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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134370 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134370 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50986 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50986 Views
  • 0 replies
  • 32 likes

Polish playlists?

Hi,there was a news telling us (in PL), thare are couple of new polish content playlists made by Spotify. How to browse them all, see in one place? For now I see just 2-3 of them showing in the main Spotify window (both windows and android).br/Domini...

  • Newbie
  • Hi, there was a news telling us (in PL), thare are couple of new polish content playlists made by Spotify. How to browse them all, see in one place? For now I see just 2-3 of them showing in the mai...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

Cant see the activity of people I am following

I can't the activity of people I am following on my Spotify Premium account. It used to work perfectly well, but about few months ago, probably due to a new upgrade, all that I can see at the friend's activity window is the option to 'find friends' w...

  • Newbie
  • I can't the activity of people I am following on my Spotify Premium account. It used to work perfectly well, but about few months ago, probably due to a new upgrade, all that I can see at the friend'...
  • 155 Views
  • 0 replies
  • 2 likes
  • Windows
  • 155 Views
  • 0 replies
  • 2 likes

Off line downloaded playlists, sync between devices.

Hello, despite searches I can't find an answer to this, going either way.Playlist syncing works Fine, as long as we're talking about the playlists themselves, the metadata.Local files work, between and android device and my desktop, putting songs in ...

  • Regular
  • Hello, despite searches I can't find an answer to this, going either way. Playlist syncing works Fine, as long as we're talking about the playlists themselves, the metadata. Local files work, betwe...
  • 172 Views
  • 0 replies
  • 0 likes
  • Windows
  • 172 Views
  • 0 replies
  • 0 likes

passaggio a Premium non funziona più riproduzione

dopo essere passato alla versione premium non funziona più in nessun modo la riproduzione da PC con windowsrilascia sempre la dicitura: questo brano non è disponibile.Se il file si trova sul computer puoi importarlo. come si fa?

  • Casual Listener
  • dopo essere passato alla versione premium non funziona più in nessun modo la riproduzione da PC con windows rilascia sempre la dicitura: questo brano non è disponibile.Se il file si trova sul comput...
  • alessandralai
  • Casual Listener
  • 1760 Views
  • 6 replies
  • 3 likes
  • 1760 Views
  • 6 replies
  • 3 likes

Searching only in followed music

Hi, is there any way, to search by using "tag:new" but only in Artists that i am following? Thanks in advence.

  • Newbie
  • Hi,   is there any way, to search by using "tag:new" but only in Artists that i am following?   Thanks in advence. 
  • 97 Views
  • 0 replies
  • 0 likes
  • Windows
  • 97 Views
  • 0 replies
  • 0 likes

Spotify starts playing after boot from sleepmode (client/Windows 10)

Whenever I need to close my laptop, I pause my music and close the lid. Whenever I open the lid (reboot from sleepmode) Spotify automatically starts playing the song again. Is there an option to disable this? Thanks in advance!

  • Casual Listener
  • Whenever I need to close my laptop, I pause my music and close the lid. Whenever I open the lid (reboot from sleepmode) Spotify automatically starts playing the song again.   Is there an optio...
  • JeroenBourne
  • Casual Listener
  • 147 Views
  • 1 replies
  • 0 likes
  • Windows
  • 147 Views
  • 1 replies
  • 0 likes

Spotify flashes dialog box then crashes following update

Hi. The following is occuring for me: Spotify tells me if I restart, it will update.I choose to restart and updateThe next time I try to open Spotify, a dialog box (looks to be a command prompt) flashes up, and immediately closes (before I get a chan...

  • Newbie
  • Hi.   The following is occuring for me:   Spotify tells me if I restart, it will update. I choose to restart and update The next time I try to open Spotify, a dialog box (looks to be...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Spotify stops randomly when I open another Windows app in Windows 10

I have two problems that I think is linked. 1. Spotify is fiddeling with the voulme, not much but eough to drive me insane. I have tried everything, from reinstalling the driver to turn of all the audio enhancements.Still the same issue. If I use Win...

  • Gig Goer
  • I have two problems that I think is linked.   1. Spotify is fiddeling with the voulme, not much but eough to drive me insane. I have tried everything, from reinstalling the driver to turn of a...
  • RutgerManger
  • Gig Goer
  • 644 Views
  • 1 replies
  • 0 likes
  • Windows
  • 644 Views
  • 1 replies
  • 0 likes

Amount of songs in a playlist?

I know you can see how many total songs are in a playlist at the top. Is there a way to highlight a chunk of them and Spotify tell you how many are highlighted? Or, is there a way to see how many songs a single user has added to a colloborative playl...

  • Newbie
  • I know you can see how many total songs are in a playlist at the top. Is there a way to highlight a chunk of them and Spotify tell you how many are highlighted? Or, is there a way to see how many son...
  • rednblu
  • Roadie
  • 2443 Views
  • 2 replies
  • 1 likes
  • Windows
  • 2443 Views
  • 2 replies
  • 1 likes

Re: Inbox and messages

Hello, Could you please restore my inbox playlist too please? Thank you(jarrydfoster@hotmail.com)

  • Newbie
  • Hello,   Could you please restore my inbox playlist too please? Thank you (jarrydfoster@hotmail.com)
  • 220 Views
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  • 220 Views
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Can't uninstall Spotify on Windows 7 PC

Hi! On my Windows 7 PC when I go into the Programs and Features to try to uninstall Spotify upon clicking it and pressing uninstall it shows a loading cursor and does nothing. I am not sure why it does this but it is really annoying as I am trying to...

