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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84250 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798888 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24657 Views

26 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

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Solved!!Superuser Contribution Import Google Music playlists to Spotify?

I've been with Google Music for about 5 months now. It's gotten progressivly worse with this lastest GUI update. For about a week I could not play anything, now it's uses so much ram it slows down my computer. I just want to listen to my music withou...

Casual Listener

I've been with Google Music for about 5 months now. It's gotten progressivly worse with this lastest GUI update. For about a week I could not play anything, now it's uses so much ram it slows down my...

user-removed

Not applicable

148853 Views

23 replies

0 likes

Windows
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Spotify (PC and Android) Starts playing last weeks Discover playlist on Startup

Hey, When Spotify starts up on my computer and phone, it starts with one specific song from last weeks discover playlist. It shows that it is playing the discover playlist, but when I go into the Current Discover playlist, the song that is playing is...

Casual Listener

Hey,   When Spotify starts up on my computer and phone, it starts with one specific song from last weeks discover playlist. It shows that it is playing the discover playlist, but when I go int...

360 Views

0 replies

0 likes

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Why can we only download playlists?

Why can't we download our songs and our albums? It's stupid! We can only download playlists to listen without connection. I don't understand...

Visitor

Why can't we download our songs and our albums? It's stupid! We can only download playlists to listen without connection. I don't understand...

MansonFamily

Casual Listener

2454 Views

3 replies

1 likes

Windows
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Spotify is skipping every song

I restared my Computer and now Spotify is skipping every song and says: "This Song is not aviable. If the song is on your Computer, you can import it." or "Current song can not be played"I have the newest Windows 10 Spotify App via the StoreMy Pc Dri...

Visitor

I restared my Computer and now Spotify is skipping every song and says: "This Song is not aviable. If the song is on your Computer, you can import it." or "Current song can not be played" I have t...

336 Views

0 replies

0 likes

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Spotify updating bug

The green bar doesn't move. I can fix this by closing Spotify in Task Manager, but I will get a notification (the blue circle) that there is an update available, and the next day Spotify will ask for permission to update when starting it up.

Casual Listener

The green bar doesn't move. I can fix this by closing Spotify in Task Manager, but I will get a notification (the blue circle) that there is an update available, and the next day Spotify will ask for...

339 Views

0 replies

0 likes

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Spotify downloaded without permission

Spotify downloaded on my PC for seemingly no reason. I have an account for Spotify, but I have not downloaded it. Did it download only because I had an account for it?

Newbie

Spotify downloaded on my PC for seemingly no reason. I have an account for Spotify, but I have not downloaded it. Did it download only because I had an account for it?

971 Views

0 replies

0 likes

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Grayed-out songs when downloaded from iTunes Playlist

I have Spotify Premium and use it on my phone, tablet and PC. I imported a number of Playlists from iTunes, but have issues with some songs being grayed-out. Many of these are songs that are definitely in the Spotify catalog (I do a search and there ...

Regular

I have Spotify Premium and use it on my phone, tablet and PC.  I imported a number of Playlists from iTunes, but have issues with some songs being grayed-out.  Many of these are songs that ...

darinhclark

Regular

1429 Views

4 replies

7 likes

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Random pausing with "can't play the current song" error message

I realise there are a million posts about this error but I've been through dozens of them and none seem to reflect my specific issue. Essentially, I can happily listen to a number of songs without issue but every now and again a song will "pause" wit...

Music Fan

I realise there are a million posts about this error but I've been through dozens of them and none seem to reflect my specific issue.   Essentially, I can happily listen to a number of songs w...

Sebasty

Community Legend

8567 Views

7 replies

0 likes

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Delete button doesn't work

Since the last update I can't use my Delete button. It doesn't work in the Search box and same goes for the text box within my playlists.Further more when using CTRL + arrow (left/right) you usually move between words when in the textbox but now - du...

Music Fan

Since the last update I can't use my Delete button. It doesn't work in the Search box and same goes for the text box within my playlists. Further more when using CTRL + arrow (left/right) you usuall...

NahmenJayden

Newbie

1605 Views

1 replies

1 likes

Delete button
text editing
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Spotify Desktop version not letting me login

I try to log in through facebook and it redirects me to a web page , then nothing. No error message I'm on Windows 10 - I've reinsalled and restarted several times . I try log in without Facebook and the app doesn't respond at all- just greys out.

Newbie

I try to log in through facebook and it redirects me to a web page , then nothing. No error message  I'm on Windows 10 - I've reinsalled and restarted several times .  I try log in withou...

493 Views

0 replies

0 likes

Login
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Songs not loading

Whenever I first start my computer and open spotify my songs won't load. I usually have to exit and start it back up multiple times before my songs load. No tabs will load and I have to keep exiting and restarting until it comes up. Spotify is up to ...

