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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81684 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779589 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18988 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2848 Views

0 replies

4 likes

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Unwanted Music KEEPS being added.

So this this is the issue, since January 1st music has been automatically added to my spotify. It's been mostly the same kind of music, trap. Playlist were created, artists were followed, music was downloaded. I did the "Disconnect all devices" and c...

Casual Listener

So this this is the issue, since January 1st music has been automatically added to my spotify. It's been mostly the same kind of music, trap. Playlist were created, artists were followed, music was d...

343 Views

0 replies

0 likes

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Unwanted Music KEEPS being added. MY CELLPHONE DATA IS BEING USED WITHOUT MY CONSENT

So this this is the issue, since January 1st music has been automatically added to my spotify. It's been mostly the same kind of music, trap. Playlist were created, artists were followed, music was downloaded. I did the "Disconnect all devices" and c...

Casual Listener

So this this is the issue, since January 1st music has been automatically added to my spotify. It's been mostly the same kind of music, trap. Playlist were created, artists were followed, music was d...

319 Views

0 replies

0 likes

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Other device not working (on Sony)

I have a Sony Hap-S1.The spotify not working when I use a mobile, and I choose an other devices, why?The sony and mobile has a new software and the lastest firmware.

Casual Listener

I have a Sony Hap-S1. The spotify not working when I use a mobile, and I choose an other devices, why? The sony and mobile has a new software and the lastest firmware.

374 Views

0 replies

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Controlling Genres

The jazz genres disappeared from web player (bad) but are still on my phone. On the other hand, new genres have appeared that while of no interest, does make me wonder how I might be able to select what I see in the future....How can I control this?

Casual Listener

The jazz genres disappeared from web player (bad) but are still on my phone. On the other hand, new genres have appeared that while of no interest, does make me wonder how I might be able to select w...

492 Views

0 replies

0 likes

genres
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Bandwidth usage is too freaking high (1Mb/sec, seriously?)

It makes everything else laggy for me and others using the network. It's not permanent, but it's still annoying. I don't need my music player taking up to 1Mb/sec. I even have to shut it down when it's too annoying.

Casual Listener

It makes everything else laggy for me and others using the network.   It's not permanent, but it's still annoying. I don't need my music player taking up to 1Mb/sec. I even have to shut it dow...

zeleyou

Casual Listener

9661 Views

2 replies

1 likes

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My spotify will not stop skipping

If I try to play a song on any playlist it skips until the queue empties or it gives up and says cant import local songs. My phone Spotify also cant access any of the songs in the songs category and it prompts me to go to browse to find songs. This a...

Casual Listener

If I try to play a song on any playlist it skips until the queue empties or it gives up and says cant import local songs. My phone Spotify also cant access any of the songs in the songs cat...

352 Views

0 replies

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Digital Cancer

Someone installed Spotify on two of my computers. The HD on my laptop was nearly full, so I decided to uninstall Spotify to gain a little space. What should have taken 90 seconds has overtaken my evening. After trying to uninstall it for almost an ho...

Regular

Someone installed Spotify on two of my computers. The HD on my laptop was nearly full, so I decided to uninstall Spotify to gain a little space. What should have taken 90 seconds has overtaken m...

Pissed_Off1

Regular

817 Views

4 replies

0 likes

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add a button to clear you f**kin queue.

First it extremely irritating that I have to pay so I can listen to albums I previously purchased on groove. I know that them and you, but still infuriating... Two, I use your app on a Windows phone. And I have constant issues with queued albums. I l...

Newbie

First it extremely irritating that I have to pay so I can listen to albums I previously purchased on groove. I know that them and you, but still infuriating... Two, I use your app on a Windows phone....

454 Views

0 replies

2 likes

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Solved!! My webplayer is not working

Hello! I use the webplayer on a Windows PC and my acount is not a premium one. About two weeks ago, I was listening to a playlist and my webplayer "frozed" at one of the songs. Since then, I've tried to play other songs and it just doesn't work. I've...

Casual Listener

Hello! I use the webplayer on a Windows PC and my acount is not a premium one. About two weeks ago, I was listening to a playlist and my webplayer "frozed" at one of the songs. Since then, I've tried...

julianarpinho

Casual Listener

799 Views

2 replies

0 likes

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[Desktop] Filter Podcast by not listened episodes

The option to filter podcast by "all" or "not played episodes" is fantistic, but if you set the filter to only show not played episodes and then listen to the last episode, there is no way to get back to "all".STR:Listened to most of the episodes of ...

Casual Listener

The option to filter podcast by "all" or "not played episodes" is fantistic, but if you set the filter to only show not played episodes and then listen to the last episode, there is no way to ge...

NellyLundmark

Casual Listener

1068 Views

1 replies

9 likes

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Daily mix ignores my preferences.

I'm on Windows 10, Spotify 1.0.52.725.g43b26a8, not that either of those should make a difference, as I don't think the problem is with the desktop program. I don't know how Spotify decides which songs to show in my daily mix, but whatever the method...

