Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a month ago
Rim4
Gig Goer
69986 Views
79 replies
27 likes

69986 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86441 Views
279 replies
22 likes

86441 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6249 Views
1 replies
6 likes

6249 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146643 Views
0 replies
26 likes
Mac
Windows

146643 Views
0 replies
26 likes

Recommended songs are strange

I have a few long list playlists that are 25 hours plus, and when I scroll down to see recommended songs, I get some of the strangest suggestions. My dubstep and EDM playlist gave me Greenday as a recommendation for example. My Late 90s Early 2000s T...

redse7en
Casual Listener
I have a few long list playlists that are 25 hours plus, and when I scroll down to see recommended songs, I get some of the strangest suggestions. My dubstep and EDM playlist gave me Greenday a...
2018-04-08 5:01:41 PM
587 Views
0 replies
0 likes

587 Views
0 replies
0 likes

I'm not able to play music anymore

Hello,I ahve try several things but without any success (reinstall, change settings, ....)But since 5 days, the Spotify application on Windows 10 do not work anymore. I can open it, go to playlist and so on. But when i want to play music, it pass thr...

Agathe06
Casual Listener
Hello, I ahve try several things but without any success (reinstall, change settings, ....) But since 5 days, the Spotify application on Windows 10 do not work anymore. I can open it, go to ...
2018-04-06 8:57:32 AM
2018-04-08 4:04:35 PM
Jfishhooks1
Regular
487 Views
1 replies
0 likes

487 Views
1 replies
0 likes

Folder and Subfolder

I unintentionally changed my folder with 6 playlists in it to a subfolder (I put it in my second folder and now it's the subfolder) and I can't change it anymore. The "trick" with holding and then changing the position doesn't work. Please help!

danikbd0202
Newbie
I unintentionally changed my folder with 6 playlists in it to a subfolder (I put it in my second folder and now it's the subfolder) and I can't change it anymore. The "trick" with holding and then ch...
2018-04-08 11:47:44 AM
326 Views
0 replies
0 likes

326 Views
0 replies
0 likes

Solved!! Yet Another "Spotify Not Playing Music" Problem

So the problem itself is pretty simple: Spotify will not play any local music files, radio, or any music at all. I can click on the song to play and it'll load the info in the bottom left, however the actual song timer/slider will sit at 00:00 and no...

hdgilliam
Casual Listener
So the problem itself is pretty simple: Spotify will not play any local music files, radio, or any music at all. I can click on the song to play and it'll load the info in the bottom left, however th...
2012-03-12 7:04:37 AM
2018-04-08 1:58:52 AM
pestbarn
Casual Listener
110717 Views
97 replies
7 likes

110717 Views
97 replies
7 likes

Playlists Will Not Appear As Public

Hi, all,Seriously running my head into a wall trying to figure out what happened in transitioning to the latest version (0.9.8.296).My default setting for playlists is to make all playlists public, but my profile appears to have zero playlists, no ma...

AlfonsoCortez
Regular
Hi, all, Seriously running my head into a wall trying to figure out what happened in transitioning to the latest version (0.9.8.296). My default setting for playlists is to make all playlists p...
2014-04-12 7:12:21 AM
2018-04-07 12:26:45 AM
golden_sideboob
Newbie
35679 Views
76 replies
1 likes
Windows

35679 Views
76 replies
1 likes

Search in OWN playlists

I want to do searches for and in only my own playlists. Is that possible? How can I do that?

Kalmora
Roadie
I want to do searches for and in only my own playlists. Is that possible? How can I do that?
2017-01-15 8:13:19 PM
2018-04-07 10:10:16 PM
dannyhmg
Casual Listener
9749 Views
3 replies
18 likes
Windows

9749 Views
3 replies
18 likes

My computer keeps playing someone else's music...

I have Spotify completely closed on my laptop for a month or so, and I will wake up to someone elses music playing in the middle of the night or during random times of the day. None of these songs are from my my playlist as I usually only listen to M...

kasidori
Casual Listener
I have Spotify completely closed on my laptop for a month or so, and I will wake up to someone elses music playing in the middle of the night or during random times of the day. None of thes...
2018-04-07 7:19:06 PM
2018-04-07 9:45:49 PM
kasidori
Casual Listener
1177 Views
2 replies
0 likes

1177 Views
2 replies
0 likes

Unable to save liked Songs for offline

Hi,I personally would like to be able to save all my liked songs (under My Library) for offline listening, And I'm able to do so on my Android app: Unfortunately, I don't have this option on my windows client app: I do have the option to save other p...

papigers
Regular
Hi, I personally would like to be able to save all my liked songs (under My Library) for offline listening, And I'm able to do so on my Android app: Unfortunately, I don't h...
2018-04-01 7:43:11 PM
2018-04-07 8:22:48 PM
papigers
Regular
678 Views
1 replies
0 likes
Windows

