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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151111 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139356 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11296 Views

1 replies

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Spotify not saving the queue after restarting the PC

After restaring the PC and lauching Spotify it is playing a song that I listened to a long time ago and even has the entire album containing that song in the queue.

Visitor

After restaring the PC and lauching Spotify it is playing a song that I listened to a long time ago and even has the entire album containing that song in the queue.

428 Views

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Spotify not saving current song/settings after shutdown

Whenever I shut down my pc while Spotify is open it doesn't save the current song, volume, etc. When I turn on the pc again, it goes back to the last time I manually closed the app.

Newbie

Whenever I shut down my pc while Spotify is open it doesn't save the current song, volume, etc. When I turn on the pc again, it goes back to the last time I manually closed the app.

700 Views

0 replies

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seeing what other's are listening without following them

Hello, do you think there is a way of seeing the song that someone's currently listening without following him?

Newbie

Hello, do you think there is a way of seeing the song that someone's currently listening without following him?

Sebasty

Community Legend

14712 Views

1 replies

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Gapless Playback still not 100%

Gapless playback is essential for many Live albums and Classical concerts, as well as lots of other "concept" albums. Looking back over various forum posts and Help pages, it seems Gaplesss Playback was implemented a few years ago, and originally it ...

Music Fan

Gapless playback is essential for many Live albums and Classical concerts, as well as lots of other "concept" albums.   Looking back over various forum posts and Help pages, it seems Gaplesss ...

Sebasty

Community Legend

16285 Views

4 replies

26 likes

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Spotify Connect cannot handle >100 playlists.

Hi!I'm having a huge issue with Spotify connect as it will only play the first 100 songs of any playlist that I play.no matter what OS you use, while playing spotify and using the connect function, it cannot shuffle more than 100 songs.The small play...

Newbie

Hi! I'm having a huge issue with Spotify connect as it will only play the first 100 songs of any playlist that I play. no matter what OS you use, while playing spotify and using the connect funct...

450 Views

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Superuser Contribution Spotify Desktop App not working

I kept getting the error that my Spotify wasn't connected to the internet, even though my browsers and all other online functions were working. So I uninstalled and reinstalled the app. Now, when I enter my credentials and hit Log In, all the options...

Casual Listener

I kept getting the error that my Spotify wasn't connected to the internet, even though my browsers and all other online functions were working.  So I uninstalled and reinstalled the app.  N...

SergioDavid

Roadie

513 Views

1 replies

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Superuser Contribution Songs won't play at all on Windows

There's no playback at all on the Spotify Windows app - none of my songs or songs that come up on browsing will play. On every song is the error message: 'This song is not available. If you have the file on your computer you can import it.' Can anyon...

Newbie

There's no playback at all on the Spotify Windows app - none of my songs or songs that come up on browsing will play. On every song is the error message: 'This song is not available. If you have the ...

SergioDavid

Roadie

370 Views

1 replies

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"Sorry, couldn't find it" links found while posting songs on Tumblr

Okay, turns out there's a new problem on Tumblr. Suddenly song links get the "sorry, can't find it" message. Tried every song and it just suddenly shows up like that. I don't know if that's a Spotify problem or not but it seems to be. I can log in ju...

Regular

Okay, turns out there's a new problem on Tumblr. Suddenly song links get the "sorry, can't find it" message. Tried every song and it just suddenly shows up like that. I don't know if that's a Spotify...

657 Views

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[Other] Samsung Gear Sport

I just downloaded a Spotify playlist of approx. 100 songs to my Gear Sport, but only the first 20 songs show up and play on the watch. Those 20 songs play great, but where are the other 80 and why can't I see or play them?

Newbie

I just downloaded a Spotify playlist of approx. 100 songs to my Gear Sport, but only the first 20 songs show up and play on the watch.  Those 20 songs play great, but where are the other 80 and ...

509 Views

0 replies

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Gear Sport issue
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Alt+left/right arrows behavior changed in latest update

In the latest update (I installed it maybe Tuesday 3/20?), I noticed that the alt+arrow key behavior changed, and not for the better. Now, when I'm typing in the search bar, and I make a mistake in a previous word, I press alt+left-arrow as I always ...

Casual Listener

In the latest update (I installed it maybe Tuesday 3/20?), I noticed that the alt+arrow key behavior changed, and not for the better.  Now, when I'm typing in the search bar, and I ma...

