Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

16029 Views

115 replies

53 likes

  • 16029 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2579 Views

16 replies

3 likes

Possible Bug
  • 2579 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5973 Views

40 replies

2 likes

  • 5973 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10216 Views

0 replies

4 likes

  • 10216 Views
  • 0 replies
  • 4 likes

"Set the same volume level for all songs" doesn't work

So, now the setting is finally saved again after two months, but as far as I can tell, it doesn't do anything. Here are two song loudness measurements: Meteor - DjynthAverage LAF: 80.0 dBA Perturbator, Arcade High - DevianceAverage LAF: 88.0 dBA The ...

Gig Goer

So, now the setting is finally saved again after two months, but as far as I can tell, it doesn't do anything. Here are two song loudness measurements:   Meteor - Djynth Average LAF: 80.0 dBA...

bpmwriter

Casual Listener

10800 Views

7 replies

15 likes

  • 10800 Views
  • 7 replies
  • 15 likes

Create Playlist by drag-and-drop

Hi, suddenly I can't create playlists anymore by dragging and dropping the album into a folder. It seems any drag-and-drop functionality is gone (on Windows). Now it's similar to my Android where a second step is necessary. First create an empty new ...

Music Fan

Hi,   suddenly I can't create playlists anymore by dragging and dropping the album into a folder. It seems any drag-and-drop functionality is gone (on Windows). Now it's similar to my Android ...

2318 Views

0 replies

2 likes

  • 2318 Views
  • 0 replies
  • 2 likes

"New Releases for You" missing artists

Hello, Is it a known issue that the "New Releases" under Browse --> Discover will often miss artists and new albums? I only ever seem to get solo songs or very specific artists. For example, i follow JunkieXL but I have had zero notice that there was...

Casual Listener

Hello,   Is it a known issue that the "New Releases" under Browse --> Discover will often miss artists and new albums? I only ever seem to get solo songs or very specific artists.   ...

blahsi

Roadie

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Proxy and "no Internet connection detected"? Read this

Hi all, Concerned people (but maybe more): enjoying your Internet through a proxy you're able to install Spotify app, configure the proxy, and play music. Restarting the app or the computer leads to an offline error/No Internet connection detected So...

Regular

Hi all,   Concerned people (but maybe more): enjoying your Internet through a proxy you're able to install Spotify app, configure the proxy, and play music. Restarting the app or the computer ...

michsco

Newbie

8362 Views

1 replies

6 likes

  • 8362 Views
  • 1 replies
  • 6 likes

Solved!! Spotify Windows Desktop app claims to be offline

Hi there,I'm using Spotify Windows Desktop app (1.0.75.483.g7ff4a0dc) on my office laptop. I need to use the proxy settings to get Spotify to work, and before the current version things worked fine. But after updating to the current version, Spotify ...

Visitor

Hi there, I'm using Spotify Windows Desktop app (1.0.75.483.g7ff4a0dc) on my office laptop. I need to use the proxy settings to get Spotify to work, and before the current version things worked fine...

user-removed

Not applicable

15493 Views

3 replies

1 likes

  • 15493 Views
  • 3 replies
  • 1 likes

Searchfunction

I've got Spotify on Windows 10 but I can't search for any songs. I have premium. anyone else got thist problem and know how to solve it? Already reinstalled it

Newbie

I've got Spotify on Windows 10 but I can't search for any songs. I have premium. anyone else got thist problem and know how to solve it? Already reinstalled it

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Search not working windows 10 12-8-2018

when i click on the search box it usually shows an icon saying search troughout spotify find songs artists etc, but now it shows my recent searches and when i type nothing comes up but recent searches. i already reinstalled spotify but it did nothing

Regular

when i click on the search box it usually shows an icon saying search troughout spotify find songs artists etc, but now it shows my recent searches and when i type nothing comes up but recent searche...

Sebasty

Community Legend

3296 Views

6 replies

2 likes

  • 3296 Views
  • 6 replies
  • 2 likes

Why is a payed Spotify subscription connect to googleusercontent.com?

I just noticed that spotify is opening a connection from my PC to googleusercontent.com. I was wondering, why is this? I have a payed subscription without ads.

Casual Listener

I just noticed that spotify is opening a connection from my PC to googleusercontent.com. I was wondering, why is this? I have a payed subscription without ads.

Sebasty

Community Legend

2009 Views

2 replies

2 likes

  • 2009 Views
  • 2 replies
  • 2 likes

My username shows up as a bunch of random letters and numbers.

So I just made my Spotify account through the website and my username shows up as random letters and numbers. I checked in the android app and it looks the same as in the website. I didn't login to Facebook or anything, I used my email.Is there any w...

Visitor

So I just made my Spotify account through the website and my username shows up as random letters and numbers. I checked in the android app and it looks the same as in the website. I didn't login to F...

