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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149404 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

135989 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11235 Views

1 replies

6 likes

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All Local Files Grayed Out/Unavailable

All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was matched up to the already existing song on Spotify...

Casual Listener

All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was...

mjoleszczak

Regular

1774 Views

5 replies

1 likes

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Can't share music player and track to facebook

The app isn't sharing music player to facebook in windows. That's what happens:Spotify already was better then this.

Newbie

The app isn't sharing music player to facebook in windows. That's what happens: Spotify already was better then this.

443 Views

0 replies

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Too many songs (?)

Hi, I've been subbed to Spotify for quite a while and I've reached close to 800 songs in one of my main playlist. I've realised that recently when i add a song into the playlist, it doesnt appear there unless i copy paste the entire playlist from 'So...

Newbie

Hi, I've been subbed to Spotify for quite a while and I've reached close to 800 songs in one of my main playlist. I've realised that recently when i add a song into the playlist, it doesnt appear the...

381 Views

0 replies

0 likes

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My music keeps pausing every 30s

My music keeps pausing at exactly every 30 seconds after i press play. I already logged out of everywhere twice and uninstalled the app on my computer and still nothing. Please help ;( i just wanna listen to music ;(((( thanks guys.

Newbie

My music keeps pausing at exactly every 30 seconds after i press play. I already logged out of everywhere twice and uninstalled the app on my computer and still nothing. Please help ;( i just wanna l...

TheBrickSlayer

Roadie

477 Views

1 replies

0 likes

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Specific albums not playing (Local Files)

I want to import the soundtrack for a game I recently bought, we were here too. Upon setting up the local files so the songs appear, the tracks won't play. I reinstall Spotify and try again. Still nothing. Other local files and other game OSTs still ...

Casual Listener

I want to import the soundtrack for a game I recently bought, we were here too. Upon setting up the local files so the songs appear, the tracks won't play. I reinstall Spotify and try ...

ImBobCat

Casual Listener

724 Views

3 replies

0 likes

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Can You Upload A Demo To Spotify?

I know nothing about what you can upload really; What I mean is can you upload something that isn't anything official but just something you made?

Newbie

I know nothing about what you can upload really; What I mean is can you upload something that isn't anything official but just something you made?

keefbaker

Newbie

2977 Views

2 replies

0 likes

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music doesn't play by speaker

When I hear music with my laptop speaker it works well - but when I stick it into my normal soundsystem (ISY - with AUX) it doesn't play since almost 1 week. When I put the aux cable out - it plays like ever. What happend?(I have an extern sound adap...

Casual Listener

When I hear music with my laptop speaker it works well - but when I stick it into my normal soundsystem (ISY - with AUX) it doesn't play since almost 1 week. When I put the aux cable out - it plays l...

322 Views

0 replies

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Spotify keeps pausing songs by itself

Spotify keeps repeatedly pausing songs after 20-30 seconds later i start playing one this happens to me both on my Huawei P8 Lite Phone and my Desktop PC i am very frustrated by this because its really annoying. And yes i did log off from all devices...

Newbie

Spotify keeps repeatedly pausing songs after 20-30 seconds later i start playing one this happens to me both on my Huawei P8 Lite Phone and my Desktop PC i am very frustrated by this because its real...

Patriickz

Casual Listener

61890 Views

9 replies

5 likes

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Solved!! Problem with songs search engine

Hi,Sorry for my english, I can't do searches in spotify with my laptor. When I want to find any song, the searcher don't do anything... The autocomplete does not work either. I don't know what I can do. Thanks!

Casual Listener

Hi, Sorry for my english, I can't do searches in spotify with my laptor. When I want to find any song, the searcher don't do anything... The autocomplete does not work either. I don't know what I ca...

noguomannocry

Casual Listener

962 Views

2 replies

0 likes

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spotify keeps pauzing itself

hey can someone help?when i play a song wichever song it just keeps pauzing itself after a few secondstried to change password and everything just in case someone is using my accbut it keeps on doing this..

Casual Listener

hey can someone help? when i play a song wichever song it just keeps pauzing itself after a few seconds tried to change password and everything just in case someone is using my acc but it keeps on...

scaldinio

Casual Listener

794 Views

2 replies

0 likes

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Changing tracks without my will

For approximately a week now Spotify has been pausing my songs, skipping songs midway and changing albums to some weird music i've never touched before. It keeps changing album every two minutes.

