Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49820 Views
  • 77 replies
  • 27 likes
  • 49820 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75723 Views
  • 271 replies
  • 21 likes
  • 75723 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5300 Views
  • 1 replies
  • 6 likes
  • 5300 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145443 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145443 Views
  • 0 replies
  • 26 likes

Unable to sign in through Facebook on Spotify desktop app (Windows Vista)

It was working well up until a few days ago. I accidentally signed out and it hasn't let me sign back in since. I've tried rebooting the PC, which is Windows Vista, and reinstalling the current version of Spotify. Spotify works fine on my iPhone and ...

  • Newbie
  • It was working well up until a few days ago. I accidentally signed out and it hasn't let me sign back in since. I've tried rebooting the PC, which is Windows Vista, and reinstalling the current versi...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

cannot start or uninstall Spotify on Windows 7 64

I am running Windows 7 64 bit on two different computers and after some updates I found I was unable to open Spotify or uninstall it. In both cases, simply nothing happens. I tried uninstalling using control panel>>uninstall program, and using CMD or...

  • Newbie
  • I am running Windows 7 64 bit on two different computers and after some updates I found I was unable to open Spotify or uninstall it. In both cases, simply nothing happens. I tried uninstalling using...
  • bbedo
  • Roadie
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Solved!! Multiple Issues After Windows 10 Update

Hi, After a recent Windows 10 update, noticed immediately that the Spotify Icon went blank (Just a Green Box - No Icon) - It also appears the same in Apps on the Start Menu. Now its nowhere to be found on the pc, not in "Find", Explorer, Appdata/Roam...

  • Casual Listener
  • Hi,    After a recent Windows 10 update, noticed immediately that the Spotify Icon went blank (Just a Green Box - No Icon) - It also appears the same in Apps on the Start Menu. &nbs...
  • HarmeetSP
  • Casual Listener
  • 3840 Views
  • 2 replies
  • 0 likes
  • 3840 Views
  • 2 replies
  • 0 likes

Spotify App Keeps Freezing My Computer

Pretty self-explanatory. The Spotify app on my desktop (Windows 10) keeps freezing my computer, every time I try to use it (I've had to use the web player now). I tried uninstalling Spotify, and reinstalling, but that didn't fix it. Can someone help,...

  • Casual Listener
  • Pretty self-explanatory.  The Spotify app on my desktop (Windows 10) keeps freezing my computer, every time I try to use it (I've had to use the web player now).   I tried uninstalling Sp...
  • patrikc325
  • Music Fan
  • 1829 Views
  • 8 replies
  • 3 likes
  • 1829 Views
  • 8 replies
  • 3 likes

some songs in playlist are greyed out (won't play) on work computer, but not on home computer.

Some songs in playlist on work computer are greyed out (won't play), but are not greyed out and WILL play on home computer. Hint, I work in the same country as I live in... not regional!What is this all about?

  • Regular
  • Some songs in playlist on work computer are greyed out (won't play), but are not greyed out and WILL play on home computer. Hint, I work in the same country as I live in... not regional! What is thi...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

The Annoying NON-MUSIC junk in Playlists

Anyone else bothered by the horse **bleep** that's just started to creep in to the spotify playlists? I don't want to hear an interview when I just want to listen to music... I wish there was a way to skip these non music items from the playlists...

  • Newbie
  • Anyone else bothered by the horse **bleep** that's just started to creep in to the spotify playlists? I don't want to hear an interview when I just want to listen to music... I wish there was a way t...
  • 430 Views
  • 0 replies
  • 1 likes
  • 430 Views
  • 0 replies
  • 1 likes

1 simple client for music only please.

I know you have too much time, please go on and make spotlights so I cant see my client, it's very useful. And all the things that shows up when i'm trying to start my playlist, new "features" that i don't want (most likely)However! I got an idea, ma...

  • Regular
  • I know you have too much time, please go on and make spotlights so I cant see my client, it's very useful. And all the things that shows up when i'm trying to start my playlist, new "features" that i...
  • jdc78
  • Regular
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

This ad keeps breaking my Spotify

https://itunes.apple.com/US/app/id1295152666?mt=8 Nothing will play unless I uninstall and reinstall. And "ask the community" is a ridiculous way of getting technical help. How do I actually get in touch with someone who can fix this? I was about to ...

  • Newbie
  • https://itunes.apple.com/US/app/id1295152666?mt=8   Nothing will play unless I uninstall and reinstall. And "ask the community" is a ridiculous way of getting technical help. How do I actually...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Doesn't Shuffle Music

I've paid for Spotify for over 2 years (family plan for most of it) and it continues to have the problem of not shuffling music correctly. It doesn't matter which play list or which device --- this problem has been OCCURRING FOR 2 YEARS, ON ALL OF MY...

