Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
27956 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
947492 Views
544 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
53730 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
The Windows app freezes very often and does not respond any longer Please fix that 1.0.72.117.g6bd7cc73 (Windows Store version)
The Windows app freezes very often and does not respond any longer Please fix that 1.0.72.117.g6bd7cc73 (Windows Store version)
Music Fan
662 Views
2 replies
0 likes
When I open Spotify I only get a loading bar in the middle of the screen. Nothing happens. I did install some third party program that added an Equalizer to it (Equalify), though I uninstalled that again.I tried reinstalling Spotify, restarting PC, c...
When I open Spotify I only get a loading bar in the middle of the screen. Nothing happens. I did install some third party program that added an Equalizer to it (Equalify), though I uninstalled that a...
Casual Listener
30633 Views
3 replies
0 likes
When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window. Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a SpotifyWebHelper.exe, and another Spotify.exe that execut...
When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window. Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a ...
Community Legend
748 Views
1 replies
0 likes
Hello,I have a problem. When I enter my Spotify application I only have loading screen with circle moving around (check on screenshot). I can wait like that for 20-30? minutes and still nothing happens. Login window does not appear. 1. Yes, I restart...
Hello, I have a problem. When I enter my Spotify application I only have loading screen with circle moving around (check on screenshot). I can wait like that for 20-30? minutes and still nothing hap...
Regular
2957 Views
14 replies
1 likes
sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y no pasa nada. ¿Que puedo hacer? no puedo iniciar sesion y...
sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y n...
Regular
2921 Views
6 replies
0 likes
A while back I put an album by Randy Newman (Harps and Angels) in my playlist. I subscribe to Premium. Recently I went to listen to the album and cannot find it. When I searched for the album, it is does not come up. What is going on?
A while back I put an album by Randy Newman (Harps and Angels) in my playlist. I subscribe to Premium. Recently I went to listen to the album and cannot find it. When I searched for...
Community Legend
785 Views
3 replies
0 likes
I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Walk the Moon. Upon clicking "Walk the Moon", it direc...
I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Wal...
Community Legend
623 Views
1 replies
0 likes
For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (log in menu or the regular app interface) and just ...
For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (...
Music Fan
3063 Views
12 replies
2 likes
Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I already turned off the local files tabs and got rid of it on ...
Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I alr...
Regular
834 Views
1 replies
0 likes
Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the preceeding album. A more detailed description, using...
Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the...
Regular
34411 Views
73 replies
5 likes
Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files, i have all the itunes directories saved as sources...
Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files,...
578 Views
0 replies
0 likes
Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spotify installed many times again, logged out and again in. May...
Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spot...
450 Views
0 replies
0 likes
I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring it up on my phone it says the song can't play becau...
I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring ...
Casual Listener
653 Views
1 replies
0 likes
It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice. These buttons should be on a toggle in my opinion. I've clicked the button on accident a few times, and it would be nic...
It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice. These buttons should be on a toggle in my opinion. I've clicke...
Regular
39115 Views
75 replies
133 likes
I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added (which was a day ago) and my local files.
I literally only have this problem with my pc, my phone still has all the songs that i have sabed in the Songs tab, but my laptop got desynced or something weird and I only see the last song I added ...
445 Views
0 replies
0 likes
When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change songs etc unless I close and reopen spotify. If you...
When I have a window behind spotify say google chrome or any program at all even though spotify is the active window and ontop of those I can click through spotify and it will not allow me to change ...
370 Views
0 replies
1 likes
Hi,I have a problem with playlist.When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist.I have uninstall/reinstall the app.....no result.Printscreen ...
Hi, I have a problem with playlist. When I try to put a track in one of my playlist, the last step of the tree development does not appear and it's no possible to put the track in a playlist. ...
406 Views
0 replies
0 likes
Hi i have an problem when im start my spotify it run like miniaplication and dont display on mi screen How can i repair it ?
Hi i have an problem 😕 when im start my spotify it run like miniaplication and dont display on mi screen 😕 How can i repair it ?
414 Views
0 replies
0 likes
I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ''Download'' for the playlist.
I noticed Spotify adds info like albums and covers to tracks that are missing it. How can I use the ''Download'' function to obtain those songs with complete metadata ? Nothing happens when I enable ...
341 Views
0 replies
0 likes
I'm not offline, but spotify thinks I am. I have logged out and logged in again, disconnected from wi-fi and connected back again, I even uninstalled spotify (and then had to download an older version because it wouldn't load). It keeps doing the sam...
I'm not offline, but spotify thinks I am. I have logged out and logged in again, disconnected from wi-fi and connected back again, I even uninstalled spotify (and then had to download an older versio...
Community Legend
1496 Views
1 replies
0 likes
