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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136087 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136087 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52506 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52506 Views
  • 0 replies
  • 33 likes

Download Song from Spotify Premium

Is there any way you can download songs with Spotify Premium? As a musician I would be very good to have the possibility, because I could transcribe complete songs and solos with the superior sound quality that has Spotify Premium.

  • Newbie
  • Is there any way you can download songs with Spotify Premium? As a musician I would be very good to have the possibility, because I could transcribe complete songs and solos with the superior sound q...
  • gryffyn
  • Roadie
  • 471 Views
  • 1 replies
  • 1 likes
  • Windows
  • 471 Views
  • 1 replies
  • 1 likes

is there a way to upload my music to playlist and then removing from my local files?

Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep music on my spotify playlist after i deleted them ...

  • Casual Listener
  • Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep...
  • MattSuda
  • Spotify Star
  • 623 Views
  • 3 replies
  • 0 likes
  • Windows
  • 623 Views
  • 3 replies
  • 0 likes

Is there any costumer support?

Since i haven't gotten an aswer to my previous post i'm wondering if there is any costumer support. I'm really thinking of unsubscribing to spotify since what happended to my library or if it doesn't have any solution. Thanks.

  • Regular
  • Since i haven't gotten an aswer to my previous post i'm wondering if there is any costumer support. I'm really thinking of unsubscribing to spotify since what happended to my library or if it doesn't...
  • 157 Views
  • 0 replies
  • 0 likes
  • Windows
  • 157 Views
  • 0 replies
  • 0 likes

"Can't play the current song" error message

For the past two days I cannot play any songs on my Windows machine. I click play and 1-2 seconds later the message "Can't play the current song" appears in a blue outline. I've restarted the application several times. That makes no difference. How t...

  • Casual Listener
  • For the past two days I cannot play any songs on my Windows machine.  I click play and 1-2 seconds later the message "Can't play the current song" appears in a blue outline.  I've restarted...
  • 159 Views
  • 0 replies
  • 0 likes
  • Windows
  • 159 Views
  • 0 replies
  • 0 likes

Missing Display Option

In my spotify display options, I don't have the option to enable the Song-Popup UI, help please!

  • Casual Listener
  • In my spotify display options, I don't have the option to enable the Song-Popup UI, help please!
  • xHowlx
  • Casual Listener
  • 2542 Views
  • 1 replies
  • 0 likes
  • Windows
  • 2542 Views
  • 1 replies
  • 0 likes

Win 10 Store App: Offline Storage Loc Not Saved

It won't save a change to the offline storage location in advanced preferences in the newly downloaded Windows 10 Store version of the app.

  • Music Fan
  • It won't save a change to the offline storage location in advanced preferences in the newly downloaded Windows 10 Store version of the app.
  • notebene
  • Music Fan
  • 649 Views
  • 4 replies
  • 4 likes
  • Windows
  • 649 Views
  • 4 replies
  • 4 likes

music very soft

Hi, Music that i play from spotify is very soft on my bluetooth speaker. Other players play the music very louder. regards, Sander

  • Casual Listener
  • Hi,   Music that i play from spotify is very soft on my bluetooth speaker. Other players play the music very louder.   regards,   Sander
  • 256 Views
  • 0 replies
  • 0 likes
  • Windows
  • 256 Views
  • 0 replies
  • 0 likes

song stops for 1 sec and goes on again

hi all i have a problem sins today i play a song and nothing wrong but then it stops for like 1 sec and goes on again i updated everything nothing works i have premium

  • Newbie
  • hi all i have a problem sins today i play a song and nothing wrong but then it stops for like 1 sec and goes on again i updated everything nothing works i have premium
  • 186 Views
  • 0 replies
  • 1 likes
  • Windows
  • 186 Views
  • 0 replies
  • 1 likes

All songs greyed out

Hi, I have been trying to figure out what it going on with my playlists. I woke up a few days ago and all my songs were greyed out. I can still find the greyed out songs on spotify and play them, but I have been building playlists for a long time and...

  • Casual Listener
  • Hi, I have been trying to figure out what it going on with my playlists. I woke up a few days ago and all my songs were greyed out. I can still find the greyed out songs on spotify and play them, but...
  • newrkv
  • Casual Listener
  • 434 Views
  • 2 replies
  • 0 likes
  • Windows
  • 434 Views
  • 2 replies
  • 0 likes

Solved!! No album page will load today

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for an album I'm currently listening to - obviously it i...

  • Regular
  • No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for a...
  • FantasticWonder
  • Regular
  • 491 Views
  • 5 replies
  • 1 likes
  • Windows
  • 491 Views
  • 5 replies
  • 1 likes

New bug in Spotify for Windows

Just today, I updated to the latest version of Spotify for Windows 10 and ever since updating, I can not load any new albums after searching for them. I also can not open any artist pages of any kind. The problem is not the internet connection. I can...

