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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81721 Views

40 replies

68 likes

  • 81721 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779802 Views

503 replies

64 likes

  • 779802 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

19068 Views

19 replies

5 likes

  • 19068 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2849 Views

0 replies

4 likes

  • 2849 Views
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  • 4 likes

Desktop keeps stopping tracks

Any idea why my spotify desktop keeps stopping tracks randomly? Sometimes they will restart if I hit play again, other times it just won't start again. Only seems to happen on desktop, it works fine on the app

Casual Listener

Any idea why my spotify desktop keeps stopping tracks randomly? Sometimes they will restart if I hit play again, other times it just won't start again. Only seems to happen on desktop, it works fine ...

LJB123

Casual Listener

1069 Views

4 replies

0 likes

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Spotify won't play songs

The problem is quite simple. If I for exemple want to shuffle a certain playlist, I press shuffle but Spotify keeps picking different songs without playing them. It just goes down the list and at the end I get a notification that the songs I want to ...

Newbie

The problem is quite simple. If I for exemple want to shuffle a certain playlist, I press shuffle but Spotify keeps picking different songs without playing them. It just goes down the list and at the...

Sebasty

Community Legend

625 Views

1 replies

0 likes

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  • 1 replies
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Can only play one track at a time

Hi, When I click to play an album or playlist, the first track will play with no issues, but the rest do not follow on. I have to refresh the page between each one. Any ideas?Using web browser on my laptop - using Firefox.

Casual Listener

Hi, When I click to play an album or playlist, the first track will play with no issues, but the rest do not follow on. I have to refresh the page between each one. Any ideas? Using web browser on m...

Sebasty

Community Legend

1670 Views

5 replies

1 likes

  • 1670 Views
  • 5 replies
  • 1 likes

Autoplay enabled but not working

I have a Spotify Premium subscription and use it on my desktop with Windows 10 and an iPhone 6s. I have autoplay enabled on both devices and have closed out both completely, restarted, still doesn't work. I've disabled, closed, renabled (didn't work)...

Newbie

I have a Spotify Premium subscription and use it on my desktop with Windows 10 and an iPhone 6s.  I have autoplay enabled on both devices and have closed out both completely, restarted, still do...

user-removed

Not applicable

4154 Views

7 replies

16 likes

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  • 7 replies
  • 16 likes

Songs starting from beginning of playlist

Anytime I go into a playlist and click on a song to play it just plays the song at the beginnning of the playlist. I have to hit the next button to move trough songs.Any reason why this is happening now?

Casual Listener

Anytime I go into a playlist and click on a song to play it just plays the song at the beginnning of the playlist. I have to hit the next button to move trough songs. Any reason why this is happenin...

66pac

Casual Listener

7854 Views

14 replies

0 likes

Windows
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Windows player isn't working

My player isn't working on my laptop: http://prntscr.com/j7beqfSong aren't recognized, and skip because of it.I'm not offline and my internet connection has no issues.I've also tried to log out and in again and even unistall the player and install it...

Newbie

My player isn't working on my laptop: http://prntscr.com/j7beqf Song aren't recognized, and skip because of it. I'm not offline and my internet connection has no issues. I've also tried ...

Sebasty

Community Legend

455 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Uninstallable (Equalify)

I dont know why exactly but im not able to un/reinstall Spotify after Equalify. Since the classic Close SpotifyGo to the Control Panel.Click Programs and Features.Select Spotify in the list and click uninstall.Follow the instructions on the screen.Do...

Newbie

I dont know why exactly but im not able to un/reinstall Spotify after Equalify. Since the classic   Close Spotify Go to the Control Panel. Click Programs and Features. Selec...

1120 Views

0 replies

0 likes

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Solved!! Half-Blue Dots in Podcast's List of Episodes

So, I've searched to find out what this symbol is and I've had no luck finding what the half-full blue dot is. It'd be really helpful, Spotify, if you'd include a legend on your website, in your help files, etc... OR, you know, give it a hover title,...

Casual Listener

So, I've searched to find out what this symbol is and I've had no luck finding what the half-full blue dot is.  It'd be really helpful, Spotify, if you'd include a legend on your website, i...

Nico

Community Legend

8938 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Song keeps repeating

Spotify won't play a album or a playlist. After any song,randy crawford song will play. I had one song in my albums,and I deleted it., no matter some random song off that album starts playing. I can't figure out where to post this please help, some o...

Casual Listener

Spotify won't play a album or a playlist. After any song,randy crawford song will play. I had one song in my albums,and I deleted it., no matter some random song off that album starts playing. I can'...

Nico

Community Legend

2972 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Changes Do Not Stick (data sync issue?)

My single biggest complaint about the desktop app is that changes to playlists and user settings do NOT stick. I see them, but when I close the app (or log out and back in), the changes become undone and things go back to what they looked like before...