  • Casual Listener
  •  Hi! On my Windows 7 PC when I go into the Programs and Features to try to uninstall Spotify upon clicking it and pressing uninstall it shows a loading cursor and does nothing. I am not sure why...
  • IguanaSetup
  • Community Legend
  • 1495 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1495 Views
  • 3 replies
  • 0 likes

Solved!! Public/Private Playlists & Playlist Cover Images/Descriptions

Only get prompted for cover/descriptions under New Playlist, once set the option is never seen again, not even to change or edit what was set.On my spotify (windows 10) desktop app I no longer have the option to make my playlists private or public wh...

Sptofy New Playlist.PNG pic 2.PNG spotify 3.PNG spotify.PNG
  • Roadie
  • Only get prompted for cover/descriptions under New Playlist, once set the option is never seen again, not even to change or edit what was set. On my spotify (windows 10) desktop app I no longer have...
  • mollyroxyy
  • Newbie
  • 2814 Views
  • 16 replies
  • 0 likes
  • Web Player
    Windows
  • 2814 Views
  • 16 replies
  • 0 likes

Solved!! "This song is not available. If you have the file on your computer you can import it."

As you may guess by the subject, I'm getting the blue notification bar at the top of my program window reading, "This song is not available. If you have the file on your computer you can import it." I recently built a new desktop PC running Windows 1...

  • Newbie
  • As you may guess by the subject, I'm getting the blue notification bar at the top of my program window reading, "This song is not available. If you have the file on your computer you can import it."&...
  • jr-mojo
  • Newbie
  • 621 Views
  • 1 replies
  • 0 likes
  • 621 Views
  • 1 replies
  • 0 likes

Spotify won't run or uninstall or do anything

I've tried to be patient with this, i've tried many different options posted here to resolve this issue and nothing has worked so far.Everytime I attempt to uninstall spotify from my control panel it tells me spotify has stopped workingI've tried it ...

  • Casual Listener
  • I've tried to be patient with this, i've tried many different options posted here to resolve this issue and nothing has worked so far. Everytime I attempt to uninstall spotify from my control panel ...
  • Sebasty
  • Spotify Star
  • 1298 Views
  • 7 replies
  • 0 likes
  • Windows
  • 1298 Views
  • 7 replies
  • 0 likes

Solved!! Spotiamb 0.2.1 Connected Device

I'm experiencing a connected device that is not a device that I own. Music plays at random after it being paused for a bit. I've already done the following: Logged out of all devices, and reset me password. This worked for a few moments it seemed, an...

  • Casual Listener
  • I'm experiencing a connected device that is not a device that I own. Music plays at random after it being paused for a bit.    I've already done the following:   Logged out of all ...
  • ironfuturist
  • Casual Listener
  • 3511 Views
  • 8 replies
  • 1 likes
  • 3511 Views
  • 8 replies
  • 1 likes

Does Discover Weekly "Don't Recommend" button also not recommend similar songs/artists?

Recently, Discover Weekly has added a "Don't recommend this song" and "Don't recommend this artist" feature. I am wondering if this also influences similar song/artist recommendations. The tooltip that pops up says that it "won't recommend songs like...

  • Casual Listener
  • Recently, Discover Weekly has added a "Don't recommend this song" and "Don't recommend this artist" feature. I am wondering if this also influences similar song/artist recommendations. The tooltip th...
  • 145 Views
  • 0 replies
  • 0 likes
  • Windows
  • 145 Views
  • 0 replies
  • 0 likes

How does Discover Weekly's "Don't recommend this artist" work with songs with multiple artists?

When using Discover Weekly's "Don't recommend this artist" feature, the tooltip says it won't recommend whatever the first listed artist is anymore. Is this correct, or does this feature also block the rest of the listed artists on the song from appe...

  • Casual Listener
  • When using Discover Weekly's "Don't recommend this artist" feature, the tooltip says it won't recommend whatever the first listed artist is anymore. Is this correct, or does this feature also block t...
  • 151 Views
  • 0 replies
  • 0 likes
  • Windows
  • 151 Views
  • 0 replies
  • 0 likes

A metà brano la riproduzione procede a scatti

Buonasera. Sono abbonata a Spotify Premiun ormai quasi da un anno, e da quasi un mese a questa parte, quando metto in riproduzione un brano su Spotify (da Windows), questo, arrivato circa a metà, comincia ad andare a scatti, si blocca e poi riprende,...

  • Newbie
  • Buonasera. Sono abbonata a Spotify Premiun ormai quasi da un anno, e da quasi un mese a questa parte, quando metto in riproduzione un brano su Spotify (da Windows), questo, arrivato circa a metà, com...
  • 1707 Views
  • 0 replies
  • 4 likes
  • 1707 Views
  • 0 replies
  • 4 likes

Solved!! Friends are all grey'ed out - no status Premium User

Strange, I have seen this issue as far back as 2 years ago, but even with a chat to support still know KB or straight up a resolution. Yesterday, friends status all good, today all greyed out and no status on two windows 10 and windows 7 different ne...

  • Casual Listener
  • Strange, I have seen this issue as far back as 2 years ago, but even with a chat to support still know KB or straight up a resolution.    Yesterday, friends status all good, today all gre...
  • nyc-dave
  • Casual Listener
  • 263 Views
  • 1 replies
  • 0 likes
  • Windows
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! How to enable crossfading?

Hi everybody, how do I activate crossfading for Spotify? I don't have any option in my Spotify settings. Thanks for your help. Uli

  • Newbie
  • Hi everybody,   how do I activate crossfading for Spotify? I don't have any option in my Spotify settings.   Thanks for your help.   Uli
  • bobiesterling
  • Newbie
  • 45031 Views
  • 19 replies
  • 0 likes
  • 45031 Views
  • 19 replies
  • 0 likes

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