album cover goes to wrong song

Is this the right place to report bugs? When I click the album cover to jump to the song's location in a playlist, it often jumps to the wrong song if I have sorted the playlist by a column. It won't work until I play a different playlist and then co...

Regular

Is this the right place to report bugs?   When I click the album cover to jump to the song's location in a playlist, it often jumps to the wrong song if I have sorted the playlist by a column....

FearfulSymmetry

Regular

4490 Views

2 replies

14 likes

  • 4490 Views
  • 2 replies
  • 14 likes

switch devices automatically add playlist

When i switch devices it automatically add playlist to my queue.Is there any way to prevent this?

Newbie

When i switch devices it automatically add playlist to my queue. Is  there any way to prevent this?  

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution win10 spotify app slow

On win10 spotify app takes at least 20min to open, any suggestion?

Casual Listener

On win10 spotify app takes at least 20min to open, any suggestion?

RealBlue

Casual Listener

1921 Views

3 replies

0 likes

  • 1921 Views
  • 3 replies
  • 0 likes

lost my playlist

i just logged in and lost all my spotify playlist... how do i get them back??

Casual Listener

i just logged in and lost all my spotify playlist... how do i get them back??

Sebasty

Community Legend

805 Views

5 replies

0 likes

  • 805 Views
  • 5 replies
  • 0 likes