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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

emptywalls13

Casual Listener

9295 Views

95 replies

42 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

797 Views

12 replies

1 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

1932 Views

34 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8315 Views

0 replies

4 likes

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Why is Spotify.exe changed to Spotify.ink (microsoft app)

I want the old spotify backsame as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

Newbie

I want the old spotify back same as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

704 Views

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The images of my playlists are not updated

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't. I tried it with Mac and iPhone obviously with their last Spotify version. Thanks!

Regular

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't.   I tried it with Mac and iPh...

Sebasty

Community Legend

838 Views

6 replies

0 likes

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Where's the .exe file in appdata>local>packages etc?

I'm trying to find the initial .exe file for Spotify but cannot find it. Anyone have any suggestions?

Newbie

I'm trying to find the initial .exe file for Spotify but cannot find it.    Anyone have any suggestions?

Sebasty

Community Legend

15682 Views

1 replies

0 likes

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Solved!! Is there a contact number or email for help?

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Newbie

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Sebasty

Community Legend

989 Views

1 replies

0 likes

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Where can i view my playlist on desktop spotify?

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists How and where can i view my playlist on desktop spotify? Also how do i view my a...

Casual Listener

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists   How and where can...

Sebasty

Community Legend

762 Views

1 replies

0 likes

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Playlist consistently shifting to another album

I created a new playlist yesterday. This playlist has 44 songs and 2 hr 51 min of music on it.No matter which song I choose to start the playlist from, following that song, it will start playing another album. Always the same album.To be specific, th...

Casual Listener

I created a new playlist yesterday.  This playlist has 44 songs and 2 hr 51 min of music on it. No matter which song I choose to start the playlist from, following that song, it will start play...

bigmyk2k

Casual Listener

782 Views

2 replies

0 likes

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Song history not on the queue

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played literally weeks ago on the PC only. I use a variety of de...

Newbie

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played litera...

494 Views

0 replies

1 likes

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Songs keep breaking up

Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help.thank you,

Casual Listener

Hi,    I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help. thank you, 

JayTheSheep

Newbie

7781 Views

3 replies

3 likes

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can't login

Hello, Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account again, but couldn't do it. When I click to "Connect with Facebook" ...

Newbie

Hello,   Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account ag...

Nico

Community Legend

478 Views

1 replies

0 likes

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Spotify Unlimited doesnt work anymore

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the beginning. Now there is no way to play some music and s...

Newbie

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the begi...

Sebasty

Community Legend

737 Views

1 replies

0 likes

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Issues with SpotifyHelper when i click on New releases

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appears to tell me every 2 days to restart to get the l...

Regular

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appe...

441 Views

0 replies

0 likes

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Can't play music directly from an album in my library

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work.I assume it is a bug, and it is kinda annoying. Cause each and every time I have to go...

Regular

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work. I assume it is a bug, and it is k...

Nico

Community Legend

1378 Views

6 replies

0 likes

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Spotify Web Player not working

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be the problem?

Newbie

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be t...

Nico

Community Legend

517 Views

1 replies

0 likes

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Windows Store for Desktop not a Business App

Hi,I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be added to a business store, Spotify for desktop can't b...

Newbie

Hi, I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be a...

484 Views

0 replies

0 likes

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Solved!! Queue: all albums of an artist are added to the queue

I use version 1.0.77.338.g758ebd78 on Windows. For a few days (might be since I upgraded to this version, but I'm not sure), I've been having the following problem:whenever I go to an album and click the Play button, ALL THE ALBUIMS FROM THIS ARTIST ...

Casual Listener

I use version 1.0.77.338.g758ebd78 on Windows. For a few days (might be since I upgraded to this version, but I'm not sure), I've been having the following problem: whenever I go to an album an...

patk7

Casual Listener

1417 Views

2 replies

0 likes

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Superuser Contribution Skipping issue with just an album

Hey Spotify Community!So I've had this problem for the last couple months. Everything in my Spotify works just fine, except for Mac Miller's album "The Divine Feminine". Every song in that album plays like it's a scratched cd, it skips and songs are ...

Casual Listener

Hey Spotify Community! So I've had this problem for the last couple months. Everything in my Spotify works just fine, except for Mac Miller's album "The Divine Feminine". Every song in that album pl...

Kikscl12

Casual Listener

625 Views

2 replies

0 likes

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Shuffle is broken

[Premium, Windows 10 64-bit, Desktop App] I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, it will play a lot of newly added songs first. This is reall...

Casual Listener

[Premium, Windows 10 64-bit, Desktop App]   I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, ...

JayDarcy

Casual Listener

7192 Views

3 replies

1 likes

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Solved!! I don't want to see my countries musics in Discover

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium for change country and continue from Free account?...

Newbie

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium...

Sebasty

Community Legend

845 Views

1 replies

0 likes

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Spotify familiar (varios perfiles en un mismo dispositivo)

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que esa computadora es usada por todos como tambien la t...

Newbie

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que e...

964 Views

0 replies

1 likes

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