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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156528 Views

83 replies

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

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295 replies

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

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Solved!! How to force Spotify Windows App to fetch updated playlists from Windows Media Player

Hi guys, I am using spotify with wmp and I made changes to my playlist in wmp but those changes are not reflected in spotify. I re-arranged some songs and added a few new ones then closed spotify and wmp, then restarted spotify and still no changes. ...

Casual Listener

Hi guys, I am using spotify with wmp and I made changes to my playlist in wmp but those changes are not reflected in spotify. I re-arranged some songs and added a few new ones then closed spotify and...

CausticLasagne

Casual Listener

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Your Top Songs (2017) not available in Desktop version?

On my Android App, I have the "Your Top Songs 2017" and "The Ones That Got Away" from the Home Screen under "Made For You". I can't find the equivalent in the Windows Desktop App?

Casual Listener

On my Android App, I have the "Your Top Songs 2017" and "The Ones That Got Away" from the Home Screen under "Made For You".   I can't find the equivalent in the Windows Desktop App?

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import my own music

I´m not able to import my own music to Spotify anymore. I followed the instructions at their support website, but even reinstalling the app and the desktop version didn´t help me to fix this problem. Any suggestions?

Newbie

I´m not able to import my own music to Spotify anymore. I followed the instructions at their support website, but even reinstalling the app and the desktop version didn´t help me to fix this problem....

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The latest desktop version is a downgrade

This post is gonna continue to the bitter end, even if you change your posting system and there are no replies possible to this epic and one of the most commented and kudo-given posts ever in this board ....https://community.spotify.com/t5/forums/v3_...

Gig Goer

This post is gonna continue to the bitter end, even if you change your posting system and there are no replies possible to this epic and one of the most commented and kudo-given posts ever in th...

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Troubles in uploading local files from computer to cell-phone

Hi everybody ! I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here. I have to say before anything else that I already followed all the instructions founded here, so please help me ! ...

Casual Listener

Hi everybody !   I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here. I have to say before anything else that I already foll...

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Fix your help!

For the first time ever today I tried to access the Help menu on the Spotify player (1.0.68.407.g6864aaaf) on my laptop. Only to discover that the first three options listed (Help, Community and Your Account) don't actually do anything.when you click...

Newbie

For the first time ever today I tried to access the Help menu on the Spotify player (1.0.68.407.g6864aaaf) on my laptop. Only to discover that the first three options listed (Help, Community and...

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playlist

Mi playlist incluso en modo offline pone canciones que no estan incluidas y no se como hacer que solo se pongan las canciones que contenga solo ese playlist. Es una cuenta premium

Newbie

Mi playlist incluso en modo offline pone canciones que no estan incluidas y no se como hacer que solo se pongan las canciones que contenga solo ese playlist. Es una cuenta premium

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Syncing laptop with iPhone

I am a premium subscriber. I just got a new laptop. When I open Spotify, it opens as a free subscriber, but my account confirms premium service. None of my playlists appear. However, on my iPhone, it still has all my playlists and correctly lists me ...

Newbie

I am a premium subscriber.  I just got a new laptop.  When I open Spotify, it opens as a free subscriber, but my account confirms premium service.  None of my playlists appear.  H...

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(Connect) Windows and chrome conflicting

I am in an office building, all employees are on the same wifi network. I'm logged into the spotify software on my PC. my Colleague is logged in to their account on chrome on their PC. I don't understand why our streams are connected. I keep getting ...

Newbie

I am in an office building, all employees are on the same wifi network. I'm logged into the spotify software on my PC. my Colleague is logged in to their account on chrome on their PC. I don't unders...

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Starting position shifts after restart(2)

https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Starting-position-shifts-after-restart/m-p/1576195#M177805 Hey, since I'm not able to comment or edit my last thread, i create a new one. I found out, that the shift bug only appears o...

Regular

https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Starting-position-shifts-after-restart/m-p/1576195#M177805   Hey,   since I'm not able to comment or edit my last threa...

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Can't find my spotify app on desktop after update

Hi, I cant find my spotify app. It used to be pinned on the taskbar, but it's is no there anymore. and it left a weird empty spot on my taskbar, literally.I tried to reinstall it but it said that it is already installed. when i try clicking "launch" ...

Casual Listener

Hi,   I cant find my spotify app. It used to be pinned on the taskbar, but it's is no there anymore. and it left a weird empty spot on my taskbar, literally. I tried to reinstall it but it sa...

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Suddenly lost premium

Hi Spotify, I was miffed last week to suddenlyt find my premium service had stopped working. Most frustratihg without any notification. Why has this happened?

Newbie

Hi Spotify,   I was miffed last week to suddenlyt find my premium service had stopped working. Most frustratihg without any notification. Why has this happened?

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Help: Avast deleted Spotify

Hello, this morning when I turned on my computer everything was OK, and Spotify (Premium Account) worked with no problem for an hour. Then, all of a sudden Avast sent me a message saying it had detected a virus and it deleted Spotify. And now I canno...

Newbie

Hello, this morning when I turned on my computer everything was OK, and Spotify (Premium Account) worked with no problem for an hour. Then, all of a sudden Avast sent me a message saying it had detec...

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Security
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Error when playing almost any song

Spotify show me error mesage supposedly 3/4 of songs what I'm playing is crashed -.-I writed about this error to official support of Spotify but them don't care about it...

Newbie

Spotify show me error mesage supposedly 3/4 of songs what I'm playing is crashed -.- I writed about this error to official support of Spotify but them don't care about it...

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Spotify connect: unknown devices in my list

When using my Spotify account at work, I'm now seeing devices in my connect list that I don't recognize at all. I assume these are other users on the same network? I've never logged in to Spotify on any other computer here at work, so I'm having trou...

Gig Goer

When using my Spotify account at work, I'm now seeing devices in my connect list that I don't recognize at all. I assume these are other users on the same network? I've never logged in to Spotify on ...

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Connect
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Wonky Nested Folders: The Revenge

Windows 8.1 / Spotify 1.0.68.407.g6864aaaf Previous thread here. I cannot reply to it, and nearly all its problems and solutions are no longer current. For years we have seen playlist folders behave strangely when moved about within other folders, an...

Music Fan

Windows 8.1 / Spotify 1.0.68.407.g6864aaaf   Previous thread here. I cannot reply to it, and nearly all its problems and solutions are no longer current.   For years we have seen playli...

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Music Stops Playing When I Receive Text Message on my S8+

Music stops playing on Spotify Desktop for Windows 10 when I receive a text message on my S8+. When both are on the same network. Nothing seems to fix it. HELP!

Newbie

Music stops playing on Spotify Desktop for Windows 10 when I receive a text message on my S8+. When both are on the same network. Nothing seems to fix it. HELP!

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Playlists unfollowed and created on their own.

I noticed it when I got on spotify on my ps4 earlier and when I checked the spotify on my computer, for whatever reason all the playlists I was following dissapeared. Stranger still was the fact that somehow a playlist was created for my account with...

Casual Listener

I noticed it when I got on spotify on my ps4 earlier and when I checked the spotify on my computer, for whatever reason all the playlists I was following dissapeared. Stranger still was the fact that...

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Spotify won't play any songs suddenly

It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for Spotify. I just get the error message of either "We...

Newbie

It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for ...

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