Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14064 Views

110 replies

52 likes

  • 14064 Views
  • 110 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1939 Views

15 replies

2 likes

Possible Bug
  • 1939 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4886 Views

40 replies

2 likes

  • 4886 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9657 Views

0 replies

4 likes

  • 9657 Views
  • 0 replies
  • 4 likes

Unable to disable "Show my current Top artists" on desktop

I always disable the "Show my top artists" option (Preference > Social), but whenever I exit the app and open it again, the option gets re-enabled every single time. I'm not sure what the issue is, but both my computers(win 8.1 and 10) have the same ...

Newbie

I always disable the "Show my top artists" option (Preference > Social), but whenever I exit the app and open it again, the option gets re-enabled every single time. I'm not sure what the issue is...

MattSuda

Spotify Star

10151 Views

4 replies

4 likes

  • 10151 Views
  • 4 replies
  • 4 likes

Question About "Publish Activity On Spotify."

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recently played)? Last question, does "Publish Activity ...

Visitor

I have a quick question. If I select "Publish Activity On Spotify," does that mean it will start from that moment on? Or does that mean people can also see all my past artists I've listened to (recen...

MattSuda

Spotify Star

12217 Views

1 replies

0 likes

Desktop Windows
  • 12217 Views
  • 1 replies
  • 0 likes

Social settings

When I want to publish my activity on spotify and make it public it oly stays public until I turn off my computer. Is there a way to make it public forever?

Newbie

When I want to publish my activity on spotify and make it public it oly stays public until I turn off my computer. Is there a way to make it public forever?

MattSuda

Spotify Star

1620 Views

1 replies

1 likes

  • 1620 Views
  • 1 replies
  • 1 likes

Solved!! Friends not showing on artist

Hi all, before I clearly remember when viewing an artist's page, it showed which of my friends listened to said artist. Not really sure after which update, but I no longer see it, and I've tried many popular artists surely at least one person would l...

Newbie

Hi all, before I clearly remember when viewing an artist's page, it showed which of my friends listened to said artist. Not really sure after which update, but I no longer see it, and I've tried many...

MattSuda

Spotify Star

983 Views

3 replies

0 likes

  • 983 Views
  • 3 replies
  • 0 likes

autostart at login turned off but still starts at login

Using Windows 10 and desktop app. I have auto start turned off, but Spotify still starts at login. How do I get this to stop? Why have the option if it does nothing?

Newbie

Using Windows 10 and desktop app. I have auto start turned off, but Spotify still starts at login. How do I get this to stop? Why have the option if it does nothing?

Cariffo

Casual Listener

1223 Views

4 replies

2 likes

  • 1223 Views
  • 4 replies
  • 2 likes

Solved!! Recently Played songs do not appear.

I opened Spotify and it didn't start on the last song I was listening to (which happens all the time) so I went to Recently Played and it came up with "Nothing here yet.". I checked, and Recently Played songs show up on the Web Player. Any help?

Casual Listener

I opened Spotify and it didn't start on the last song I was listening to (which happens all the time) so I went to Recently Played and it came up with "Nothing here yet.". I checked, and Recently Pla...

l7ke

Casual Listener

8745 Views

4 replies

0 likes

  • 8745 Views
  • 4 replies
  • 0 likes

Please fix chromecast with Spotify

I predominately use Spotify on my MacBook Air, however, I have had some issues over the past few days. I recently bought a Google Chromecast, and on desktop and browser, I cannot find my chromecast whatsoever on the devices list. If someone could ple...

Newbie

I predominately use Spotify on my MacBook Air, however, I have had some issues over the past few days. I recently bought a Google Chromecast, and on desktop and browser, I cannot find my ch...

Regimbaud

Newbie

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Spotify not playing one track

Every time I try to play and record Tchaikovsky/Sibelius' Violin concerto played by Batiashvili/Barenboim, the 1st movement of Sibelius doesn't record and frequently (but not every time) there is no sound played on my computer. There is no problem wi...

Newbie

Every time I try to play and record Tchaikovsky/Sibelius' Violin concerto played by Batiashvili/Barenboim, the 1st movement of Sibelius doesn't record and frequently (but not every time) there is no ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Why is Spotify.exe changed to Spotify.ink (microsoft app)

I want the old spotify backsame as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

Newbie

I want the old spotify back same as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

710 Views

0 replies

0 likes

  • 710 Views
  • 0 replies
  • 0 likes

The images of my playlists are not updated

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't. I tried it with Mac and iPhone obviously with their last Spotify version. Thanks!

Regular

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't.   I tried it with Mac and iPh...

Sebasty

Community Legend

865 Views

6 replies

0 likes

  • 865 Views
  • 6 replies
  • 0 likes

Where's the .exe file in appdata>local>packages etc?

I'm trying to find the initial .exe file for Spotify but cannot find it. Anyone have any suggestions?

Newbie

I'm trying to find the initial .exe file for Spotify but cannot find it.    Anyone have any suggestions?

Sebasty

Community Legend

15724 Views

1 replies

0 likes

  • 15724 Views
  • 1 replies
  • 0 likes

Solved!! Is there a contact number or email for help?

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Newbie

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Sebasty

Community Legend

1001 Views

1 replies

0 likes

  • 1001 Views
  • 1 replies
  • 0 likes

Where can i view my playlist on desktop spotify?

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists How and where can i view my playlist on desktop spotify? Also how do i view my a...

Casual Listener

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists   How and where can...

Sebasty

Community Legend

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Playlist consistently shifting to another album

I created a new playlist yesterday. This playlist has 44 songs and 2 hr 51 min of music on it.No matter which song I choose to start the playlist from, following that song, it will start playing another album. Always the same album.To be specific, th...

Casual Listener

I created a new playlist yesterday.  This playlist has 44 songs and 2 hr 51 min of music on it. No matter which song I choose to start the playlist from, following that song, it will start play...

bigmyk2k

Casual Listener

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

Song history not on the queue

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played literally weeks ago on the PC only. I use a variety of de...

Newbie

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played litera...

501 Views

0 replies

1 likes

  • 501 Views
  • 0 replies
  • 1 likes

Songs keep breaking up

Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help.thank you,

Casual Listener

Hi,    I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help. thank you, 

JayTheSheep

Newbie

7811 Views

3 replies

3 likes

  • 7811 Views
  • 3 replies
  • 3 likes

can't login

Hello, Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account again, but couldn't do it. When I click to "Connect with Facebook" ...

Newbie

Hello,   Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account ag...

Nico

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Spotify Unlimited doesnt work anymore

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the beginning. Now there is no way to play some music and s...

Newbie

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the begi...

Sebasty

Community Legend

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Issues with SpotifyHelper when i click on New releases

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appears to tell me every 2 days to restart to get the l...

Regular

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appe...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Can't play music directly from an album in my library

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work.I assume it is a bug, and it is kinda annoying. Cause each and every time I have to go...

Regular

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work. I assume it is a bug, and it is k...

Nico

Community Legend

1391 Views

6 replies

0 likes

  • 1391 Views
  • 6 replies
  • 0 likes