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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155134 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148978 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

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help spotify wont play songs

my spotify wont play any songs but the rest of the ui works

Regular

my spotify wont play any songs but the rest of the ui works

HeyNeedSomeHelp

Regular

376 Views

1 replies

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Is Spotify made by amateurs?

This is a question I seriously had to ask myself today after trying to recover a hacked account. I recently launched my spotify app and found that I was logged out. I tried to log back in and it woudn't let me so I thought maybe I will recover my acc...

Newbie

This is a question I seriously had to ask myself today after trying to recover a hacked account. I recently launched my spotify app and found that I was logged out. I tried to log back in and it woud...

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Bitlocker and Spotify UWP

I encrypted my drive where are my offline playlists (D:\) and as soon as Windows started (it was not set to automatically unlock) I realized that Spotify does not start (it stays forever loading). Is there a way to solve this without having to downlo...

Casual Listener

I encrypted my drive where are my offline playlists (D:\) and as soon as Windows started (it was not set to automatically unlock) I realized that Spotify does not start (it stays forever loading...

IanSantos

Casual Listener

526 Views

1 replies

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Unavaible in my country

Can someone please tell me when is Spotify going to be avalible in Bosnia and Herzegovina?

Newbie

Can someone please tell me when is Spotify going to be avalible in Bosnia and Herzegovina?

Souliousery

Regular

428 Views

2 replies

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share song with friend

Please tell me that im stupid and I cant find the button on how to share a song with a friend ON SPOTIFY like how we could when this first came out. Please DO NOT tell me spotify is so looser stupid they took that feature out. There is absolutely no ...

Newbie

Please tell me that im stupid and I cant find the button on how to share a song with a friend ON SPOTIFY like how we could when this first came out.   Please DO NOT tell me spotify is so loose...

Preticle

Composer

604 Views

1 replies

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Installation Path randomness?

So I had this issue for a while now and figured i'd aks here if any other folks have the same problems. After I installed Spotify I just Cut the Spotify Folder from C:\Users\User\AppData\Roaming and paste it on to my Data Drive D:\ . At this point Sp...

Casual Listener

So I had this issue for a while now and figured i'd aks here if any other folks have the same problems.   After I installed Spotify I just Cut the Spotify Folder from C:\Users\User\AppDat...

Vreak

Casual Listener

733 Views

1 replies

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why do i have to open spotify twice on pc

Does anyone know why I have to open Spotify twice to get it to work?I'm running Windows 10 and Spotify premium.Each time I load up Spotify it brings up the screen but the menu, search, friends pane only come up when I shut it down and open again.

Newbie

Does anyone know why I have to open Spotify twice to get it to work? I'm running Windows 10 and Spotify premium. Each time I load up Spotify it brings up the screen but the menu, search, friends pa...

550 Views

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Songs Screen just links to browse

Hy, when I click on Songs in the Windows client it doesn't show my songs, but just a message that I can find playlists with the 'Browse' Link.The image below shows how my 'Songs' page looks like.I am running the newest version. What can I do?

Casual Listener

Hy, when I click on Songs in the Windows client it doesn't show my songs, but just a message that I can find playlists with the 'Browse' Link. The image below shows how my 'Songs' page looks like. ...

259 Views

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Issues With Local Files

I recently was rearranging my music in my local files and it appears to have messed it up completely. I have one song that I cannot remove from my library even though the song no longer exists at all on my computer, and I have one album that I do hav...

Newbie

I recently was rearranging my music in my local files and it appears to have messed it up completely. I have one song that I cannot remove from my library even though the song no longer exists at all...

271 Views

0 replies

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Solved!! Can't Login using my credentials.

So I created my account via mobile app and login using facebook. So technically my spotify was linked to my facebook. But when do i try to login my spotify account on desktop(win 7) using the email add of my facebook it's giving me error message. P.S...

Newbie

So I created my account via mobile app and login using facebook. So technically my spotify was linked to my facebook. But when do i try to login my spotify account on desktop(win 7) using the email a...

Preticle

Composer

661 Views

1 replies

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CUT THE COOOOOORD

Please, please lower the volume on the Shinedown ad. I usually keep my music at a moderate volume, so it is unpleasant that every few minutes I get to hear an ear-piercing CUT THE COOOOOOOOORDDDD!!!!No one needs an advertisement that loud. Even the F...

