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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 31362 Views
  • 72 replies
  • 24 likes
  • 31362 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61652 Views
  • 256 replies
  • 21 likes
  • 61652 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3857 Views
  • 1 replies
  • 6 likes
  • 3857 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143676 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143676 Views
  • 0 replies
  • 26 likes

Re: Inbox and messages

Any way you can make a playlist of such songs for me too? A specific special friend has shared many songs and artists for me and I'm saddened to find that i'm no longer able to access these messages. Obviously it would be the best if i could get a re...

  • Newbie
  • Any way you can make a playlist of such songs for me too? A specific special friend has shared many songs and artists for me and I'm saddened to find that i'm no longer able to access these messages....
  • 22 Views
  • 0 replies
  • 0 likes
  • 22 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

Hello everyone, We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here. How can I get my songs from Inbox back? We understand your frustration. As a result of the feedback, we...

  • Spotify
  • Spotify
  • Hello everyone,   We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here.   How can I get my songs...
  • 10645 Views
  • 49 replies
  • 8 likes
  • 10645 Views
  • 49 replies
  • 8 likes

Continuous playing... not!

I call up a list of songs, start to play them but after the first song plays, Spotify stops. I have to click on the next song to get it going again. Then at the end of that song, I have to restart it again. Very frustrating. Anyone else have this pro...

  • Music Fan
  • I call up a list of songs, start to play them but after the first song plays, Spotify stops. I have to click on the next song to get it going again. Then at the end of that song, I have to restart it...
  • andy78
  • Newbie
  • 12238 Views
  • 24 replies
  • 3 likes
  • 12238 Views
  • 24 replies
  • 3 likes

Cant log in via desktop for Windows 10

Hi, I have downloaded and installed the desktop player on my machine, however can't log in. It either freezes at log in stage after entering my correct email and password, or returns an Error message (code 2)Please can you advise how I get this opera...

  • Newbie
  • Hi,   I have downloaded and installed the desktop player on my machine, however can't log in. It either freezes at log in stage after entering my correct email and password, or returns an Erro...
  • Swanny
  • Community Legend
  • 696 Views
  • 1 replies
  • 0 likes
  • 696 Views
  • 1 replies
  • 0 likes

Can't open spotify

Need help please. Spotify was working fine but it was asking for an update...did the update and now I can not open spotify. I keep getting the following msg. Cannot find 'api-ms-win-core-processthreads l1-1-2.dll'. Please, re-install this application...

  • Newbie
  • Need help please. Spotify was working fine but it was asking for an update...did the update and now I can not open spotify. I keep getting the following msg.   Cannot find 'api-ms-win-core-pro...
  • IguanaSetup
  • Community Legend
  • 450 Views
  • 2 replies
  • 0 likes
  • Windows
  • 450 Views
  • 2 replies
  • 0 likes

Solved!! "Report" and/or "Report abuse" button

Hi, Why is it that the "report" button (located by pressing the ellipses (...) button under a user profile) is grayed out on some user accounts but not others? Thanks

  • Casual Listener
  • Hi,  Why is it that the "report" button (located by pressing the ellipses (...) button under a user profile) is grayed out on some user accounts but not others?  Thanks
  • curioususer
  • Casual Listener
  • 4481 Views
  • 1 replies
  • 0 likes
  • Windows
  • 4481 Views
  • 1 replies
  • 0 likes

Cannot play any local songs.

Seen this here too often now. Got the problem after a windows update.I tried reinstalling spotify, deleting local files and almost every different option. Nothing seems to change. I am using Xonar D-1 Soundcard with its own drivers that might interfe...

  • Casual Listener
  • Seen this here too often now. Got the problem after a windows update. I tried reinstalling spotify, deleting local files and almost every different option. Nothing seems to change. I am using Xonar ...
  • 224 Views
  • 0 replies
  • 0 likes
  • Windows
  • 224 Views
  • 0 replies
  • 0 likes

Spotify launches but will not play selection and refreshes page

After launching I do a search and click on my selection. The screen then refreshes back to the opening screen. Spotify will not play any selection. Windows 10 app.

  • Newbie
  • After launching I do a search and click on my selection.  The screen then refreshes back to the opening screen.  Spotify will not play any selection.  Windows 10 app.
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Spotify High quality problem

Spotify keeps going offline after 40 seconds when I turn on high quality.Tried unistalling like 5 times, windows store app, app from spotify site, web player everything is the same.Tried changing proxies, result is the same.Allowed every inbound/outb...

  • Newbie
  • Spotify keeps going offline after 40 seconds when I turn on high quality. Tried unistalling like 5 times, windows store app, app from spotify site, web player everything is the same. Tried changing...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

No download button in ''songs'' tab

So, as of recently my internet started having issues. Couldn't fix it that day so just let it be.I was trying to play some of my offline music and noticed tat my entire ''songs'' tab was unavailable, and that there was no download switch to be found....

a272de25f6ea32faa0143c9a6edf4b9d
  • Newbie
  • So, as of recently my internet started having issues. Couldn't fix it that day so just let it be. I was trying to play some of my offline music and noticed tat my entire ''songs'' tab was unavailabl...
  • 763 Views
  • 0 replies
  • 2 likes
  • Windows
  • 763 Views
  • 0 replies
  • 2 likes

Queue keeps disappearing & other annoyances

Spotify seems to get worse with every release. On a Windows XP machine, I still use an old version - no problems, and it's more user-friendly. Every time Spotify updates on my Windows 10 machine, I Iose my whole queue. You used to be able to select a...

