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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2345 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154436 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

146719 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11456 Views

1 replies

6 likes

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Same song, but is different in windows app and android app

Hello,I've found an issue:for this song (and maybe other) :100eme etageByVegastarDuration3:36 The song is "correct" on the windows app but when I switch to Android (in my car) the song is different, it's an alternate version (it's should be the same ...

Casual Listener

Hello, I've found an issue: for this song (and maybe other) : 100eme etage By Vegastar Duration 3:36   The song is "correct" on the windows app but when I switch to Android (in my car) ...

290 Views

0 replies

0 likes

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Can't link Facebook

Hi! So on the right side of the Spotify there is a button where it says Find friends. Clicking that brings up a small window where it says Link Facebook. I tried to click it but it does nothing. There are no friend suggestions on the right side or an...

Music Fan

Hi! So on the right side of the Spotify there is a button where it says Find friends. Clicking that brings up a small window where it says Link Facebook. I tried to click it but it does nothing. Ther...

Sebasty

Community Legend

1039 Views

3 replies

0 likes

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Cant play certain songs on album

Hi, Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below

Casual Listener

Hi,   Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below    

Jackieimani

Casual Listener

382 Views

2 replies

0 likes

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Superuser Contribution Spotify plugin update for Rainmeter skins broken

I spend most of my time on a PC; desktop, laptop or tablet. Seldom use Spotify on my phone. I have used the Rainmeter skins program to provide player control for years. Spotify has developed a plugin for Rainmeter that has finally allowed me to use S...

Newbie

I spend most of my time on a PC; desktop, laptop or tablet. Seldom use Spotify on my phone. I have used the Rainmeter skins program to provide player control for years. Spotify has developed a plugin...

nickdatto

Casual Listener

59513 Views

4 replies

11 likes

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Spotify not casting through Web Application (ChromeCast)

Hi All!I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work. When I press the cast option - Spotify opens on the TV but says the connection times out. This only happens on my Web Appl...

Newbie

Hi All! I am trying to ChromeCast my Spotify VIA ChromeCast from my computer through web application and the cast does not work.  When I press the cast option - Spotify opens on the TV but...

458 Views

0 replies

0 likes

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Spotify app for Windows 10 - ordinateur

Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur.Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter et je m'identifis ; deja la le bouton "se connecter a...

Newbie

Depuis maintenant quelques semaines, spotify ne fonctionne plus sur mon ordinateur. Je l'ai redemarre, j'ai deseinstaller l'appli mais rien a faire. Lorsque je suis sur l'appli, je met me connecter ...

436 Views

0 replies

0 likes

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Inicio lento

Buenos diasTengo la version premmium hace mucho tiempo. Y desde hace unos meses tarda muchisimo tiempo en iniciarse. A veces 10 minutos. Tengo Win10. Memoria mas que suficiente. Por lo que deberia funcionar bien.

Newbie

Buenos dias Tengo la version premmium hace mucho tiempo. Y desde hace unos meses tarda muchisimo tiempo en iniciarse. A veces 10 minutos. Tengo Win10. Memoria mas que suficiente. Por lo que deberia ...

783 Views

0 replies

6 likes

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Solved!! Using Spotify Logo In Playlist Artwork

Can I use the Spotify logo on my personal playlists? I am not promoting anything. I am just creating my playlist artworks. It looks nice. So is it possible?

Music Fan

Can I use the Spotify logo on my personal playlists? I am not promoting anything. I am just creating my playlist artworks. It looks nice. So is it possible?

Sebasty

Community Legend

4224 Views

1 replies

0 likes

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Sidebar not working

All of a sudden the ones I follow dissapeared in the sidebar. I've tried to re-install Spotify several times, but still not visible??

Casual Listener

All of a sudden the ones I follow dissapeared in the sidebar. I've tried to re-install Spotify several times, but still not visible??

AC2017

Newbie

2454 Views

1 replies

0 likes

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Can't search/filter by year in application anymore?

Hello. Tried a search within the Windows application, year:1990-1999, which worked fine before, didn't work. Tried in the android application too. But no luck there either. Tried differens terms like years: and "year:1990, 1991" and so on. But it did...

Newbie

Hello.   Tried a search within the Windows application, year:1990-1999, which worked fine before, didn't work. Tried in the android application too. But no luck there either.   Tri...

Loxer

Community Legend

919 Views

1 replies

2 likes

filter
Other
Search
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Playlists stuck in "Loading..."

Sometimes it works when you click on the playlist to update the title. 

Newbie

Sometimes it works when you click on the playlist to update the title.  

Sebasty

Community Legend

445 Views

1 replies

0 likes

Loading...
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Songs not playing...

Songs won't play on Spotify. Have tried reinstalling, messing with local files, updating drivers, and installing old version. None of these work. Please help.

Newbie

Songs won't play on Spotify. Have tried reinstalling, messing with local files, updating drivers, and installing old version. None of these work.    Please help.     

Alfredo

Roadie

538 Views

1 replies

1 likes

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new releases missing some tracks

hi everyone.spotify new releases part always misses some new songs,alongside it is not updated as soon as a music is released.is it only for me or everyone?if it's for all , why should it be?:/I really can't find a place on web that just lists new mu...

Newbie

hi everyone. spotify new releases part always misses some new songs,alongside it is not updated as soon as a music is released.is it only for me or everyone? if it's for all , why should it be?:/ ...

Sebasty

Community Legend

448 Views

1 replies

0 likes

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Spotify is not responding even though it is working just fine

So just recently, whenever I shut my computer down and boot it back up and all the apps that are set to start during os startup like chrome and spotify, I get this message from spotify, which is actually a windows error window with no error code, tha...

Casual Listener

So just recently, whenever I shut my computer down and boot it back up and all the apps that are set to start during os startup like chrome and spotify, I get this message from spotify, which is actu...

alexcouch

Casual Listener

1039 Views

3 replies

1 likes

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Can't add songs from "Local Files" to the playlist "Songs" if Spotify doesn't contain them already

Hello, everyone, I'm trying to add songs from my "Local Files" playlist dragging and dropping to the "Songs" playlist in "Your Library". However, this only works if Spotify contains the selected song in its database. I only wanted to know why the app...

Regular

Hello, everyone,  I'm trying to add songs from my "Local Files" playlist dragging and dropping to the "Songs" playlist in "Your Library". However, this only works if Spotify contains the sele...

1682 Views

0 replies

1 likes

Adding to library
Favorite Songs
local files
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Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

Hi, Im stuck without login on the Windows App using Windows 10.I also tried to install using the .exe installer but the problems is the same. If i try to login with facebook the pop-u opens ok telling:Spotify Facebook AuthenticationYou may now close ...

Newbie

Hi,   Im stuck without login on the Windows App using Windows 10. I also tried to install using the .exe installer but the problems is the same.   If i try to login with facebook the p...

385 Views

0 replies

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Create Playlist by drag-and-drop

Hi, suddenly I can't create playlists anymore by dragging and dropping the album into a folder. It seems any drag-and-drop functionality is gone (on Windows). Now it's similar to my Android where a second step is necessary. First create an empty new ...

Music Fan

Hi,   suddenly I can't create playlists anymore by dragging and dropping the album into a folder. It seems any drag-and-drop functionality is gone (on Windows). Now it's similar to my Android ...

1986 Views

0 replies

2 likes

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Unable to disable "Show my current Top artists" on desktop

I always disable the "Show my top artists" option (Preference > Social), but whenever I exit the app and open it again, the option gets re-enabled every single time. I'm not sure what the issue is, but both my computers(win 8.1 and 10) have the same ...

Newbie

I always disable the "Show my top artists" option (Preference > Social), but whenever I exit the app and open it again, the option gets re-enabled every single time. I'm not sure what the issue is...

MattSuda

Spotify Star

9888 Views

4 replies

4 likes

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[BUG][WEB] Album cover art is disappearing after being clicked

I am using a free account on the Spotify web player using the current version of Google Chrome. For the past few days, when I return to an artist's main page (through the back button or otherwise) after selecting an album (by clicking on the cover ar...

Casual Listener

I am using a free account on the Spotify web player using the current version of Google Chrome.    For the past few days, when I return to an artist's main page (through the back button o...

Julian

Moderator

611 Views

1 replies

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