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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83450 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791225 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22805 Views

24 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3023 Views

0 replies

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Solved!! Listen to music without effecting Mixes and Discoveries

Can someone please tell me if there's any way to listen to music without effecting discovering weekly, radar or daily mixes? Mostly i'm listeningto Metal, but when i'm at the office, i'm playing more mainstream because the people at my office.I'm aff...

Casual Listener

Can someone please tell me if there's any way to listen to music without effecting discovering weekly, radar or daily mixes?   Mostly i'm listeningto Metal, but when i'm at the office, i'm pla...

Eyalf83

Casual Listener

741 Views

2 replies

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Problemas con windows 10

Hola, tengo un problema que ya llevo mas de un mes tratando de solucionar, tengo mi cuenta sincronizada a mi tablet, laptop y celular, pero en mi laptop no puedo descargar ningun playlist, desde hace un mes que al agregar canciones a los playlist que...

Newbie

Hola, tengo un problema que ya llevo mas de un mes tratando de solucionar, tengo mi cuenta sincronizada a mi tablet, laptop y celular, pero en mi laptop no puedo descargar ningun playlist, desde hace...

364 Views

0 replies

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Songs won't play

Oftentimes, when I'm listening to any spotify playlist, a song will end and a new one will not play. After that, none of the play buttons will work. The sidebar says the playlist is playling but nothing actually is working. Has anyone else experience...

Newbie

Oftentimes, when I'm listening to any spotify playlist, a song will end and a new one will not play. After that, none of the play buttons will work. The sidebar says the playlist is playling but noth...

willyadume

Casual Listener

773 Views

2 replies

1 likes

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Can't close video in the ads

I'm using Spotify on Windows10. After updating to the latest version, the close button for the pop-up video ad seems to be overlaid by the close app button, as shown in the attached image. While I don't mind the ads since I am a free user, earlier I ...

Visitor

I'm using Spotify on Windows10. After updating to the latest version, the close button for the pop-up video ad seems to be overlaid by the close app button, as shown in the attached image. While I do...

user-removed

Not applicable

2603 Views

5 replies

0 likes

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Multimedia keys stopped working

Hello everbody, how are you doing? I would like to report a problem. I use spotify at home and at work with two different computers and keyboards.Both computers are windows 7 64bits. After last spotify update (1.0.75.483.g7ff4a0dc), multimedia keys l...

Newbie

Hello everbody, how are you doing?   I would like to report a problem.   I use spotify at home and at work with two different computers and keyboards. Both computers are windows 7 64bi...

641 Views

0 replies

1 likes

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Weird Spotify Logo and large memory drain

I've noticed a few weird things on my spotify. Firstly, the icon is now appearing weird with a thin green line besides the logo which kinda looks like how it would be if it is download some items. See attached. Also, it has 4 exes draining 400mb of m...

Newbie

I've noticed a few weird things on my spotify.   Firstly, the icon is now appearing weird with a thin green line besides the logo which kinda looks like how it would be if it is download some ...

540 Views

0 replies

0 likes

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Location of cached files

Hi, in the settings I have set this path for offline songs D:\Music\Spotify and the folder has about 7GB. But despite that, Spotify still creates a folder in C:\Users\Slavek\AppData\Local\Spotify\Data and it has about 10GB.What should I do to not let...

Music Fan

Hi, in the settings I have set this path for offline songs D:\Music\Spotify and the folder has about 7GB. But despite that, Spotify still creates a folder in C:\Users\Slavek\AppData\Local\Spotif...

Slavek

Music Fan

1457 Views

1 replies

3 likes

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Had to start a new account

i had a system failer on my computer when i got everything back in order my spotify and hulu was gone i cant find it and i already paid for the student discount price for them both. it has been about a week and a half

Newbie

i had a system failer on my computer when i got everything back in order my spotify and hulu was gone i cant find it and i already paid for the student discount price for them both. it has been about...

Sebasty

Community Legend

453 Views

1 replies

0 likes

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Solved!! Premium account - tracks with distortion

Dear Spotify Developers, Staff & Money makers, Recently I started noticing distortion in some of the tracks I listen to. This is extremely inconvenient and something I could expect when using a free account, but not when paying for a service at a pre...

Regular

Dear Spotify Developers, Staff & Money makers,   Recently I started noticing distortion in some of the tracks I listen to. This is extremely inconvenient and something I could expect when ...

Butidontwanna

Newbie

32627 Views

28 replies

4 likes

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Search bar broken?

Is it just me och is the serach bar broken?When I try to search it won't even try to load anything, just shows my recent searchs...I tried re-installing, but that didn't help...

