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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80945 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774821 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17685 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2777 Views

0 replies

4 likes

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Synchronise Private Mode

Hey! I'm just posting this in Windows, but it applies to all platforms. It would be nice if you turned on private mode on one device, it would turn it on for all other devices on your account. I have times where I switch from my laptop to my phone, a...

Regular

Hey!   I'm just posting this in Windows, but it applies to all platforms. It would be nice if you turned on private mode on one device, it would turn it on for all other devices on your accoun...

tencents12

Regular

975 Views

2 replies

0 likes

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Solved!! PHOTO FOR SPOTIFY PLAYLIST DOES NOT SEND

You have a photo of the Spotify playlist, but it always goes wrong: "This image is too small. It should be at least 300x300".

Newbie

You have a photo of the Spotify playlist, but it always goes wrong: "This image is too small. It should be at least 300x300".

Sebasty

Community Legend

19884 Views

1 replies

1 likes

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Enable menu / title bar option is missing

The Menu / Title bar is missing from the Windows desktop app. I am running it on a PC, not a mobile device so no need for this option to be hidden. Now it is less convenient to click into these menus. Please add an option to re-enable this functional...

Regular

The Menu / Title bar is missing from the Windows desktop app. I am running it on a PC, not a mobile device so no need for this option to be hidden. Now it is less convenient to click into these menus...

sf159753

Newbie

3230 Views

2 replies

7 likes

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  • 2 replies
  • 7 likes

No song is playable anymore on Win10

Hi,since today no song is playable anymore on Win10.I have a premium account.Already tried everything from help page concerning playback issues (https://support.spotify.com/de/using_spotify/troubleshooting/playback-issues/) but nothing helps.That's l...

Casual Listener

Hi, since today no song is playable anymore on Win10. I have a premium account. Already tried everything from help page concerning playback issues (https://support.spotify.com/de/using_spotify/tro...

Sebasty

Community Legend

503 Views

1 replies

0 likes

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Shuffling Problem with Spotify Windows

I've been having issues with shuffling. Example let's say my first song on my shuffle playlist is Bee Gees Stayin Alive then the second song is Elton John Your song. I figure cool its shuffling then seconds later The Bee Gees song stayin alive plays ...

Newbie

I've been having issues with shuffling. Example let's say my first song on my shuffle playlist is Bee Gees Stayin Alive then the second song is Elton John Your song. I figure cool its shuffling then ...

Soundofus

Community Legend

506 Views

1 replies

0 likes

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Sound problem

If i change my windows to other apps my spotify will becomes smaller

Newbie

If i change my windows to other apps my spotify will becomes smaller

Soundofus

Community Legend

467 Views

1 replies

0 likes

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Now Playing queue resets randomly

This has only happened once before (back in January I think) but it happened twice within the past week: the playlist that I'm listening to resets in the Now Playing queue. Meaning, when I open my Spotify app (Windows 10, most recent version) after t...

Music Fan

This has only happened once before (back in January I think) but it happened twice within the past week: the playlist that I'm listening to resets in the Now Playing queue. Meaning, when I open my Sp...

Soundofus

Community Legend

2699 Views

1 replies

0 likes

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Superuser Contribution "This song is not available" message for tracks in local files

I'm getting the "This song is not available. If you have the file on your computer you can import it" message for an album I have just added to my local files (Music for People in Trouble by Susanne Sundfor). If I switch off local files in Preference...

Gig Goer

I'm getting the "This song is not available. If you have the file on your computer you can import it" message for an album I have just added to my local files (Music for People in Trouble by Sus...

GCWright

Gig Goer

864 Views

2 replies

0 likes

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Greyed out songs that are available on Spotify

For some reason, a file I downloaded off Napster almost 2 decades ago, Traci Lords - Fallen Angel (bottom of the image) is not greyed out, however the entire album including that same track which I purchased from iTunes is greyed out. I verified that...

Newbie

For some reason, a file I downloaded off Napster almost 2 decades ago, Traci Lords - Fallen Angel (bottom of the image) is not greyed out, however the entire album including that same track which I p...

436 Views

0 replies

0 likes

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Possible Solution for Blank Screen problem

So for a whole month I was having issues with the Spotify desktop app loading up. It would take me to a blank screen. There were many solutions and threads where some people tried all the fixes suggested and it didn't work out for them. I was one of ...

Newbie

So for a whole month I was having issues with the Spotify desktop app loading up. It would take me to a blank screen. There were many solutions and threads where some people tried all the fixes sugge...

