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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81121 Views

40 replies

68 likes

  • 81121 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776269 Views

503 replies

64 likes

  • 776269 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18127 Views

19 replies

5 likes

  • 18127 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

  • 2800 Views
  • 0 replies
  • 4 likes

Discover Weekly wont update

My Discover Weekly playlist isn't wanting to update. Its been 8 days since it last updated and I've tried plenty of fixes which are not working. Unfollowed, logged out, closed and reopened, then signed back in and followed it again and it still hasnt...

Newbie

My Discover Weekly playlist isn't wanting to update. Its been 8 days since it last updated and I've tried plenty of fixes which are not working. Unfollowed, logged out, closed and reopened, then sign...

Nico

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Solved!! Song I didn't chose starts playing

Hello,I opened Spotify on my PC and new songs have been added to my playlist which I have never listened to before and also I was listening to a song on my laptop when it cut out and started playing a classical song I hadn't heard before.This is a bi...

Newbie

Hello, I opened Spotify on my PC and new songs have been added to my playlist which I have never listened to before and also I was listening to a song on my laptop when it cut out and started p...

Nico

Community Legend

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

Spotify window shows up on my desktop and I can't scroll?

http://prntscr.com/j66zkn This pops up on my desktop and I can't scroll or use mouse4 & 5, does anyone know what this is and how to get rid of it?

Newbie

http://prntscr.com/j66zkn   This pops up on my desktop and I can't scroll or use mouse4 & 5, does anyone know what this is and how to get rid of it?

IguanaSetup

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

finding music videos

I use Spotify in Austria and don't have the option of seaching for music videos. When will this option be available? It seems to be available in other areas.

Regular

  I use Spotify in Austria and don't have the option of seaching for music videos.  When will this option be available?  It seems to be available in other areas.

448 Views

0 replies

0 likes

Search
video
  • 448 Views
  • 0 replies
  • 0 likes

Application not working

Hi,Lately I've problems with my desktop application. I've been using desktop application for about one year in my current laptop and I had no problems. But unfortunetely, one week ago application began not to work. Also I am not able to reach spotify...

Newbie

Hi, Lately I've problems with my desktop application. I've been using desktop application for about one year in my current laptop and I had no problems. But unfortunetely, one week ago application b...

moocher

Newbie

495 Views

1 replies

1 likes

  • 495 Views
  • 1 replies
  • 1 likes

Spotify don't recognize iTunes in Windows 10

Hi everyone, i've just installed Windows 10 pro, so iTunes and imported my library for old playlists. Than I install Spotify and when I go in Settings, iTunes doesn't appear in sources! I tried to disinstall and reinstall both, but it doesn't work!Is...

Casual Listener

Hi everyone, i've just installed Windows 10 pro, so iTunes and imported my library for old playlists. Than I install Spotify and when I go in Settings, iTunes doesn't appear in sources! I tried to di...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Playlist no longer available and can't delete it

I followed some playlists, it seems the people who created them delete them.So i can't access them anymore, not a problem, i respect it.My problem is I don't want to see them anymore on my playlist list as no use, the issue is i can't delete them

Casual Listener

I followed some playlists, it seems the people who created them delete them. So i can't access them anymore, not a problem, i respect it. My problem is I don't want to see them anymore on my p...

thebube

Casual Listener

1051 Views

1 replies

0 likes

  • 1051 Views
  • 1 replies
  • 0 likes

outlook

outlook 

Casual Listener

outlook 

Bittencourt

Spotify Star

807 Views

1 replies

0 likes

sfad
  • 807 Views
  • 1 replies
  • 0 likes

Windows Spotify.exe login problem (again)

This happens every couple months with some update and I do not know what unnatural process is required to login to the Spotify.exe --- there is NO reason that logging in to an application is not standardized. At one point, I thought that I had to use...

Regular

This happens every couple months with some update and I do not know what unnatural process is required to login to the Spotify.exe --- there is NO reason that logging in to an application is not stan...

