Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80960 Views

40 replies

68 likes

  • 80960 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775002 Views

503 replies

64 likes

  • 775002 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17743 Views

17 replies

5 likes

  • 17743 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2778 Views

0 replies

4 likes

  • 2778 Views
  • 0 replies
  • 4 likes

Bad display of artists on the start bar

When album has more than one author, Spotify on the application button ('Start' bar in Windows) displays only the first one: E.g. album: Jimmy Page, Robert Plant - No Quarter ( spotify:album:5A0uMtidm2F9js5NHMozM9 https://i.imgur.com/e7oqlyZ.png Jimm...

Visitor

When album has more than one author, Spotify on the application button ('Start' bar in Windows) displays only the first one: E.g. album: Jimmy Page, Robert Plant - No Quarter ( spotify:album:5A0uMtid...

user-removed

Not applicable

538 Views

2 replies

1 likes

  • 538 Views
  • 2 replies
  • 1 likes

Retrieving local files on desktop app

Hi I recently followed this procedure to delete my local files on my laptop delete "local-files.bnk"and now I need them back but they won't play on my laptop (they are synced to my phone) I've updated my preferences so that the files in the right loc...

Casual Listener

Hi I recently followed this procedure to delete my local files on my laptop    delete "local-files.bnk" and now I need them back but they won't play on my laptop (they are synced to my...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Wenn ich die Enter Taste druecke wird der naechsten Song gespielt

Hab seit kurzen neue PC mit Windows 10, immer wenn ich jetzt Spotify offen habe und die Enter Taste druecke, geht Spotify immer zum naechsten Song, wie kann ich das aus stellen?

Newbie

Hab seit kurzen neue PC mit Windows 10, immer wenn ich jetzt Spotify offen habe und die Enter Taste druecke, geht Spotify immer zum naechsten Song, wie kann ich das aus stellen? 

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Windows Volume Bar Spotify, Like button addition

The Volume part in windows that shows spotify should show a like and dislike as shown below. Would be a helpful feature instead of having to alt tab out of stuff to get to it.

Casual Listener

The Volume part in windows that shows spotify should show a like and dislike as shown below. Would be a helpful feature instead of having to alt tab out of stuff to get to it. 

519 Views

0 replies

1 likes

  • 519 Views
  • 0 replies
  • 1 likes

Advert and e-mails received in bad language

I'm speaking french. My settings are on french. I'm located in french speaking country.And I receive all in dutch ???E-mails in dutch, adverts in Window desktop application in dutch, clips in dutch.How to correct that?

Regular

I'm speaking french. My settings are on french. I'm located in french speaking country. And I receive all in dutch ??? E-mails in dutch, adverts in Window desktop application in dutch, clips in dut...

MH4020

Regular

1208 Views

9 replies

5 likes

  • 1208 Views
  • 9 replies
  • 5 likes

Spotify plays only select songs from playlist

Anytime I use my work computer and listen to a playlist, It will only play about 50 of the 1,000+ songs I have on the playlist. And once it has gone through the 50 or so songs, it just stops and will not let me play anything else.

Newbie

Anytime I use my work computer and listen to a playlist, It will only play about 50 of the 1,000+ songs I have on the playlist. And once it has gone through the 50 or so songs, it just stops and will...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Navigating back from an "About" page loads the whole artist discography

This is not a critical bug but still kinda annoying so i thought i should report it. Here is how to reproduce it:- Navigate to an Artists page from a playlist or similar- Go to the "About" section - Click "Read more" to expand bio and description- Cl...

Newbie

This is not a critical bug but still kinda annoying so i thought i should report it.    Here is how to reproduce it: - Navigate to an Artists page from a playlist or similar - Go to the...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Is Spotify hiding Metal artists?

A funny thing I discovered whilst searching for Industrial Metal artists for my playlist that's free of any weak -cyber metal... And that includes dealing with obscure bands, hoping to find them on Spotify. More miss than a hit type of thing : ) For ...

Regular

A funny thing I discovered whilst searching for Industrial Metal artists for my playlist that's free of any weak -cyber metal... And that includes dealing with obscure bands, hoping to find them on S...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Volume lowers automatically?

I have Windows 10, and when I play spotify the volume lowers on its own even when i try to put the volume back up every so often, I've tried to get into my settings to fix whatever it is that needs fixed or turned on/off....but i cant even find my se...

Casual Listener

I have Windows 10, and when I play spotify the volume lowers on its own even when i try to put the volume back up every so often,   I've tried to get into my settings to fix whatever it is tha...

Sebasty

Community Legend

19996 Views

3 replies

3 likes

  • 19996 Views
  • 3 replies
  • 3 likes

Solved!! Can't search for music

I can play any music just fine but search doesn't work.No matter what I type in the searchbox it just shows my last searches (which doesn't update) but no results for the current search. On Windows 10 (1709) with version 1.0.75.483.g7ff4a0dc

Regular

I can play any music just fine but search doesn't work. No matter what I type in the searchbox it just shows my last searches (which doesn't update) but no results for the current search.   O...

tsjalling89

Newbie

50942 Views

3 replies

1 likes

  • 50942 Views
  • 3 replies
  • 1 likes

Spotify won't work with Bluetooth headphones

Hello. I'm using in ear headphones from Skullcandy, the SB 2. Whenever I want to listen to Spotify on my Desktop the sound of the headphones starts to go on and off. It works fine with YouTube or Spotify on my phone. Any ideas or solutions? Thanks a ...

Newbie

Hello.    I'm using in ear headphones from Skullcandy, the SB 2. Whenever I want to listen to Spotify on my Desktop the sound of the headphones starts to go on and off. It works fine with...

Sebasty

Community Legend

6432 Views

1 replies

1 likes

  • 6432 Views
  • 1 replies
  • 1 likes

All songs from my library are gone.

Hey, guys after the last Win10 update ALL songs from my library are now gone! I never bothered to create a playlist - when I found a song that I like I always chose add to my library option. However now after the latest update all my songs are gone! ...

Casual Listener

Hey, guys after the last Win10 update ALL songs from my library are now gone! I never bothered to create a playlist - when I found a song that I like I always chose add to my library option. However ...

Scoty

Casual Listener

1014 Views

6 replies

0 likes

  • 1014 Views
  • 6 replies
  • 0 likes

The last played queue doesn't update between sessions.

Sometimes Spotify decides to choose a song in some playlist and declare that this is the part of the queue that will load every single time I run it. Every time I turn on Spotify the queue is halfway through a song in the middle of a playlist I liste...

Newbie

Sometimes Spotify decides to choose a song in some playlist and declare that this is the part of the queue that will load every single time I run it. Every time I turn on Spotify the queue is ha...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Cannot download anything other than playlists

Sincerest apolgies if there is already a thread on this, but I was unable to find a relevant/solved one. I am currently trying to download all my albums/saved songs onto my Windows 10 laptop, via the desktop app. However, I am unable to. I only have ...

Casual Listener

Sincerest apolgies if there is already a thread on this, but I was unable to find a relevant/solved one. I am currently trying to download all my albums/saved songs onto my Windows 10 laptop, via the...

Oliver_F

Casual Listener

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

Restoring the title toolbar?

Is it possible to choose to see a title toolbar again rather than the tiny ellipse option. I have poor eyesight so use a large font and a big zoom. Works fine with the toolbar not so great with 3 tiny dots. Or failing that is there an easy way to rol...

Newbie

Is it possible to choose to see a title toolbar again rather than the tiny ellipse option. I have poor eyesight so use a large font and a big zoom. Works fine with the toolbar not so great with ...

376 Views

0 replies

2 likes

  • 376 Views
  • 0 replies
  • 2 likes

Zombie Spotify process - Can't kill Spotify.exe task - The Spotify application is not responding

I can confirm with several people in the office this is now happening. 1. Launch Spotify2. Click the big red X button or click File > Exit3. Try launching Spotify again4. "The Spotify application is not responding." Here's what's happening. When Spot...

Regular

I can confirm with several people in the office this is now happening.   1. Launch Spotify 2. Click the big red X button or click File > Exit 3. Try launching Spotify again 4. "The Spoti...

Shak_D

Newbie

11487 Views

9 replies

8 likes

Windows
  • 11487 Views
  • 9 replies
  • 8 likes

"Saved Albums Only" setting does not persist after closing Spotify

The option to "Saved Albums Only" setting does not persist after closing Spotify. It keeps turning itself off, adding an additional step to play saved albums, since I use the albums section only for full saved albums.

Casual Listener

The option to "Saved Albums Only" setting does not persist after closing Spotify.   It keeps turning itself off, adding an additional step to play saved albums, since I use the albums sec...

rscg

Newbie

834 Views

2 replies

4 likes

Windows
  • 834 Views
  • 2 replies
  • 4 likes

Queue doesn't work

This occurs both on my PC and my android. Very random. Sometimes I can queue up one song, but never more than one. I am playing songs from a playlist of mine that has approximately 2000 songs in it. It tis a drag. Tried uninstalling, reinstalling, re...

Newbie

This occurs both on my PC and my android.  Very random.  Sometimes I can queue up one song, but never more than one.  I am playing songs from a playlist of mine that has approximately ...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

can't play current song

So for some reason on Spotify, specifically on the desktop app AND the web player it won't play any music. My phone is just fine but on my desktop I just keep getting the ugly blue sign "Can't play the current song". And it's happened before where if...

Visitor

So for some reason on Spotify, specifically on the desktop app AND the web player it won't play any music. My phone is just fine but on my desktop I just keep getting the ugly blue sign "Can't play t...

Sebasty

Community Legend

558 Views

1 replies

2 likes

  • 558 Views
  • 1 replies
  • 2 likes