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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 137212 Views
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  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53426 Views
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  • Windows
  • 53426 Views
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Clarification on the new 'usernames'

Got a question here, so my friend just signed up for a new Spotify account, but her username is just a bunch of random letters and numbers. Now I know that you changed usernames so user would get randomly generated usernames, but I'd like if you coul...

  • Visitor
  • Got a question here, so my friend just signed up for a new Spotify account, but her username is just a bunch of random letters and numbers. Now I know that you changed usernames so user would get ran...
  • IguanaSetup
  • Community Legend
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
  • 0 likes

All of My song got deleted. Help!!

Help i turned on spotify and saw all my music was missing. my playlists were still there, but my songs were gone.

  • Newbie
  • Help i turned on spotify and saw all my music was missing. my playlists were still there, but my songs were gone.  
  • hammo43
  • Newbie
  • 220 Views
  • 1 replies
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  • Windows
  • 220 Views
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Disk usage?

Whenever I use spotify it seems to use at least 80% of my disk. It get's quite annoying when I am playing a game, or trying to do anything on my own computer. It's a music application, not a music downloading/saving/writing on your disk application. ...

  • Casual Listener
  • Whenever I use spotify it seems to use at least 80% of my disk. It get's quite annoying when I am playing a game, or trying to do anything on my own computer. It's a music application, not a music do...
  • danijones2324
  • Casual Listener
  • 14515 Views
  • 5 replies
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  • Windows
  • 14515 Views
  • 5 replies
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Error Code 13

So I can't open up spotify anymore. I tried reinstalling spotify and I've only gotten the message "The installer is unable to install Spotify because the neccessary files could not be created. (Error Code: 13) I've tried numerous things to try to fix...

  • Newbie
  • So I can't open up spotify anymore. I tried reinstalling spotify and I've only gotten the message "The installer is unable to install Spotify because the neccessary files could not be created. (Error...
  • Theagainmen
  • Newbie
  • 203 Views
  • 1 replies
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  • 203 Views
  • 1 replies
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Cracking and popping on windows

When im listening to music on spotify, ill get these crackles and pop sounds that ruins the listening experince. I get these on pretty much every song. this doesnt happen on anyweb broswers, but I did check and it is happeninbg on iTunes. Ive tried, ...

  • Casual Listener
  • When im listening to music on spotify, ill get these crackles and pop sounds that ruins the listening experince. I get these on pretty much every song. this doesnt happen on anyweb broswers, but I di...
  • connor_white53
  • Casual Listener
  • 497 Views
  • 2 replies
  • 0 likes
  • 497 Views
  • 2 replies
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Solved!! Spotify Desktop Songs playlist download

I can not find anywhere in the desktop app to download Songs playlists. Everything else can be downloaded, but this is not possible.Is it possible to download it at all? OS: Windows 10 x64App version: 1.0.69.336.g7edcc575 (Windows Store version) Rega...

  • Casual Listener
  • I can not find anywhere in the desktop app to download Songs playlists. Everything else can be downloaded, but this is not possible. Is it possible to download it at all?   OS: Windows 10 x64...
  • IguanaSetup
  • Community Legend
  • 831 Views
  • 1 replies
  • 0 likes
  • 831 Views
  • 1 replies
  • 0 likes

Cant download a playlist

I creatd a playlist and want to download it to my desktop - When I click on download button (white) nothing happens. Do I need a premium membership to do that ?

  • Newbie
  • I creatd a playlist and want to download it to my desktop - When I click on download button (white) nothing happens. Do I need a premium membership to do that ? 
  • IguanaSetup
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Windows
  • 199 Views
  • 1 replies
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Spotify Error Code 18 - Windows 10

This is more of a solution than a question if anyone comes across the same issue as I tried looking around these forums but eventually just worked it out myself. I found out Spotify wasn't installing the update after I had recently closed it and atte...

  • Casual Listener
  • This is more of a solution than a question if anyone comes across the same issue as I tried looking around these forums but eventually just worked it out myself.   I found out Spotify wasn't i...
  • 463 Views
  • 0 replies
  • 0 likes
  • code 18
    error code 18
    Windows 10
  • 463 Views
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Songs i heard on discovery weekly dont appear on my history

So i listened to some songs i really liked yesterday on my discovery weekly but i forgot to print it, so i went on the history list in order to find my songs, and its completly empty. i tried reinstalling the program, and still nothing changes.Can so...

  • Newbie
  • So i listened to some songs i really liked yesterday on my discovery weekly but i forgot to print it, so i went on the history list in order to find my songs, and its completly empty. i tried reinsta...
  • is_thunder117
  • Casual Listener
  • 215 Views
  • 1 replies
  • 0 likes
  • Windows
  • 215 Views
  • 1 replies
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Unable to drag songs into Playlist, unable to resize Spotify window, unable to rearrange Playlists

Hi,I just updated my PC to latest Dell XPS 8920 and downloaded Spotify (same issues apply here as my old PC). Lately have had following issues: 1) Not been able to click and drag bottom, right side, or bottom right corner to resize Spotify window.2) ...

