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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
  • 133778 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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I'm having trouble installing

I can not install spotify, it always shows error 52 but the firewall and antivirus is not preventing the download

  • Newbie
  • I can not install spotify, it always shows error 52 but the firewall and antivirus is not preventing the download
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  • Windows
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Connected with facebook username...

I Signed in with facebook and my username is a bunch of random numbers. I wanted to buy premium on this account but these numbers are really annoying, any help would be much appreciated.

  • Casual Listener
  • I Signed in with facebook and my username is a bunch of random numbers. I wanted to buy premium on this account but these numbers are really annoying, any help would be much appreciated.
  • detective889
  • Roadie
  • 359 Views
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  • Windows
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Superuser Contribution Volume too low

I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. Its only pushing my headphones to 40% volume. Its j...

  • Newbie
  • I have my spotify and windows volume at 100 and its super low, to the point where the music is not enjoyable. I bellieve its not fixable because its Spotify's normalazation but its just way too low. ...
  • CyberTootie
  • Regular
  • 2354 Views
  • 6 replies
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  • Windows
  • 2354 Views
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Local files can not deleted

Hi everyone, i added some songs on my Spotify by local files. But now i want to delete but the songs that i added to my songs can not deleted.I removed Spotify but it is not workingI removed Spotify on my pc but it is not workingI deleted all my song...

  • Newbie
  • Hi everyone, i added some songs on my Spotify by local files. But now i want to delete but the songs that i added to my songs can not deleted. I removed Spotify but it is not working I removed Spot...
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  • Windows
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Re: Inbox and messages

More spotify anti-user **bleep**. How can you take this away... FWIW, just left a 1 star rating on the app store.

  • Roadie
  • More spotify anti-user **bleep**. How can you take this away...   FWIW, just left a 1 star rating on the app store.
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  • 138 Views
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Superuser Contribution Disable Spotify from Auto updating upon Startup

As title says, please add option to Disable Spotify from Auto updating upon Startup as it becomes annoying. Thanks

  • Newbie
  • As title says, please add option to Disable Spotify from Auto updating upon Startup as it becomes annoying.   Thanks
  • Leonardo
  • Roadie
  • 2288 Views
  • 1 replies
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  • Windows
  • 2288 Views
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Activity feed

Is Anyone having problems with the Desktop appI can;t get the activty feed to load, just keep getting a spinning icon and doesn't load, it did upto 1-2 days ago now won't,I have tried uninstalling it and removed any refrence to it in Explorer and reg...

  • Casual Listener
  • Is Anyone having problems with the Desktop app I can;t get the activty feed to load, just keep getting a spinning icon and doesn't load, it did upto 1-2 days ago now  won't, I have tried unins...
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  • Windows
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Re: Inbox and messages

Let's do this guys! And we should spread this message in reddit as well!@Pól wrote:As well as here on this forum. I've expressed my disatisfaction with spotify's disregard towards its customers by reviewing the spotify phone app negatively. I suggest...

  • Casual Listener
  • Let's do this guys! And we should spread this message in reddit as well! @Pól wrote: As well as here  on this forum. I've expressed my disatisfaction with spotify's disregard towards it...
  • 1081 Views
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  • 1081 Views
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Superuser Contribution Bug: scroll goes to the bottom of "Overview"

Version: 1.0.54.1079.g3809528eIt seems to be the new bug to me, but I can't say for sure. It is such annoyance to see the scroll going to the bottom page after you press Back button. Steps to reproduce:1. Open some artist's page. (We are on "overview...

  • Visitor
  • Version: 1.0.54.1079.g3809528e It seems to be the new bug to me, but I can't say for sure.   It is such annoyance to see the scroll going to the bottom page after you press Back but...
  • Jeremy
  • Moderator
  • 1063 Views
  • 6 replies
  • 23 likes
  • Windows
  • 1063 Views
  • 6 replies
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SpotifySetup Infected with Malware According to VirusTotal

Hello,I recently wiped my hard drives and did a full reinstall of windows on my computer. I went to download Spotify and scanned it using VirusTotal (I scan everything just incase). It had a rating of 1/60 with the result being "Malware.Generic..."No...

  • Regular
  • Hello, I recently wiped my hard drives and did a full reinstall of windows on my computer. I went to download Spotify and scanned it using VirusTotal (I scan everything just incase). It had a rating...
  • AntonyIR
  • Regular
  • 1673 Views
  • 4 replies
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  • Windows
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Playlists Download

Hi, I have downloaded some playlists but when I go into offline mode, some songs are shown as not having been downloaded. I have tried redownloading the playlists but the problem still occurs. Any suggested solutions? The weird thing is that the song...

