Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
16153 Views
115 replies
53 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2609 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
6031 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
So, I have this problem, whenever I try to play any song at all as it says above in the subject "This song is not available. If you have the file on your computer you can import it.". I tried troubleshooting this issue several times. I have also trie...
So, I have this problem, whenever I try to play any song at all as it says above in the subject "This song is not available. If you have the file on your computer you can import it.". I tried tr...
Newbie
943 Views
2 replies
0 likes
Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not my headphones. I'm using the free version, on Wind...
Every time I listen on the desktop app, the songs start to cut out every couples seconds after about 5 minutes of listening. It doesn't do this when i'm watching movies or youtube videos, so it's not...
Newbie
3420 Views
4 replies
0 likes
Hello! So, I had a 1500 song playlist I wanted to add to my own library. However, I read online that adding more than 500 songs at once will cause bugs and that's what happened. The songs won't get added in the order they were added (by date). Theref...
Hello! So, I had a 1500 song playlist I wanted to add to my own library. However, I read online that adding more than 500 songs at once will cause bugs and that's what happened. The songs won't get a...
Roadie
1214 Views
1 replies
0 likes
I am experiencing this exact issue, so I will just add my own details. I think it's worth noting that I've been using the Spotify desktop client since January this year, and the volume/mute keys on my keyboard have been working up until a day or two ...
I am experiencing this exact issue, so I will just add my own details. I think it's worth noting that I've been using the Spotify desktop client since January this year, and the volume/mute keys on m...
Newbie
2083 Views
1 replies
6 likes
Yesterday Spotify started cutting out out every 1-2 seconds during all playback on my windows desktop machine. I've tried changing streaming quality and turning off hardware acceleration and still have the same problem. Help!
Yesterday Spotify started cutting out out every 1-2 seconds during all playback on my windows desktop machine. I've tried changing streaming quality and turning off hardware acceleration a...
Regular
13098 Views
5 replies
0 likes
wie finde ich in der bibliothek welcher song in welcher playlist ist?gibt es da einen Filter?
wie finde ich in der bibliothek welcher song in welcher playlist ist? gibt es da einen Filter?
Community Legend
632 Views
1 replies
0 likes
anyone experiencing saved song not shown on the window even thou ur phone has it?
anyone experiencing saved song not shown on the window even thou ur phone has it?
Community Legend
559 Views
1 replies
0 likes
Hi, I've uninstalled and reinstalled the Spotify app for windows but it still crashes. I listen to Spotify while I'm doing school/work. Please help...~Misti
Hi, I've uninstalled and reinstalled the Spotify app for windows but it still crashes. I listen to Spotify while I'm doing school/work. Please help... ~Misti
Gig Goer
3846 Views
13 replies
0 likes
When I want to remove a character, the DEL-button doesn't respond. DEL works fine in other programs.Anoying.
When I want to remove a character, the DEL-button doesn't respond. DEL works fine in other programs. Anoying.
Community Legend
603 Views
1 replies
0 likes
I have uninstalled and reinstalled spotify several times BUT it keeps crashing my computer no keyboard response no mouse response. It does start up fine but after a couple of minutes it completly freezes my computer. I am runing windows 10 and have t...
I have uninstalled and reinstalled spotify several times BUT it keeps crashing my computer no keyboard response no mouse response. It does start up fine but after a couple of minutes it completly fre...
Music Fan
31911 Views
6 replies
13 likes
when i open spotify, it shows offline mode and error 4 ,but my internet is full connected.I tried a lot of methods-clean the cache and change 'Auto Detect' to 'no Proxy' then change back. reinstalled a lot of times. it doesn't work at all. Can somedo...
when i open spotify, it shows offline mode and error 4 ,but my internet is full connected.I tried a lot of methods-clean the cache and change 'Auto Detect' to 'no Proxy' then change back. reinstalled...
Community Legend
653 Views
1 replies
1 likes
The two pictures I attached show the problem relatively well. I have three displays, a primary display that's 2560x1440p, and two secondary displays that are 1080x1920p (So they're vertically oriented). When the spotify window is on either of the two...
The two pictures I attached show the problem relatively well. I have three displays, a primary display that's 2560x1440p, and two secondary displays that are 1080x1920p (So they're vertically oriente...
Newbie
13585 Views
7 replies
5 likes
This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never progress. Spotify works fine on my phone and on other c...
This issue has been going on for 4 days no, spotify web player will not load on my laptop. When I click on my spotify application it will open and just display a spinning loading wheel and never prog...
Roadie
6988 Views
2 replies
5 likes
Hola Sin querer descargue toda la discografia de un artista y lleno mi targeta SD. ¿Hay forma de eliminar grupos de canciones, por autor o album de una playlist?
Hola Sin querer descargue toda la discografia de un artista y lleno mi targeta SD. ¿Hay forma de eliminar grupos de canciones, por autor o album de una playlist?
5398 Views
0 replies
0 likes
hello using web browser spotify songs and albums are deleted, is it normal? before, everything was fine.When I click on an album or song and go back, they are eliminated!!! Greetings and thank you!
hello using web browser spotify songs and albums are deleted, is it normal? before, everything was fine. When I click on an album or song and go back, they are eliminated!!! Greetings and...
Casual Listener
909 Views
2 replies
0 likes
I opened the app on my laptop and there was a sign that said that I didn´t have internet conection but I did have. So, I log out and when I tried to log in again it doesn´t work and the cursor turned into a 'do not' sign. I tried reinstalling the app...
I opened the app on my laptop and there was a sign that said that I didn´t have internet conection but I did have. So, I log out and when I tried to log in again it doesn´t work and the cursor turned...
Casual Listener
1415 Views
6 replies
1 likes
My C drive is tiny and is full so I cannot install Spotify as it automatically wants to install into there. I have an almost empty D Drive, so how can I change the installation so that it goes straight to the D drive.
My C drive is tiny and is full so I cannot install Spotify as it automatically wants to install into there. I have an almost empty D Drive, so how can I change the installation so that it goes s...
Roadie
36255 Views
3 replies
0 likes
Windows 10Version 1.0.77.307.gb3c19e64 It closed when I played through songs and then when I was listening. It's an update issue as it happened after last update.
Windows 10 Version 1.0.77.307.gb3c19e64 It closed when I played through songs and then when I was listening. It's an update issue as it happened after last update.
Music Fan
18593 Views
7 replies
7 likes
I have 266 songs on my library of songs but I keep getting the same ones where others get pushed off and never heard from ever. So I started to test, first I put everything into a playlist, as some people told me that resets the songs or whatever. If...
I have 266 songs on my library of songs but I keep getting the same ones where others get pushed off and never heard from ever. So I started to test, first I put everything into a playlist, as some p...
Casual Listener
760 Views
2 replies
0 likes
I've been using Spotify for a couple of years now. Notificatons have never worked for me - just been talking to Spotify via a 'chat' window and they say they've turned them off recently. Recently? Have they ever worked? I have Spotify on an iPad, iPh...
I've been using Spotify for a couple of years now. Notificatons have never worked for me - just been talking to Spotify via a 'chat' window and they say they've turned them off recently. Recently? Ha...
Music Fan
1113 Views
4 replies
0 likes