Newbie

Please, please lower the volume on the Shinedown ad. I usually keep my music at a moderate volume, so it is unpleasant that every few minutes I get to hear an ear-piercing    CUT THE COOO...

259 Views

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Solved!! Queue cannot stop playing or delete

I have enoing issue with the Queue. I read lots of people's issue here but nothing seems to work.The Queue keeps playing random songs partialy not full songs all the time on my PC and Android mobile. I have deleted all Queued songs and they keeps rec...

Casual Listener

I have enoing issue with the Queue. I read lots of people's issue here but nothing seems to work. The Queue keeps playing random songs partialy not full songs all the time on my PC and And...

ronanjordan

Casual Listener

784 Views

2 replies

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Struggling with volume settings (windows 10)

Hi there, I have a new laptop (Lenovo ThinkPad). When I listen to Spofity (premium account) and I do not have the app open on my screen but just at the bottom panel with opened programs, the music becomes very quiet.Does anybody know why my device do...

Casual Listener

Hi there,   I have a new laptop (Lenovo ThinkPad). When I listen to Spofity (premium account)  and I do not have the app open on my screen but just at the bottom panel with opened program...

Barak_M

Visitor

3498 Views

2 replies

1 likes

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Playing lags every evening

Hi. Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be played without lags. The issue is represantable both on desk...

Casual Listener

Hi.   Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be ...

AndreiShenets

Casual Listener

465 Views

2 replies

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settings are gone

So I just joined Spotify today, and I found my favorite songs, but they are a different version. I wanted my favorite version and could not find it.Everyone is talking about a settings area to import 'local files' but I cant find these settings. Afte...

Visitor

So I just joined Spotify today, and I found my favorite songs, but they are a different version. I wanted my favorite version and could not find it. Everyone is talking about a settings area to impo...

266 Views

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Full screen cropped

I use windows 10, with 2 monitors, one vertical and one horizontalwhen using spotify on the vertical monitor, sometimes it does full screen, other times it's cropped verticallyI tried to set the veritcal one and the horizontal one as my primary scree...

Newbie

I use windows 10, with 2 monitors, one vertical and one horizontal when using spotify on the vertical monitor, sometimes it does full screen, other times it's cropped vertically I tried to set ...

548 Views

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download to mp3

Hi everyone , i'm not allowed to have a phone in my workplace but i can have an mp3 . How do I go about downloading my playlists to an mp3 if i'm a premium member. thanks for any help

Newbie

Hi everyone , i'm not allowed to have a phone in my workplace but i can have an mp3 . How do I go about downloading my playlists to an mp3 if i'm a premium member. thanks for any help

IguanaSetup

Community Legend

8534 Views

1 replies

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My Spotify stops and starts playing randomly (Windows and Android)

My spotify stops and starts playing randomly what getting me furious cause it happening after just few songs everytime. It's not a connections issue for sure cause i've been trying on multiple devices (PCs, Android smartphones) and various connection...

Newbie

My spotify stops and starts playing randomly what getting me furious cause it happening after just few songs everytime. It's not a connections issue for sure cause i've been trying on multiple device...

Opportunist

Roadie

8150 Views

6 replies

3 likes

Android
Windows 8
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Spotify keeps pausing

Hi guys, I have been a premium user for a few years by now and this is the first time I've experienced this kind of bug. My spotify keeps pausing at each 10-15 seconds, I tryied every solutions in similar posts but none of them worked for me. Does an...

Casual Listener

Hi guys, I have been a premium user for a few years by now and this is the first time I've experienced this kind of bug. My spotify keeps pausing at each 10-15 seconds, I tryied every solutions in si...

justmagir

Casual Listener

892 Views

2 replies

0 likes

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play.spotify.com link doesn't open in the desktop app

If you press on a play.spotify.com link, it doens't open inside the spotify app, it opens in your web browser (e.g. google chrome).There's no way to change the setting. This fix doesn't work anymore: https://community.spotify.com/t5/Desktop-Mac-old/C...

Casual Listener

If you press on a play.spotify.com link, it doens't open inside the spotify app, it opens in your web browser (e.g. google chrome). There's no way to change the setting.   This fix doesn...

Blue02

Casual Listener

982 Views

1 replies

1 likes

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