  • Gig Goer
  • Hi,   I have downloaded some playlists but when I go into offline mode, some songs are shown as not having been downloaded. I have tried redownloading the playlists but the problem still occur...
  • 124 Views
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  • Windows
  • 124 Views
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Solved!!Superuser Contribution [Desktop] Waiting for connection...

Hello. My Spotify app in Windows 8.1 is not downloading the playlists I've marked to listen offline.However, my phone is able to download them. Both devices are on the same WiFi network. Spotify is added to my Firewall exceptions. I've tried reinstal...

  • Casual Listener
  • Hello. My Spotify app in Windows 8.1 is not downloading the playlists I've marked to listen offline. However, my phone is able to download them. Both devices are on the same WiFi network. Spotify is...
  • iharalu
  • Casual Listener
  • 14910 Views
  • 2 replies
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  • Windows
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Discover weekly playlist update problem

This thing has been only updating once every 2 weeks, instead of 1 week, for the past 2 months. I figured it was a fluke at first, but now it seems constant. Why is it not called discover bi-weekly if you wont update it every week?

  • Regular
  • This thing has been only updating once every 2 weeks, instead of 1 week, for the past 2 months. I figured it was a fluke at first, but now it seems constant. Why is it not called discover bi-weekly i...
  • Jukes
  • Regular
  • 286 Views
  • 4 replies
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  • Windows
  • 286 Views
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Re: Inbox and messages

Oh, is that it? Well you've always been able to copy a link so what's new? You can copy and paste a link to anything on the web - that's pretty much the whole point. But it's cumbersome and doesn't hit the target where you want it. Hard to see how it...

  • Roadie
  • Oh, is that it? Well you've always been able to copy a link so what's new? You can copy and paste a link to anything on the web - that's pretty much the whole point. But it's cumbersome and doesn't h...
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Re: Inbox and messages

He's referring to the current parasitic 'sharing' setup which is nothing more than a link you can copy and send using other social media services. So basically he's saying 'Let's figure out how we can make sharing using third party social sites bette...

  • Regular
  • He's referring to the current parasitic 'sharing' setup which is nothing more than a link you can copy and send using other social media services. So basically he's saying 'Let's figure out how we ca...
  • 270 Views
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  • 270 Views
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Solved!! Last seconds are gone

I have listened to many piece with its end being cut off, I will give you a few examples (go to the last seconds): https://open.spotify.com/embed/album/7IFB0DF2iHBlyHddaaRP4D (every movement)https://open.spotify.com/embed/album/34P4VsIM4FIEDgaffz8lw9...

  • Regular
  • I have listened to many piece with its end being cut off, I will give you a few examples (go to the last seconds):   https://open.spotify.com/embed/album/7IFB0DF2iHBlyHddaaRP4D&nbs...
  • aqi03
  • Casual Listener
  • 300 Views
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  • Windows
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Re: Inbox and messages

@Jacob wrote:Hey guys, I got word back from my Spotify contacts. In a nutshell, it sounds like the reason the Bring back Inbox/Messaging with notifications idea was closed was because Spotify is not going to reconsider re-implementing this feature. I...

  • Roadie
  • @Jacob wrote: Hey guys, I got word back from my Spotify contacts. In a nutshell, it sounds like the reason the Bring back Inbox/Messaging with notifications idea was closed was because Spotify is n...
  • 279 Views
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Re: Inbox and messages

Sharing as it exists can only be improved by bringing it back into the software as a native function. Period. End of story. I doubt this discussion is going to shift in the direction of how we can make the most of the **** sandwich Spotify has dealt ...

  • Regular
  • Sharing as it exists can only be improved by bringing it back into the software as a native function. Period. End of story. I doubt this discussion is going to shift in the direction of how we can ma...
  • 299 Views
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  • 299 Views
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  • 10 likes

Re: Inbox and messages

Jacob,Thanks for the info, seems like I'll have to look around for other services and stop my monthly Spotify subscription.I guess Spotify is getting money from social networks like Facebook to force people to use social media. I see no other explana...

  • Casual Listener
  • Jacob, Thanks for the info, seems like I'll have to look around for other services and stop my monthly Spotify subscription. I guess Spotify is getting money from social networks like Faceboo...
  • 132 Views
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  • 7 likes
  • 132 Views
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Re: Inbox and messages

Also... What a smack in the face to your community and paying subscribers.

  • Roadie
  • Also... What a smack in the face to your community and paying subscribers. 
  • 153 Views
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  • 7 likes
  • 153 Views
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  • 7 likes