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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 138451 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 138451 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54387 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54387 Views
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  • 33 likes

Is it possible to search through local music files?

Hey guys, I use Spotify for a while now, but with the last bigger update (was still in the end of 2014 I think) the program lost the for me most important function. In the previous versions it was possible so search through your local music library, ...

  • Visitor
  • Hey guys,   I use Spotify for a while now, but with the last bigger update (was still in the end of 2014 I think) the program lost the for me most important function. In the previous versions ...
  • Jezbo
  • Music Fan
  • 398 Views
  • 2 replies
  • 1 likes
  • Windows
  • 398 Views
  • 2 replies
  • 1 likes

Organise in folders

I want to organise my favourite albums and playlist in folders an subfolders. How do I move an album or playlist from one folder to another?

  • Regular
  • I want to organise my favourite albums and playlist in folders an subfolders. How do I move an album or playlist from one folder to another?
  • JaapB
  • Regular
  • 2187 Views
  • 8 replies
  • 0 likes
  • Windows
  • 2187 Views
  • 8 replies
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Solved!! Release Radar not Updating

Hi all,The past few weeks I've found that my release radar is updating much later than on friday. However, when it updates it states that the songs had been on the playlist for a few days. Anyone else experiencing this issue? Any thoughts?

  • Casual Listener
  • Hi all, The past few weeks I've found that my release radar is updating much later than on friday. However, when it updates it states that the songs had been on the playlist for a few days. Anyo...
  • Grakkou
  • Regular
  • 5411 Views
  • 4 replies
  • 2 likes
  • Windows
  • 5411 Views
  • 4 replies
  • 2 likes

Change the order of my playlist

Hi everyone, I have read alot of old posts about changing the order of my playlist (called Hawaii)I've read "Click Artist", "click track name", "click 3 dots", "click green triangle".. none of which I can find as I think the posts Im reading are too ...

  • Newbie
  • Hi everyone,   I have read alot of old posts about changing the order of my playlist (called Hawaii) I've read "Click Artist", "click track name " , " click 3 dots " , " click green triangl...
  • IguanaSetup
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Spotify desktop app crashing on startup - Windows 8.1

For two days I have been unable to use the Spotify desktop app on Win8.1. It crashes immediately on startup. Yes, I uninstalled the app and have done a clean re-install, but to no avail. My version is 0.9.10.22.gf87988f9. Most annoying, but what can ...

  • Gig Goer
  • For two days I have been unable to use the Spotify desktop app on Win8.1. It crashes immediately on startup. Yes, I uninstalled the app and have done a clean re-install, but to no avail. My version i...
  • Jhonny_b
  • Newbie
  • 33442 Views
  • 23 replies
  • 1 likes
  • Windows
  • 33442 Views
  • 23 replies
  • 1 likes

Spotify won't correctly size the window on portrait 2nd monitor after Windows 10 creators update

I have a 2560x1440 main screen and 2 1080x1920 portrait monitors (one each side) after the WIndows 10 creators update Spotify will no longer render a window on the side monitors that is greater in height that the centre monitor. I fyou maximise the s...

  • Newbie
  • I have a 2560x1440 main screen and 2 1080x1920 portrait monitors (one each side) after the WIndows 10 creators update Spotify will no longer render a window on the side monitors that is greater in he...
  • baileywickham
  • Casual Listener
  • 1445 Views
  • 3 replies
  • 3 likes
  • Windows
  • 1445 Views
  • 3 replies
  • 3 likes

spotify wont start after update on windows 10

I have installed spotify-1-0-59-395 on windows 10 64bit.Everytime the spotify upgrades the program wont start and i get a message with error 0xc0000001 the app was unable to start correctly.What can i do to fix the problem?

  • Newbie
  • I have installed spotify-1-0-59-395 on windows 10 64bit.Everytime the spotify upgrades the program wont start and i get a message with error 0xc0000001 the app was unable to start correctly.What can ...
  • 251 Views
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  • 251 Views
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Playspeed is slower than its suppose to.. How to fix?

All my songs on Spotify are slower than the song actually is.. And I can't find an option for speed or whatever.. Have never changed any setting either so I don't know how this happened.. It's very annoying, it's like it's speed is set at 0,6 instead...

  • Casual Listener
  • All my songs on Spotify are slower than the song actually is.. And I can't find an option for speed or whatever.. Have never changed any setting either so I don't know how this happened.. It's very a...
  • Sebasty
  • Spotify Star
  • 369 Views
  • 4 replies
  • 0 likes
  • Windows
  • 369 Views
  • 4 replies
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Chansons différentes selon web player et appli

Bonjour,Certains titres de ma musique sur playlist sont différents lorsqu'ils sont sur le web player et sur l'appli (Windows 10) C'est notamment le cas avec Ben Mazué https://open.spotify.com/track/5uDMz8kBI5cjnJ2Bh61LHlhttps://open.spotify.com/track...