121698075

Regular

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Solved!! Clicking album cover goes to wrong song

Is this the right place to report bugs? When I click the album cover to jump to the song's location in a playlist, it often jumps to the wrong song if I have sorted the playlist by a column. It won't work until I play a different playlist and then co...

Regular

Is this the right place to report bugs?   When I click the album cover to jump to the song's location in a playlist, it often jumps to the wrong song if I have sorted the playlist by a column....

FearfulSymmetry

Regular

4475 Views

2 replies

14 likes

  • 4475 Views
  • 2 replies
  • 14 likes

switch devices automatically add playlist

When i switch devices it automatically add playlist to my queue.Is there any way to prevent this?

Newbie

When i switch devices it automatically add playlist to my queue. Is  there any way to prevent this?  

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution win10 spotify app slow

On win10 spotify app takes at least 20min to open, any suggestion?

Casual Listener

On win10 spotify app takes at least 20min to open, any suggestion?

RealBlue

Casual Listener

1902 Views

3 replies

0 likes

  • 1902 Views
  • 3 replies
  • 0 likes

lost my playlist

i just logged in and lost all my spotify playlist... how do i get them back??

Casual Listener

i just logged in and lost all my spotify playlist... how do i get them back??

Sebasty

Community Legend

774 Views

5 replies

0 likes

  • 774 Views
  • 5 replies
  • 0 likes

Enable the reader in the browser

Cannot use Spotify on Opera in Windows 10.It tells: Enable the reader in the browser

Casual Listener

Cannot use Spotify on Opera in Windows 10. It tells:  Enable the reader in the browser

356 Views

0 replies

0 likes

opera
Windows 10
  • 356 Views
  • 0 replies
  • 0 likes

Problem with logging in

Hi, I'm having trouble logging in Spotify account. I have the password and username but it says Your email and password combination does not match a Spotify account. I'm logged in my Spotify account on my computer but cant login in on my phone.

Newbie

Hi, I'm having trouble logging in Spotify account.  I have the password and username but it says Your email and password combination does not match a Spotify account. I'm logged in my Spoti...

Nico

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

can i play spotify with windows media player to get the visuals

Can i use windows media player to listen to Spotify? I like the visuals it has or does Spotiy have a setting for visuals.

Newbie

Can i use windows media player to listen to Spotify? I like the visuals it has or does Spotiy have a setting for visuals.

Nico

Community Legend

3328 Views

1 replies

1 likes

  • 3328 Views
  • 1 replies
  • 1 likes

Solved!! Unable to drag songs or order Playlists

I used to be able to drag songs onto playlists and order playlists by dragging songs within them on Windows desktop. Could you let me know if this is a change that Spotify has made or if I can recover this feature? Thanks

Casual Listener

I used to be able to drag songs onto playlists and order playlists by dragging songs within them on Windows desktop.    Could you let me know if this is a change that Spotify has made or ...

Nico

Community Legend

910 Views

3 replies

0 likes

  • 910 Views
  • 3 replies
  • 0 likes

After an update a couple days ago my local music wouldn't play at all. Older versions work fine.

I have troubleshooted everything with support and they gave me an older version that does not update automatically for a temporary fix to this problem. I would install the desktop client for windows via the website and then the very next time I updat...

Gig Goer

I have troubleshooted everything with support and they gave me an older version that does not update automatically for a temporary fix to this problem. I would install the desktop client for windows ...

406 Views

0 replies

0 likes

local music
Windows
  • 406 Views
  • 0 replies
  • 0 likes

Solved!! Keeping the format of one playlist and copying it to another?

So, I'm trying to move all my songs from the "songs" section to an actual playlist made by me but I want to keep the order of how it is already, as I have it so the newest added songs are at the top. I know I can do this by manually adding each song ...

Casual Listener

So, I'm trying to move all my songs from the "songs" section to an actual playlist made by me but I want to keep the order of how it is already, as I have it so the newest added songs are at the top....

Nico

Community Legend

850 Views

3 replies

0 likes

  • 850 Views
  • 3 replies
  • 0 likes