Casual Listener

Whenever I first start my computer and open spotify my songs won't load. I usually have to exit and start it back up multiple times before my songs load. No tabs will load and I have to keep exiting ...

jmoodie88

Casual Listener

913 Views

3 replies

0 likes

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Default OS shortcuts "trapped" in the new Spotify Client

Guys.. Why in **bleep** did you guys choose CTRL + left / right as the shortcut to change tracks in the new Spotify desktop client? Now its impossible to navigate inside text boxes because everytime you press ctrl + left (to skip an entire word insid...

Casual Listener

Guys.. Why in **bleep** did you guys choose CTRL + left / right as the shortcut to change tracks in the new Spotify desktop client? Now its impossible to navigate inside text boxes because everytime ...

638 Views

0 replies

0 likes

shortcuts
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Dual monitor struggles

I have a problem. I use win 7 and two monitors. To have windows bar at the both of them a use program Dual Monitor.Before last update everything works well, but now i can't move open Spotify app to the second monitr. If I need open the Spotify, must ...

Casual Listener

I have a problem. I use win 7 and two monitors. To have windows bar at the both of them a use program Dual Monitor. Before last update everything works well, but now i can't move open Spotify app to...

Merijel

Casual Listener

4304 Views

2 replies

4 likes

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Desktop web streaming not working

The past two days streaming on my work desktop isn't working. I've tried logging in and out, rebooting, clearing cookies - nothing has helped. I can access my playlist but everytime I hit "play" for a song - nothing happens.

Visitor

The past two days streaming on my work desktop isn't working.  I've tried logging in and out, rebooting, clearing cookies - nothing has helped.  I can access my playlist but everytime I hit...

efliq

Newbie

467 Views

2 replies

1 likes

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Audio problem on Microsoft Edge

Whenever I use Spotify on Microsoft Edge the volume of the sound keeps lowering itself and always getting on the average volume.What could I do?

Newbie

Whenever I use Spotify on Microsoft Edge the volume of the sound keeps lowering itself and always getting on the average volume.What could I do?

590 Views

0 replies

0 likes

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Songs keep skipping

Good day guys! I'm currently facing these infuriating issues - songs are skipping at few seconds interval and when I tried to play it individually it says that the song is unavailable and should import it from my files (I've no songs on my laptop btw...

Newbie

Good day guys! I'm currently facing these infuriating issues - songs are skipping at few seconds interval and when I tried to play it individually it says that the song is unavailable and should impo...

357 Views

0 replies

0 likes

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Superuser Contribution re-arrange tracks within a playlist on a PC

Hi This is driving me nuts. I am trying to re-arrange the order of tracks within a saved playlist on a computer (NOT Phone). The tabs at the top are not ticked or highligthed. They will just not move , its a new window 10 laptop , i have tried it in ...

Visitor

Hi    This is driving me nuts.   I am trying to re-arrange the order of tracks within a saved playlist on a computer (NOT Phone). The tabs at the top are not ticked or highligthed....

Alfredo

Roadie

927 Views

1 replies

1 likes

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Superuser Contribution WIN 8.1 version crashes seconds after hitting play.

I've tried a 'clean reinstall' but the problem still exists; I can launch spotify, click around on account and settings, but as soon as I hit play on anything, it counts to about 0:04 while not playing any sound, freezes, and closes with no explinati...

Newbie

I've tried a 'clean reinstall' but the problem still exists; I can launch spotify, click around on account and settings, but as soon as I hit play on anything, it counts to about 0:04 while not playi...

Alfredo

Roadie

355 Views

1 replies

0 likes

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Superuser Contribution Random music change

Hello,I have a big problem with Spotify. Sometimes it just changes my music to a random one. I know that if the playlist is over, random musics gonna appear, but it's just like someone else using my account. Because the music is still playing, and al...

Newbie

Hello, I have a big problem with Spotify. Sometimes it just changes my music to a random one. I know that if the playlist is over, random musics gonna appear, but it's just like someone else using m...

Alfredo

Roadie

338 Views

1 replies

0 likes

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Superuser Contribution Changing countries, drop down menu

HiI signed up with Spotify while I was in Canada, and now I have moved to South Africa. When I went to change my Country settings, I see that the only option I have in the drop down menu is USA... why? I am not using a VPN... why arent there more cou...

Newbie

Hi I signed up with Spotify while I was in Canada, and now I have moved to South Africa. When I went to change my Country settings, I see that the only option I have in the drop down menu is USA... ...

Alfredo

Roadie

337 Views

1 replies

0 likes

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