Roadie

My single biggest complaint about the desktop app is that changes to playlists and user settings do NOT stick. I see them, but when I close the app (or log out and back in), the changes become undone...

GaryLASQ

Regular

644 Views

2 replies

1 likes

  • 644 Views
  • 2 replies
  • 1 likes

Android Note 5 shuffel want turn off

I have notice after an andrioid update I can not longer turn shuffel off on note 5, but I can on my IPAD I can touch the cross bars and turn off on my Ipad. I have cleared cashe on my andripid phone same issue can't turn off shuffel.

Regular

I have notice after an andrioid update I can not longer turn shuffel off on note 5, but I can on my IPAD I can touch the cross  bars and turn off on my Ipad. I have cleared cashe on my andripid ...

Guynraleigh

Regular

737 Views

5 replies

0 likes

  • 737 Views
  • 5 replies
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Playlist stuck on "waiting"

A playlist I am trying to download is stuck on "waiting This is my playlist for local files so i need to have it downloaded on the desktop app before I can download on my mobile

Newbie

A playlist I am trying to download is stuck on "waiting   This is my playlist for local files so i need to have it downloaded on the desktop app before I can download on my mobile

Nico

Community Legend

603 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Problemas con Plan Familiar Premium

Al momento de registrarme con el plan familiar todavia sigo siendo cuenta Free, además las personas que viven en mi hogar les pasa lo mismo, por favor responder a la brevedad ya que tampoco me funciona en Windows y me salen publicidad , atento a los ...

Newbie

Al momento de registrarme con el plan familiar todavia sigo siendo cuenta Free, además las personas que viven en mi hogar les pasa lo mismo, por favor responder a la brevedad ya que tampoco me funcio...

Julian

Moderator

550 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify doesn't remember last song I was playing

Spotify is no longer remembering which song I was playing. Whenever I start Spotify, no song is selected. This is annoying since it forces me to go into the Spotify app and browse back to where I was, while I used to be able to just press play on my ...

Regular

Spotify is no longer remembering which song I was playing. Whenever I start Spotify, no song is selected. This is annoying since it forces me to go into the Spotify app and browse back to where I was...

1494 Views

0 replies

44 likes

  • 1494 Views
  • 0 replies
  • 44 likes

Playlist not playing properly

Whenever I pay a song, after the track it always goes back to the COCO Soundtrack album and it doesnt continue to the next track on my playlist. Please help ThanksJC

Newbie

Whenever I pay a song, after the track it always goes back to the COCO Soundtrack album and it doesnt continue to the next track on my playlist.   Please help     Thanks JC

Nico

Community Legend

743 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

The play button doesn't work

Hi ! Since yesterday, I can't listen to any music on Spotify. When I want to play a playlist, it goes on my recently listened (on left) but nothing is launched. Same with a particular music. :'(

Casual Listener

Hi !   Since yesterday, I can't listen to any music on Spotify. When I want to play a playlist, it goes on my recently listened (on left) but nothing is launched. Same with a particular music....

Ambreay

Casual Listener

1910 Views

6 replies

0 likes

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  • 6 replies
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Solved!! I can't make my collaborative playlist public

Hi, Does anybody know why I can't make a playlist public AND collaborative? If I check the 'public' button on the drop down menu and shortly after that I check the Collaborative button, my whole playlist becomes 'Secret'. I can only choose for a publ...

Casual Listener

Hi,   Does anybody know why I can't make a playlist public AND collaborative? If I check the 'public' button on the drop down menu and shortly after that I check the Collaborative button, ...

candyputa

Newbie

147852 Views

13 replies

0 likes

Windows
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Superuser Contribution Name of local songs

Hello everyone.When I try to import local files from my computer to Spotify (Mac), it works really well. However, Spotify automatically change the name of my files, trying to guess an existing song title while they are non-market music. I would like ...

Casual Listener

 Hello everyone. When I try to import local files from my computer to Spotify (Mac), it works really well. However, Spotify automatically change the name of my files, trying to guess an existin...

Goodman

Spotify Legend

1987 Views

2 replies

0 likes

local songs
  • 1987 Views
  • 2 replies
  • 0 likes

Solved!! Most of my songs disappeared

Hi guys,I'm currently trying to find out why most of my songs are missing on Spotify Dektop... I can see 62 out of +1500 songs on desktop whereas they all display on my android app... Can you guys help me out ? Thanks in advance.

Regular

Hi guys, I'm currently trying to find out why most of my songs are missing on Spotify Dektop... I can see 62 out of +1500 songs on desktop whereas they all display on my android app... Can you guys ...

murloc26

Regular

2923 Views

10 replies

0 likes

  • 2923 Views
  • 10 replies
  • 0 likes