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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137241 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137241 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53499 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53499 Views
  • 0 replies
  • 33 likes

Discover tab not showing Artist based recommendations

The Discover tab is only showing the "New Releases for You" row, and a "Good Morning!" row from the Overview tab which doesn't include anything related to music I like. Where are all of my "Because you liked ..." recommendations?

  • Newbie
  • The Discover tab is only showing the "New Releases for You" row, and a "Good Morning!" row from the Overview tab which doesn't include anything related to music I like.   Where are all of my "...
  • 239 Views
  • 0 replies
  • 0 likes
  • Windows
  • 239 Views
  • 0 replies
  • 0 likes

[PC][Other] Multi-Select Add/Remove Songs From Music/Queue

I just listened my music on my pc in a shuffle and then wanted to play the other song. So I tried to find it but I didn't find and then searched it with write search. I found it, but it was removed from my music. The same situations were after a few ...

  • Newbie
  • I just listened my music on my pc in a shuffle and then wanted to play the other song. So I tried to find it but I didn't find and then searched it with write search. I found it, but it was removed f...
  • 182 Views
  • 0 replies
  • 0 likes
  • Windows
  • 182 Views
  • 0 replies
  • 0 likes

Eliminar géneros y autores de Mi Spotify y reportar errores en las recomendaciones

Buenos dias a tod@sA los moderadores, informarles que, aunque mi suscripción presenta un problema con el pago, estoy en vías de solucionarlo, es decir, pago por Premium.En segundo lugar, es complicado encontrar un post entre 1000 páginas que se adapt...

  • Casual Listener
  • Buenos dias a tod@s A los moderadores, informarles que, aunque mi suscripción presenta un problema con el pago, estoy en vías de solucionarlo, es decir, pago por Premium. En segundo lugar, es c...
  • 13424 Views
  • 0 replies
  • 79 likes
  • Windows
  • 13424 Views
  • 0 replies
  • 79 likes

Solved!! [Win10] Overlay windows 10

Hello everybody, I know that spotify had an option that allowed you to choose if you wanted to show a little overlay of the track you were listening to or when you changed song. Unfortunately, I had on my computer before I format it with the new inst...

  • Casual Listener
  • Hello everybody,  I know that spotify had an option that allowed you to choose if you wanted to show a little overlay of the track you were listening to or when you changed song. Unfortunately,...
  • Bennou
  • Casual Listener
  • 775 Views
  • 1 replies
  • 0 likes
  • Windows
  • 775 Views
  • 1 replies
  • 0 likes

Search in Desktop no longer has songs on a drop-down menu

I tested version 1.60 vs version 1.59.1.60 has changed search to not have any results in a menu that expands down from the search bar. 1.59 works as I want it to. I have been using search this way:- Use mouse to click on the search bar- Start writing...

  • Newbie
  • I tested version 1.60 vs version 1.59. 1.60 has changed search to not have any results in a menu that expands down from the search bar. 1.59 works as I want it to.   I have been using search ...
  • 175 Views
  • 0 replies
  • 1 likes
  • Windows
  • 175 Views
  • 0 replies
  • 1 likes

import playlist

I've used the feature on the Spotify app on my PC to import my Windows Media playlists. The playlists show on my Galaxy S5 running Android 6.0.1, but the songs are greyed out and can not be played on my Android. What would I have to do to play those ...

  • Music Fan
  • I've used the feature on the Spotify app on my PC to import my Windows Media playlists.   The playlists show on my Galaxy S5 running Android 6.0.1, but the songs are greyed out and can not be ...
  • 119 Views
  • 0 replies
  • 0 likes
  • Windows
  • 119 Views
  • 0 replies
  • 0 likes

Local File Titles Lost

I recently started sharing my downloaded music with Spotify so I could listen on my phone. Unfortunately, some of the songs that I uploaded do not have titles in desktop app. I don't know why this problem is happening, as the files are all titles nor...

  • Newbie
  • I recently started sharing my downloaded music with Spotify so I could listen on my phone. Unfortunately, some of the songs that I uploaded do not have titles in desktop app. I don't know why this pr...
  • 227 Views
  • 0 replies
  • 0 likes
  • Windows
  • 227 Views
  • 0 replies
  • 0 likes

Solved!! Discover features broken on Windows ?

The Windows client (1.0.59.395.ge6ca9946) looks different today. New browse options for podcasts and videos have appeared. However, my most used feature is discover and this is seriously broken. All I see is the the Spotify generated playlists. All t...

  • Regular
  • The Windows client (1.0.59.395.ge6ca9946) looks different today. New browse options for podcasts and videos have appeared.   However, my most used feature is discover and this is seriousl...
  • jbuzza
  • Regular
  • 349 Views
  • 1 replies
  • 0 likes
  • Windows
  • 349 Views
  • 1 replies
  • 0 likes

Solved!! BRING BACK THE ACTIVITY FEED - PETITION PLEASE ENDORSE

Hi Spotify developers Your last "upgrade" that removed the actiivity feed was nothing short of a massive downgrade. A quick browse of the posts in this community will show that yoiur decision to remove the activity feed is not popular. In fact, many ...