Jotenko

Newbie

1048 Views

2 replies

0 likes

  • 1048 Views
  • 2 replies
  • 0 likes

Superuser Contribution Set the same volume level for all songs not saved

When I set this in the prefrences, restart the app, and go back, it's not saved. It used to work just fine. Doesn't anymore. Win 10 proLatest spotify version (how would you even turn off automatic updates?)

Gig Goer

When I set this in the prefrences, restart the app, and go back, it's not saved. It used to work just fine. Doesn't anymore.   Win 10 pro Latest spotify version (how would you even turn off a...

allavaz

Casual Listener

4598 Views

22 replies

10 likes

  • 4598 Views
  • 22 replies
  • 10 likes

Cant Play Music on a different computer

Hello, I face the problem of me not beeing able to play music from my account on a different computer within the same house.On my computer and Android everything works - on a different computer spotify first loads tons of random music i dont know and...

Regular

Hello,    I face the problem of me not beeing able to play music from my account on a different computer within the same house. On my computer and Android everything works - on a differe...

Sebasty

Community Legend

1772 Views

8 replies

1 likes

  • 1772 Views
  • 8 replies
  • 1 likes

Using a proxy and get stuck with "no Internet connection detected"? Read this

Hi all, Concerned people (but maybe more): enjoying your Internet through a proxy you're able to install Spotify app, configure the proxy, and play music. Restarting the app or the computer leads to an offline error/No Internet connection detected So...

Regular

Hi all,   Concerned people (but maybe more): enjoying your Internet through a proxy you're able to install Spotify app, configure the proxy, and play music. Restarting the app or the computer ...

1422 Views

0 replies

0 likes

error 4
internet connection issue
Script
  • 1422 Views
  • 0 replies
  • 0 likes

Ridiculous RAM usage.

I use Spotify to listen to music while basically playing any game on my PC.I'm running windows 7 64-bit.I've noticed the longer Spotify runs the more RAM it uses, causing both my PC AND games to freeze up eventually.I could launch Spotify and keep it...

Newbie

I use Spotify to listen to music while basically playing any game on my PC. I'm running windows 7 64-bit. I've noticed the longer Spotify runs the more RAM it uses, causing both my PC AND games to ...

1861 Views

0 replies

10 likes

  • 1861 Views
  • 0 replies
  • 10 likes

Opening Spotify Maximized Isn't Fully Maximized

Windows 7 64-bit.After updating to 1.0.75.483.g7ff4a0dc, there have been multiple GUI issues. The one in question is a problem with maximized Spotify. If I close Spotify while it's maximized, whenever I re-open it and it's automatically maximized, th...

Casual Listener

Windows 7 64-bit. After updating to 1.0.75.483.g7ff4a0dc, there have been multiple GUI issues. The one in question is a problem with maximized Spotify. If I close Spotify while it's maximized, whene...

rossi1911

Community Legend

987 Views

1 replies

2 likes

  • 987 Views
  • 1 replies
  • 2 likes

Spotify windows Player

Spotify for windows couldn't connect to the internet. it says "no internet connection" while my laptop perfectly connected to the internet. Please fix this problem immediately. IMac verosn is working perfectly but not windows version. thank you.

Newbie

Spotify for windows couldn't connect to the internet. it says "no internet connection" while my laptop perfectly connected to the internet.   Please fix this problem immediately.  IMac v...

phan_times

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Random Pops in Playback

I keep getting random audio glitches with the current version of spotify. Playback works fine, but every few seconds I'll get a random "pop" in the speakers. My headphones (which use a USB DAC) do not do this, and other programs do not to the pops ei...

Regular

I keep getting random audio glitches with the current version of spotify. Playback works fine, but every few seconds I'll get a random "pop" in the speakers. My headphones (which use a USB DAC) do no...

623 Views

0 replies

0 likes

Playback issue
  • 623 Views
  • 0 replies
  • 0 likes

spotify version 1.0.75.483.g7ff4a0dc search not working

since this update my search function only work when i reset the spotify settings trough windows, the after a couple minutes its stops searching, i can type in the search bar but it wont load any results

Regular

since this update my search function only work when i reset the spotify settings trough windows, the after a couple minutes its stops searching, i can type in the search bar but it wont load any resu...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify premium missing from window title bar

Hi, I have just updated to the latest version of spotify (non windows store version) & have noticed that it no longer says spotify premium on the title bar, no I have to click the drop down next to username & then click account which then opens in de...

Casual Listener

Hi,   I have just updated to the latest version of spotify (non windows store version) & have noticed that it no longer says spotify premium on the title bar, no I have to click the drop d...

Sebasty

Community Legend

1306 Views

2 replies

2 likes

  • 1306 Views
  • 2 replies
  • 2 likes

Music won't play on any web browser

I have restarted my laptop, updated my web browser (tried two different ones), and logged out and back on but Spotify still won't play any music. That is, it'll show me music to play, but when I hit "play" nothing happens. Also, at times, after the w...

Newbie

I have restarted my laptop, updated my web browser (tried two different ones), and logged out and back on but Spotify still won't play any music. That is, it'll show me music to play, but when I hit ...

Sebasty

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes