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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11767 Views

105 replies

47 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1362 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3389 Views

39 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8983 Views

0 replies

4 likes

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family group

My mother was taken from the family group, and now I can't put her back in the group.

Newbie

My mother was taken from the family group, and now I can't put her back in the group.

Suareze18

Newbie

554 Views

1 replies

0 likes

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Superuser Contribution New computer, playlist not syncing properly

I just got a new computer and when I checked one of my recently played (on my mobile) playlists it only has 6 songs in the desktop app. On my mobile and my old computer there are 34 songs. How can I fix this? Uninstalling and reinstalling the app did...

Newbie

I just got a new computer and when I checked one of my recently played (on my mobile) playlists it only has 6 songs in the desktop app. On my mobile and my old computer there are 34 songs. How can I ...

Alfredo

Roadie

722 Views

1 replies

0 likes

new computer
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Superuser Contribution Play music from a certain year

1990 was a good music year for me so I’d like to create some kind of playlist of all top hits from this year and after that possibly other years too.Does anyone know if it’s possible to create playlists such as this Based on year of release? Thinking...

Newbie

1990 was a good music year for me so I’d like to create some kind of playlist of all top hits from this year and after that possibly other years too. Does anyone know if it’s possible to create play...

Alfredo

Roadie

6905 Views

1 replies

0 likes

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Superuser Contribution Importing HD Audio from local files

Hi, I have some HD Audio files that I would like to play through my spotify.I am wondering is there anyway to do this I know for sure the Spotify supports .mp3/4 but I am unsure if the support any HD formats like FLAC, ALAC or MQA. I know Spotiy HD i...

Newbie

Hi,   I have some HD Audio files that I would like to play through my spotify. I am wondering is there anyway to do this I know for sure the Spotify supports .mp3/4 but I am unsure if the sup...

Alfredo

Roadie

1505 Views

1 replies

0 likes

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Superuser Contribution "Publish my activity on Spotify" automatically reactivates when opening app

If I disable "Publish my activity on Spotify" and then close the app and reopen, it will be reactivated. How do I permanently de-activate?

Newbie

If I disable "Publish my activity on Spotify" and then close the app and reopen, it will be reactivated. How do I permanently de-activate?

Alfredo

Roadie

712 Views

1 replies

1 likes

  • 712 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to play songs from albums at all (but can everywhere else)

Hi all, Bit of a weird issue. Recently on my home desktop I have been unable to play songs from any album page. Both the green 'Play' and the play icons on individual songs do absolutely nothing. Anywhere else on Spotify, I can play music just fine. ...

Newbie

Hi all,   Bit of a weird issue. Recently on my home desktop I have been unable to play songs from any album page. Both the green 'Play' and the play icons on individual songs do absolutely not...

Alfredo

Roadie

596 Views

1 replies

0 likes

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  • 1 replies
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[Desktop] When i shuffle my playlist, the first songs are always the song i have added most recently

When I shuffle a playlist, the songs that are played first are always the ones I have added most recently. How do I change this?

Newbie

When I shuffle a playlist, the songs that are played first are always the ones I have added most recently. How do I change this?

348 Views

0 replies

0 likes

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Friend Activity

I can not see what my friend is hearing but he can see what I'm hearing. So to see if the bugg was mine we asked another friend to enter the spotify and for him it would appear this friend to listen. Why not appear for me?

Casual Listener

I can not see what my friend is hearing but he can see what I'm hearing. So to see if the bugg was mine we asked another friend to enter the spotify and for him it would appear this friend to listen....

464 Views

0 replies

1 likes

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Superuser Contribution Can't log in on desktop

So my Spotify was playing up so I logged out and when I went to log in it won't let me. I put in my username and password and the screen just kinda freezes as if it's loading, but I've left it for an hour and it still won't log in. I can't find anyon...

Newbie

So my Spotify was playing up so I logged out and when I went to log in it won't let me. I put in my username and password and the screen just kinda freezes as if it's loading, but I've left it for an...

user-removed

Not applicable

650 Views

2 replies

0 likes

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Superuser Contribution Can I NOT download saved tracks?

Since the web player has been virtually destroyed by Spotify, I may be forced to download the Spotify application to use on my laptop. If I do, am I forced to download all my saved tracks to my hardrive? I want the saved tracks download for my iPhone...

Regular

Since the web player has been virtually destroyed by Spotify, I may be forced to download the Spotify application to use on my laptop.  If I do, am I forced to download all my saved tracks to my...

Alfredo

Roadie

768 Views

1 replies

0 likes

saved
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Superuser Contribution Playlist says I have 255 songs, only about 25% play, songs don't appear on mobile, help!