  • Newbie
  • Hi, I just updated my PC to latest Dell XPS 8920 and downloaded Spotify (same issues apply here as my old PC). Lately have had following issues:   1) Not been able to click and drag bottom, r...
  • 141 Views
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  • 141 Views
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Songs on desktop app are longer than Web Player and replay the last few seconds

Hi there,I got Premium about a month ago and there's this really annoying issue that only happens on my desktop app where the songs end and then got back to playing the last seconds of the song again. Everything works fine on the web player, but I no...

  • Newbie
  • Hi there, I got Premium about a month ago and there's this really annoying issue that only happens on my desktop app where the songs end and then got back to playing the last seconds of the song aga...
  • 144 Views
  • 0 replies
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  • 144 Views
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Can't play anything from Green Day

So the situation is that when I press "Shuffle play" for Green Day the only song that comes up is one that they did together with another band. I can't listen to any of their songs. If I double click on one of their song in one of my playlists it sim...

  • Casual Listener
  • So the situation is that when I press "Shuffle play" for Green Day the only song that comes up is one that they did together with another band. I can't listen to any of their songs. If I double click...
  • salmonsushee
  • Casual Listener
  • 1495 Views
  • 7 replies
  • 3 likes
  • Windows
  • 1495 Views
  • 7 replies
  • 3 likes

Spotify family account ontvangt geen uitnodiging

Ik heb gister een familielid uitgenodigd voor het Spotify familie account. De uitnodiging is nog steeds niet binnen. Hoe lang duurt het ongeveer voordat de uitnodiging in de mailbox van de ander terecht komt? Spambox is ook al gecontroleerd.

  • Casual Listener
  • Ik heb gister een familielid uitgenodigd voor het Spotify familie account. De uitnodiging is nog steeds niet binnen. Hoe lang duurt het ongeveer voordat de uitnodiging in de mailbox van de ander tere...
  • Watchmaker2
  • Casual Listener
  • 671 Views
  • 1 replies
  • 0 likes
  • Windows
  • 671 Views
  • 1 replies
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No smartphone

I have spotify on my laptop, I do not have a smartphone, and I want to play my music on my HiFi; (without using cables). Is this possible? If so, how? Regards

  • Casual Listener
  • I have spotify on my laptop, I do not have a smartphone, and I want to play my music on my HiFi; (without using cables). Is this possible? If so, how?   Regards        ...
  • ReatKay
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
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Latest update: Get Link/URI not working anymore

The new spotify client update made the copy artist/album/song/playlist link not working anymore. No message of copied link , and nothing in the clipboard after using the function.

  • Roadie
  • The new spotify client update made the copy artist/album/song/playlist link not working anymore.  No message of copied link , and nothing in the clipboard after using the function.
  • 542 Views
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  • Desktop
  • 542 Views
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[BUG] Playing album when not all tracks are available

If you play an album where the first tracks are not available, than in the album list the wrong track is shown as playing. In the lower pane the proper track is shown. See screen shot.

  • Newbie
  • If you play an album where the first tracks are not available, than in the album list the wrong track is shown as playing. In the lower pane the proper track is shown. See screen shot.
  • 223 Views
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  • 223 Views
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Autostart Problem solved

I think many of you had the same Problem as me. Even if you've set the Autostart option to "off" Spotify would still start after a reboot of the device.After a quick chat with the support team they finally brought a solution. After you changed the se...

  • Newbie
  • I think many of you had the same Problem as me. Even if you've set the Autostart option to "off" Spotify would still start after a reboot of the device. After a quick chat with the support team they...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! I can't play 3 songs in an album

On the Shawn Mendes album Handwritten there are three songs Bring it back, The weight, and Imagination and I can't listen to the songs they are grayed out and they are good songs just wondering why I can't listen to them because it is very annoying.

  • Newbie
  • On the Shawn Mendes album Handwritten there are three songs Bring it back, The weight, and Imagination and I can't listen to the songs they are grayed out and they are good songs just wondering why I...
  • zipmiX
  • Regular
  • 568 Views
  • 1 replies
  • 1 likes
  • Windows
  • 568 Views
  • 1 replies
  • 1 likes

Desktop client plays songs very choppy/buffering

My tablet just updated Windows 10 Home to version 1709 build 16299.98, now the songs will start out ok on the first song but then gets choppy after that and is useless. I uninstalled the app, restarted and then installed the latest from Microsoft Sto...

  • Newbie
  • My tablet just updated Windows 10 Home to version 1709 build 16299.98, now the songs will start out ok on the first song but then gets choppy after that and is useless.   I uninstalled the app...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Remake!!!

Hello Spotify!! Could you pleaasee do a remake of the interface? The current one is quite old and hasn't really changed since I got it (which was 2013). I am starting to get bored of the current interface and would like a change. Even if you moved a ...

  • Newbie
  • Hello Spotify!! Could you pleaasee do a remake of the interface? The current one is quite old and hasn't really changed since I got it (which was 2013). I am starting to get bored of the current...
  • 1381 Views
  • 0 replies
  • 1 likes
  • Other
  • 1381 Views
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  • 1 likes