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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134374 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134374 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50990 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50990 Views
  • 0 replies
  • 32 likes

Sound quality spotify free unacceptable

I know sound quality in free version is not the same as in the premium version and that's no problem, but it used to be fine to listen to. Now when I got back from premium to free, it's just not acceptable to listen to. it's worse than listening to y...

  • Newbie
  • I know sound quality in free version is not the same as in the premium version and that's no problem, but it used to be fine to listen to. Now when I got back from premium to free, it's just not acce...
  • Sebasty
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Windows
  • 222 Views
  • 1 replies
  • 0 likes

Playlists not syncing on all devices.

Hello all,I use spotify on three devices my Home Desktop, Work Desktop, and android phone. I recently bought a physical copy of darn and put the tracks as files on my Home Desktop, I then created a playlist using my local darn files and was able to s...

  • Newbie
  • Hello all, I use spotify on three devices my Home Desktop, Work Desktop, and android phone. I recently bought a physical copy of darn and put the tracks as files on my Home Desktop, I then created a...
  • MattSuda
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Windows
  • 287 Views
  • 1 replies
  • 0 likes

LOCAL FILES

I CAN'T DOWNLOAD THE LOCAL FILED OF MY DESKTOP VERSION IN MY ANDROID DEVICE, ALTHOUGHT I FOLLOWED ALL STEPS, AND EVERYTHING IS EXACTLY HOW THEY TELL US TO BE.

  • Newbie
  • I CAN'T DOWNLOAD THE LOCAL FILED OF MY DESKTOP VERSION IN MY ANDROID DEVICE, ALTHOUGHT I FOLLOWED ALL STEPS, AND EVERYTHING IS EXACTLY HOW THEY TELL US TO BE.
  • 59 Views
  • 0 replies
  • 0 likes
  • Windows
  • 59 Views
  • 0 replies
  • 0 likes

Local Files

Topic: Raising awareness for the lack of basic functionality asssociated with adding personal files to the local files tab in spotify application. I'm getting really tired of spotify developers skipping over basic functionality. I keep trying to add ...

  • Casual Listener
  • Topic: Raising awareness for the lack of basic functionality asssociated with adding personal files to the local files tab in spotify application.   I'm getting really tired of spotify develop...
  • 84 Views
  • 0 replies
  • 0 likes
  • Windows
  • 84 Views
  • 0 replies
  • 0 likes

Como filtrar músicas + ouvidas/seguidas?

Só consigo filtrar se eu procurar algum nome, nunca achei essa opção de filtrar pelas musicas mais ouvidas ou seguidas que é um dos tipos de filtros mais uteis para encontrar as melhores musicas de minha preferencia, e n ficar procurando no youtube e...

  • Newbie
  • Só consigo filtrar se eu procurar algum nome, nunca achei essa opção de filtrar pelas musicas mais ouvidas ou seguidas que é um dos tipos de filtros mais uteis para encontrar as melhores musicas de m...
  • Bittencourt
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Windows
  • 312 Views
  • 1 replies
  • 0 likes

Starred playlist disappeared

My starred playlist just completely wiped. It is 7200 songs long. Please tell me what has happened and how I get these songs back. If I can't recover it, it's the last straw for me.

  • Gig Goer
  • My starred playlist just completely wiped. It is 7200 songs long. Please tell me what has happened and how I get these songs back. If I can't recover it, it's the last straw for me.
  • Chooxen
  • Gig Goer
  • 148 Views
  • 1 replies
  • 0 likes
  • Windows
  • 148 Views
  • 1 replies
  • 0 likes

Adding to playlist not work

Hi! Adding songs to playlist has something strange. Now it adds "whole catalogue" randomly, not only album songs chosen. Also info about duplicates that should not be. How to solve this ? After alltime search add que it would be easier to pick up son...

  • Roadie
  • Hi! Adding songs to playlist has something strange. Now it adds "whole catalogue" randomly, not only album songs chosen. Also info about duplicates that should not be. How to solve this ? After allti...
  • 109 Views
  • 0 replies
  • 0 likes
  • Windows
  • 109 Views
  • 0 replies
  • 0 likes

Spotify Shuffle not using the whole library

I have a library of several hundred songs and like to play from my entire library using the shuffle feature. Recently I've noticed that I don't hear much from the older songs in my library and all the shuffle lists start from the most recently added ...

  • Casual Listener
  • I have a library of several hundred songs and like to play from my entire library using the shuffle feature. Recently I've noticed that I don't hear much from the older songs in my library and all th...
  • 576 Views
  • 0 replies
  • 5 likes
  • Windows
  • 576 Views
  • 0 replies
  • 5 likes

Solved!! Spotify free does listen only the first song about an album

Why do I with Spotify Free I do the reaserch of the artist Feist and the album "pleasure", i listen the first song of the album and then i Listen one for one all the album of bianca atzei that i listened months ago?If i would listen the second song o...

  • Newbie
  • Why do I with Spotify Free I do the reaserch of the artist Feist and the album "pleasure", i listen the first song of the album and then i Listen one for one all the album of bianca atzei that i list...
  • Sebasty
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Windows
  • 180 Views
  • 1 replies
  • 0 likes

Choppy Play on Windows desktop

Ive downloaded all the tracks in spotify on my Windows desktop but during playback it is very choppy. What should i do? I dont get this issue with other music players.

  • Visitor
  • Ive downloaded all the tracks in spotify on my Windows desktop but during playback it is very choppy. What should i do? I dont get this issue with other music players.
  • Sebasty
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Windows
  • 154 Views
  • 1 replies
  • 0 likes

Picture and text size in full screen mode

I dont understand the behaviour of the zoom function in full screen mode. I use separate monitor for Spotify and I look at it from some distance, so I need bigger font size, so I can read the artist and song name. When I zoom in, the text is bigger, ...