872 Views

0 replies

1 likes

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Spotify refuses to play tracks that are in my computer's library

Before any confusion arives, I'm trying to play Spotify's version of these albums - not just trying to listen to my copy through the app. This has only come up recently.Yes, I have tried reinstallation. It persists.

Newbie

Before any confusion arives, I'm trying to play Spotify's version of these albums - not just trying to listen to my copy through the app. This has only come up recently. Yes, I have tried reinstalla...

342 Views

0 replies

0 likes

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local files bug (spotify forgets about local files)

1. add some local files to desktop app2. add song from local files to some playlist3. play song in the playlist4. manualy seek progress playing bar to beggining of the songspotify forgets about this song and says that song is unavailable on this comp...

Regular

1. add some local files to desktop app 2. add song from local files to some playlist 3. play song in the playlist 4. manualy seek  progress playing bar to beggining of the song spotify forge...

Alfredo

Roadie

3368 Views

14 replies

1 likes

Desktop
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Spotify desktop shortcuts not working. (Win10)

My Spotify shortcuts not working while playing on background. I tried reinstall but it didn't work. I need your help.

Newbie

My Spotify shortcuts not working while playing on background. I tried reinstall but it didn't work. I need your help.

555 Views

0 replies

0 likes

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Fullscreen is not focusable in the latest version

Spotify cannot be focused when I switch fullscreen applications with the latest version.This happens when I have Spotify on one screen and a fullscreen application on the other - if I alt+tab or mouse over to Spotify on the other screen I can't selec...

Casual Listener

Spotify cannot be focused when I switch fullscreen applications with the latest version. This happens when I have Spotify on one screen and a fullscreen application on the other - if I alt+tab or mo...

420 Views

0 replies

0 likes

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playlist gone in sidebar?

i no longer see my 'written' playlist on the left sidebar? it does show 'recently played' stuff, but not all my playlists? hitting "your music" only brings up album thumbnails on the page? help

Casual Listener

i no longer see my 'written' playlist on the left sidebar?  it does show 'recently played' stuff, but not all my playlists?   hitting "your music" only brings up album thumbnails on th...

fmn

Casual Listener

1048 Views

1 replies

0 likes

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  • 1 replies
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Solved!! 'This song is not available' Shows for EVERY song I try to play

Hi! I am unable to get spotify on my work PC to play any music. This has been an issue that has come and gone for a few weeks. For any given track I try to play (literally any) I recieve the message 'This song is not available. If you have the file o...

Regular

Hi!   I am unable to get spotify on my work PC to play any music. This has been an issue that has come and gone for a few weeks.   For any given track I try to play (literally any) I re...

craigg75

Newbie

100412 Views

60 replies

8 likes

Mac
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Windows 10 Overlay

I've been trying to see other boards, and find nothing related to this in particular. When my overlay is opened up by tweaking volume, I click on the overlay (when Spotify is minimized), and it does not open Spotify. Additionally, when in app, I will...

Newbie

I've been trying to see other boards, and find nothing related to this in particular. When my overlay is opened up by tweaking volume, I click on the overlay (when Spotify is minimized), and it does ...

1077 Views

0 replies

0 likes

overlay
Windows 10
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Superuser Contribution No CONCERTS click on the artist page

there are no CONCERTS click on the artist page, therefore I can't follow my followed artist's shows there are no CONCERTS click on the artist page, therefore I can't follow my followed artist's shows

Newbie

there are no CONCERTS click on the artist page, therefore I can't follow my followed artist's shows     there are no CONCERTS click on the artist page, therefore I can't follow my foll...

SergioDavid

Roadie

558 Views

1 replies

0 likes

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When I open an album on Spotify and try to play songs from within the album it does not play?

I am using Windows 10. Individual songs within the album will not play no matter how many times I click on the track. The only way I can play the song is if i search for it in spotify search or I play the whole album at once by clicking on the large ...

Casual Listener

I am using Windows 10.    Individual songs within the album will not play no matter how many times I click on the track. The only way I can play the song is if i search for it in spotify ...

Raamik

Casual Listener

731 Views

4 replies

5 likes

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  • 5 likes

can not sign in to the application

I moved from Canada to the US, I changed the country in the profile settings, everything was as it should be, but when I log into the application, I still get an error that I'm not in my country and I have to change it in the settings (and I already ...

Visitor

I moved from Canada to the US, I changed the country in the profile settings, everything was as it should be, but when I log into the application, I still get an error that I'm not in my country and ...

Nico

Community Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes