Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14311 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2009 Views
15 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4990 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hi, I'm wondering if it's possible to control the music volume my desktop when the music is streamed from my android phone to my Chromecast. When I open the desktop app, it sees which song is playing and I can pause, resume and even switch to other s...
Hi, I'm wondering if it's possible to control the music volume my desktop when the music is streamed from my android phone to my Chromecast. When I open the desktop app, it sees wh...
Regular
1283 Views
3 replies
2 likes
I have a second desktop computer at second office which I work in two days per wk.I can't connect to spotify at second office is this because is a different wifi network?Any way to solve this? Thx,Craig
I have a second desktop computer at second office which I work in two days per wk. I can't connect to spotify at second office is this because is a different wifi network? Any way to solve this? &...
Casual Listener
716 Views
2 replies
0 likes
What I am talking about was difficult to communicate in the title, but I wanted to sort an artists tracks in my library by album, just so it looks cleaner with the titles. I assumed it could be done the same way as in the playlists, where you just cl...
What I am talking about was difficult to communicate in the title, but I wanted to sort an artists tracks in my library by album, just so it looks cleaner with the titles. I assumed it could be done ...
Casual Listener
1661 Views
1 replies
3 likes
Alright, so i'm on windows 10 and i've been using spotify for more than a year and i've had no problems with it until now. Whenever i try to load it, it takes a while, and eventually when it loads up it comes up with a message saying "The spotify app...
Alright, so i'm on windows 10 and i've been using spotify for more than a year and i've had no problems with it until now. Whenever i try to load it, it takes a while, and eventually when it loads up...
Not applicable
2533 Views
2 replies
0 likes
my spotify gets carried forever and does not open. Do you have resolution?has an attached image
my spotify gets carried forever and does not open. Do you have resolution? has an attached image
Community Legend
2280 Views
4 replies
2 likes
For the past 2 days, I'll start playing spotify, it will play for about 2 minutes then stop. The play button still shows playing but the beginning and end time turns to 0:00 or it will show it's playing but there's no audio. Has this happened to anyo...
For the past 2 days, I'll start playing spotify, it will play for about 2 minutes then stop. The play button still shows playing but the beginning and end time turns to 0:00 or it will show it'...
Community Legend
1405 Views
1 replies
1 likes
Repro:Add a song that is available to play from Spotify (not local)Add a local source that contains a file whose track information matches the not local track informationRemove the local sourceGo back to the song that you added in Spotify and attempt...
Repro: Add a song that is available to play from Spotify (not local) Add a local source that contains a file whose track information matches the not local track information Remove the local sourc...
456 Views
0 replies
0 likes
I apologize if this this question has alreayd been answered, but I can't seem to get the desktop app on Windows to run for me. I've had it loading for over five hours now and I can't get passed the loading screen. I've tried all the troubleshooting t...
I apologize if this this question has alreayd been answered, but I can't seem to get the desktop app on Windows to run for me. I've had it loading for over five hours now and I can't get passed the l...
Regular
1140 Views
3 replies
2 likes
Cada que intento abrir Spotify desde mi computadora se congela la pantalla y no funciona hasta que tengo que reiniciarla¿a alguien mas le pasa? y de ser así ¿como lo solucionaron?
Cada que intento abrir Spotify desde mi computadora se congela la pantalla y no funciona hasta que tengo que reiniciarla ¿a alguien mas le pasa? y de ser así ¿como lo solucionaron?
Casual Listener
33200 Views
5 replies
6 likes
I love the chill.out.brain playlist that is currently on spotify. Is there a way to put it into my playlists so that when it is replaced I don't lose all the great music?
I love the chill.out.brain playlist that is currently on spotify. Is there a way to put it into my playlists so that when it is replaced I don't lose all the great music?
520 Views
0 replies
0 likes
I was wonder if there is any good free equalizers for windows. I saw equalizer pro for spotify but I don't really wanna pay $15 for that. Any solutions?
I was wonder if there is any good free equalizers for windows. I saw equalizer pro for spotify but I don't really wanna pay $15 for that. Any solutions?
Roadie
17400 Views
1 replies
0 likes
On both my laptop and desktop PC im able to play most of the albums/songs in my library, but not all the ones that are available in my region (Canada). On my iPhone however it works perfectly. I had this problem for a couple months - I made sure I di...
On both my laptop and desktop PC im able to play most of the albums/songs in my library, but not all the ones that are available in my region (Canada). On my iPhone however it works&nb...
Not applicable
730 Views
1 replies
0 likes
It started like 2 weeks ago l, it worked fine before then. Now it says, "offline to connect to spotify, you need to be online." The Xbox one is online and ive checked offline mode through my mobile. Tried using Wi-Fi as a link to connect to my x box ...
It started like 2 weeks ago l, it worked fine before then. Now it says, "offline to connect to spotify, you need to be online." The Xbox one is online and ive checked offline mode through my mobile. ...
Not applicable
3212 Views
1 replies
1 likes
My son and daughter are on my family plan, and his playlists appear in my playlist section. I don't want to delete his playlists, but how do I stop seeing them on my computer/phone? He has his own email account, to which he activated his device and a...
My son and daughter are on my family plan, and his playlists appear in my playlist section. I don't want to delete his playlists, but how do I stop seeing them on my computer/pho...
449 Views
0 replies
0 likes
Ok i have been using premium for a while now. I have added a few songs to my playlist 10 songs. I checked the downloaded switch. All the songs are downloaded,i can play all of them but one song is just greyed out (i can play it too) . I tried reinsta...
Ok i have been using premium for a while now. I have added a few songs to my playlist 10 songs. I checked the downloaded switch. All the songs are downloaded,i can play all of them but one song is ju...
Newbie
10357 Views
4 replies
2 likes
I'm trying to import my download of Acid Rap from itunes into spotify, but in my local files it shows up as this: The songs play properly, but obviously there's issues with the song data.How do I fix this?
I'm trying to import my download of Acid Rap from itunes into spotify, but in my local files it shows up as this: The songs play properly, but obviously there's issues with the song data. H...
442 Views
0 replies
0 likes
Hello peeps. There are some songs that arent in Spotify (at least not the versions I want). I add the folders in the desktop app and put them in playlists. My question is simple. What if I format my PC or change a hard drive? Will the songs be remove...
Hello peeps. There are some songs that arent in Spotify (at least not the versions I want). I add the folders in the desktop app and put them in playlists. My question is simple. What if I form...
552 Views
0 replies
0 likes
Hi! I need help. I can't have spotify on my desktop at work due to regulations but we're allowed to use it on the browser.My problem is, I make a lot of calls but I like to keep the music going in the background anyway. Normally, on the desktop app, ...
Hi! I need help. I can't have spotify on my desktop at work due to regulations but we're allowed to use it on the browser. My problem is, I make a lot of calls but I like to keep the music ...
736 Views
0 replies
0 likes
I saw the following just now from a year ago, and then a message that it was fixed. I am now experiencing the EXACT same problem, in Jan 2018: "I have had this problem for 2 days now, Spotify will not play anything on my laptop, it keeps saying "trac...
I saw the following just now from a year ago, and then a message that it was fixed. I am now experiencing the EXACT same problem, in Jan 2018: "I have had this problem for 2 days now, ...
453 Views
0 replies
1 likes