Regular

I'm on Windows 10, Spotify 1.0.52.725.g43b26a8, not that either of those should make a difference, as I don't think the problem is with the desktop program.   I don't know how Spotify decides ...

FrederikA

Newbie

2524 Views

6 replies

12 likes

Windows
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Recommended Songs

Hi,I have 186 songs in my playlist (not much), and only 10 of them are Russian, others are English.I dont really listen to russian songs, some of them are pretty good, but I mostly listen to english, like 5% of the songs I listen per week are Russian...

Newbie

Hi, I have 186 songs in my playlist (not much), and only 10 of them are Russian, others are English. I dont really listen to russian songs, some of them are pretty good, but I mostly listen to engl...

560 Views

0 replies

0 likes

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Spotify can't play some local files when they are the next song.

Basically, I have a local file, and if it is the next song in the playlist or queue, it won't play and will give me the message that spotify can't play this file. HOWEVER, if I click on that song to play, it will play. Anyone have any help or soution...

Regular

Basically, I have a local file, and if it is the next song in the playlist or queue, it won't play and will give me the message that spotify can't play this file. HOWEVER, if I click on that song to ...

emptyother

Newbie

1806 Views

4 replies

2 likes

Windows
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Saut Morceau - Lecture Aléatoire Imprévisible - Absence Son

Bonjoru à tous!Je poste aujourd'hui parce qu'après de longue recherches sur la toile, je capitule.Il arrive à mon Spotify de lancer soudainement la lecture aléatoire de lui même, que je ne peux plus désactiver car il la remet de toute façon ; quand c...

Newbie

Bonjoru à tous! Je poste aujourd'hui parce qu'après de longue recherches sur la toile, je capitule. Il arrive à mon Spotify de lancer soudainement la lecture aléatoire de lui même, que je ne peux p...

danielborde

Newbie

3088 Views

2 replies

1 likes

Windows
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SXM - Sangue Misto

Ciao, è da qualche tempo che mi è impossibile riprodurre i pezzi dell'album SXM di Sangue Misto. E' un problema che riguarda solo me o non si possono più ascoltare questi pezzi su Spotify? Grazie in anticipo

Newbie

Ciao, è da qualche tempo che mi è impossibile riprodurre i pezzi dell'album SXM di Sangue Misto. E' un problema che riguarda solo me o non si possono più ascoltare questi pezzi su Spotify?  Gra...

Sagramor81

Newbie

1036 Views

5 replies

2 likes

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Local Files on Desktop do not appear on iOS app

I'm trying to import some local files onto my iOS app, I'm on the same network, but the files don't appear on the playlist I created for them. They don't appear greyed out; the app just acts like there's nothing there.Edit: I have also hit the downlo...

Casual Listener

I'm trying to import some local files onto my iOS app, I'm on the same network, but the files don't appear on the playlist I created for them. They don't appear greyed out; the app just acts like the...

340 Views

0 replies

0 likes

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Crossfading is not working

Hi, this is a cross-post from the Desktop Linux board as it seems to affect multiple platforms. Crossfade settings are now saved and displayed correctly since 1.0.71.But the actual crossfading is still not happening.I'm on version 1.0.72.117. I tried...

Casual Listener

Hi, this is a cross-post from the Desktop Linux board as it seems to affect multiple platforms.   Crossfade settings are now saved and displayed correctly since 1.0.71. But the actual cr...

809 Views

0 replies

0 likes

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Solved!! local files artist and album fields are greyed out and will not sync with iphone if in a playlist

when I add some local files the artist name and album name are greyed out. They are not protected files (I checked DRM). They play on the PC from local files or a playlist, but when I add them to a playlist and make them available offline, they do no...

Newbie

when I add some local files the artist name and album name are greyed out.  They are not protected files (I checked DRM).  They play on the PC from local files or a playlist, but when I add...

ryanknighton88

Casual Listener

74297 Views

41 replies

3 likes

Windows
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Won't log in

On the spotify app, whenever I put in my login information it loads and doesn't stop. I've waited for hours and nothing. My screen looks the same.

Newbie

On the spotify app, whenever I put in my login information it loads and doesn't stop. I've waited for hours and nothing. My screen looks the same. 

brookeys

Newbie

514 Views

1 replies

0 likes

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Solved!! Look Back 2017 Email

I havent received my Look Back 2017 Email, where you can see how many minutes you listened over the year and other usefull stuff. I have spotfify Premium since 2015. I got my 2016 email, but this year it looks like they forgot me.. How can i get this...

Casual Listener

I havent received my Look Back 2017 Email, where you can see how many minutes you listened over the year and other usefull stuff. I have spotfify Premium since 2015. I got my 2016 email, but this yea...

awesomegirl8082

Visitor

1234 Views

4 replies

0 likes

  • 1234 Views
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  • 0 likes