Casual Listener

For approximately a week now Spotify has been pausing my songs, skipping songs midway and changing albums to some weird music i've never touched before. It keeps changing album every two minutes.

garra741

Casual Listener

711 Views

6 replies

0 likes

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Sorry, there's nothing here

Windows Phone does not work Browse. Showing "Sorry, there's nothing here". Why is it?It is a mistake or Windows phones will no longer Spotify?

Casual Listener

Windows Phone does not work Browse. Showing "Sorry, there's nothing here". Why is it? It is a mistake or Windows phones will no longer Spotify?

CHR15G

Newbie

1479 Views

4 replies

0 likes

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Severe sound issues

Dear Sir/Madam, I hope you can help, I’m at my wits end! If I am playing Spotify desktop it distorts playback audio crackling, it buzzes and distorts, stutters playback. I have updated all drivers and updated Spotify and even applied a new sound card...

Visitor

Dear Sir/Madam,   I hope you can help, I’m at my wits end! If I am playing Spotify desktop it distorts playback audio crackling, it buzzes and distorts, stutters playback. I have updated ...

Sebasty

Community Legend

526 Views

3 replies

0 likes

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Playlist Help

How do I keep songs strictly in a playlist, but not have them play in my library?

Newbie

How do I keep songs strictly in a playlist, but not have them play in my library?

259 Views

0 replies

0 likes

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Resetting password

I want to change my Spotify password. Yes I know my current password, but whenever I try to reset my password with this link it says "This **bleep** should not be blank. This **bleep** should not be blank." why does this happen and what is the cause ...

Newbie

I want to change my Spotify password. Yes I know my current password, but whenever I try to reset my password with this link it says "This **bleep** should not be blank. This **bleep** shou...

MauriceMV

Spotify Star

344 Views

1 replies

0 likes

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Superuser Contribution Spotify not working unless I have the computer hooked to my secondary monitor.

Hello,Having a weird issue with Spotify not playing songs. I have premium and I have tried uninstalling and reinstalling and nothing helps. When my laptop is NOT connected to anything, I press play on any song and I get the error: "This song is unava...

Newbie

Hello, Having a weird issue with Spotify not playing songs. I have premium and I have tried uninstalling and reinstalling and nothing helps. When my laptop is NOT connected to anything, I press play...

Leonardo

Roadie

495 Views

1 replies

0 likes

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Music i have plays on my phone app but not on the desktop

ok basically i have listen to a song on my phone but when i want to listen to it on my computer it says its not available, why is that?

Newbie

ok basically i have listen to a song on my phone but when i want to listen to it on my computer it says its not available, why is that?

ohyeahtakethat

Casual Listener

291 Views

1 replies

0 likes

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Windows 10 and Google Home Mini - can only one play at a time?

So I have a Google Home Mini device connected to my Spotify Account. The speaker is in the kitchen and my PC is in my home office. My wife would start a playlist (from my account) using the speaker, but if I was listening to music on my PC, it would ...

Casual Listener

So I have a Google Home Mini device connected to my Spotify Account.  The speaker is in the kitchen and my PC is in my home office.  My wife would start a playlist (from my account) us...

IguanaSetup

Community Legend

3795 Views

3 replies

0 likes

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How do I stop Spotify from auto loading on system start-up?

Most competent software programs allow the user to control wether or not to auto-load on start-up. I thought I checked this type of feature off before but now I can't find it and this **bleep** thing keeps loading up every time I start my computer!!!...

Newbie

Most competent software programs allow the user to control wether or not to auto-load on start-up. I thought I checked this type of feature off before but now I can't find it and this **bleep** thing...

MauriceMV

Spotify Star

953 Views

1 replies

2 likes

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My username shows up as a bunch of random letters and numbers.

So I just made my Spotify account through the website and my username shows up as random letters and numbers. I checked in the android app and it looks the same as in the website. I didn't login to Facebook or anything, I used my email.Is there any w...

Visitor

So I just made my Spotify account through the website and my username shows up as random letters and numbers. I checked in the android app and it looks the same as in the website. I didn't login to F...

Jotenko

Newbie

907 Views

2 replies

0 likes

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