776 Views

0 replies

1 likes

Alt+arrow key bug
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I lost a lot of important messeges

I understand that it is no longer cost efficient to keep the messeging app on Spotify, however, I would like a way to recover my messeges in some kind of file or an email or something like that. Is there a way that can happen?

Newbie

I understand that it is no longer cost efficient to keep the messeging app on Spotify, however, I would like a way to recover my messeges in some kind of file or an email or something like that. Is t...

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Song goes on for 6 minutes

I found a song on my computer and i wanted to listen to it on spotify, but when i saw the length (by hovering my move over the file) it was very short 3 minute song but when i added to spotify it said the song was 6 minutes long how can i fix this. W...

Casual Listener

I found a song on my computer and i wanted to listen to it on spotify, but when i saw the length (by hovering my move over the file) it was very short 3 minute song but when i added to spot...

PotionsYT

Casual Listener

429 Views

1 replies

0 likes

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Impossible to delete or move a song from playlist

Hello, I'm currently experiencing the following issue: I go into my playlist and delte a song, then move some songs to another playlist. Then when I play this playlist.... I still hear the songs that I have moved or deleted. They appear in the player...

Newbie

Hello, I'm currently experiencing the following issue: I go into my playlist and delte a song, then move some songs to another playlist. Then when I play this playlist.... I still hear the songs that...

386 Views

0 replies

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SSL Proxy

Trying to get spotify to work behind a SSL proxy.So the corp proxy replaces the servers SSL cert with one of its own. I am thinking this is what spotify is failing. Any one know what the destination ip / hostnames spotify use A

Casual Listener

Trying to get spotify to work behind a SSL proxy. So the corp proxy replaces the servers SSL cert with one of its own.   I am thinking this is what spotify is failing.   Any one know w...

916 Views

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X button doesn't have the same behavior as Cntrl+Shift+Q

Hi,If I close the app using Cntrl+Shift+Q the desktop app will remember the current state, however, if I use the X button on the top right corner, it won´t.For example, when I start the app the first time, the song A is in the session, then I play so...

Casual Listener

Hi, If I close the app using Cntrl+Shift+Q the desktop app will remember the current state, however, if I use the X button on the top right corner, it won´t. For example, when I start the app the...

441 Views

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Many unknown songs appear in my playlist ! why ?

There appear about 20 unknown songs in my songlist in the library. When i delete them, some days later they appear again. I deleted them for about 10 times but they reappear again and gain.

Newbie

There appear about 20 unknown songs in my songlist in the library. When i delete them, some days later they appear again. I deleted them for about 10 times but they reappear again and gain.

Sebasty

Community Legend

2006 Views

1 replies

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Song stops short, then skips to songs that aren't even on my playlist

Running Spotify on Windows 10, never had a problem before just now. It is completely updated, latest version, etc. I am not a premium member, if that matters. I start playing my playlist, random. Song will play for anywhere from 15 seconds to two min...

Casual Listener

Running Spotify on Windows 10, never had a problem before just now. It is completely updated, latest version, etc. I am not a premium member, if that matters.   I start playing my playlist, ra...

drakenatasha

Casual Listener

655 Views

1 replies

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Same song, but is different in windows app and android app

Hello,I've found an issue:for this song (and maybe other) :100eme etageByVegastarDuration3:36 The song is "correct" on the windows app but when I switch to Android (in my car) the song is different, it's an alternate version (it's should be the same ...

Casual Listener

Hello, I've found an issue: for this song (and maybe other) : 100eme etage By Vegastar Duration 3:36   The song is "correct" on the windows app but when I switch to Android (in my car) ...

284 Views

0 replies

0 likes

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Can't link Facebook

Hi! So on the right side of the Spotify there is a button where it says Find friends. Clicking that brings up a small window where it says Link Facebook. I tried to click it but it does nothing. There are no friend suggestions on the right side or an...

Music Fan

Hi! So on the right side of the Spotify there is a button where it says Find friends. Clicking that brings up a small window where it says Link Facebook. I tried to click it but it does nothing. Ther...

Sebasty

Community Legend

1021 Views

3 replies

0 likes

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Cant play certain songs on album

Hi, Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below

Casual Listener

Hi,   Why is it that when I search an ablum and click into it, that I can only play certain songs off the album? See example below    

Jackieimani

Casual Listener

371 Views

2 replies

0 likes

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