  • Newbie
  • Bonjour, Certains titres de  ma musique sur playlist sont différents lorsqu'ils sont sur le web player et sur l'appli (Windows 10)  C'est notamment le cas avec Ben   Mazué&nbs...
  • 259 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 259 Views
  • 0 replies
  • 1 likes

Application Error (0xc0000001)

Since the most recent update, whenever I attempt to open Spotify, I get this error message appear:"Spotify.exe - Application Error" followed by "The application was unable to start correctly (0xc0000001). Click ok to close the application".Regardless...

  • Casual Listener
  • Since the most recent update, whenever I attempt to open Spotify, I get this error message appear: "Spotify.exe - Application Error" followed by "The application was unable to start correctly (0xc...
  • carplaster
  • Newbie
  • 2547 Views
  • 10 replies
  • 4 likes
  • Windows
  • 2547 Views
  • 10 replies
  • 4 likes

Some local files won't play

Hello, I have a few local songs all MP3. But about half of them won't play in spotify, they appear but are grey (artist name) instead of whiteI have a windows laptop with windows 10 pro and use spotify version 1.0.67.582.g19436fa3. I have already tri...

  • Newbie
  • Hello,   I have a few local songs all MP3. But about half of them won't play in spotify, they appear but are grey (artist name) instead of white I have a windows laptop with windows 10 pro an...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
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Solved!! Spotify won't open and I can't uninstall or reinstall

When I try to open Spotify nothing happens. Not even an error message or something. The same when I try to uninstall it. Just nothing happens.. When I try to reinstall it, it says 'installing spotify'. And again boom, nothing happens afterwards. Can ...

  • Roadie
  • When I try to open Spotify nothing happens. Not even an error message or something. The same when I try to uninstall it. Just nothing happens.. When I try to reinstall it, it says 'installing spo...
  • m210
  • Newbie
  • 63936 Views
  • 36 replies
  • 0 likes
  • 63936 Views
  • 36 replies
  • 0 likes

Solved!! Spotify Visualization

Hello, I have noticed the attached visualisation on my spotify...I'm not a big fan but can't for the life of me find where to turn it off. It appears after minimal down time, pretty annoying. Any assistance would be welcomed. Thank you,

Capture.PNG
  • Newbie
  • Hello,   I have noticed the attached visualisation on my spotify...I'm not a big fan but can't for the life of me find where to turn it off. It appears after minimal down time, prett...
  • IguanaSetup
  • Community Legend
  • 6233 Views
  • 1 replies
  • 0 likes
  • Windows
  • 6233 Views
  • 1 replies
  • 0 likes

Queue must be empty in order to add Podcast episodes to it.

Refer to the subject. I'm just making a bug report. Also, another issue is there is no easy way to empty the queue.

  • Casual Listener
  • Refer to the subject. I'm just making a bug report. Also, another issue is there is no easy way to empty the queue.
  • CarpeMofo
  • Casual Listener
  • 287 Views
  • 1 replies
  • 0 likes
  • Windows
  • 287 Views
  • 1 replies
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Why and what does spotify upload when I switch back from offline mode?

Every time i switch back from offline mode spotify starts uploading. It uploads quite a lot, around 5 MB I think. And no, that isn't much compared to a lot of things, but i can't understand why spotify would need to upload any more than a few kbs. We...

  • Newbie
  • Every time i switch back from offline mode spotify starts uploading. It uploads quite a lot, around 5 MB I think. And no, that isn't much compared to a lot of things, but i can't understand why ...
  • 269 Views
  • 0 replies
  • 0 likes
  • Windows
  • 269 Views
  • 0 replies
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Randomly pausing and skipping

Whenever I play spotify on my windows computer (work computer), it either skips 5 songs or doesn't play music entirely. Refreshing the page doesn't work and I've logged out and logged back in. I don't have any issues on my iphone.

  • Newbie
  • Whenever I play spotify on my windows computer (work computer), it either skips 5 songs or doesn't play music entirely. Refreshing the page doesn't work and I've logged out and logged back in. I don'...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Able to add music from "Songs" to its own playlist

I would love to see a feature where I can add all my music from "Songs" to its own playlist.

  • Newbie
  • I would love to see a feature where I can add all my music from "Songs"  to its own playlist.
  • Bittencourt
  • Spotify Star
  • 543 Views
  • 2 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 543 Views
  • 2 replies
  • 0 likes

Like/Dislike column

Hi!I have seen a column on my friend's desktop, where he can tell spotify he likes or dislikes certain songs. This is a feature I know is not accross all accounts, but I would really like to have it on mine.Since the last couple weeks, some type of m...

  • Newbie
  • Hi! I have seen a column on my friend's desktop, where he can tell spotify he likes or dislikes certain songs. This is a feature I know is not accross all accounts, but I would really like to have...
  • 439 Views
  • 0 replies
  • 0 likes
  • Windows
  • 439 Views
  • 0 replies
  • 0 likes