Newbie

Is it just me och is the serach bar broken? When I try to search it won't even try to load anything, just shows my recent searchs... I tried re-installing, but that didn't help... 

geneqware

Newbie

608 Views

1 replies

1 likes

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Solved!! Why this song can't be played?

https://open.spotify.com/track/0F0Ix2XwPnAix9rdmSQGSZ is it removed?

Casual Listener

https://open.spotify.com/track/0F0Ix2XwPnAix9rdmSQGSZ   is it removed?

MJ01

Casual Listener

725 Views

2 replies

0 likes

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Spotify Windows does not play music with my Chord Hugo 2 connected

Hello, when I have the Chord Hugo 2 connected and choosen at the sound and start Spotify it won't play the music but instead it is jumping trough the tracks. When I however change it to another sound device and then change back to the Hugo 2 then it ...

Casual Listener

Hello,   when I have the Chord Hugo 2 connected and choosen at the sound and start Spotify it won't play the music but instead it is jumping trough the tracks. When I however change it to anot...

123sheep

Casual Listener

1210 Views

1 replies

0 likes

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Playlist keeps playing the new titles

Everytime i want to listen to some music from my playlist and i press on shuffle spotify keeps playing all the new titles I recently added before actually randomly playing all titles. Could need some help.

Newbie

Everytime i want to listen to some music from my playlist and i press on shuffle spotify keeps playing all the new titles I recently added before actually randomly playing all titles. Could need some...

442 Views

0 replies

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[URGENT] playlist time malfunction

recently my spotify playlist time things (where it tells you how long a playlist is) is malfunctioning! this is only for my own playlists as others seem to be looking fine. for example: one of my playlists would say that 78 songs take about 4 hours w...

Visitor

recently my spotify playlist time things (where it tells you how long a playlist is) is malfunctioning! this is only for my own playlists as others seem to be looking fine.    for example...

1190 Views

0 replies

0 likes

Desktop
duration
Fix
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Playlist got deleted

I need help my playlist I've had for two years was deleted and it wasn't me how can I get it back?

Newbie

I need help my playlist I've had for two years was deleted and it wasn't me how can I get it back?

phan_times

Community Legend

565 Views

1 replies

0 likes

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Solved!! Drag and Drop not working in 1.0.75.483 .g7ff4a0dc

Hello,Spotify updated itself and all functionality including drag and drop is not working anymore. It's not possible to rearrange songs nor to drag a song into a playlist. RegardsHeiko

Casual Listener

Hello, Spotify updated itself and all functionality including drag and drop is not working anymore. It's not possible to rearrange songs nor to drag a song into a playlist.   Regards Heiko

Heikoles

Casual Listener

1435 Views

1 replies

0 likes

Desktop
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Spotify won't pop up in the Control Panel

I got a new harddrive a couple of days ago, and now that I have downloaded spotify, it won't pop up in the Control Panel. I'm unsure of what to do about this issue, since it does show up as an application in my Task Manager. Spotify doesn't seem to h...

Newbie

I got a new harddrive a couple of days ago, and now that I have downloaded spotify, it won't pop up in the Control Panel. I'm unsure of what to do about this issue, since it does show up as an applic...

Opportunist

Roadie

8941 Views

1 replies

1 likes

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Spotify stops working after leaving a game

Weird problem, it appeared first time today after i ended up a match in a game. I heared a windows sound just like i unpluged something but i didnt, i even heared the ingame sound! Then the music disappeared and after a few mins it went back on? Its ...

Regular

Weird problem, it appeared first time today after i ended up a match in a game. I heared a windows sound just like i unpluged something but i didnt, i even heared the ingame sound! Then the music dis...

Opportunist

Roadie

665 Views

3 replies

0 likes

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Can Spotify play from local files on my PC?

I am new to spotify, previously I have always used purchaed music on itunes. I have lots of MP3 files on my PC I would like to add to my library, when I told Spotify where they are it added them to 'local files' and not to my list of artists/songs et...

Casual Listener

I am new to spotify, previously I have always used purchaed music on itunes.    I have lots of MP3 files on my PC I would like to add to my library, when I told Spotify where they are it ...

chrislisi1982

Casual Listener

790 Views

2 replies

0 likes

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Solved!! Is Downloading Spotify on alcatel 2067x possible

Hi.. i was just wondering if i could download spotify on an old alcatel 2067x fliptop phone? If so, how?

Casual Listener

Hi.. i was just wondering if i could download spotify on an old alcatel 2067x fliptop phone?    If so, how?

Maxim

Spotify Star

4498 Views

3 replies

0 likes

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