All the playlist songs appear on the desktop version but most do not play in shuffle mode or when selected.directly. Mobile version of the playlist only shows about 20% of the songs on the playlist. I have about 5-10 playlists with this issue. Many o...

Newbie

All the playlist songs appear on the desktop version but most do not play in shuffle mode or when selected.directly. Mobile version of the playlist only shows about 20% of the songs on the playl...

Alfredo

Roadie

1010 Views

1 replies

0 likes

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Superuser Contribution Spotify Artists pay per stream

Hellou Community. I have few questions. How much is Spotify paying Artists per stream. And if i have on my songs for example 1000 streams made by 500 users, will spotify pay me for all of those streams or just for 500?Thanks for all answears!

Casual Listener

Hellou Community. I have few questions. How much is Spotify paying Artists per stream. And if i have on my songs for example 1000 streams made by 500 users, will spotify pay me for all of those strea...

Alfredo

Roadie

1554 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Pick up songs where i left

Hi,1 month ago i restore my PC desktop with windows 10.Before restoring it, when i switch on my PC and start spotify, The application start with the playback queue that i leave when i switch off it.Now, After the recovery, when i switch on PC and Spo...

Newbie

Hi, 1 month ago i restore my PC desktop with windows 10. Before restoring it, when i switch on my PC and start spotify, The application start with the playback queue that i leave when i switch off ...

Alfredo

Roadie

664 Views

1 replies

0 likes

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Superuser Contribution Memory leak in Windows 10 client when using Local Files

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusable until I kill the process in Task Manager. Once ...

Casual Listener

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusa...

Alfredo

Roadie

762 Views

1 replies

2 likes

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  • 1 replies
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Recent Artists Not Refreshing

Come on Spotify, it's 2018 and your recently played artists are still messed up. Anyone know a fix? Uninstalled but it doesn't work on both Android and laptop,

Newbie

Come on Spotify, it's 2018 and your recently played artists are still messed up. Anyone know a fix? Uninstalled but it doesn't work on both Android and laptop, 

737 Views

0 replies

6 likes

recent artists
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Superuser Contribution Cannot UNINSTALL Spotify. HELP!

Hey All, I'm losing my mind trying to get spotify off of my computer. I've tried many of the suggestions for Windows to no avail. I've tried: -Going to programs and clicking uninstall...after clicking uninstall, nothing happens -Checked under Library...

Newbie

Hey All,   I'm losing my mind trying to get spotify off of my computer. I've tried many of the suggestions for Windows to no avail. I've tried:   -Going to programs and clicking uninsta...

Alfredo

Roadie

861 Views

1 replies

0 likes

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Superuser Contribution Playlist keeps playing the first song after every song I listen to

I have to manually select the next song in the playlist, because the first song keeps automatically playing.

Newbie

I have to manually select the next song in the playlist, because the first song keeps automatically playing. 

Alfredo

Roadie

2169 Views

1 replies

1 likes

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  • 1 replies
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Desktop/webplayer playing incorrect song

I've only found one instance of this so far.Trying to play "One More Light" by Linkin Park. When I play it on my tablet, it plays the correct track. But on the webplayer AND/OR desktop app(using the "old" client) on my PC (Win10), it shows "One More ...

Casual Listener

I've only found one instance of this so far. Trying to play "One More Light" by Linkin Park. When I play it on my tablet, it plays the correct track. But on the webplayer AND/OR desktop app(using th...

BillSlank

Casual Listener

647 Views

2 replies

0 likes

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Surface Pro 4 Desktop App Quits Playing 4 Seconds Into Song

Can be restarted by touching back arrow on app. Consistent and very irritating Network doesn't matter, albums, playlists, radio -- doesn't matter...downloaded songs--doesn't matter. No other service does this. In spite of it's other great features, t...

Newbie

Can be restarted by touching back arrow on app.   Consistent and very irritating   Network doesn't matter, albums, playlists, radio -- doesn't matter...downloaded songs--doesn't matter....

418 Views

0 replies

0 likes

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Moving album art/ videos

Lord Huron's new album Vide Noir has a feature that when you listen to it on mobile if you are viewing the current song playing it has a video or animation that goes with that song. I was hoping to have this functionality when I put my desktop app in...

Newbie

Lord Huron's new album Vide Noir has a feature that when you listen to it on mobile if you are viewing the current song playing it has a video or animation that goes with that song. I was hoping to h...

3104 Views

0 replies

6 likes

  • 3104 Views
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  • 6 likes