  • Casual Listener
  • I've paid for Spotify for over 2 years (family plan for most of it) and it continues to have the problem of not shuffling music correctly.  It doesn't matter which play list or which device --- ...
  • kartselyanski96
  • Regular
  • 866 Views
  • 1 replies
  • 3 likes
  • shuffle
    Shuffle Algorithm
    Shuffle Playlist
  • 866 Views
  • 1 replies
  • 3 likes

Music wont play

Today, when I would click on my music to play, a blue note on the spotify app would pop up and say that something like: Cannot play this song. You can import the file from your computer to listen. and it said this with every song, whether it was in m...

  • Newbie
  • Today, when I would click on my music to play, a blue note on the spotify app would pop up and say that something like: Cannot play this song. You can import the file from your computer to listen.&nb...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Shuffle....

Shuffle is not working as intended, please fix it or it will be my and my friends' last month of subscription. ref https://community.spotify.com/t5/Desktop-Windows/Shuffle-doesn-t-shuffle/td-p/3421499

  • Regular
  • Shuffle is not working as intended, please fix it or it will be my and my friends' last month of subscription.   ref https://community.spotify.com/t5/Desktop-Windows/Shuffle-doesn-t-shuffle/td...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

[Desktop] "Set the same volume level for all songs" on desktop app does not work

For a long time, I've had issues with the Spotify desktop app playing the same volume for every song. The mobile app (iOS) and Web Player keep the songs at the same level without a problem. However, I frequently come across entire albums or even a si...

  • Casual Listener
  • For a long time, I've had issues with the Spotify desktop app playing the same volume for every song. The mobile app (iOS) and Web Player keep the songs at the same level without a problem. However, ...
  • noahspotify
  • Music Fan
  • 2635 Views
  • 4 replies
  • 4 likes
  • Windows
  • 2635 Views
  • 4 replies
  • 4 likes

Song image

the song image does not appearHELP ME

  • Newbie
  • the song image does not appear HELP ME
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Spotify Desktop Random Skipping

Hello everyone, I've run into a problem using the desktop version of Spotify. I do have premium and I'm operating on a Windows 7 computer. Here are the details of the problem: - Sometimes Spotify works just fine- Sometimes, after skipping a few times...

  • Newbie
  • Hello everyone, I've run into a problem using the desktop version of Spotify. I do have premium and I'm operating on a Windows 7 computer. Here are the details of the problem:  - Sometimes Spot...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Solved!! Can'n normally start or uninstall Windows Store installed Spotify

I installed Spotify on my Win 10 from the Windows Store, pinned its icon to the Taskbar and it worked fine.Recently, I thing after installing some bigger Win updates, when I clieck the Spotify taskbar icon, it does nothing. When I hit the windows key...

  • Casual Listener
  • I installed Spotify on my Win 10 from the Windows Store, pinned its icon to the Taskbar and it worked fine. Recently, I thing after installing some bigger Win updates, when I clieck the Spotify task...
  • RadekSk1
  • Casual Listener
  • 9155 Views
  • 2 replies
  • 0 likes
  • 9155 Views
  • 2 replies
  • 0 likes

[BUG] Desktop App has a Blank Screen (with only File, Edit and View) on the Menu Strip

Hello all, Recently, whenever Spotify opens, it looks like the picture shown below. I have looked up many solutions, however none of them worked. Things I have tried:- Uninstalling/reinstalling Spotify through the Apps and Features menu (clean reinst...

image.png
  • Casual Listener
  • Hello all,   Recently, whenever Spotify opens, it looks like the picture shown below. I have looked up many solutions, however none of them worked. Things I have tried: - Uninstalling/reinsta...
  • alexb027
  • Casual Listener
  • 1662 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1662 Views
  • 3 replies
  • 0 likes

Solved!! Not able to repeat a single song

Hello,since yesterday I'm not able to click on the repeat button twice. That means that I can only repeat the whole playlist, but not a song by itself. (in other words: the repeat button with the (1) in it is gone.) It always worked for me in the web...

  • Newbie
  • Hello, since yesterday I'm not able to click on the repeat button twice. That means that I can only repeat the whole playlist, but not a song by itself. (in other words: the repeat button with the (...
  • IguanaSetup
  • Community Legend
  • 978 Views
  • 1 replies
  • 0 likes
  • 978 Views
  • 1 replies
  • 0 likes