  • Music Fan
  • Spotify seems to get worse with every release. On a Windows XP machine, I still use an old version - no problems, and it's more user-friendly.   Every time Spotify updates on my Windows 10 mac...
  • Simplesimonq
  • Newbie
  • 4520 Views
  • 8 replies
  • 7 likes
  • Windows
  • 4520 Views
  • 8 replies
  • 7 likes

cannot find "api-ms-win-core-processthreads-|1-1-2.dll". Please re-install this application

Ja baixei a dll, coloquei na pasta systen 32, mas ainda assim ele n corrige, eu apaguei e instalei, funcionou... mas sempre volta a ter o problema, faz 4 dias que eu apago e instalo o spotifyhelp ;-;

  • Newbie
  • Ja baixei a dll, coloquei na pasta systen 32, mas ainda assim ele n corrige, eu apaguei e instalei, funcionou... mas sempre volta a ter o problema, faz 4 dias que eu apago e instalo o spotify help ;...
  • 719 Views
  • 0 replies
  • 2 likes
  • Windows
  • 719 Views
  • 0 replies
  • 2 likes

Solved!! Can't Skip to next song

I am running spotify on Windows 10 and have Premium. I have a play list but can't skip to next song. When I click next it stops the song. When I click play it restarts the same song. I can only use the mouse and slide track to the end of the song and...

  • Casual Listener
  • I am running spotify on Windows 10 and have Premium.    I have a play list but can't skip to next song.  When I click next it stops the song.  When I click play it restarts the ...
  • Nico
  • Community Legend
  • 5815 Views
  • 3 replies
  • 0 likes
  • 5815 Views
  • 3 replies
  • 0 likes

Solved!! Collaborative Playlist

Hi. I've searched a lot without finding any answer. I was asking my self why my collaborative playlist can't be seen as my other public playlist. I mean, why can't I have a playlist with my friend that everyone can see without having the permission t...

  • Roadie
  • Hi. I've searched a lot without finding any answer. I was asking my self why my collaborative playlist can't be seen as my other public playlist.    I mean, why can't I have a playlist w...
  • TheBrickSlayer
  • Roadie
  • 973 Views
  • 6 replies
  • 0 likes
  • 973 Views
  • 6 replies
  • 0 likes

Solved!! Spotify keeps freezing up my entire computer

Spotify keeps freezing up my entire computer when I open or close it. A complete lock down, even the cursor wouldn't move. I'm forced to hold down the power button or sometimes a bluescreen would appear and my computer will restart. Nothing else on m...

  • Regular
  • Spotify keeps freezing up my entire computer when I open or close it. A complete lock down, even the cursor wouldn't move. I'm forced to hold down the power button or sometimes a bluescreen would app...
  • IguanaSetup
  • Community Legend
  • 18699 Views
  • 5 replies
  • 4 likes
  • Windows
  • 18699 Views
  • 5 replies
  • 4 likes

Change order of tracks in a playlist

Can't change the order of tracks, by dragging and dropping, in some playlists. Is this a Premium feature? Thanks. DerekLazard

  • Newbie
  • Can't change the order of tracks, by dragging and dropping, in some playlists.  Is this a Premium feature?   Thanks.   DerekLazard
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

[Desktop] Equalizer for the Desktop Version

I have been using (and loving) Spotify since 2015. I have a Premium account. I use my desktop and have the app. Yesterday all was well. Today I received the following message when I tried to open the app " Cannot find 'api-ms-win-core-processthread- ...

  • Newbie
  • I have been using (and loving) Spotify since 2015. I have a Premium account.  I use my desktop and have the app.  Yesterday all was well.  Today I received the following message when I...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Solved!! [Windows] Wrong song being shown

So, this bug has been happening with me for a while.As you can see in the .pgn annexed in this thread,even though I chose a certain song to be played (Holding onto Gravity) the "currently playing" box is just freezed in a random song I listened to pr...

  • Regular
  • So, this bug has been happening with me for a while. As you can see in the .pgn annexed in this thread,even though I chose a certain song to be played (Holding onto Gravity) the "currently play...
  • MichelRa
  • Music Fan
  • 3256 Views
  • 6 replies
  • 2 likes
  • 3256 Views
  • 6 replies
  • 2 likes

Superuser Contribution Wrong song name and artist after ad

After an ad ends, the artist is still "spotify" and the name of the song is the last song played before the ad, even though the songs continue to play one after the other. Whatever the song, song name and artist stays the same. I failed to find any s...

  • Casual Listener
  • After an ad ends, the artist is still "spotify" and the name of the song is the last song played before the ad, even though the songs continue to play one after the other. Whatever the song, song nam...
  • MichelRa
  • Music Fan
  • 1663 Views
  • 9 replies
  • 1 likes
  • Windows
  • 1663 Views
  • 9 replies
  • 1 likes