  • Music Fan
  • Hi Spotify developers   Your last "upgrade" that removed the actiivity feed was nothing short of a massive downgrade.    A quick browse of the posts in this community will show tha...
  • osornios
  • Spotify Star
  • 6440 Views
  • 78 replies
  • 163 likes
  • Mac
    Windows
  • 6440 Views
  • 78 replies
  • 163 likes

spotify software on Windows - why titel of playing song is not green

Hi,I use spotify on Windows and on iPhone.I don't underestand why Spotify on Windows doesn't show titel of played song in green as it is on iPhone? Piotr

  • Newbie
  • Hi, I use spotify on Windows and on iPhone. I don't underestand why Spotify on Windows doesn't show titel of played song in green as it is on iPhone?   Piotr
  • 180 Views
  • 0 replies
  • 0 likes
  • Windows
  • 180 Views
  • 0 replies
  • 0 likes

Can't find any friends with "Find Friends"

I can find my friends by searching but I can't see them in the "Find Friends" menu. Also they can't follow me. How do I fix this?

  • Regular
  • I can find my friends by searching but I can't see them in the "Find Friends" menu. Also they can't follow me. How do I fix this?
  • 185 Views
  • 0 replies
  • 0 likes
  • Windows
  • 185 Views
  • 0 replies
  • 0 likes

Music Cover

Hi,I created a playlist full my musics of my computer, the problem is that I don't have good covers or covers, I have an album cover but in my musics it's not that cover.

  • Newbie
  • Hi, I created a playlist full my musics of my computer, the problem is that I don't have good covers or covers, I have an album cover but in my musics it's not that cover.
  • 152 Views
  • 0 replies
  • 0 likes
  • Windows
  • 152 Views
  • 0 replies
  • 0 likes

Solved!! Spotify closes when I download a file with google chrome

So when I want to download a file in Google Chrome, for some reason it triggers to shutdown Spotify. So when it opens the dialog where I can save the file spotify shutsdown all the time. Doesnt matter on what website, or what kind of file it is. I tr...

  • Visitor
  • So when I want to download a file in Google Chrome, for some reason it triggers to shutdown Spotify. So when it opens the dialog where I can save the file spotify shutsdown all the time. Doesnt matte...
  • user-removed
  • Not applicable
  • 1373 Views
  • 10 replies
  • 5 likes
  • Windows
  • 1373 Views
  • 10 replies
  • 5 likes

How to refresh a playlist?

Well I am subscribed to the Monstercat Playlist and every 3 days in a week a new song comes and once they uploaded a song to their playlist the problem is I can't see it and when I can it says the song was uploaded to the playlist 3 days ago or even ...

  • Casual Listener
  • Well I am subscribed to the Monstercat Playlist and every 3 days in a week a new song comes and once they uploaded a song to their playlist the problem is I can't see it and when I can it says the so...
  • 1992 Views
  • 0 replies
  • 3 likes
  • Windows
  • 1992 Views
  • 0 replies
  • 3 likes

Error 17

Being a premium family user for half year and the error code 17 continues to appear as the desktop programe tries to update itself. Been trying to fix it trough different suggestions,disabling the update process, downloading full installer and numero...

  • Newbie
  • Being a premium family user for half year and the error code 17 continues to appear as the desktop programe tries to update itself. Been trying to fix it trough different suggestions,disabling the up...
  • 159 Views
  • 0 replies
  • 0 likes
  • Windows
  • 159 Views
  • 0 replies
  • 0 likes

Solved!! Spotify skips to the first track of album/playlist when pressing play on any specific song..

Ever since the new update a few days ago, my Spotify player is acting rather weird. Doesn't matter what album or playlist I am listening to. If I hover my mouse cursor over any specific track on the list and click on the play button that appears next...

  • Casual Listener
  • Ever since the new update a few days ago, my Spotify player is acting rather weird.   Doesn't matter what album or playlist I am listening to. If I hover my mouse cursor over any specific trac...
  • ngEdwin
  • Newbie
  • 8059 Views
  • 13 replies
  • 7 likes
  • Windows
  • 8059 Views
  • 13 replies
  • 7 likes

Desktop app crashes when I download things in Chrome

Lately whenever I start a download in Chrome, the Spotify app crashes. I am using the desktop application, not the web player, so there shouldn't be any interaction between the two. The music doesn't just stop, the entire Spotify application just imm...

  • Regular
  • Lately whenever I start a download in Chrome, the Spotify app crashes. I am using the desktop application, not the web player, so there shouldn't be any interaction between the two. The music doesn't...
  • user-removed
  • Not applicable
  • 214 Views
  • 3 replies
  • 3 likes
  • Windows
  • 214 Views
  • 3 replies
  • 3 likes

snip

snip why can't you delete your own threads

  • Gig Goer
  • snip   why can't you delete your own threads
  • 153 Views
  • 0 replies
  • 0 likes
  • Windows
  • 153 Views
  • 0 replies
  • 0 likes

Wont Re-install

So Spotify kept saying it wouldn't respond so I uninstalled through the control panel. When i went to re-install it it says Error Code 18 (its running or something). I went to appdata and the app is still there. I tried to delete everything but it sa...

  • Newbie
  • So Spotify kept saying it wouldn't respond so I uninstalled through the control panel. When i went to re-install it it says Error Code 18 (its running or something). I went to appdata and the app is ...
  • 124 Views
  • 0 replies
  • 0 likes
  • Windows
  • 124 Views
  • 0 replies
  • 0 likes

Two Steps From Bugs

Hi!I'm using Spotify for all my music needs for over a year, and I'm sorry that I have to report an issue. When I try to play music from "Two Steps From..." (Thomas Bergersen's band), the playback often suddenly stops, and Spotify displays an alert t...

  • Regular
  • Hi! I'm using Spotify for all my music needs for over a year, and I'm sorry that I have to report an issue.   When I try to play music from "Two Steps From..." (Thomas Bergersen's band), th...
  • 164 Views
  • 0 replies
  • 0 likes
  • Windows
  • 164 Views
  • 0 replies
  • 0 likes