  • Newbie
  • I dont understand the behaviour of the zoom function in full screen mode. I use separate monitor for Spotify and I look at it from some distance, so I need bigger font size, so I can r...
  • 371 Views
  • 0 replies
  • 0 likes
  • Windows
  • 371 Views
  • 0 replies
  • 0 likes

Solved!! minimize shortcut alt + space + n doesnt work

Hi team, windows uses the combination alt + space + n to minimize the window, unfortunately this doesnt work on spotify application for windows 7. (i am getting what you see in the attachment instead of minimizing the window instantly)is there any ot...

  • Regular
  • Hi team, windows uses the combination alt + space + n to minimize the window, unfortunately this doesnt work on spotify application for windows 7. (i am getting what you see in the attachment instead...
  • sira_spota
  • Regular
  • 417 Views
  • 2 replies
  • 0 likes
  • Windows
  • 417 Views
  • 2 replies
  • 0 likes

Random switching of playback device

Hello, I recently started getting an issue with my songs stopping on my desktop and then starting to play on my phone which is charging right next to my computer. This happens a couple times a day and it's very annoying. Possibly worth mentioning it ...

  • Casual Listener
  • Hello, I recently started getting an issue with my songs stopping on my desktop and then starting to play on my phone which is charging right next to my computer. This happens a couple times a day an...
  • Sebasty
  • Spotify Star
  • 239 Views
  • 1 replies
  • 1 likes
  • Windows
  • 239 Views
  • 1 replies
  • 1 likes

Release Notes - Spotify for Desktop (0.9.0.133)

What's new in this version (0.9.0.133): Fixed internal issues that were causing interruptions these last couple of days More information The last couple of days our service has seen some unexpected interruptions. This release should alleviate most of...

  • Spotify Legend
  • What's new in this version (0.9.0.133): Fixed internal issues that were causing interruptions these last couple of days More information The last couple of days our service has seen some un...
  • user-removed
  • Not applicable
  • 7654 Views
  • 95 replies
  • 2 likes
  • Linux
    Mac
    Windows
  • 7654 Views
  • 95 replies
  • 2 likes

Constantly skipping songs

All of a sudden today on my windows desktop, my Spotify app won't work. It won't play any song it just constantly skips through songs... Please help.

  • Casual Listener
  • All of a sudden today on my windows desktop, my Spotify app won't work. It won't play any song it just constantly skips through songs... Please help.
  • 145 Views
  • 0 replies
  • 0 likes
  • Windows
  • 145 Views
  • 0 replies
  • 0 likes

Fast Forward problem - doesnt skip to actual spot

When is fast forward on the timeline it actually doesnt forward to the sport where it should be. For example I fast forward to second 20 (displayed) but the song starts playing at like the 15s. Or when I skip fast to multiple spots on the timeline(So...

  • Regular
  •  When is fast forward on the timeline it actually doesnt forward to the sport where it should be. For example I fast forward to second 20 (displayed) but the song starts playing at like the 15s....
  • 154 Views
  • 0 replies
  • 0 likes
  • Windows
  • 154 Views
  • 0 replies
  • 0 likes

Cant Download Spotify again. Error code 17

Hi hope you are well, please could you help me with an Error i have had for sometime on this laptop i have. I habe a Hp windows 7 laptop by the way. I used to have Spotify installed when it was windows xp or what ever earlier version it was. Spotify ...

  • Casual Listener
  • Hi hope you are well, please could you help me with an Error i have had for sometime on this laptop i have. I habe a Hp windows 7 laptop by the way. I used to have Spotify installed when it was windo...
  • courtylad
  • Casual Listener
  • 343 Views
  • 3 replies
  • 1 likes
  • Windows
  • 343 Views
  • 3 replies
  • 1 likes

Cant's play the current song error (new update)

Hello, I have Spotify Premium and one of my main uses is at work, yesterday my app updated and now everytime a song its about to end it gives me the error "Cant' play the current song"is not very practical to have to change song every 2 minutes when ...

  • Casual Listener
  • Hello,   I have Spotify Premium and one of my main uses is at work, yesterday my app updated and now everytime a song its about to end it gives me the error "Cant' play the current s...
  • Il_Blanco
  • Newbie
  • 415 Views
  • 3 replies
  • 0 likes
  • Windows
  • 415 Views
  • 3 replies
  • 0 likes

Windows PC - Public Wifi network access

I downloaded spotify onto my windows PC yesterday and when asked to choose my wifi preferences, i hastily selected the recommended option (private wifi access only) and now I can't connect spotify to my work wifi network (or probably any other public...

  • Newbie
  • I downloaded spotify onto my windows PC yesterday and when asked to choose my wifi preferences, i hastily selected the recommended option (private wifi access only) and now I can't connect spotify to...
  • Sebasty
  • Spotify Star
  • 2918 Views
  • 1 replies
  • 0 likes
  • Windows
  • 2918 Views
  • 1 replies
  • 0 likes

Spotify randomly plays on other device

Hi, since one or two days Spotify randomly starts playing on my phone when I'm on the same network for both. What happens is this:1. Start playing song on windows 10 Spotify application.2. After a random amount the song also starts playing on my phon...

  • Casual Listener
  • Hi, since one or two days Spotify randomly starts playing on my phone when I'm on the same network for both.    What happens is this: 1. Start playing song on windows 10 Spotify applicat...
  • Chrissi2812
  • Casual Listener
  • 1421 Views
  • 9 replies
  • 2 likes
  • Windows
  • 1421 Views
  • 9 replies
  • 2 likes

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