  • Newbie
  • Just today, I updated to the latest version of Spotify for Windows 10 and ever since updating, I can not load any new albums after searching for them. I also can not open any artist pages of any kind...
  • 269 Views
  • 0 replies
  • 5 likes
  • Windows
  • 269 Views
  • 0 replies
  • 5 likes

No album page will load after update

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for an album I'm currently listening to - obviously it i...

  • Regular
  • No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for a...
  • 220 Views
  • 0 replies
  • 1 likes
  • Windows
  • 220 Views
  • 0 replies
  • 1 likes

Expanding playlist descriptions

So recently I followed this playlist, and there's a link I'd like to follow to contact the original creator, but I can't seem to find any way to expand the description, and some people seem to say it's not even possible. If there is actually no way, ...

  • Newbie
  • So recently I followed this playlist, and there's a link I'd like to follow to contact the original creator, but I can't seem to find any way to expand the description, and some people seem to say it...
  • 997 Views
  • 0 replies
  • 10 likes
  • Windows
  • 997 Views
  • 0 replies
  • 10 likes

Playlist bug. Let PL finish, click the last song and the FIRST song in the PL will play.

Desktop app on PC, Win 7. See attached file for app and system details.There is a bug when playing a playlist or an album. (Any list of songs really). To reproduce the error:1. Make sure Auto Play, Shuffle and Repeat is off.2. Start playing the last ...

  • Newbie
  • Desktop app on PC, Win 7. See attached file for app and system details. There is a bug when playing a playlist or an album. (Any list of songs really).    To reproduce the error: 1. Mak...
  • 312 Views
  • 0 replies
  • 0 likes
  • Windows
  • 312 Views
  • 0 replies
  • 0 likes

Skipping all songs, 'song not available'

Hi there! My spotify on my desktop abruptly isn't working at all today. I cannot listen to any songs in my existing playlists (as I've done many times before) or through browsing. Whenever I click on a song it says 'This song is not available. If you...

  • Casual Listener
  • Hi there!   My spotify on my desktop abruptly isn't working at all today. I cannot listen to any songs in my existing playlists (as I've done many times before) or through browsing.   W...
  • 320 Views
  • 0 replies
  • 1 likes
  • Windows
  • 320 Views
  • 0 replies
  • 1 likes

Linking local files to catgalogue

So I've had local files for a long time, and I could add them in my library as music linked to the Spotify catalogue just as usual, but today I started cleaning up a bit (I had the same album split into two different parts, etc...) and when I tried t...

  • Casual Listener
  • So I've had local files for a long time, and I could add them in my library as music linked to the Spotify catalogue just as usual, but today I started cleaning up a bit (I had the same album split i...
  • 259 Views
  • 0 replies
  • 0 likes
  • Windows
  • 259 Views
  • 0 replies
  • 0 likes

Improper version update for Windows 10 app

The Windows app store tells me that v1.57.332.0. is available. I update and end up with v1.0.56.505. Now the store says I'm up to date with v1.57.332.0. Why such a discrepancy in versioning?

  • Roadie
  • The Windows app store tells me that v1.57.332.0. is available.   I update and end up with v1.0.56.505.  Now the store says I'm up to date with v1.57.332.0.   Why such a discrepancy...
  • 251 Views
  • 0 replies
  • 0 likes
  • Windows
  • 251 Views
  • 0 replies
  • 0 likes

Desktop and Mobile not scrobbling for LastFM

I recently got Spotify Premium (and recently updated Spotify on Desktop) today and it's not scrobbling at all. I've tried disconnecting/reconnecting and reinstalling and it's not working. Moreover, I use Spotify on iOS and I don't I remember it ever ...

  • Newbie
  • I recently got Spotify Premium (and recently updated Spotify on Desktop) today and it's not scrobbling at all. I've tried disconnecting/reconnecting and reinstalling and it's not working. Moreover, I...
  • 267 Views
  • 0 replies
  • 0 likes
  • Windows
  • 267 Views
  • 0 replies
  • 0 likes

Spotify reinstalls every time you restart windows 10.

It is time to fix this embarrassing problem that you have had with the installer for at least 1 year. Every time i start Spotify after a reboot of my windows 10 machines the installer kicks in and reinstalls. This is a really enjoying and stupid erro...

  • Casual Listener
  • It is time to fix this embarrassing problem that you have had with the installer for at least 1 year. Every time i start Spotify after a reboot of my windows 10 machines the installer kicks in and re...
  • 1019 Views
  • 0 replies
  • 5 likes
  • Windows
  • 1019 Views
  • 0 replies
  • 5 likes

Spotify crashes when trying to play all playlists in a folder

I know this used to work perfectly fine since I've made several folders with mutliple playlists. But now whenever I click the play button on a folder, the program crashes. I'm using the most recent version of Spotify, so this is clearly a new bug.Thi...

  • Music Fan
  • I know this used to work perfectly fine since I've made several folders with mutliple playlists. But now whenever I click the play button on a folder, the program crashes. I'm using the most recent v...
  • starfunkl
  • Newbie
  • 414 Views
  • 2 replies
  • 0 likes
  • Windows
  • 414 Views
  • 2 replies
  • 0 likes