678 Views
1 replies
0 likes

volume and audio quality drop when program is in the background

When I am using Spotify on my Windows 10 Thinkpad the volume and audio quality drop when program is in the background. If i click on the application window the volume and quality go up again. Any ideas on how to address this?

dennisfbeck
Newbie
When I am using Spotify on my Windows 10 Thinkpad the volume and audio quality drop when program is in the background. If i click on the application window the volume and quality go up aga...
2018-04-07 1:12:10 PM
2018-04-07 8:17:43 PM
Sebasty
Community Legend
2338 Views
1 replies
0 likes

2338 Views
1 replies
0 likes

Solved!! My inbox message tool has disappeared, what should I do to have it back there?

I wanted this tool back, please help me get back there!

johnsonjohnny
Regular
I wanted this tool back, please help me get back there!
2018-04-06 10:24:38 PM
2018-04-07 5:56:01 PM
Hubo
Community Legend
1110 Views
1 replies
0 likes

1110 Views
1 replies
0 likes

Spotify erratically starts and changes songs

I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account - the teenager has no problems despite using same s...

alienorange
Casual Listener
I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account ...
2018-04-07 11:27:55 AM
2018-04-07 5:36:05 PM
alienorange
Casual Listener
412 Views
2 replies
0 likes

412 Views
2 replies
0 likes

Cannot play this song

As subject, Does anyone has solution?https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9

2ears
Casual Listener
As subject, Does anyone has solution? https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9
2018-03-28 8:02:03 PM
2018-04-07 4:57:26 PM
2ears
Casual Listener
367 Views
2 replies
0 likes

367 Views
2 replies
0 likes

I want to use my headphone amp driver but if I do it skips songs.

So here is the issue that I am having. I just got a set of reference headphones and need and amp to drive them. But I think because I am using the driver for the amp Spotify now just skips every single song on my playlists. Is there a way to solve th...

ReaverWall
Casual Listener
So here is the issue that I am having. I just got a set of reference headphones and need and amp to drive them. But I think because I am using the driver for the amp Spotify now just skips every sing...
2018-04-05 9:33:58 AM
2018-04-06 9:37:40 PM
ReaverWall
Casual Listener
407 Views
3 replies
0 likes

407 Views
3 replies
0 likes

Can't play current song

I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.

juuso-kuronen
Newbie
I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.
2018-04-06 5:04:53 PM
2018-04-06 8:27:02 PM
phan_times
Community Legend
362 Views
1 replies
0 likes

362 Views
1 replies
0 likes

Solved!! Spotify is not opening on my laptop

I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the programme on my computer anywhere, unless I go to the Wi...

HollieRogers
Casual Listener
I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the progr...
2018-04-01 4:10:12 PM
2018-04-06 7:22:21 PM
Luke
Spotify Star
14302 Views
5 replies
0 likes

14302 Views
5 replies
0 likes

some songs are not available

Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to the album "The very best of" by Baccara, but this issue happen...

pazmo
Regular
Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to th...
2018-04-06 5:22:39 PM
2018-04-06 6:09:45 PM
Matheuskrk
Gig Goer
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Solved!! How is calculated the "Popularity" of a track?

I have a simple question. When I move my mouse over the "popularity bars", it says that this track has been listened to 45 895 times by example. I was just wondering, does this mean that, since the beginning of Spotify, this track has been listened t...

SoTerelle
Casual Listener
I have a simple question. When I move my mouse over the "popularity bars", it says that this track has been listened to 45 895 times by example. I was just wondering, does this mean that, since the b...
2015-02-15 10:41:52 PM
2018-04-06 2:32:50 PM
Pierre919
Newbie
10249 Views
2 replies
0 likes
Windows

10249 Views
2 replies
0 likes

Loading... ⚫ by Spotify - radio cannot be started

Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be deleted from my playlists? Thanks,Billie

Billie73
Casual Listener
Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be ...
2018-04-06 2:24:07 PM
336 Views
0 replies
0 likes

336 Views
0 replies
0 likes

Problem notifications new album

Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 240 artistes, ceci dans le seul but d'être tenu informé des nouvea...

Moustik74
Casual Listener
Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 24...
2014-06-25 6:22:59 PM
2018-04-06 2:20:09 PM
tamtam34
Newbie
4231 Views
5 replies
1 likes
Windows

4231 Views
5 replies
1 likes

Solved!!Superuser Contribution Windows 10 - Left corner song banner (pause,stop) - FIX IT

Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. Please Fix it, or add in Spotify settings - selection fro off this.Thanks

mamkt121
Casual Listener
Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. P...
2016-10-25 4:32:17 PM
2018-04-06 1:20:13 PM
iamhenrik
Newbie
287653 Views
128 replies
73 likes
Windows

287653 Views
128 replies
73 likes

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